This clown was shopping on Amazon asking another member of the staff advice on purchasing a CPU…read more Right in the operating room. Right in front of me. In front of all the staff. Right before he was going to perform a colonoscopy. I had to fight his miserable office to get my results. When I called him out on him shopping on Amazon instead of actually focusing on his job, this clown doubled down: he told me he was not "shopping" and he watches videos and news between procedures. SMH I'm so sorry your patients are so boring and unimportant that you have to shop in between operations.

My husband and I both had colonoscopies done by Dr. Kuritzkes in the past (10 and 5 years ago…read morerespectively). We were both very happy with Dr. Kuritzkes, his staff, the facility, the ease of everything, etc. Sadly, all of that has changed, and NOT for the better!!!! My husband was due for his colonoscopy again. He called the office and ended up speaking to someone in - I kid you NOT - India! They have a third world country answering service that doesn't speak understandable English. So then I tried calling...same thing. I tried calling at different times and you get a computer message that the voicemail is full so you can't leave a message. No one ever answers the phone. If you call the surgical center, they give you the office phone number you already tried calling. At some point, after numerous attempts, the hubs got ahold of someone and set up a consultation appt. He was sent a draconian amount of crap to fill out online and was super irritated about that. His consult appt was fine, and they told him he needed to get an EKG from his regular dr first. They also couldn't find the pharmacy - CVS for fucksake - even though we gave them the address and phone number. He called his doctor and told them about the EKG and they said, we can't just do an EKG without some specific order or reason, so THEY tried to call Kuritzkes' office and called us back and said, we can't get through to any live person or voicemail. I said, absolutely NOT. We are not having surgical procedures done with a facility and/or doctor whose office is literally impossible to communicate with. How do you even get your results or ask questions, or get things sent from them to your dr etc., if you need to? Newsflash - you can't. So, we decided to find another place to get our procedures handled. Funny thing was, he couldn't even cancel his procedure because he couldn't get ahold of anyone! He finally had to call the Burbank office, and they had to actually TRANSFER the call to the SCV office because they also couldn't get through when they tried to call there. That was how he canceled his procedure. It's really sad that it's devolved into whatever it is now.

While I debated keeping my experience with Dr. Fisher and his staff to myself, I ultimately feel…read morecompelled to share it in hopes of sparing others the long and deeply frustrating experience I've had over the past several months. I first came to Dr. Fisher's office in mid-October with a handful of symptoms/issues. An exam was performed on-site, and, instead of discussing the findings or outlining a clear plan, his nurse practitioner simply asked, "Do you want a colonoscopy?"--without explaining whether my symptoms actually warranted such an invasive procedure. Wanting to be cautious and trusting that this would provide clarity, I agreed. On the day of the procedure, I was shocked by Dr. Fisher's bedside manner (or lack thereof). GI issues are inherently uncomfortable and vulnerable to discuss, and he made no effort to create a sense of ease or reassurance. When results came back, he left me a very brief voicemail stating everything looked "fine," with no explanation or context. This was baffling, as I continued to experience clear symptoms/issues--some of which had been observed during my initial exam. When I called back seeking clarification, I was met with irritation rather than concern. Attempting to schedule a follow-up only reinforced the sense that I was an inconvenience rather than a patient seeking care. When I had that follow-up appointment, Dr. Fisher could not get me out of there quick enough. The only marginally helpful recommendation he made over the past several months was for me to take a SIBO breath test, which came back positive with very high hydrogen levels. Unfortunately, any value in that diagnosis was undermined when he prescribed antibiotics costing $3,000 that are not covered by my insurance. What followed was weeks of back-and-forth with his office, repeatedly being told they "knew how to get it covered," then that they didn't, again and again, until I finally pushed hard enough to receive samples from the manufacturer. Seems like that could (and should) have been resolved far earlier. Ultimately, I never received a comprehensive treatment plan from Dr. Fisher, nor did I experience any real proactivity in my care. Despite repeatedly requesting additional testing in the absence of any alternative diagnoses, I am still left without a clear understanding of what caused my initial symptoms or how they should be properly treated. As for Dr. Fisher's staff, they are largely unresponsive and when they do decide to answer the phone, unhelpful. I strongly urge anyone seeking GI care to find another gastroenterologist--one who demonstrates even a baseline level of empathy, communication, and interest in their patients' outcomes.

