My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

I can't say enough good things about Arlette and her team at Arletta Insurance! From the very…read morebeginning, she was incredibly helpful, knowledgeable, and patient. She went above and beyond to find me the best price and coverage, and when I ran into some challenges with my insurance, Arlette personally stepped in, guided me through the process, and made everything so much easier. She's not only professional and efficient, but also truly supportive and caring--which is rare to find in this industry. I felt like I was in the best hands the whole way through. If you're looking for someone who will genuinely look out for you, save you money, and treat you like family, I highly recommend Arlette at Arletta Insurance in Tarzana!

We have been going to Isaac from Arletta for years for all of our insurance needs. He has taken…read moregreat care of us for our auto insurance and other policies as well. Amazing for both personal and business insurance. Isaac and Eduardo are guys you can definitely count on! They are knowledgable and experienced in this industry. Working with them you can expect a smooth process begining to end. Will continue to go to them for renewals and any other insurnace I need.

The agent told me that Mercury no longer sells auto insurance in California. An absolute LIE…read more Called other agents and got a few quotes. This is pathetic. What kind of agent lies like this? It was the Latina lady with the first office to the right as you enter.

They really knows what they are doing Helped me when I had…read moreclaim Very helpful I am very happy with their service

We are so grateful we found Annie and to have her as a resource for our future health insurance…read moreadventures. Navigating the labyrinth of insurance options as a family seeking coverage outside of a traditional employer path is a reliable headache, and we had never before felt like we were making a fully informed decision about what path and plan would actually be best for us -- because it's virtually impossible to do that with the way insurance info is essentially presented in a different language. Annie is the translator we've always wished we had. We will be relying on her knowledge and thoughtful guidance for every future insurance decision, and if you're in a similar scenario and finding yourself overwhelmed by the mess of insurance info in front of you, I'd strongly suggest reaching out to her to do the same, too.

Annie is phenomenal! She is knowledgeable and above all, an excellent communicator. I have been…read moreusing her brokerage services for my law firm group health insurance for two years now and I could not be happier. I highly recommend her. She is always so patient, quick to reply, and very organized. She's exactly what stellar customer service should be. 10/10 Annie!

Adam was incredible! We will stick with him for the long haul…read more We had worked with Farmers for the past 4 years and been pretty underwhelmed by their service and prices. I reached out to Adam via email after googling local insurance brokers. My goal was to see if we could increase coverage and manage to save any money in the process. Adam responded almost immediately within a matter of hours from when I sent him a message. This was on a Friday. We corresponded via email fairly quickly so he had what he needed to run numbers for us. He told me he would follow up Monday (the next business day), and he did. Adam was able to save us a significant amount of money AND increase our coverage in a lot of different ways. We had a simple call after I had decided to work with him, and he walked me through everything in detail and answered all of my questions. The idea of changing insurance had felt really daunting and so I had put it off - for quite some time. Adam truly made it as painless as possible, and now I can relax knowing we are covered.

I was introduced to the Glazer Team (Adam, Lisa, and Shelly) because I wanted to find an…read morealternative to the insurer I had used for the past 19 years, which doubled their prices on my insurance despite our "clean" record. There was an urgency to find a new auto policy, especially because it was about to expire. The Glazer Team took the urgency seriously as they looked for new policies and made sure we would not be overcharged because of the very low mileage of one vehicle I highly recommend the Adam Glazer Team because they really take care of their clients.

I was referred to Joe by my boyfriend, who has been working with Joe for many years now, and has…read moreonly great things to say about him. Joe is professional, attentive, caring and proactive. I started working with him after I got laid off in the beginning of the year. After just one phone call, I was provided with different routes I could take by Joe. When I chose one, he was there every step of the way to make things simpler. I'm beyond thankful for that because looking for health care and knowing what you are eligible for can be confusing. Joe broke everything down and was always there to answer any questions I had. On top of that, he is patience and relatable. I'm thankful for Joe's help and could not recommend him enough!

Oh health insurance !!! We all need it but they sure as heck don't make it easy to understand…read more I had the same insurance for years just cause I had no idea how to navigate health insurance. I mentioned it to a friend that I wanted some insurance of a different nature and she said to reach out to Joe and he would be able to help me sort out all of it. And to his credit, he did all the hard work and just sent to me decisions to make. He made it so easy, I would recommend him again and again.

Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

Jasmin was very helpful. I gave her the situation and she asked questions I normally wouldn't…read moreconsider. She looked into other ways to try and lower my payments and deductible. It took 2 days because my situation was a bit complicated (at least to me it was). Many insurance companies were giving me some sort of 14 day delay due to some BS California policy but Jasmin found companies that would get me setup immediately. I am very grateful.

Recently, I went back here to get an estimate for residential insurance. The current homeowner's…read morepolicy company which I have been with (auto and then home also - supposed bundling discount) for over 35 years jacked my rate up significantly (almost double), although I nor my family have ever made a claim (and the policy provisions have not changed in years). This is a shame because my parents had been with the company for over 40 years and they had made a significant amount of money off us and are exclusive to military members or veterans (USAA). Natalie reviewed my current policy and was able to get me a higher coverage limit at a lower price with a major insurer without bundling. It was such a pleasant, trouble-free experience because the ladies took care of everything and followed-up to ensure all was good.

The owner is nice but people who work there have attitude. Especially…read more There is a lady has been working for long time very rude her name is Laura.hopefully, she leaves this place and work in another state. The business will turn down with Laura.

When you life is made easy with your State Farm agent!! Janet would be your contact here, she is…read moreamazing and really can do anything and everything. My experience with Janet has been painless and easy that I feel as if I have been spoiled with her. But I found out that she goes out of her way to do as much as she can. Insurance prices are good and reasonable. Good coverage is what is most important when it comes to your car or home. Just bought a new car and she was able to change all my policy information and send me out a new temporary card. I have 3 policy with State Farm. Anytime I have an issue, my problem was resolved the same day.