Found this place by coincidence. Went inside placed my order and the first thing I noticed is it…read moredoes not smell. In fact it smells good. Woman at the counter was very friendly and answered all my questions. Everything we ordered was fresh made to order. The fish was perfectly crispy so were the fries I will definitely be returning.

Don't get the bucket half or full they give you a half a piece of fish. The half equals one fish…read moredinner.

This is one of my favorite places to go. I go once or twice a month…read more. I love how they prepare my salmon for me with a little crispy on both sides and it's done so good. I call on the phone and they already know who I am and what I like to order, salmon rice bowl with no sauce. The service is top-notch. They are always making sure that it's done right or even show me my food before they put it in the bag to make sure that I'm satisfied and if not, they will make it right which they never had to do that and I just love it. I hear other items on the menu is really good too especially their wings. However I have not tried them personally because once I had this, it was just no way that I could give anything else a chance.

First time here. We were greeted immediately upon entering…read more Everyone was so nice, and asked if we wanted to place an order or pick up. The worker was helpful and confirmed our order. We had a 20 minute wait which is totally understandable on a busy Friday night as a walk in. We sat and waited for our food. I was so hungry, I forgot to take a picture before I tried my food. My catfish dinner was fried to my liking, the fries are fresh cut and so delicious. My hushpuppies was delicious. My family tried the polish boy and the steak Philly and we all ate in silence. The portion size was great. We all have food left over. I can't wait to return. It just might be my new favorite small food point. It is black owned as well. I didnt get a dessert this time, because self control but next time, I'm going all in...lol. Great job Teedeez!

Their sauce is top tier and unbeatable only reason I didn't give a 5 star review was because they…read moredon't clean their shrimp

I ordered the Ultimate from Lee's Seafood Boil in Cleveland, and it was missing several items I…read morepaid for -- fried calamari, extra sides of eggs, corn, and potatoes. I called to let them know, and the young male cashier who answered the phone acted like I was bothering him. He said he would "go ask the manager what to do," put me on hold, and then hung up on me. When I called back, he hung up again without saying anything. So I drove up there -- even though I didn't really have the time my because fiancé recently had surgery on his leg so I'm taking care of him-- and yet things got even worse. In person, the same cashier cut me off while I was speaking, told me to my face that I was wrong, and said he had already checked the order (which clearly wasn't true). When I tried to explain, he got loud, threw my receipt on the floor, and kept arguing with me in front of other customers. His tone, attitude, and behavior were unbelievably disrespectful and unprofessional. Thankfully, the manager stepped in, stayed calm, and offered to make the missing items for me -- which I appreciated but while speaking with him the cashier would interject with rude, condescending and callous remarks, trying to continue the argument. The cashier placed the bag on the counter and refused to even acknowledge me. He just stared away like I wasn't standing there. The manager saw this too, and ended up moving him to the back room and handing me the food himself. My little sister was also disrespected when she came in to pick up our initial order. He would say "I can't really help you" and would walk away to sit on his phone and put his feet up on the counter. How are you the cashier manning the counter and can't give someone their order?. He gave the same response to another lady as well. We usually go to the Lee's Seafood Boil in Solon. The food is amazing there and the customer service is some of the best I've ever had. While the one on Lee Rd is the exact opposite and they're extremely greasy in comparison. We will never be returning to the Lee Rd location and will forever stick with Lee's In Solon. Manager: 4/5 - respectful, professional, and made it right. Cashier: 0/5 - rude, dishonest, disrespectful, and completely out of line. This was one of the worst customer service experiences I've ever had. No one deserves to be treated like that. I won't be coming back unless serious changes are made -- starting with that cashier.

This is an update. Since the school year started again and I've been a couple times. I'm not sure…read morewhy, but they have started using a different type of rice. It almost seems as if it's par boiled as it is plumpish but hard with no tooth-feel. It also has no flavor as if they do not season it at all. It does have a brownish color and kidney beans in it but other than that, it doesn't taste like anything.The chicken in my opinion isn't as good as it used to be. I really don't get a whole lot of jerk flavor from what I should be tasting like thyme, all spice, etc. Not sure if I'll go back but if I do, I'll probably try something different.

$7 lunch special is great(used to be $5) haven't had anything but lunch special but portion is…read moreappropriate & good for price. Inside needs a makeover but food is good!

