I ordered the Ultimate from Lee's Seafood Boil in Cleveland, and it was missing several items I…read morepaid for -- fried calamari, extra sides of eggs, corn, and potatoes. I called to let them know, and the young male cashier who answered the phone acted like I was bothering him. He said he would "go ask the manager what to do," put me on hold, and then hung up on me. When I called back, he hung up again without saying anything. So I drove up there -- even though I didn't really have the time my because fiancé recently had surgery on his leg so I'm taking care of him-- and yet things got even worse. In person, the same cashier cut me off while I was speaking, told me to my face that I was wrong, and said he had already checked the order (which clearly wasn't true). When I tried to explain, he got loud, threw my receipt on the floor, and kept arguing with me in front of other customers. His tone, attitude, and behavior were unbelievably disrespectful and unprofessional. Thankfully, the manager stepped in, stayed calm, and offered to make the missing items for me -- which I appreciated but while speaking with him the cashier would interject with rude, condescending and callous remarks, trying to continue the argument. The cashier placed the bag on the counter and refused to even acknowledge me. He just stared away like I wasn't standing there. The manager saw this too, and ended up moving him to the back room and handing me the food himself. My little sister was also disrespected when she came in to pick up our initial order. He would say "I can't really help you" and would walk away to sit on his phone and put his feet up on the counter. How are you the cashier manning the counter and can't give someone their order?. He gave the same response to another lady as well. We usually go to the Lee's Seafood Boil in Solon. The food is amazing there and the customer service is some of the best I've ever had. While the one on Lee Rd is the exact opposite and they're extremely greasy in comparison. We will never be returning to the Lee Rd location and will forever stick with Lee's In Solon. Manager: 4/5 - respectful, professional, and made it right. Cashier: 0/5 - rude, dishonest, disrespectful, and completely out of line. This was one of the worst customer service experiences I've ever had. No one deserves to be treated like that. I won't be coming back unless serious changes are made -- starting with that cashier.

my children was craving for seafood so I tried this place out. I spent around $40 just to try to…read morefigure out how they business were and I will give them a zero we was eating nothing but shrimp there was barely uncooked muscles and we had crab legs when I tell you it was no meat in the crab legs, my daughter was eating the shell. I called up there to let them know what was going on and they're going to tell me to leave a review. bad customer service.. experience with a zero just a waste of money

The charm of Shaker Square warms you up for perfectly balanced Cajun dishes. These recipes must…read morehave been honed in grandma's kitchen over generations to get savory, sweet, and spicy dance beautifully on the fork together.

Made a huge order here for Juneteenth. All expectations were met and more. The trays give you so…read moremuch food. I had plenty of leftovers. This is not a sit down place. Be prepared to grab and go. Call ahead. Pro tip: Get the Kraken sauce

Clean.... carry out only... I was sorta disappointed the old business (the sauce) wasn't there…read moreanymore!!! I tried the shrimp bowl which came with 7 shrimp 2-1/4 of of corn on cob 2 potatoes 2 eggs with their signature Kraken sauce I give it 6/10 Idk what I was looking for when ordering but it was ok not enough sauce and you had to order rice on side my friend had the fried fish which was seasoned to perfection cooked perfectly their fried fish 10/10!! Comes with 2 sauces fries really good!!! I guess they also own the pizza shop next door which had a steady flow I'm not sure I'll make the hour drive to them again though.... The guy that waited on us was very polite knew the menu had excellent customer service!!!

We went here for their lunch special. $20 per person for all you can eat hot pot. I went over my…read morelunch hour and knew going in that I may be late getting back, but I was pleasantly surprised at how speedy the service was! They did an incredible job and were very attentive. On top of that, the food was just as incredible. It was so fun to try new things. Super cool looking inside the place as well.

