When I moved during the initial COVID outbreak and shutdowns in GA, it was a real stressful time. I…read morehad to get settled into a new apartment, and get everything transferred as soon as I could from Chicago to the Atlanta suburbs. I was reaching out to this agency because it was so close to where my apartment was. I got to work with Tamla when setting up my policy, one for renter's and one for auto. It was not easy for me to get a very competitive rate since I was not insured personally when I had a company vehicle for my job over the past 20 years- but they worked with me to make sure I had good enough coverage and felt confident should anything go wrong. I cannot speak enough to the thoroughness and outstanding customer service provided by this agency. Nicole has been helping me with my cancellation of my renter's insurance, as well as my auto since I am going to be folding under another family member's policy moving forward. I am now living in a new area and I will miss Duluth. If you have insurance needs, I suggest working with this agency. It has been a pleasure, and I can't say enough about Tamla and Nicole helping over the past 11-12 stressful months. Thank you Allstate- Borror Agency!

I worked with their Allstate Agent Catalina and they did a great job of transitioning my insurance…read morefrom one carrier to another. What made it even more interesting is that I was quite reluctant to leave my previous insurance provider due to the hassle of transferring all the information and the burden of going through another process which included bringing my bank up to date on the coverage and the transition. I am not an easy sell. Being former military I investigate things quite throughly before diving into the deep end of the pool. I have enough hassles in my life without piling on more. After my experiences with spending endless hours debating the coverage with my healthcare insurance company that covered my wife's Cancer treatments I wasn't a big fan of insurance companies. These guys walked me through the Mine Field, which should be called MIND Field, of some complicated processes and procedures and it turned out great. Suffice it to say they did a great job and saved me from myself and some cash in the bargain.

Any day anytime Blanca Caicedo, is the best and she is…read morealways ready to assist yo. She makes sure that everything works

Excellent service from Blanca, quick and efficient, she helped me with what I needed, thank youread more

Great team!! Very professional and always ready to help. Highly recommended!!!!!! They can help you…read morein English and Spanish

My family is a new customer at Brandon Lim's State Farm office…read more Jason has been wonderful to work with. When you need to use your insurance customer service is really appreciated. They have been so helpful during this process. They helped us to file claims, fill out paperwork and explained the process in simple details. They are all super nice to work with. We appreciate the customer service the most.

I had been a client for another big name nation wide insurance company for 15 years. I have been…read morerelatively quite satisfied with them until I met Pankaj and he offered me a friendly review of my insurance coverages and offered that he may be able to reduce my premiums. At first I was very apprehensive as I knew my premiums were already quite low given I had excellent track record with my home and auto and I was with them for almost 15 years however I still gave Pankaj a try. When he ran my numbers, I was very pleasantly surprised that he was able to get all my premiums and overall insurance cost down with Farmers by atleast 20%. It was a no brainer for me to switch at that time. What I really like about Pankaj is that he not only works very hard to get you the best possible deal and value with respect to insurance, he is also very knowledgable in all types of insurances - Life, Auto, Home, Business General Liability, Business Error and Omissions etc. I have since then called him several times to take his advice on different types of insurances and he ALWAYS picks up the phone and answer all my questions with lot of patience. His knowledge and customer service has been by far the best among all the insurance agents I have worked with in last 15 years. I can say that one of the biggest reason beside his quotes, I decided to move all my insurances to his recommended carriers was due to his excellent customer service. Now I recommend him to all my family and friends as I can trust him that he will take very good care of them.

Friendly, Always available, Competitive rates are some good attributes of Pankaj. Been with Pankaj…read moresince June 2018, after 23 years with State Farm! But whats "Excellent" (above all) is the Farmers Experience. Recently had the misfortune of totaling a Prius. Overall, It was a rough time dealing with the total loss as we intended to drive the car for another 6-8 years or so. With the professionalism, communication skills, knowledge and efficiency of the Farmers Claim agent help (Ms.Stephanie) and their preferred shop (Ed Voyles Body Shop -Mr.Heath) the process of claims management and the blow was softened. Within 12 calendar days, the payment was EFT'ed to my account. It was a very reasonable settlement (Kbb Good Value+Kbb Very Good Value/2). Thank you Pankaj, and thank you Farmers!

Once again NTA has come through. I will always and forever refer NTA Services. They were able to…read morehelp several of my elderly friends get the coverage they need with the extras they wanted. Thank you Ms. Alexander for all you do.

I can't say enough good things about NTA Services! I thought I had to just accept whatever plan was…read moreavailable to me. But all that changed when I connected with a representative from NTA services. She sat down with me.It took her time and walked me through several plan options side by side. She didn't rush or pressure me instead, she helped me fully understand my choices and guided me toward the plan that roof I really met my needs. She made sure my medications were covered, and all of my doctors were in network. What's gave me so much peace of mind. It felt like someone was finally looking out for me.Not just checking boxes. I truly recommend n t a services one hundred times over. Thank you for helping me get the health care I deserve!

We have been State Farm clients for many years and as such have had experience with good agents,…read morebad agents and great agents. I am happy to say that our current agent, Bobby Giganti, definitely falls into the "great agent" category. After our recent relocation, Bobby assisted us in transferring all our insurance policies. This was done in an efficient, professional, and friendly manner. We appreciated very much his advice and the time spent meeting with us in the evening, after traditional business hours. If you are in the market for a new insurance agent, I would recommend highly Bobby Giganti at State Farm.

I have been with this agency & state farm for almost two years now. I called and asked Phuto-the…read moreoffice manager to transfer my renter's insurance over to my new apartment on Dec. 5/2016 the day I moved out of that apartment. June 2017 is when I found out they never did. Phuto said she's very sorry she changed the mailing address but forgot to transfer the insurance. So, I have been paying renter's insurance to an apartment that I no longer live in for six month and my current apartment was never insured. So, I asked them to back date my current apartment insurance date to Dec. 5/2016 so it shows this apt. been insured since dec. 2016 instead of June 30/2017 or give me my money back which is about $93.00. They said "No" to both requests. I called state farm customer service multiple times to sort it out or at least give me a decent explanations but every person that answers the phone puts me on hold, talks to the agent, come back and says "they're sorry they can't help me, I have to discuss it with the agent. They just took my money for no reason at all! The agent Robert was very rude! he told me to call my lawyer and hung up the phone on me! I'm also so disappointed in how state farm handled the situation. They don't do anything to help you when you're having issues with your agent! I have already changed the agent and looking to the change the company it self hopefully very soon. If you decide to go with this agent, e-mail them all requests -that way you have proof, DO NOT DO AUTO PAY- mine was auto pay, there was no way for me to see what I was paying for.

Darian Woodruff is the agent you need! She saved me half of what i was paying with another…read moreinsurance company and she was sooo patient with me which allowed me time to compare quotes and handle personal matters. She was extremely friendly and helpful and explained everything i was curious about.