The dental receptionist could not answer my questions or concerns. The owner & lead dentist would…read morenot even call me back to discuss my case.

This has been a journey for me, I had a root canal that went bad, I had to have two teeth pulled,…read moreand lost bone due to an infection. Dr. Pottorff came to the rescue. He built the bone back up it took 6 moths to heal, and now I was finally able to get my implant, the implant post is in and had no problems, no pain really. Dr.Pottorf and staff are great. I'm so glad I was referred to him. He gets a double AA+ from me and a huge recommendation.

1-star - Absolutely terrible experience at Signature Dental Group in Algonquin. I went in today for…read morea routine cleaning, but after wasting 20 minutes of my morning, they flat-out refused to provide any service because I declined dental x-rays. I made it clear I didn't want or feel the need for x-rays, and as a patient, it's my right to refuse them--plain and simple. Informed consent and patient autonomy are basic rights in healthcare, yet this office treated me like I had no say. They wouldn't even perform the cleaning without forcing x-rays on me first. No real explanation beyond "policy," no discussion of alternatives, and zero respect for my decision. This feels like nothing more than a blatant cash grab--pushing unnecessary radiation exposure and extra billing instead of focusing on actual patient care. The staff couldn't (or wouldn't) explain anything properly; they just see patients as dollar signs. Poor communication, zero empathy, and a complete disregard for patient rights. Signature Dental Group (and their "gentle" approach--ironic) is a joke. I will never return, and I strongly advise anyone reading this to go elsewhere. Find a dentist who actually listens to patients and respects their choices instead of strong-arming them into procedures. Save your time and money--avoid this place at all costs.

I was just there the other day and the dentist and the back staff are AMAZING!!!! The girl with…read moredark hair at the front (the one who answers the phone and handles the insurance) is completely NASTY!! God forbid you ask ANY QUESTIONS, you will not get an answer. You will be told to call insurance or HR. Clearly I don't have medical jargon memorized so when I ask a simple question, I'd like an answer with the nasty attitude removed!! I will go back because everyone else is great but will report you to the manager next time!!

Have been a patient at Midwest Dental since before it became Midwest Dental. Had to go elsewhere in…read more2024 when my insurance changed. I was not a happy camper. Couldn't wait for 2025 when I could switch back, Warm, friendly staff members and personable, plus professional dental providers always ready to listen and help. Very clean facilities, another plus.

Dr. Singla and staff are professional, caring and thorough. Dr. Singla almost provides pain free…read moredental care, and does a w wonderful job. Quick and efficient.

Receptionist and office manager are fine. Beyond that? Perfunctory exam and treatment. Charges…read moreare high compared to the market place, but they have 8 or 10 fully equipped exam rooms and one dentist, so somebody has to pay for that overhead and Randall Road rent! I won't be returning. Their estimate for work was $19,000. Other dentists have quoted $3-$5,000.

DO NOT go to this place. My 84 year old mother was scammed over $2400.00 with dentures SHE can not…read moreuse. They wouldn't take a credit card either. They told her her insurance (which btw she has dental insurance) they couldn't bill. They ONLY wanted cash. Bug red flag. My poor mother has not been able to eat solid foods since July of this year. On top of that the Dr Igor removed 5 teeth at one time ( on an elderly woman) which is un heard of. I would never ever go here. Please beware! . Shame on them.

The dentist only thought of trying to make money on a crown. I had an infection in my tooth. Told…read moreher twice. She said come back in month. It got worse! Had to go on antibiotic.. I gave her my info on allergic medicine. She gave me that same type of medicine. This delayed me more since I had an operation scheduled and needed to be healthy. Guess what, I had to postpone that surgery. Had to go back to my regular doctor and pay for another physical so I could get cleared for my operation. She did not listen to me at all after explaining everything to her. She messed me up. Now wants to destroy my credit! Will never use her again! Stay away.

Staff is friendly and efficient. My appointment started on time. I went in for my 6 month cleaning…read more Great job. No pain. Gentle and kind. Helpful suggestions about a couple of flossing improvements. Dr. Rao reviewed my X-rays and teeth. Great job. I have been going here for several years.

Needed a new crown! Dr Malek is an outstanding dentist and also the dental assistant, Meghan!! I…read moresaw Norine, dental hygienist last week, she too does excellent work. The front desk people couldn't be nicer!! This is a great practice!!!!

