Bonnie was awesome!…read more We just recently switched agents to Ed Lazar's office. Bonnie reached out to schedule some time for us to meet face-to-face as well as let me know that it was OK that our baby girls come to the meeting with us. At the meeting, she did a thorough evaluation of our current policies to ensure that we have the correct coverage for the stages that we were at in our life. She gave us the peace of mind that we had the adequate coverages on both our auto as well as our homeowners policies and was pleased to see that we also have two State Farm life insurance policies. She did recommend that we do a personal liability umbrella policy, which was an excellent Recommendation that we took her up on. The office is prompt and getting the necessary documentation to ensure that there is no gaps in our coverage or pricing. We love State Farm.

Highly recommend Ed Lazar State Farm Insurance for all your insurance needs. Ed and his team really…read morecare about their customers and will help you find the right coverage for you and your loved ones.

She's great! Would 10/10 recommend! I had a great experience with State Farm, especially because of…read moreher. She was so patient, professional, and genuinely kind the entire time. She took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my options. I never felt rushed or confused. The process was smooth and stress free, and I truly appreciated how responsive and helpful she was. Because of her, I feel confident and happy with my coverage.

The Mitchell Agency is awesome. They we're able to step in and assist me through my claims process…read moreand made everything smooth for me.

WOW!! Is the short version! :-) Highly recommendable company…read more They are very informative and genuine people. My husband and I had TONS of questions. We needed personal insurance, insurance for our employees as well as life insurance. They took the time to explain it all to us! Before we knew it, 3 hours had past and they were not irritated at all with us and all of our questions - thankfully. With all the different health changes going on with Obamacare, there are so many do's and don't set in place. Along with deadlines, certain things only available, categories and situations...I can't even begin to wrap my head around it all. They took the time to "dumb it down for me" and help me understand. They are a family business that treats you like family and there for YOU not the insurance company. I would highly recommend them.

Going here for about 5 years. Out weighs any insurance agency I've ever known. Ask for Roxanne!…read moreDown to earth will help with getting the best deal around. Local buisness is always heart warming ;)

I used Peppler Agency before the interwebs and was always happy with the service. I have gone back…read moreto the Peppler Agency as of recently and couldn't be happier with the service. Our agent, Heather, has been nothing short of amazing and helpful. I would recommend them for your insurance needs if you live on the east side of Detroit or the east suburbs.

Jamilah is very professional and helpful. She really cares about getting you the best rate possible…read moreand her level of communication is stellar. Me and wife were lucky to find her as an agent!!!

Gary, Linda, Nicole and staff have been such a great insurance agent for me and other members of…read moreour family. They've seen us through many of life's experiences including accidents, car theft, death and more...they handle everything professionally, with compassion and expediently. Highly recommend! Paym Weaver

After 20 years of sticking with him through convenience, I had to buy a new car to get a…read moredeclaration page telling me that I didn't need to be paying for the unlimited PIP coverage after all. There's no customer service here. Haven't spoken to Gary in all these years. And his assistants clearly aren't reaching out or checking either. I blame myself, for not switching sooner. But I've also asked them to find a lower rate several times with no assistance. Not the service I would have expected for a loyal customer.

Great customer service! Maureen is always looking for ways to save me money and who doesn't like…read morethat?!

Horrible customer service. Raquel Koger lacks the ability to explain things clearly and then has…read morethe audacity to get mad at you when she can't explain something she's supposed to be a professional at. Raquel made up our existing premiums out of thin air and over doubled what our cost actually is and then tried to pressure us into staying with them saying she could work a better deal. Mind you we are still with state farm just not her office. How can you make up numbers and use manipulation and scare tactics to try and have someone stay on with you. Reporting her to the state for fraud as well. This is NOT how you do sales nor is it how you treat another human being.

I'm an out of state investor and called Kandiss' office to get coverage for two properties last…read moreOctober. Josh "helped" me. It seemed like everything was fine at first; I'd issued payment for a full year to satisfy my lender (for both properties) and didn't think much more of it until after purchasing a third property in December. It wasn't until I was working on my taxes that I realized I hadn't received copies of any of the policies. I called Josh to get copies only to discover that NONE OF MY PROPERTIES ACTUALLY HAD COVERAGE. I still have no idea what happened, but for four months I had tenants in uninsured properties -- two of which have mortgages, so that was against my obligation to bank to not have insurance on the properties. If ANYTHING had happened I would have been totally f*cked. Fast forward to May and now I get a bill due in June for the full year's amount, despite it saying the policy covered February 2020-February 2021. I called her office and spoke with someone about the billing who said they'd get back to me, which they never did. To be fair, not once in insuring three properties did I speak with Kandiss herself, but her team is absolutely abhorrent. I'm with a new agent now who, when reviewing the policies, informed me that they weren't even insured as the correct type of property AND they're drastically underinsured. Meaning, out of three duplexes, only one was actually listed and insured as a duplex. I don't know what is happening at this office, but they sure aren't looking out for customers.