There is no question Dr. Fisher has good bedside manner and is a great physician. The problem is…read morehis staff used the line that many doctors use: "He's running late" They COULD have called and said come in 45 minutes later... If you have nothing to do for an hour, I suggest showing up at your appt. time. If you value your time or are responsible to other people, perhaps someone else might do as well. As Gen. Kelly said: "if you're on time, you're late"

Today/4-8-2024, I had a colonoscopy by Dr. Alexanian! It was a fantastic experience, if I may say!…read more He is wonderful, professional, experienced and THE BEST! His office and staff is great as well. Mary, the scheduler, in his office is *exceptional, extraordinary, professional, kind, and provides ABOVE PAR and EXCELLENT client/customer service*!! His office was highly recommended to me before I decided to have Dr. Alexanian do my colonoscopy!!! This is one of the BEST medical decision I have ever made!! GO TO DR. ALEXANIAN IF YOU WANT THE BEST!!! (margie wong/nickname: charli)

Dr. Alexanian has been my gastro doctor for years. His practice forced me to make an appointment…read moreto renew a prescription because I hadn't seen him for a year. I was told he has left the practice and nobody knows where he is??? What kind of practice has a doctor leave, doesn't inform his patients and won't tell you if he relocated or is in another practice. Very disconcerting. This practice now has a virtual AI assistant that is awful- "We don't have your phone number, we don't know who you are." This gastro practice is apparently now run by robots

I haven't done a Yelp in a while but Dr. Frederick Boghossian deserves one. From the very first…read moreappointment Dr. Poghossian was incredibly thorough and took my symptoms seriously. Months of doctors visits, no answers and frustration finally I was with a Dr. that knew exactly what I was feeling and I was able to get some answers. Staff is very Kind. He's even kinder. Truly cares about patients. So grateful for him.

My experience with Dr. Frederick Boghossian at Adventist Hospital was one of the most traumatic…read moremedical encounters I have ever had. This was my first time undergoing both a colonoscopy and an endoscopy, and I came in with understandable anxiety and many questions. Instead of receiving reassurance or compassion, I was spoken to harshly and felt dismissed and humiliated. I had clearly requested to be fully under anesthesia during the procedure, but this was not honored. I was only informed about sedation at the very last minute as I was being taken into the procedure room. While I was still talking with the doctor, a nurse suddenly administered sedation without my consent. I remember waking up in severe pain, feeling panicked and helpless as several nurses physically held me down -- I ended up with scratches on my hands from struggling. No patient should ever be put through that kind of experience. The colonoscopy was never completed because the pain was unbearable. I was sent home without being seen again by Dr. Boghossian. To his credit, he did call later to apologize and admitted that the situation was handled unethically, saying he would request anesthesia if the procedure were to be repeated. But I will never go back to him again. Adding to all this, my prep experience was terrible. Despite explaining in advance that I have a gag reflex and vomiting issues, no one took the time to explain that there were different prep options or flavors that could have made the process more tolerable. I left this experience feeling emotionally and physically violated. No patient deserves to be treated this way. Please be cautious and make sure your concerns and consent are fully respected before any procedure.

This place has by far the most unprofessional getto staff I've ever encountered. A woman Named…read moreHeather who wouldn't let me get a word is. Told me "I'm making sure no ones trying to screw you" she said this to me after i asked if she even knew what I was calling about before cutting me off . After I called her out for saying such a thing. she just puts me on hold. Then a woman named Ana picks up. Who's not any better at her job then Heather. I ask her what's the woman's name that I just spoke too. She says hold on and puts me on hold. As to find out if she should tell me her name. Comes back and tells me Her name was Heather. Who knows if this is really her name. I tell Ana I called at 9am regarding my test results for a procedure done 3 weeks ago. I was told that they would call me back to find out what's happening because it should only take 7 to 10 days. I followed up at 2pm and now Ana states that she never spoke to me. And she states that she was the only one taking calls that morning. This the type of staff this place has? So I told her. That I have a outgoing call to this exact number and durations 7 min. So I'm lying? She starts to go into how rude I'm being and just puts me on hold. I have to hang up call back and she picks up just puts me on hold. Comes back says sorry I can't find the manager. I never had an issue trying to speak to someone with some type of professionalism in a doctors office before. Somehow I can't reach a nurse, doctor or a manager to give me an update on what happened with a test that was done 3 weeks ago. The doctors amazing but the staff couldn't be any less qualified to work with patience. I've had better customer service at mc Donald's. Heather is particular has 0 class Saying "screw you" to a patient.

Dr. David Schulman is one of the most talented, caring, thoughtful human beings on earth. This man…read moresaved my life in many ways, I've been working with him and his staff for years. He is on top of every new medication or procedure that comes out of his medical field. He has time for all your questions and concerns, he always spends as much time as you need, even if it goes over your appointment time. I thank him from the bottom of my heart for saving my life. His staff, nurses and back office workers are second to none. His nurses have become like family, and Dr. Schulman has become a part of my life, like a brother.