I had a lot of negative dental experiences growing up and making cleaning appointments has always…read moregiven me anxiety. Dartmoor Dental is the first place where I actually feel comfortable going. Specifically Becky the dental hygenist was amazing today. After my last experience of being lectured for the majority of the appointment by the hygenist, I left upset and was hesitant to follow through on going to make my next cleaning appointment. Becky was knowledgeable, caring, realistic and made this experience so easy. I will for sure be making all my future appointments with her! Thank you for changing my attitude about going in for dental care.

Over the years there have been ongoing administrative issues, especially with billing and chart mix…read moreups between my account and my mother's because of our similar names. These mistakes happened more than once and created a lot of unnecessary stress. Most recently, I received a charge for an appointment I missed due to being in a car accident. I called the office immediately at the time of the accident, so getting a bill was frustrating especially when insurance covers at 100%. Sorting it out required a three way call with my insurance and the communication from the office during that call felt defensive rather than helpful. Even more concerning, my mother had a situation where she repeatedly reported severe pain and swelling but was reassured everything was "fine and good to go for a shiny new implant." Her condition ended up being far more serious than expected and required her to be in the hospital for several days due to a sever jaw infection. That experience really shook our confidence in the evaluations, treatment, and communication we received. I'm sharing this not to attack anyone, but because these patterns with billing, chart accuracy, and communication have become hard to ignore. I truly hope the office takes feedback like this seriously. Patients need to feel that their concerns are heard, their charts are handled carefully, and that any serious life threatening symptoms are treated with clear attention and care immediately not down the road.

Molly is an amazing hygienist! She is gentle and caring. My whole family uses her. She is also…read morewonderful working individuals with special needs.

Worst dental experience of my life!…read more Dr. Monica Scigala completely botched my treatment here. Because of her incompetence, I had to go through a full retreatment with another dentist -- 6 long visits, each involving high doses of anesthesia -- just to fix the mess she left behind. I even had to take 6 days off work and pay $3,750 out of pocket. To make it worse, the clinic has now removed her name from their website, pretending like she never existed. Zero accountability, zero apology, zero concern for the patient. I've attached before and after photos and proof of the amount I paid for retreatment. The difference speaks for itself. If you care about your health, time, and money, do not trust this clinic. They'll cost you more than you can imagine.

I had a consultation from the new dentist and had to have a procedure done however, they had to…read moreorder a tool and would get in touch with me in a couple of weeks. Month went by.. nothing...then I talked to the receptionist and she said they would make it a Priority and get back to me in two days...no word. Very disappointed in this practice ever since Dr. Patel left! This is a NO STAR review!

Been going here for many years. The hygienist Brenna is amazing and my teeth always feel amazing…read moreafterwards. She provides me with excellent dental care instructions. Cleanings are done in a timely Manner and everything is explained. I really like the dentist. He is extremely friendly and recently did my crown.

I will never step foot in that office again. Dr. Goyal replaced 2 fillings. I felt it wasn't…read morenecessary since the teeth never bothered me. Now...I have all this sensitivity and it will not go away. Months later he tells me I need a root canal . Can you believe that? If he would have told me that in the beginning I would never had him touch my teeth. So disappointed in him . On to find a new dentist that I can trust.

Beware of Surprise Fees!…read more The Doctor was fine and, knock on wood, so far so good with the dental work. My big issue is the billing. They were familiar with my insurance coverage and they told me my procedure was going to cost me roughly $500 out of pocket which I paid up front. Then out of nowhere I get a bill from them for an additional $600 over a month after the procedure. I am not cool with this. 4 1/2 Stars for the Dentist .. 1 Star for their Billing Department

Do not go here literally the worst dental experience ever. Went in for an infected wisdom tooth the…read moreother day. Paid $230 for an X-ray & for the doc to suggest I get them all out (get the most money out of me). I'm a young adult and I went here just to get my infection looked at & taken care of. I just moved from a pediatric dentist to an adult dentist & my wisdom teeth have been in for years and I was always told they came in straight and I won't need to worry about them. The doctor didn't even look in my mouth though. That's what set me off. He Just looked at the xray and was like "we can get those all out yeah let's schedule that." He then prescribed me antibiotics and about a week and a half later I'm still in a lot of pain and have to go find another dentist who will actually do they're job because they care, not for the money. Screw this place they don't actually care lol