Every time I've come to this urgent care, the service has been quick, accurate and very caring…read more Today Jeffery went above and beyond to answer my prescription questions. I will be back!!

For a business centered around assisting sick individuals and delivering critical test results,…read morethis office should be absolutely ashamed of themselves. I received a call where my test results were read to me incorrectly -- results that were inconsistent with what was listed in their own online portal. I was given two different sets of wrong information, and when I understandably became upset, the woman on the phone disconnected the call. At no point did I use profanity. Yes, I raised my voice -- but only out of understandable frustration. Of all places, a doctor's office should be able to show empathy toward patients during such vulnerable moments. Shame on you. I sincerely hope these calls are recorded, because if they are, leadership should listen carefully to the cold, blanket, and heartless way your staff speaks to patients. On top of that, it was completely inappropriate that the doctor who ordered the tests tried to downplay potential positive results, brushing them off as "not a big deal." That was not her place. As a patient, it is my right to have my results taken seriously and to receive appropriate, compassionate guidance -- not to be minimized or dismissed. You have no idea what someone is going through outside your office walls, and to be treated with such dismissiveness and cruelty by people we pay to trust with our health is appalling. You read me my test results without offering any follow-up guidance, reassurance, or even basic human kindness. You were mean, cold, and unprofessional.

Dr. Roshelle Beckwith saved my life. Years and years of misdiagnosis and wrong prescriptions by big…read moreand reputable names out there, all of a sudden was a simple issue that she found in me. I can't thank her enough for the rest of my life... hospitals like UVA and VCU should be almost ashamed for misdiagnosing me for years

Excellent care from dr and staff. Dr Beckwith is a good listener and always makes you feel…read morecomfortable. Dr Beckwith is very thorough. I highly recommend her every chance I get!!

zero stars! terrible staff, doctors are good but the support staff is absolutely terrible.read more

Evelin una enfermera muy amable me trató bien y me iso todo el seguimiento muy bien muy amable y lo…read morebueno ..

I decided to stop here in my way to work one day for a suspected ear infection. I had never been…read morehere before but it was convenient and on the way. I like the check-in process which is all digital, so no awkward lingering while you wait for the desk person to notice you. I was then called back quickly to o be fully checked in. I like their process of sending a text message with your number in line and that you can track how far along you are and when your turn is coming up. I am still undecided on the policy of having you swipe your credit card so it can be charged later, after insurance has been billed. I understand the intent, but I much rather getting a bill that I can pay and budge for appropriately. While I was waiting I noticed that my. I bet was skipped over and the mother of one of the nurses who works there was called in before me... but it turns out she had left so then I got to go next... as intended. Nepotism at work? Getting called back I did not be up waiting in my room for about 10-15 min for the doctor. Bedside manner could have been better but my issue was pretty straightforward. They have a pharmacy onsite which is super convenient so I could start taking my antibiotics right away! Also, phone chargers in the room and a sign that indicates they are truly interested in keeping you comfy. All told, I was in and out in about an hour. Not fantastic for mid-morning on a Thursday, but also not awful. I would go back.

My Anthem insurance nurse line suggested to me to call patient first in re: bee stings for urgent…read morecare. After waiting 10 minutes on hold to speak to their nurse, I was instructed to leave a message and theywould get back in 24 hours. Leave a message?? I GAVE UP. The phrase 'urgent care' means treatment SOON, NOT 24 HOURS LATER!! I'll self treat with baking soda and cold compresses. BTW, patient first says they are open 24/7 365 If so,WHY DONT THEY ANSWER THE PHONE!!! Don't waste your time here.

I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.

My dad is placed here for physical rehab. The room he is placed in is aged, it smells like feces,…read morehis roommate would openly masturbate when any female family members visit. Going from Inova Loudoun hospital to here is such a drastic in quality.

Reliable team that truly cares about their patients. I am so grateful for everyone there!read more

I want to give a huge thank you to Ms. Kim for the incredible work she's done with our family. My…read morekids and I are truly better off these days after working with her. Shes warm and gives good suggestions..it's clear she genuinely cares about us. Riverside as a whole has been great, they've been really supportive. Thanks

Best mental health practice in the dmv área. They give the best patient care and excellent customer…read moreservice. Therapists are great. Highly recommended

Natasha, Ayesha and Dr Osman were phenomenal. They got me on a holiday despite being overwhelmed…read moreand short staffed that day! Exceptional attitudes and motivated to help people! Thank you Team!

I nothing but horrible experiences with a nova of any kind. I definitely would not recommend them…read more Their their type of care is horrible. The quality care is horrible. Had nothing but issues with them!! I would definitely not use INOVA for anything at all!!!!

I was a patient for N.C.R.C back in the 70s for two years.My parents traveled far to go here and…read morehad I not been so ill I would have done everything I could to help myself get better..The staff was great..as I remember them..all of them to be very warm and friendly..willing to help you acheive your goal..not always easy to see the hand that is there to help you..So here is my review some 40 years later...Aileen