I've been going to Dr. Hinshaw for 8 months, and despite my thinking it couldn't get better after…read moreevery visit, it somehow does. He is so patient, gentle, kind, knowledgeable, and speaks in a way that is accessible to anyone. I feel exceptionally lucky to have him as my PCP (type of care he provides me is being my primary care physician). Whoever the CEO is: pay him more because I truly hope he never leaves. He is the consummate healer.

Dr. Hinshaw is a superb physician. My wife and I recently were in need of a new GP when our…read morelong-time primary-care doctor suspended her practice. After searching for a replacement a good bit, we finally found Dr. Hinshaw and could not be more pleased with him and the care he has rendered us. He is extraordinarily thorough, curious, and probing without being the least bit intrusive. We are most happy with the care we have received from him and have no hesitation in giving Dr. Hinshaw our most enthusiastic recommendation.

I've had the pleasure of being a patient of Dr Cubba for over 20 years he is absolutely the best…read moredoctor I've ever had, his office staff is always happy and welcoming what a great office to visit thank you Dr Cubba for all you do.

Dr. Cubba was my doctor in the 1990's and I will always remember his excellent care. Thank you for…read morebeing there!

Dr. Ben Maeck has been my primary care physician for over 15 years - and, in my opinion, he is a…read morereally great doctor. Not only is he a super diagnostician - he is also a truly caring person who makes sure to "get it right" and be there when you need him to see you. I, myself, have had several health care challenges, and he has helped me with all of them - referring me out to specialists, when needed - but also handling matters expertly himself, when needed. There is no way I can recommend him more highly - he is a terrific physician and a wonderful person, to boot. If you are looking for a PCP - look no further. He is a San Francisco treasure - "old school" in every good way - but he's also very, very smart and he will take excellent care of you. Call his able assistant Nick and make an appointment. (You can thank me later.)

I recently, as a new patient, had my 1st appointment with Dr. Maech. I went over my medical history…read moreand my early upbringing. Dr. Maech spoke of his East Coast upbringing and how he, like his father, decide to become a physician. He also spoke of his medical schooling and training. What impressed me the most, among other things, was his concern and personal involvement with those without medical coverage and/or access to prescription meds and/or a warm bed for the night Dr. Benjamin H. Maech lll is a Tier 1 caring physician and I feel blessed to refer to him as my Doctor.

I have been a patient of Dr. Higgins since 2012 and have always trusted his care, which makes this…read moreexperience especially disappointing. 5-stars for Dr. Higgins, 1 star for his staff. I tried to reach him through the patient portal but was not able to and I have not been getting return calls back from his office. Since I travel internationally for work regularly, I was instructed by his nurse practitioner to notify the office when I would be in town to pick up my medication so it could be sent to the pharmacy in advance. I followed those instructions exactly. I also requested from her office multiple times to speak with her regarding my dosage and was never called back. When issues arose at the pharmacy over the course of 2-days, I repeatedly asked the office to speak with the pharmacist and was told they were "too busy" as I was having a panic attack at the pharmacy. I ultimately had to leave the country without my medication as I was going to miss my flight after spending significant money on travel and accommodation just to pick up my medication. The lack of communication and follow-through from the office staff was distressing and left me feeling unsupported as a long-term patient. I hope this feedback helps improve how serious situations like this are handled in the future.

I have been a patient of Dr. Higgins for well over 20 years. He is the best. He is easy to talk to,…read morelisten attentively, and truly cares. His diagnoses are great. His bedside manner couldn't be better. I couldn't ask for a better physician.

THE BEST! Dr. Kutzcher is everything you would want in a primary doc- timely, concerned, kind and…read morethoughtful. I feel privileged to have her be my primary

I echo the sentiments of the person complaining about the office staff…read more Dr. Kutzscher please FIRE your gate keeper. The person I spoke to was rude and aloof and she basically could not be bothered with my questions or concerns. You may be a competent physician but your administrative help is from Middle Earth!

The first time I met him I started to tell him something about my past.He quickly said: "I don't…read morecare about your past" and told me to get some lab tests. When the lab tests came back he had highlighted some of the items. I asked what they meant and he gave me a cursory answer,. I (I called and got an appointment to talk to him in person about the tests (since the receptionist said I can't talk to him without scheduling an appoinment.) Some of the issues were about my kidneys and I became alarmed. He said "people your age often have this". I asked what I could do about it and he answered "nothing". Then I was denied insurance. The reason they gave said: Chronic Kidney Disease". I was shocked as the Doctor had never mentioned this or the seriousness of my condition. He is the worst, uncaring physician I have ever known and a danger to me. I am looking for another doctor for the rest of this year.

Dr. Gendelman is one of a kind, and I'm particularly grateful to him because he saved my life. I…read morehad a really bad strep infection, and when I finally got to his office for my appointment, he saw that my face had swollen up like a basketball. He loaded me up into his own personal car and drove me to the hospital, and made sure I was seen right away. I was immediately hospitalized and in the ICU for a week on IV antibiotics. They were worried the swelling was going to close my throat, but I finally made it. This was in 2008, and I've been a patient ever since.

I am surprised that some people think he's nice and attentive! I have had him for a number of…read moreyears. For the most part he is just "matter of fact". At times he had even been curt especially if I ask questions like " can you explain what causes this", or " What are the side affects of this drug". He even got pissed at me when I started looking at the internet to answer these questions. I don't feel like he really cares. Also, I have have various medical problems now that I'm older and have found that he not only doesn't check on these, I am left feeling unheard and dismissed. I have had many nurses who were much better in all of these regards. I can say more, but let's just say... I will be changing to Kaiser in the new year. This is the fist time that I've ever posted a poor review.

UPDATE 10/12/2022: I have filled out the patient complaint form for Sutter Health as advised…read morebelow. I was not the one to answer when this doctor called. My husband was & firstly this doctor was rude to my husband as he said nothing but give his name I suppose since my husband passed the phone to me and told me the doctor's name who called for me. I take the cell phone and expected at least a 'Hi/Hello so and so and I'm calling to find out what's going on with you...' , What I got was SILENCE. Did not initiate the conversation and asked for my symptoms as other doctors would do. Instead he said nothing so I had to ask if he wanted to know my symptoms since I had NO IDEA what he expected firstly to hear from me. After I told him he just said to stop taking the medicine and to call my PCP the next morning. Hung up. Gosh. I could have just thought of that myself, gee. A compassionless, unhelpful, unprofessional, rude person who should never be a doctor or be employed in any field that has to deal with people. Or maybe he is partial only to CERTAIN people of certain races, etc.

He was by far my husband favorite doctor. He was totally attentive and professional, this doctor…read morewas very knowledgeable. My husband and I thought the most of this doctor. He cares when most doctors have an under handed way of letting you know that this is a job and you are merely a case. Dr. Johnathan Lee is ahead of his profession by far. You will be absolutely amazed at the care you receive from Dr. J. Lee. He is an EPIC DOCTOR.

Dr Lee is a great primary physician…read more He communicates clearly, hasn't recommended more treatment than is necessary, and focuses on your overall health instead of just addressing problems individually. Strongly recommended.