1. John Van Olden

    1. John Van Olden

    0

    Dover, DE

    John Van Olden

    4.7 (14 reviews)

    Services - John Van Olden

    Private dog training

    John Van Olden Photos

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    Ask the Community - John Van Olden

    Review Highlights - John Van Olden

    The majority of dog training is really training the owners, so be prepared to put in your time but the end result is worth it.

    Mentioned in 3 reviews

    Read more highlights

    PetSmart

    PetSmart

    (28 reviews)

    I had an appointment for my dog and he genetically has bad teeth. I asked that he doesn't get teeth…read morebrushed because his mouth is sensitive and he has to get another surgery. So they waited until I showed up to look at his bad teeth and tell me they couldnt bathe him. I asked if they could at least cut his nails because they were long and they refused. Meanwhile, they've cut his nails and bathed him numerous times before while hes always had this dental issue.

    Terrible experience and complete lack of professional management.I have been a loyal client of this…read moreDover location for two years, but it has gone completely downhill. It appears to be under new management, and I did not recognize any of the groomers.I booked a full haircut for my dog, which was explicitly confirmed when I checked him in at 8:00 AM. An hour and a half later (9:30 AM), I received a call claiming they could only do a bath and a trim. When I spoke to the manager, they insisted no one was available for a full cut and falsely claimed I had only booked a trim--which they could not even prove or confirm in their system.I picked my dog up 30 minutes later, and he looked exactly the same as when I dropped him off. He received a bath, but he was absolutely NOT trimmed or cut. Charging me $63 for a completely unfulfilled service is unacceptable. The manager completely failed to remedy the situation or take accountability for their scheduling error. This location is now highly unorganized and unprofessional. I will definitely NOT recommend them.

    John Van Olden - pet_training - Updated July 2026

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