Food 3 Service 4…read moreAmbiance 4 Should invest in more tongs to handle food to prevent cross contamination, other than that nice place to try at least one in your life

I used to love this place. I always get a pound of shrimp in the shake sauce medium. I haven't had…read moreit in a while and thought it would be nice to stop. I don't know if they were just having a off day but my sauce was this ungodly red color there was hardly any spice or any flavor at all... I was disappointed this time

Fried fish had a terrible aftertaste (old oil?) Place was…read morenearly vacant- bar was like an abandoned pet store with multiple empty tanks. Our waiter seemed surprised he worked there. We asked for silverware (none present) and he asked if we wanted plastic or metal even though we were eating there! You can't make this stuff up - AVOID!

I had been to other Cozumel locations but this was my first time here. I had an absolutely great…read moreexperience at this location! I walked in an hour early and asked if they could fit a group of 9 people in an hour and they said yes and had the table all set up and ready when we arrived. Our server was super friendly. I arrived before everyone else and we chatted a bit and he made me feel welcome and gave me a few food suggestions. My friends and I ended up ordering a couple pitchers of margaritas and I had a shrimp burrito. The margaritas were fine but the food was absolutely delicious! I loved my meal so much and was talking about it the rest of the weekend. My meal was fresh, flavorful, and rich. My friends all loved their meals too. I'll definitely be back when I'm in Cleveland again!

The birria tacos are the GOAT the michelada was good too…read moreand the chorizo quesadilla We had the best waiter ever, Logan! the patio is gorgeous to enjoy anytime but especially during happy hour

We tried Etna for the first time last night on Valentine's Day and it was absolutely amazing…read more Cleveland's Little Italy has a lot of really great places and ETNA was incredible. We started with a buffalo mozzarella, olive and thick sliced prosciutto appetizer. Absolutely amazing. I had a squid ink pasta special with shrimp and scampi and my wife had their veal. Both were absolutely fantastic. For desert the tiramisu is beyond description. Light, fluffy, incredibly flavorful. This place is LEGIT. Our server was originally from Italy and took great care of us. She was amazing. We visited Italy years ago and this place really brought us back to those amazing memories. We will absolutely be back. Make sure to get a reservation because the dining room is rather small but very nice and cozy.

Delicious food, good service and a busy NY style atmosphere. I wish that the space was a bit larger…read morebut not so big that it ruins the atmosphere.

This is by far the worst seafood bag I've ever had in my life! Not only was it dry with no taste,…read morebut the noodles were sticky and the broccoli was unseasoned. My daughter had a mussel shells in her bag and she didn't order those. luckily she didn't choke. Will not recommend.

This was my first seafood boil experience and the only thing I am mad about is that it took me so…read morelong to try this. THIS FOOD IS UNBELIEVABLY AMAAAAZING! Order delivery and it all comes in a bag FULL OF FLAVOR, fresh, not spicy(because I asked for it and was afraid of spicy) and well served. I can't say anything about ambiance since I was not in the restaurants but can't wait to go there and try different options in the menu. I had a pound of crawfish and 1/2 pound shrimp with corn and broccoli. This is life changing. I know many people have tried this kind of food, but since I am not from here and we don't usually have this in South America I can't explain enough how I loved this experience.

Just left the PERFECT dinner with Brittney! We love Mia Bella but this time was our anniversary and…read moreBrittney suggested the perfect app and then a Shimp pasta entree that was one of the top 5 entrees I've had in my life. She made our evening so special and topped it off with affogato for dessert. Thank you doll for making this evening so special for us.

Food was delicious. There were 3 of us and we loved everything. Charging for bread service rubbed…read moreus wrong but after tasting with the ricotta we felt it was worth it.

Best jerk chicken in Cleveland! Stew chicken and curry chicken were also delicious. Cant wait to…read moretry everything on the menu.

I will definitely be going back. The jerk chicken, curry goat and the stewed chicken had so much…read moreflavor with the perfect amount of heat! If your looking for some island flavor......go get you some. The red snapper will be next on the menu for me!