Really nice experience! The staff was friendly and helpful, and everything went pretty smoothly.read more

Going here for about 5 years. Out weighs any insurance agency I've ever known. Ask for Roxanne!…read moreDown to earth will help with getting the best deal around. Local buisness is always heart warming ;)

I recently experienced an auto accident and after speaking with my State Farm agent Sean…read moreShewalter. What initially was an agonizing experience turned out to be a pleasurable experience. My agent directed me on what to do to get the process started to submit a claim. I spoke with a very helpful claims agent. Then I was directed to a collision shop. They were awesome. Finally Enterprise for my rental & that was even better. It all started with a great agent like Sean. Thanks for making a miserable experience hassle free!! If you need an agent see Sean Shewalter of State Farm in Commerce Twp. MI.

Words cannot express how grateful I am for this State Farm team!! For over ten years I was with…read morethe same company, a "Diamond" member, with bundled home and auto...only to find out that I was completely being robbed! Akeem Williams at this group helped me find the best coverage for me and my family, and is saving me HUNDREDS of dollars every month, and I have almost double the coverage I had with my former insurance! This group is knowledgeable, understanding, and truly looks out for your best interest. Best decision I made switching to State Farm with Sean and his group! THANK YOU!!!

Gary, Linda, Nicole and staff have been such a great insurance agent for me and other members of…read moreour family. They've seen us through many of life's experiences including accidents, car theft, death and more...they handle everything professionally, with compassion and expediently. Highly recommend! Paym Weaver

After 20 years of sticking with him through convenience, I had to buy a new car to get a…read moredeclaration page telling me that I didn't need to be paying for the unlimited PIP coverage after all. There's no customer service here. Haven't spoken to Gary in all these years. And his assistants clearly aren't reaching out or checking either. I blame myself, for not switching sooner. But I've also asked them to find a lower rate several times with no assistance. Not the service I would have expected for a loyal customer.

met with Daniel Margosian, and he saved us around $100 per month. He was very helpful and upfront…read more Nice to have an actual person that you can call and they pick up the phone. Would highly recommend him.

Great customer service! Maureen is always looking for ways to save me money and who doesn't like…read morethat?!

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.

I have been a customer for YEARS! I have always received kind professional service with a smile!…read moreKen is very knowledgeable as well as the owner Leah. The rates are great! I would highly recommend this business. It has been a sample in the community for over 10 years.

I most recently worked with Brendon White to change my policy. He mostly works with the new…read moreclients, but I had worked with him before back when I got my first insurance policy, when I graduated from high school. He was my parents' insurance agent. So we have been working with Brandon and Hartland Insurance for over 25 years. Currently, when Brendon was looking up policies for my new policies, he decided to see if he could find a better deal for my parents, too, and started a quote in case they wanted to look into it. He found a plan that could save them hundreds a year and it's a better policy than the one that they have now. Everyone that I have worked with at the company is friendly and helpful. None of them try to pressure me, and it's like talking with a friend or family member who is looking out for my best interests. I had a commercial policy for a few years because I was delivering with DoorDash for a few years, but since I've stopped, I wanted to switch back to a regular policy to save money. So I have dealt with a few different agents, and they're all wonderful people! Brendan says that he can't always guarantee a cheaper rate. But he will work hard at finding you a good value and a good policy. He's honest, and he enjoys what he does, and it shows.

I worked with Brendan White, who was very personable and kind. He got me an incredible rate - i had…read morereally shopped around and only received astronomical quotes for homeowners insurance. He quoted me just over $1500 for the year, when other companies wanted $13,000 for the year!!! The best part is that the $1500 was less than my existing policy! I thought I was really screwed, but Brendan saved me! Thank you, Brendan! A+++