I have been using this boarding service for years now and highly recommend. I have 2 large dogs…read moreand not very user friendly however we have not had any complaints from the staff. Their grooming service is also highly recommended.

I have finally found a groomer/ kennel that can handle my German Shepherd (Mak). He is super "fear…read moreaggressive" and doesn't like many people. Best boarding is AMAZING. Not only did they take good care of my dog while I was on vacation, she worked with him the whole time to get him comfortable enough to bathe him. She was even able to cut his nails! This guy normally has to be put to sleep to have his nails trimmed! Lol Most places would have just kept him in his run and fed and watered him. Not here. I picked my baby up from Best Boarding in better shape than he arrived. I am soooo thankful to have a place I can trust to keep Mak while I'm away, AND to groom him and keep him handsome :)

I boarded my dog with them, leaving prescription medication with them for my dog with explicit…read moreinstructions on timing. Well, I came in and the staff told me directly to my face they gave it to him HOURS late. They didn't care, they didn't apologize. My dog suffered because of that. Also, a couple customers overheard a staff calling the dog the R word, and staff confirmed management did not care. The Wilm location shut down, the corporate company is clearly trash.

I originally wasn't going to write a review, but they kept harassing me for a review. So, here it…read moregoes. HORRIBLE! HORRIBLE! HORRIBLE! I will never take my furrbaby here again. Upon walking in, the Spanish girl at the front desk was NOT friendly AT ALL!! She asked me 3 times inside of 30 seconds what my dog's name was that was being groomed. I don't know if she was tired or what, but it was the afternoon. So, who knows why she couldn't process what I was saying?! All I am going to say is that she was "not there." My every instinct was to take my baby and leave, but I went against my better judgement and let them groom her. When I got my furrbaby back, her hair looked atrocious. Now, I will say my child doesn't like her feet done, but her whole body was so choppy and uneven. I couldn't believe it!! Her ears were still scraggly and uneven! Her belly still had long hair on it that was supposed to be trimmed down with the rest of her body!! It looked like I did her haircut myself!! Professional groomer where?? Also, when they gave her back, they just gave shoved her across the counter and that was that! No receipt! No bandana or anything. Ugh! AVOID THIS PLACE AT ALL COSTS! NEVER AGAIN!

I love this place for my 2 toy poodles! Great job, and she offers a military discount! As long as I…read moream stationed in Dover, I will be taking my pups here for grooming!

Affordable boarding if you need to leave your dogs while you are on the beach of Delaware/Ocean…read moreCity, MD. It's fine to leave your dogs here and get them bath.

I recently took my 2 Pomeranians in for a full groom. Upon them going back for the first one, I…read moreheard my second, who was still in the back, yelp in pain. Upon him coming out 3 minutes later, I could tell from his very choppy cut that he was rushed and likely no patience in combing out his fluffy hair, causing him to be hurt during the process. And to say, when he's brought out, that the cut isn't what you had hoped because he was biting at you...well, we both know he was doing so because you were hurting him! If Poms or small dogs aren't in your wheelhouse, say so. Don't put a 6 and 9 lb dog through unnecessary pain! And exercise patience or find another career!

I recently rescued a Big boy who was neglected and malnourished. I wanted him to be comfortable…read morewith the grooming process and hit Lotto with Diamonds. They made him comfortable from the moment he came in and pampered him with kindness and skill. It changed his personality and his comfort. I cannot thank them enough and i highly recommend.

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

I absolutely love Duck Creek. They are never too busy to take my old man in. They always treat us…read moregood from food, to constant shots for to his allergy problem, vetsulin for his diabetes, needles just everything. They saved my little man's life literally. They are so amazing! Dr. Crooke is amazing and their techs are the best. Maria a tech there is a doll. So encouraging!! Thank you guys always much love, Ali and Monkey

Ellyn is an artist not just a groomer. She takes such pride in herself, her salon, and the clients…read morethat she grooms. Our pup has been always looked his very best after she is done. She truly cares about her fur babies and the care that they need. I have been with her many years.

My babies never looked better!! They were treated well and weren't over stressed. I'm am definitely…read moregoing back.

