Great experience. After purchasing, we wanted to change the metal selection and they were able to accommodate that change. Cheryl was great, professional and welcoming. read more

Fantastic! Everyone is welcoming, knowledgeable, professional, and honest. Each time my husband and I have been in, we have been impressed by the staff and the service--the selection of pieces for every occasion, including "just because," is amazing. I highly recommend John Thomas Jewelers! read more

I am planning to propose to the love of my life in September, and I was shopping for the ring back in May. I went to a bunch of Jewlery stores, I started off with the major chains. I had a very specific design in mind and I was shopping around for price, quality and confidence in the business who was making it. Most of the major jewlery chains had a lot of mixed reviews, and quite a few horror stories which scared me. Most of those jewlery stores didn't even make the custom rings themselves, they outsourced the whole project out of state, so not only did they quote longer waiting times but they also didn't have that personal touch I was hoping for. I know we're in the year 2023 where every purchase feels like Amazon buys but I really prefer the mom pop shops that Can wow you on service over the "ring mills" as I'm referring to the massive chains, that treat you like a number. Then I found John Thomas Jewlers. The experience was totally different. The difference could be felt from the moment I walked through the door. First, I was greeted with an assortment of Fiji water snacks soda etc. Next, I was asked about the details of what I would like in an engagement ring, they took me step by step, showed me the diamonds, the clarity differences, the cuts, the differences between lab grown and natural (which there wasn't much of a difference by the way), and the various sizes and shape of the stones. I learned more about diamonds than I ever thought was possible. None of the other jewlery chains gave me a Diamond education in that way, and the diamonds they had were nice but they were NOTHING like the unbelievable Diamond I got from John thomas Jewlers. I didn't post the actual ring picture because it was very personal and custom and I don't want to have everyone start making the same ring design because they saw it on Yelp haha, I know that sounds selfish but I spent months drawing and planning it out and taking my sketch to John thomas and working with their designer and then we did a wax mold after, a lot of work went into it. But I wanna tell you guys this, if I you can imagine it in your head, John thomas can make it a reality. They definitely knocked it out of the park. In addition to the service being better, the quality of the Diamond being better, the price was better too. I got a better product for a slightly lower price. I'll tell you one thing for sure, I'll never shop anywhere else again! When I picked up the ring, John thomas himself was attending to me. I felt privileged to get such personal service where the owner not only was finalizing my purchase but knew about my ring through every step of the process we went through. I just love how hands on he was. This is the kind of personal service that gets lost in larger chains. I wish I could give this business a million stars! P.S they have like a kids play room with what looks like a rock wall, it's cute, so you could come here with your kids while you shop and keep them entertained. I don't have kids yet but I still thought it was a cute touch to the store read more

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Excellent in every way! Terrific service and value. Would not go anywhere else. Nice selection, very knowledgeable staff.

I have been a customer of John Thomas jewelers for years and I was in again today and reminded me of how excellent their customer services. I had purchased things from them before, but never used them for their watch repair service that they offer and they did an unbelievable job. John is "da man". I highly recommend them. read more

The staff (Vaughn in particular) at John Thomas Jewelers is phenomenal. We got our engagement and wedding rings there. They were able to customize what we needed. The prices are competitive, and the customer service is well worth the price we paid. They made us feel like family. Since then, we have gone back to buy some smaller pieces and gifts and will continue to patronize them because of the wonderful experience we had. read more

John Thomas Jewelers - Jewelry Near Me - Albuquerque, New Mexico

My husband and I bought our wedding bands here after visiting several jewelers in the area. We were thoroughly impressed by Cristine's professionalism and knowledge. We walked out with two beautiful bands that we can't wait to wear forever. read more

Highly, highly recommend John, Michael, and their team! This is NOT your average jeweler. In addition to a beautiful selection, they have a custom design center. We upgraded my ring for an anniversary and I am in love with my one of a kind result! They took my original solitaire and reset it with two more diamonds and a halo. The end result is stunning and I love that my original stone remains. They teach you how to recognize your stones and all about the care and upkeep of your piece. Don't go anywhere else in Albuquerque! read more

