Great products and exceptional service. Designers are knowledgeable and everyone is very friendly.read more

First I want to praise Rick McGrath, he has been amazing to work with, right from the beginning of…read moremy project. I have to say we had some repairs needed and he and his team addressed the issues and took care of them on our schedule. He even stayed with his team to make certain that I was satisfied. They stand behind their work and I would recommend McGrath Flooring to anyone who contacts me. Thank you again for taking care of us. Felice Hirsch

After 2 years of trying to get lifted boards replaced, we are left with what you see in these…read morepictures and refusal from the owner to repair. So disappointed!

Parker Floors did an outstanding job replacing flooring throughout my entire investment property…read more They were extremely timely and thorough throughout the planning, demo and installation process. My wife and I were very impress with Will and his entire team of professionals. They exceeded every timeline and the results were amazing. We shopped prices and felt that Parker Floors was not only fair but the best value for the quality we received. We would recommend Parker Floors for any of your flooring needs or should you simply wish to upgrade the look and feel of your current home or property. Thank you, John Dymond Satisfied Customer

Wonderful team of guys that installed a firepit and surrounding tile in my backyard !read more

Great flooring service company. HIGHLY recommendread more

I cannot recommend Buy Floors Direct enough! I am getting ready to sell my house and I needed new…read moreflooring to replace my carpet. Right as I walked in, I was instantly greeted by the kind employees. This store is organized and has so many great products. The manager was very knowledgeable about each product and took the time to listen to exactly what I was looking for while explaining pros and cons of each product! I could tell he genuinely cares about customer satisfaction. Great prices, huge selection, and amazing customer service. I'll definitely be coming back!

Excellent selection and very affordable prices. The staff is extremely friendly and helpful. One of…read morethem even offered to help me load the tile into my truck, and it turned out he was the owner of the store. It's rare to receive such personalized service from the owner, especially in a larger store. I've been a customer since 2016 and will definitely continue shopping here.

It saddens me to have to write this 1 star review, as I was looking forward to eventually writing…read morethis business a 5 star, as I was ALSO looking forward to working with Vinny for MANY more projects and years to come... Please Note: I write this review ONLY to inform "you" of my experience, nothing more, as I did and/ or still DO like Vinny, just bothered by how things ended... With that said I do NOT discredit his 5 star reviews, but yet, I will NOT give credit to how he handled some parts/ prices of the job, and most importantly, how he handled the situation with me BEFORE the job was ever even finished: I just bought a house and upon moving in, a copper water pipe in the ceiling burst 2 days later (due to freezing temps), Welcome (to your NEW) home! So I contacted Vinny who quickly rushed over and helped address and remedy the situation. I was extremely happy and relieved with how fast, attentive and friendly he was to me and my unfortunate situation. He said mold and/ or black mold is very common here in TN, and we should NOT take any chances, to which I did NOT disagree: Better to be safe than sorry. I would much rather be proactive NOW, then forced to be reactive later, when it's "too late" by then... So very quickly the ceiling got ripped out, as did the insulation, and not having a truck, Vinny dropped off a dehumidifier as I was told it would help to dry out the room. I wanna say I was charged $2,500, give or take; I thought that to be kinda pricey, but ok... Then after that was done, he had framers come to re-frame the ceiling... Was that needed...? I'm not sure, but this where the story takes a turn after I was charged another $2,100 for the framers... : Not only did the framers cut the wire to the thermostat in that room that I was never even informed of, but this was right around Christmas, so the temperatures were extremely cold, windy, and rainy, and not having a thermostat to keep that room heated at all, and not having a ceiling with any insulation, made it ALL even that much worse. When I told Vinny the wire to thermostat was cut, he said "happens..." Oh OK, cool... Thanks... So now I had to hire an electrician to fix that wire, which not only cost ME $350, but he also said "Hey, this EXPOSED wire is 'hot!' This is NOT safe to have a live wire exposed like this!" Then to make it even worse, once it got fixed, as it had to be to "code," he had to put in 2 boxes, BOTH with covers! So now my $2+ million dollar house has 2 plastic covers next to each other in the ceiling... LOL... Looks great, thanks a lot... Pictures below: Then I had an HVAC guy come that was referred to me now that the thermostat has been fixed, before the insulation and drywall can get put back in ceiling... When he shows up, to make a long story short, he said "WTF happened to your ceiling!?! Why is the ENTIRE ceiling removed?" I told him a water pipe burst, and he said "That's not right to have done this because of that. Why did he re-frame the entire ceiling?" I said I don't know... "Why did the framers put sister beams to all of them?" I don't know... "They didn't even really re-frame, they just nailed new wood to the existing wood that was already there. Maybe replace the wet ones, but not sister every single one of them. Does your contractor even know what they did?" Does he know they did this...? Did he see/ approve this?" I don't know... And because I'm not a contractor or someone who knows anything about how to fix homes, I might never know if any/ all of this was ne. But nonetheless, the HVAC guy then said "Call your contractor, I would like to talk to him..." He had his convo with Vinny, asking him why this and that was done, and it looks terrible, and Vinny hung up on him... So anyways, I believe it was the next day, maybe 2, I called Vinny to ask him what the status is on completing the job, since he had previously sent me another invoice to complete the job that was going to cost me another $4,000... So from start to finish, this is going to cost me $10,000!?! Starting to feel like I might be getting taken advantage of, but whatever, it needs to get done right... Vinny answered and said in a nutshell, "I do not appreciate the drunk guy that called me, I was doing you a favor! I was making no money on this job! I don't care what you do from here, I'm not working on this job anymore with you, or on any job for you in the future! Take care!" And hung up on me... Ummmm, WTF just happened...??? Did he just hang up on me...? Did he just hold me accountable for a conversation that he had with someone I didn't even know? I would/ will NEVER hold someone else accountable for a conversation that they have with someone else... Ever. So I was forced to find someone else to complete what Vinny started, and pick up the pile of trash that Vinny's crew left in the front of my house... So as I said at the beginning, this is NOT a "hit piece" or a hate piece, this was just MY piece and NOTHING more...

This guy is a tile setter who passes himself off as a contractor from California. He's a nightmare…read moreto work with.

I had bought a condo back in 2000 that was in need of updating. I explained to the owner; Adrian…read morewhere I had seen the flooring that I liked and that it was currently on sale, he purchased the materials before that store ran out of stock and had my kitchen, hallway and full bath done in one day. I was so thrilled. He did a beautiful job and the blonde hardwoods was just the refresher it needed. Fast forward 20 years, I had moved to a small cottage that needed an extension and was so glad I could locate Adrian after all this time. He and his team were able to handle all of what I needed which was the addition of a laundry room a closet and my new back deck! I couldn't be happier. I would definitely recommend.

I haven't used Tony for flooring but I did buy a Traeger Grill from him. He delivered it, set it…read moreup, and gave me a free cover for it (which wasn't in stock at the time but he made a second delivery to bring it to me). In my opinion, if he put this much care and service into a grill purchase then I would think he would do the same for flooring.

Tony was great to work with and the crew was polite and respectful. We looked at Lowes originally…read morebut decided to go elsewhere after the employee listed the charge for this and the charge for that etc. Plus the timeline for Lowes was ridiculously long. We couldn't be happier with our new floors and plan to use TR Installations for two more rooms in our home. Highly recommend.