Have fun being told nothing and paying $800. Was seen for 5 minutes by Dr. Neagos and she told me…read moreto see 4 others doctors, no suggestions, just quizzical looks. Waste of my money to learn nothing. Just go get your blood work done anywhere before even speaking to a doctor cause they'll charge you just to tell you the same thing.

I was given this place as a referral from my doctor for a colonoscopy. When I go to the website it…read moreis all about steroids and steroid products, with big, muscled men all over it. What is this place? The website doesn't suggest this is a place for gastroenterology. I suspect the 5-star reviews are just from the 'roid heads.

Probably the most unprofessional staff I've dealt with. Had a consult on May 14. Have been waiting…read moremonths, calling multiple times over and over to get scheduled for a procedure. It has been over two months of wasted time and back and forth. Someone is always "supposed to get back to me" and then never does. A complete waste of hours and hours of my time. Now I need to find a new doctor and start over.

It is impossible to get through to this office! Hold times are lengthy. If you have a medical…read morequestion, it goes to VM.

I have been having abdominal pain for almost a year now. Kept thinking it was a stomach…read moreflu/cold/bug and frequently visiting any bathroom that i could find, including my own at home. Taking couple of over the counter medication, seeing multiple doctors, & then I was told that I need to see a Gastroenterologist and see why am I having so much pain? Where is this uncomfortable feeling coming from? The gastroenterologist gave me a referral to go and get it checked out by doing a CT scan. He said maybe your digestive/intestines are not functioning properly . Set up an appointment for yesterday 11/9/2025 and went in to do my CT scan. I didn't know they were open on weekends between the hours of 8am to 7pm to do all scans, procedures, etc... My appointment time was at 4pm, but due to not having to do the contrast, they called me in sooner. I was greeted by Sergio at the check in and he was the only one working when they were 4 other windows open. I don't know, it was a Sunday, and didn't have too many people to attend. He welcomed me with a warm smile and gave me an ACTUAL PAPERWORK for me to fill out. NOT A TABLET! Crystal, the technician who was going to do this minor procedure.. CT scan, called me in and explained all the details in the most confident/descriptive way that was possible, She was nice, kind, thorough, helpful, professional, and knew her job very well! Also made me feel relaxed, & told me that it will take 5 minutes. It was a quick, fast, and easy procedure. The facility/waiting area was big,CLEAN, kind of bright inside, unique looking... for a facility: with nice decor/art work on the walls all over. However, the bathroom that I used once, needed a major attention, no toilet paper, floor was dirty and toilet was not flushed. The door of their changing room was left open and 2 lockers were open and gowns were on the seat when it should have been placed in the hamper with the other used gowns. Underground parking, and very close to my house. Let's hope my results come back normal/negative. Keeping my fingers crossed and hoping everything works out for the Best! Thank you Crystal & Sergio.

Had my first colonoscopy here and couldn't have had a better experience. Everyone was very friendly…read moreand I felt I was in good hands from the time I walked in - front desk, every nurse, the tech, the anesthesiologist, and the doctor. Dr. Mallepally was fantastic. I arrived before the office opened and a security guard welcomed me and gave me info on where to wait and when things would open up.

Highly recommend Dr Armine Sarkisian for her very caring and professional approach to any question…read morethat can occur. Her amazing staff Rima and Ani will take care of easy appointments and lab results on time. Doctor's professional and caring service reveals from the issue. Thankful for my gastroenterology check ups and your general care. 10 out of 10 Regards, Lyova Hovhannisyan

First and foremost, the front desk staff at this office is unbelievably unprofessional, rude, and…read morecompletely lacking basic customer service skills. The attitude I received was unnecessary, disrespectful, and honestly unacceptable for a medical office. I originally scheduled a doctor's appointment for myself, but had to reschedule because my child was hospitalized. It was an actual medical emergency. Despite dealing with a stressful situation involving my child, I still had the courtesy and responsibility to call ahead instead of simply not showing up. I then rescheduled my appointment for June 9th. On the 2nd, I found out I had no one available to watch my child, so again, I responsibly called a full week in advance to reschedule. Not one day before. Not the day of. Not after missing the appointment. A full week ahead of time. Your front desk then tried telling me that I could not reschedule after the "third time," which makes absolutely no sense considering I had only called twice before: 1. Once because my child was hospitalized. 2. Once a week in advance because I had no childcare available. At no point was this a no-show or a last-minute cancellation, so the way I was spoken to was completely unnecessary and unprofessional. Given that this is a medical office, I would expect the staff to have at least some level of understanding and compassion when it comes to actual medical emergencies, especially involving a hospitalized child. Instead, I was met with attitude and disrespect for situations that were completely outside of my control. If the front desk cannot handle patients with basic professionalism, empathy, and respect, then they should not be working in patient care at all. And also Dr Armine closed my case and she didn't care about my healt and situation