John Thomas Jewelers - Before and After - Jewelry Near Me - Albuquerque, New Mexico

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This is our familys Jeweler. We have been doing business with them for a long time. They are knowledgeable, friendly and no sales pressure at all. We trust them so much that when my son was ready to propose to his now wife, we sent him to John Thomas. read more

My now fiancé & I have just found our family jeweler! John Thomas Jewelers blew away ALL expectations we had when looking for my engagement ring- great customer service, honest, friendly, professional, extensive knowledge & of course amazing prices! John & his team definitely know what they are doing. He helped my fiancé design my ring- I am in love with it & get compliments on it daily- his attention to detail on the final product was impeccable. We now bring all our jewelry/ watches to be serviced & cleaned here. This is a hidden gem as it is located inside an office building on the 3rd floor & once you arrive you must be buzzed in. This has allowed us to feel very safe as it is not a walk up store-front in a traditional shopping center or mall. read more

John Thomas Jewelers - Freshly Cleaned & looking as sparkly as ever! #dreamring - Jewelry Near Me - Albuquerque, New Mexico

I bought my wedding vow renewal upgrade here over a decade ago and couldn't be happier with our choice. They've moved locations, and I've moved out of state, but they continue to service my diamond investment all these years later. I have recommended countless friends and family members to them and they have ALL been beyond satisfied. They even helped my niece's husband design a custom engagement ring for her. Even though I'm no longer local to Albuquerque, I always drop by when I'm in town visiting family to get my ring checked/serviced and say hello to the friendly staff. Don't hesitate to check them out, you won't be sorry! read more

After visiting 6 other top rated jewelers I chose John Thomas. I feel the people here are genuinely trying to help you and care what you leave with. They're not pushy at all and seem to just chat people up. They have a large selection of rings to choose from or gather ideas to custom build you one. I never expected the ring buying experience to go so smoothly. Best place in town. read more

John Thomas Jewelers - Jewelry Near Me - Albuquerque, New Mexico

It was the reviews that got me to go to this place and wow! I was so impressed. I went in wanting to update my wedding ring. Worked with Cristine for weeks trying to decided what I wanted. She was so patient with me and my indecisiveness. She was so accommodating to all my last min changes and questions. She was quick to reply to all my emails and ideas. Everyone in the store was so nice. My ring looks amazing, me and my husband are over the moon with the results. This place will be the only place I shop for jewelry from here on out. Highly recommended. read more

John Thomas Jewelers - Top:before bottom:after - Jewelry Near Me - Albuquerque, New Mexico

John and his team have practically become family at this point. This man has more knowledge than any jeweler I've met to date and has a very intuitive way of explaining it all because if you've ever been engagement ring shopping then you know it can be overwhelming. Not the case here they will take their time and make sure you get exactly what you're looking and at a fraction of the cost of other local jewelers. Now make no mistake this is one of those rare situations where you get exceptional prices and outstanding results the attention detail and customer service, you will pleasantly surprised. I would also like to take a few words to discuss something I read on the other post with regards to waiting to be seen. John's customer base is growing at an alarming rate due to referral and repeat business you will notice he is tucked away in an office building and does minimal advertising and yet they are always busy and expanding. Now there have been times where I had to walk in and take a seat for 5-10 min to be seen but with anything in high demand that's going to be the case I would almost be worried walking into a store with 4-5 sales reps and not a customer in sight. With that being said if you do happen to show up and they are with clients grab a chair and they will help asap. Also hand in hand with this statement once you are being seen you will have their undivided attention insuring the end product will be as close to perfection as possible. Another great fact they offer interest free financing options. I refer everyone I possibly can and that says a lot as I pride myself on having a large network being tho I have over 2k small to medium size business owners as clients so when I put my name on the line it means a lot. Alright well I could write forever about how happy I am but trust me when I say this is the best shop in town. read more

John and Janelle are fantastic! They made our buying experience comfortable and enjoyable. They are very knowledgeable and completely focused on their customers. Highly recommend them! read more

