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John Stenzinger - State Farm Insurance Agent

1.0 (2 reviews)
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Services - John Stenzinger - State Farm Insurance Agent

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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4 years ago

Terrible customer service. The people there go out of their way NOT to know anything.

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12 years ago

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Kim Sullivan - State Farm Insurance Agent - State Farm Logo

Kim Sullivan - State Farm Insurance Agent

(1 review)

I have been a State Farm customer for over a year, and while my experience with most employees has…read morebeen positive, my interaction with Marcia Hardy was extremely disappointing. Unfortunately, Marcia demonstrated a lack of professionalism, patience, and customer service skills. She appeared to have limited knowledge about the policies and seemed more focused on explaining her point of view rather than listening to my questions or concerns. Whenever I tried to ask for clarification, her response became defensive and the conversation felt unnecessarily difficult. She listens to react not to respond. Because of the way I was treated during this interaction, I decided to switch my insurance provider within two days. I want to mention that my experience with other State Farm employees here has been completely different...they have always been professional, courteous, and helpful. This feedback is specifically regarding my interaction with Marcia Hardy.

From the owner: Our mission is to cover and assist individuals, families, and businesses in navigating the…read moreuncertainties of life by offering insurance coverage and financial products. We strive to build lasting relationships with State Farm customers. With unwavering commitment, integrity, and active involvement in the community, we aim to make a positive impact and contribute to the growth and well-being of our town. License #: SC-1911885647, GA-236354

John Stenzinger - State Farm Insurance Agent - homeinsurance - Updated June 2026

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