Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.

I moved to Plainfield 2 years ago & was looking for a PCP. Dr. Tran had amazing reviews so I signed…read moreup for a yearly physical. I have PCOS so I'm a big skeptic with doctors. Most just want to write a Rx and be done with you. Every time I have met with him he has truly listened to me & made me feel heard & understood. This year I had a health emergency & couldn't seem to get help. Dr. Tran & team followed up with me daily for an entire week, to ensure I was being connected to the right doctor & getting the additional help I needed. I'm so grateful I found a doctor that cares!

I got an referral from my doctor to go to this location and I arrived 1hour early, I had an 11:00…read moreappointment and set there 45 min after scheduled appointment before I was even seen I paid an copay and they even requested for me to pay for an old visit that had nothing to do with this visit before being seen, the staff is so out of touch with what's going on it isn't real, they called me why on the phone why I'm on there lobby filling out paperwork they requested me to fill who does that and requested a brunch of test that had nothing to do with my visit, I recommend to stay away unless you want to waist your time Redon for visit wasn't resolve, this place sucks and I'm gonna speed the word Be aware stay away I waisted my time and money what a joke these unprofessional idiots are in business

Great doctor. Always has been prompt and caring of my needs. Highly recommended. I see myself…read morebeing with him as long as I live in the area.

I am so very lucky to have Dr. Meerapatel as my doctor. I scheduled an appointment because I was…read moreshort of breath. I thought it might be bronchitis or pneumonia. Dr. Meerapatel examined me and did an ekg which led her to send me to the emergency room immediately. Turns out I was in afib and my heart was not pumping efficiently. I know her intervention saved my life. She is honest and straight forward and caring. I trust her and feel lucky that I am her patient. Thank you Dr. Meerapatel !

I can't say enough good things about my experience with Dr. Kumar and his staff! Everyone was so…read morefriendly, professional, and courteous. I had to have blood taken and I have a pretty extreme fear of needles. Sally was so kind and sweet while she was drawing my blood even though I was having a really hard time. Dr. Kumar was very knowledgable and a great listener. My dad goes here and highly recommended it to me because of how great they have been to him! I can officially say I highly recommend this place as well. Thank you Prime Care!

Spectactular family practitioner! Dr. Donnelly delivered my first child and it was a fine…read moreexperience. She is the nicest person you'll ever meet, and you will feel comfortable talking with her about any medical issues. Authoritative, highly skilled and quite sensitive. I would have stayed with this practice had we not moved. Dr. Matt Carducci is her partner and also a great doc.

Dr. Ann is by far the best doctor I've ever had. She listens, she treats, she listens more, she's…read morekind and takes the time with you to explain things. She also has a great sense of humor. I've followed her to 3 practices. She is a far superior Internal Medicine/GP to anyone else in Naperville/Aurora.

Dr Gomez is not only an excellent physician, but he takes the time to talk and listen to what you…read morehave to say. He treats you with respect and is interested in your involvement in your care. He spends all the time he needs to make sure you have a good visit. I have had Dr. G as my doctor for over 10 years and he will continue to be my doctor and my sons as soon as he is old enough.. highly recommended!!

Dr. Gomez was both my wife's Dr. as well as mine for a few years. He was always polite,…read moreprofessional and friendly. Additionally, he would promptly return our phone calls after hours. Had we not moved out of state, he would have continued to be our Dr. We would give him (10) stars if we could.

Good professional interactions, the doctors take time to learn about my problems…read more They work with me, they give me the best advice, and show different ways to take care of my issues. Their support staff is amazing also.

Great doctors. Receiptionst is terrible. Does not listen to anything I have to say. I cannot even…read morespeak to the doctor because she does not let me. She has hung up on me many times, or put me on hold for over 10 minutes, and just hangs up on me. Terrible expierence calling this place. I am going to look for a new primary care because I cannot handle calling the receiptionst.

Pediatrician extraordinaire! I can't find a better doctor for my kids anywhere. She's also the…read morehead of Pediatrics for all of Dreyer Clinic, so she's medically and operationally savvy. Always answers our questions leisurely, the kids love her, and we can usually see her upon short notice or else her associates see us - also good. Her nurse practitioner, Joan Hofer, is outstanding. My insurance no longer covers routine physicals, which the baby still has often, and Dr. Eckberg was cool enouh to reduce her fee which really helped. Nice nurses and receptionists (great phone skills!). You never feel like you're talking with clock-watchers.

Dr. Eckberg was my son's pediatrician and I think she is absolutely wonderful. She is warm, spends…read moretime with both parent and child, is thorough and very reassuring. She references her experiences with her own children and has a wonderful bedside manner. The only reason I am not giving her 5 stars, is that we found the after hours coverage of her office terrible. When you call after hours, they link you to a random nurse at a hospital; we had to call a few times and found the nurses completely unhelpful. Dr. Eckberg, however, deserves 5 stars.

Absolutely the best medical experience ever. They have all state of the art equipment and a clean…read moresterile environment. A true gem.

I came to the center around 2:30 on 1/1/26. I was in line to check in with 2 people in front of…read moreme. There was one person doing intake. I waited for about 10 minutes then a person that was discharged had a question for the intake person about where his prescription was sent, which she took the time to try and answer before checking me in (which was fine at the time). When she finished with the discharged patient, she begins my check in and asks me to verify my address. She then stepped away and when she returned told me she had just been told that they could not see anyone else that day. I did not take the time to discuss the unfairness and ridiculousness of this decision as my ride had just told me he was going to run an errand while I waited to be seen. I wanted to catch him before he left, because I didn't want to be stranded. This was easily the worst experience with a medical office reception area. It is now abundantly clear why your ratings are so low. If anyone in this office has a goal to improve that for 2026, you really need to take time to train people when and under what circumstances to stop seeing patients.

I recently started using Dr. Alin Abraham as my general physician. I instantly knew that I would…read morecontinue using her and recommend her to anyone in need of a physician. She takes her time and never seems in a hurry to get to her next appointment. She listens and answers any questions in an easy to understand way. I like that fact the she never makes you feel guilty about not exercising or eating right. She just nicely recommends what you should be doing for a healthy lifestyle. She is a wonderful, young doctor and cute on top of all her other great qualities.

Very competent clinically with years of experience. Up to date on latest medical information. Very…read morethorough.

Dr. Carol Weinberg has been one of my doctors for many years…read more I highly respect her judgement, I have always had excellent care. She is conservative, current on medical information, and tells you straight. I have recommended her to many of my friends and family.