This is by far, hands down the very best jeweler in Albuquerque. They have one of the nicest selections around. All of my good jewelry comes from this store and I hope all of my future pieces come from here as well. If you are in the market for a diamond you should go here as they actually have quality stones. Their staff will be helpful and supportive in picking out the right diamond. Especially if you are buying an engagement ring. The best thing by far about this store is that every time I love something in the case I am floored when I look at the price. Not because it's super expensive but because it's affordable. You can actually buy tasteful jewelry here without breaking the bank! Love this place! read more

I've worked with John Meade a few times over the past 8 years. His customer service skills, attention to detail, and passion for his business will keep me a customer for life. I trust his perspective and advice implicitly and am always eager to work with him. This is, without question, to only place I buy fine jewelry. read more

What a great experience! My wife and I don't own a lot of jewelry and wanted to design our own wedding rings. John walked us through the process and was very attentive. We emailed several photos showing our preferences and he used these to create our rings that now have very special meaning. He checked in several times to ensure he was on the right track, within our budget and to discuss options. He patiently answered all of our questions. John uses quality materials and the craftsmanship is outstanding. We are very happy with the entire experience and will work with John the next time we wish to customize our jewelry. read more

John Thomas Jewelers - Jewelry Near Me - Albuquerque, New Mexico

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John was an absolute pleasure to work with-- talented and priced very reasonably. Look no further, you found your guy! I wouldn't recommend ANYONE else. We wanted to change an elaborate inherited piece into a simple engagement ring. He spent LOTS of time with us figuring out exactly what we wanted and advising us on what he thought would look nice. He's incredibly knowledgable. Not only did I walk away with a gorgeous ring 4 days later, but I know a ton about my specific diamond, which is really cool. Thank you John for the excellent service and beautiful work. We'll be back soon for wedding bands! read more

These guys treated me with the utmost respect courtesy and patience that I have ever known. The prices were great. I am a Geologist. I can recite the chemical composition of a diamond or a cubic zirconia, but I do not have the knowledge these guys have in jewelery mineralogy. Oh and I read the 1 star reviews. Are you f****** kidding me? They want to treat their customers individually. So be patient. read more

John and Michael are very professional and knowledgeable on all their jewelry! I will always return and always send as many people as I can to them! Hands down best quality and good prices. You won't be disappointed! read more

Stopped in on a Monday afternoon to have a piece of jewelry repaired. It was not an expensive or fancy piece, but one that had sentimental value. They we able to repair it right then in less than 15min. While I waited I if course browsed at some of their beautiful jewelry. And because it was a simple repair there was no charge. Very friendly. Great customer service. read more

My husband (then boyfriend) and I went in here not knowing what to expect after just looking at all the chain jewelry stores (Kay, Zales, etc.) and we were just blown away with their service. All the other jewelry stores told us they wouldn't be able to take my great grandmothers diamond and put it in a setting, and if they were we could only select specific settings but John Thomas looked at us like it was the easiest thing to do. My husband and I were able to design my ring off of a variety of different rings and it turned out stunning!! And better yet the price wasn't bad at all, even with a custom ring we were not charged much of an extra fee, if there was one. My great grandmothers diamond had some chips in it but John Thomas was able to work with it. They gave me such a beautiful ring that I get to wear the rest of my life. I would recommend this place to anyone! Even if you're from out of state because it is so worth it. The ring just looks so much different compared to all the other chains halos. read more

John Thomas Jewelers - John took my great grandmothers diamond and was able to make it my center diamond! Here it is in the original box - Jewelry Near Me - Albuquerque, New Mexico

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Love my rings that I've bought from them. They had the most affordable prices with a great lifetime warranty. I've already had to bring my rings in because I lost a diamond and no questions, and was replaced at no charge. read more

Horrible! The owner/manager is rude, condesending, and apparently doesn't care about repeat business. When I had my husband's ring made, his custom design came back wrong. When we confronted him about it, he turned the blame on us. Also, when we had my husband's ring made, they took my ring to fix, as there was an imperfection. They lost a stone from my ring that wasn't loose/missing to begin with, and THAT somehow became my fault as well! I also did not get my ring back until THE DAY BEFORE our wedding day! (Almost one month later than when they told us it would be ready!) I have nothing but praise for all of our vendors, except John Thomas Jewelers! I've never had a worse experience with any vendor in my lifetime. I will never recommend them to anyone. (P.S.: Take a course in customer service!) read more