Loved Dakota's haircut!! They sent me a picture of her when she was done!! Loved it!!…read more She looked so happy when I picked her up too!! Which means so much to me!!

They did an amazing job for my mini poodle. They're loving and very skilled. Highly recommend!read more

Like many pet owners, I desire a top-notch medical practice for my "furry family", one that mirrors…read morethe same quality of expertise and care that I desire and expect for my own human medical needs. I am thrilled to say that I've found that quality of care for my "furry family" at Brenford Animal Hospital, P.A. at their 4118 North DuPont Hwy in Dover location. I am a recent permanent resident of Dover and had adopted my furry felines just before the pandemic shut everything down. As both had all their vaccines etc., were in good overall health, and remained completely "indoor" pets, I had no need to seek any medical attention for either of them until now. I never had felines before and although I did have a wonderful four-legged furry friend for many years before them, she was of the canine breed. Needless to say, felines are totally different. When my "Oreo" exhibited the need for medical attention I looked for reviews for Veterinarians in the area. I write this review because generally people write complaints about experiences, but sadly when they are happy neglect to write compliments and give thanks to those companies and peoples that deserve gratitude to be spelled out. I want people to know about Brenford Animal Hospital, P.A. at 4118 Noth DuPont Hwy in Dover, DE. From my initial call just before the practice closed for the day, through the past few days of communication, everyone I've interacted with at this practice has been wonderful! I don't say that lightly either. By the time I assessed that Oreo needed medical attention and located a veterinarian practice it was near the closing of their work day. Megan was my first point of contact she listened to the concerns I had for Oreo, spoke with the doctor and discusses some options. I ultimately, called back just a few minutes before they closed, spoke with Megan again and booked Oreo for a morning appointment. Megan didn't rush me off the phone, she afforded me time beyond closing to begin the paperwork needed for the morning appointment - she could have had me go "online" to do it myself but graciously extended to me the courtesy of doing it for me and didn't make me feel for a moment that I was imposing on her. My husband and I took Oreo in for the morning appointment, and we both were impressed at the cleanliness of the office and of the examination room. Jacquelynn assisted Dr. Kern's and was the first to interact with Oreo. She was wonderful with him. He has never let a human handle him for the length of time that she needed to and it was as if he'd always known her. I was so impressed! Dr. Kern also had that same effect on Oreo. Oreo had a thorough exam and we were given guidance of what we needed to do to help him get well. I spoke with Dr. Kern's the following day via phone for follow-up and also went into the office to get some recommendations on "treats" for Oreo and Steven at the reception desk listened to my concerns and helped me. I truly felt every person I've identified in this review cared for Oreo's wellness and was compassionate to my concerns for caring for him. They are truly a "team" and clearly share the same attributes that create a practice environment that is exceptional! I thank them and am so thrilled that they are in my community! I know that my furry family will always have the best of care for their medical needs at this practice and which them all professional and personal success!

I brought my two cats in for what should have been a routine annual wellness visit, and it turned…read moreinto one of the most unprofessional veterinary experiences I've ever had. During the appointment, the veterinarian, a short older caucasian woman, repeatedly yelled at the veterinary technicians in front of us. The entire room became visibly tense, and MY GIRLS - MY FIVE YEAR OLD SPAYED CATS WHO ARE MY ONLY CHILDREN - who had already been stressed by being in an unfamiliar environment... became even more agitated. No animal should be examined in an environment where staff are being screamed at. The veterinarian whom I believe her name was Dr. Gallagher, then raised her voice toward me and instructed me to stay away from my own cat because she claimed she knew my cat would scratch me. This was particularly inappropriate considering she had never met me or my cat before that day. My cat's behavior was far more likely a response to the chaotic, high-stress atmosphere that had been created in the exam room. I remained respectful and civil throughout the visit because I did not want to escalate the situation or create additional stress for my pets. However, I left feeling shocked by how both the staff and I were treated. The veterinary technicians deserved far better than to be spoken to that way, and so did the clients. This experience fell well below the level of professionalism I expect from a veterinary practice. Unfortunately, instead of feeling confident in my pets' care, I left feeling uncomfortable, embarrassed, and disappointed. I sincerely hope the practice addresses this behavior because neither employees nor clients should have to experience it.