We had the corn fritters, edamame and Cajun fries as appetizers. Then a crab leg, shrimp and…read moresausage boil. All of it was ssoooo good! We'll be back for sure.

no real lobsters, too much garlic - this is seafood for those who don't know good American seafoodread more

I had heard a lot about LockKeepers prior to the visit, I tried to tune it all out so I could take…read moreit all in. I don't drink anymore, so seeing a non alcoholic drink section was nice to see. I was made aware that the base of the Aplos was very herbal and tart. The first one brought to me was very tart. Very, very tart. I was not a fan, my dad was going to drink it, our waitress: Deja noticed and offered to have it remade. I accepted, the bartender came out to drop it off and explained how she changed it up. She stood by me and waited until I tried it. A bit much, it was better. The tartness was only at the end for a brief moment. They didn't have a specific gluten free menu, but Deja did tell us what was naturally gluten free and/or could be modified. A lot of the food is made in house. A lot of it looked appealing, but they had gluten free noodles that were not made in house. So I went with a trusted filet mignon cooked medium. The demi glace was an excellent touch. The potatoes were pretty good. The broccolini wasn't what I was hoping for. My parents dishes were much larger. Leftovers were had and enjoyed on a second day. I would maybe try the short ribs next time we would go. The building is very rustic and decorative. The bathroom is upstairs; an elevator is present is needed. A very interesting place. Staff and kitchen very accommodating. The prices are high for the amount you're given. Would love some in house pasta that is gluten free with an in house sauce. I was there primarily for the company. Not my favorite spot. I would be willing to go again.

What a treat this was as a date night. Patio seating has a great view of the canal and towpath…read morewith the sun setting behind you. On top of the excellent food we had. The service we experienced was very attentive and took care of all of our needs. It's also nice that their specials rotate regularly and you can always enjoy something different that's not on their regular menu.

I've been to Scratch in Independence a handful of times, but this is my first time finally writing…read morea review and it's well deserved because this place never disappoints. I met a friend for breakfast this morning, and everything from start to finish was spot on. I ordered the Sweet Jalapeño Sandwich: an English muffin piled with jam, bacon, an egg cooked over medium, and cheddar, served with home fries. It was the perfect balance of sweet, savory, and just a little kick. My friend stuck with her usual: the Banana & Bourbon Caramel Bread Pudding French Toast, topped with fresh bananas and their homemade bourbon caramel sauce, plus a side of pork belly. It looked incredible and, according to her, tasted just as good as it always does. We arrived just a few minutes after they opened at 8:00 and were seated right away. The service was friendly, attentive, and very prompt without feeling rushed. Scratch has such a great casual, local diner feel, but with a menu that's anything but ordinary. The portions are generous, the flavors are unique, and the quality is consistently excellent. Definitely a go-to spot for breakfast or brunch...you really can't go wrong here.

Service was good. Food was fresh and tasty and large serving size. Only improvement would be if…read morethe OJ was freshly squeezed.

Met with some coworkers for a business dinner. The location is beautiful and warm, with round…read morebooths perfect for a casual business gathering. Service was amazing as always, and we never had to ask for anything. We tried a few appetizers: calamari, bacon, truffle fries and salads. Everything was delicious, the calamari was especially perfectly light and crispy with cherry peppers. Chef's kiss! All our steaks and sides were cooked perfectly, though we felt the steaks could have been seasoned more. We had filets and a strip. Sides were all delicious: mashed, truffle fries, creamed spinach, and Brussels sprouts. Will definitely return to this location if I'm in the area again

This used to be one of my favorite steak houses. The food was always great, the customer service…read morewas top tier, and it felt like a true night out. Unfortunately, it just does not feel like the same place anymore. First, the addition of high tops really changes the atmosphere. What once felt upscale and classic now leans more "sports bar with expensive steaks." Maybe that is just me, but part of the appeal was the elegance and experience. Then came the steaks. We ordered three expensive steaks medium, and before they even came out, the waiter realized the kitchen heard "well done." We politely asked for it to be corrected before the food hit the table. Somehow, one still arrived well done anyway. Thankfully, someone at the table took one for the team and ate it, but when dinner runs around $600, you hope the steaks and the temperatures are both memorable for the right reasons. At one point, a side dish was dropped on the floor. Accidents happen, no big deal. But we did have to gently clarify that yes, we would still like the dish... just preferably not the "farm to floor" version. The disappointing part is that I had promised a fantastic worker and his amazing wife a really special night out. This unfortunately was not it. I genuinely hope this was just an off night, because this place used to set the standard. For now though, we will probably try another steakhouse next time.