If your shopping for jewelery, make sure you stop here. Friendly staff, great selection, great prices. The owner even works the floor and helps customers. I highly recommend this place! Me and my wife left real happy! read more

This is a must go to for all your Jewelry needs. My Fiancé came here looking for an engagement ring, and boy did he learn a lot. With help from Micheal, he picked out the most amazing ring and I couldn't have been more happy and excited. He is so knowledgeable and personable. He was very straight forward with everything and made the scary process a lot less intimidating. I get to visit Michael and John ever month now for a little ring cleaning :) I would highly recommend John Thomas Jewelers to anyone! read more

Hidden Gem! I did a Google search for jewelry stores in the area and came across this one and I'm so glad I did. Michael helped me and can't say enough about his wonder customer service. He was very knowledgeable, friendly and super personable. They have a great selection of rings. I look forward to returning to upgrade my own jewelry soon! read more

I originally met the owner of John Thomas 7 years ago when I went looking for an engagement ring for my wife. I didn't have a lot of money but still wanted to get something, which would WOW her. John took the time to show me options within my price range, and that I could afford at that time, and explained how I could upgrade the ring over time to make it just exactly what my wife and I wanted the ring to be. My wife was Wowed when she got the ring, however, I did go back later when I had more money and saw John again. This time he was helping another customer, just as he had done with me originally; so I patiently waited, knowing I would get that same personalized service once it was my turn. John helped me find the perfect diamond for my wife's ring, and gave me exactly what I had paid for the previous diamond, so I only paid the difference between the two stones. I have since made John my source for all my jewelry needs. My latest acquisition is a blue diamond ring John is having custom made for my wife. This is the second custom piece John has created for my wife, each being spectacular, and very reasonably priced. If you are looking for personalized service, great selection, and the ability to have custom pieces created, and you want all this at a reasonable price; John Thomas Jewelers is what you are looking for, and I highly recommend them. Just be aware that if everyone is already helping customers, you will have to wait your turn; because they will not compromise the personalized service they are providing to those customers just because your inpatient. But if you are patient you'll find they were more then worth the wait. read more

The customer service is superb. Very friendly, knowledgeable and have great recommendations. I feel like family here and wouldn't go anywhere else for my jewelry needs. read more

I understand that customer service is important and I value the attention you give to the customer ahead of you, however, you can take a moment to acknowledge that you have entered the store. We were there for a while without even a look our way to say "I'll be right with you". My husband spent a lot of time there and every other time we went there in the other location they were always very nice. Suggestion: maybe you should have a sign up saying "we will not pay any attention to you until we are done with customer were helping at the moment". read more

Excellent service!! Highly recommend. Informative, good pricing, and expedient delivery.

Wow! I just received the ring in the mail! It looks amazing! John worked with us on sizing, choosing and building a very special piece of jewelry. I think they have the best selection of rings in town, and I feel like I paid a great price for the quality of the ring and service I received. I would gladly recommend John Thomas Jewelers for any special occasion. read more

My husband and I had been searching for a jeweler for several weeks before we came across John Thomas Jewelers. When I walked in I was greeted so kindly by Michael who spent so much time educating me and showing me many designs and styles. I felt like I was an expert gemologist after walking out of there. There was no pressure to purchase at that moment and I felt so comfortable knowing Michael was so passionate about his work. My husband and I came back because I felt so comfortable with the way I was treated. We designed a ring based off of 2 rings that I loved in the store, we picked a diamond and had it sent to the store. It came in and the diamond was stunning so we moved forward with the design. Every step of the way was delightful. The entire process took about 5 weeks, but it was well worth the wait. I received my ring on Friday & it was all that I could have dreamed of. I wish every jeweler was this passionate and dedicated to their work. Thank you gentleman for making my experience so special. I LOVE MY RING & I now have a forever jeweler! ;) read more

John Thomas Jewelers - #johnthomasjewelers #thankyouformydreamring - Jewelry Near Me - Albuquerque, New Mexico