I had one guy over to replace my tankless water heater, and without really trying to trouble shoot…read moreat all, he just said, they are cheaper to replace than to fix and quoted me $2800. Mike came, and actually spent some time , looking up info on the model and found that it took 2 - 40 amp breakers and one double breaker (which was unlabeled) was tripped/malfunctioning... Long story short, $225. He could have easily sold me a new water heater, but he did the right thing., I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity, and that is so rare in private contractors, (and he knows his rock and roll!).I had one guy over to rep0lace my tankless water heater, and withour really trying to trouble shoot at all, he just said, they are cheaper to replace than to fix and quoted my $2800. Mike came, and actuall7 sepent some time , looking up info on thne model and found that it took 2 40 amp breakers and one was tripped/malfunctioning... Long story short, $225. I'll never call anyone else, he is honest and if he does not know, he finds out. He has integrity.

We woke up yesterday to sub-freezing temps and a furnace that cycled on but wouldn't fire…read more The first company I called suggested two options: replacing two "hard to find" parts ($1800.00) or replacing the entire furnace ($8000.00). When Mike's people came by later, they refuted everything I had been told, cleaned the parts that I was told to replace, and showed us an internal filter that I didn't know we even had much less had to clean. ($170.00). Don't waste your time. This is not a franchise, this is a family business, and they will be my first call from here on out. Thank you.

Doug knows plumbing. He diagnosed the issue (failed reducer valve) within 5 minutes. He knew where…read moreto get the part quickly and had the fix in place correctly and quickly. Around the Clog is a bargain for that level of service (ontime and prepared) and that level of expertise.

Smart and helpful with information about a new hot water heater!! Thanks for your assistance! Good…read morevalue for the installation and product.

These guys are awesome! Dave and Scott are our go-to for all our plumbing needs. They are…read morereliable and always on time and they stay until the job is done. They do excellent work and make sure it is done right. We have had them come several times over the years for different problems. They fixed an odor problem in our pipes that no other company was able to solve. They have always listened and addressed the problem. I highly recommend them!

We called on 2/16/24 and they came out on 2/19/24. We had used them before to replace our main…read morewater shut off. They did great work and called them again. Steve and Carson came out. They got here around 10am and were here until about 7pm. They made sure the job was done correct. In our basement, in the laundry room, we had an underground pipe leaking water through the cement. They were able to replace the cast iron pipe and replace it with pvc. They also replaced our shower drain. They made sure the connections were all set. Great customer service. Very attentive with their work. Definitely recommend them.

POSSIBLY THE MOST HONEST AND SKILLED MASTER PLUMBER YOU WILL EVER FIND…read more After our 11 year old dishwasher sprang a leak and destroyed our kitchen flooring, I had to make an emergency purchase to replace it - right before Christmas. When the big box store sent out their non-English speaking crew to deliver and install our new dishwasher, they did me a huge favor. It was the end of the day (Saturday night at 8:00), and they found the excuse they were looking for to call it a day and leave without completing the installation. The next Monday, I began calling around and was quickly reminded of how badly the big plumbing companies like to gouge consumers like myself. To make matters worse, they are not all sending out licensed plumbers, but they will charge 3x-4x the price of any smaller independent company with licensed, Master Plumbers. Thankfully, I found Bella T's. Justin was able to squeeze me in the same day, without any upcharge for doing so. He came to the house on-time as scheduled, and immediately got to work removing the old unit and installing the new. In the process of doing so, he pointed out some serious issues that he saw with the PVC drains below our sink and made a good recommendation for fixing. There is no way on earth that the Home Depot crew would have caught this, and there is also no way they would have taken the time to properly install the new dishwasher with the same level of care and diligence that Justin showed. I will definitely be calling him back to do that work he recommended, because he explained it in clear English - and I now understand why I have gone through three garbage disposals in less than seven years. He also recommended that I get a leak detector for beneath the new dishwasher to prevent a similar mishap in the future - something I wasn't even aware existed. Here's the real deal, though - he knew I was in a bind, and could have tried to take advantage of me but didn't. In fact, when I asked him about payment by credit card vs cash and offered to pay a service charge for credit card payment since I was strapped for the latter, he refused to take it, pointing out that he finds it unethical for other companies to do so. In today's world, where greed seems to rule the day, it is so refreshing to find someone who keeps his word, takes tremendous pride in his work, and charges a fair but extremely competitive price for his services. I would never consider using anyone else after my experience with Justin.

My wife and I would 100% recommend Bella T's to anyone based on our experience! Our old tanked…read morewater heater finally died so we needed a conversion to tankless unit. Bella's was very easy to work with and all of their pricing is listed on the website. No annoying salesmanship or BS. I did some shopping around and I can confirm there's no better value than Bella T's. Justin did all the work himself in a single day (including removal of the old water heater and all the repiping and venting) and did a really great job! The new water heater looks awesome and he answered questions and explained it all before. I had him knock out a few other smaller projects as well and I was surprised he got to it all in one day! Finally, Justin is extremely knowledgeable/skilled and a great dude overall. Bella T's is the epitome of the local "mom and pop" company doing honest quality work for a fair price. I am definitely calling Bella T's for all future plumbing/water heater work!

Thank you Mark, for helping on short notice. This is such a busy time of year and the weather is…read moregetting colder, with that being said you were able to take care of my furnace issue quickly. All is good and our heat is on and I'm a happy customer. Sue

Extremely unprofessional business. Hidden fees for days. I would not recommend these guys to my…read moreworst enemy.

I am a customer with an AHS warranty on my house. AHS assigned Vertical Heating and Cooling to…read moreprovide the repair service I had requested. Vertical Heating and Cooling contacted me, via text message, saying they had received the assignment. I never heard from Vertical Heating and Cooling again. I texted Vertical Heating and Cooling and left several phone messages with no response. We could not use our dishwasher, dispoal or kitchen sink while waiting for Vertical Heating and Cooling to schedule our service. I don't know if Vertical Heating and Cooling could have completed the repairs I needed, but communication and timely customer service were not provided by Vertical Heating and Cooling. I would never recommend a company like Vertical Heating and Cooling that has no regard for customer service.

the tech travis was absoluetly amazing! he was prompt, knowledgeable, and efficent. he was able to…read moreget the tub to drain after another company came out and got nothing done. he is an asset to this company. i am also thankful that vertical heating and cooling llc was able to get us on the schedule immediately with my ahs warranty

Very knowledgeable and courteous. Coordination was excellent. Estimate was honored. Definitely will…read moreuse Justin again!

Pro: Same day service /Nice guy. Con: Cost way above…read morecompetitors/ Started at $1,100 down to $750 for just toilet purchase-replacement. After service rendered, got other 2 qoutes for same, $350 - $400. ;$( Wish them well.

Outrageous & unreasonable pricing. $400 to fix a running toilet. Never again. They completely take…read moreadvantage of customers.

They forged our signatures on the bill, added false charges such as an extra hour, extra…read moreperson/apprentice fees, and trip fee that were later added to the bill and forged!!!! I told her my Ring camera verifies the time they were here. My husband even called and recorded the supervisor saying there would be absolutely no trip charges! He called back a few minutes later and when she realized the bill he was trying to resolve with the forged fees, she hung up on him. My call with her was just as unprofessional and I had to notify her of her behavior! Shocking. I've called 7 times since during open hours and no response! My senior parents only used them because they were listed on our Immaculate Heart of Mary church bulletin advertisements! Beware, trust is earned not given! Shady, deceitful and do not recommend!