I cannot recommend Buy Floors Direct enough! I am getting ready to sell my house and I needed new…read moreflooring to replace my carpet. Right as I walked in, I was instantly greeted by the kind employees. This store is organized and has so many great products. The manager was very knowledgeable about each product and took the time to listen to exactly what I was looking for while explaining pros and cons of each product! I could tell he genuinely cares about customer satisfaction. Great prices, huge selection, and amazing customer service. I'll definitely be coming back!

Excellent selection and very affordable prices. The staff is extremely friendly and helpful. One of…read morethem even offered to help me load the tile into my truck, and it turned out he was the owner of the store. It's rare to receive such personalized service from the owner, especially in a larger store. I've been a customer since 2016 and will definitely continue shopping here.

We remodeled both our kitchen, master bath and guest bathroom. Our contractor recommended ABC…read more Easily the best experience we've had. The work was extremely well done and looks terrific. Would recommend any time.

From the owner: Specializing in: - Carpet & Rug Dealers - Flooring Contractors - Floor Materials - Tile-Contractors…read more& Dealers - Carpet Installation - Building Contractors

won't pay their bills...avoid calls... if you want your property lien because they won't pay…read moresuppliers, Kayla avoids calls

Wow. Just horrible. Where do I even begin. Going in and…read morelooking at carpet was fine. It was the starting of the planning and installing where we started having problems. In the other reviews that stated they were lazy and uncommunicative - I can get behind that. Apparently no one but the original person you interacted with can explain or answer questions on your project. Even through everything is entered into the computer. Or supposed to be. So if your person doesn't work six days a week you're just SOL. And they don't return phone calls. I have a call log to show it. When setting up an install appointment we were supposed to get an email confirmation and set up the computer project notification system. I'm purely guessing. We were never told about this. Fast forward 3 weeks and still no email. The day before the install, because again, no email confirmation, I called. No one could speak with me as they weren't my project person. I was supposed to get a call back. I didn't. About that time we received an email confirmation of the INITIAL set up. A reminder came within minutes of each other. I had to call back at 4:55 so I could at least get somebody to answer anything before close. I was told yes he knew about the install and it was scheduled for Thursday and Friday (remember that - important) and would be at my house at 10 am. Next day 10 rolls around. No one. 10:30 rolls around. No one. I call back to inquire as to why no one showed up and I was informed well, they have an hour window. What? Did you tell anyone? Nope. Dude finally shows up at 10:58 flying though the subdivision. Pretty sure the rocks moved in the driveway. After installation things got even worse. As if they weren't crappy already. There were waves in the carpets the z bar at both bathrooms were crap installed and you could feel the height difference of the pad. And now the worst part. Baseboards. OMG a 5 yr old could have done better. Afternoon complaining and sending pics I was told he couldn't come back the next day bc he had a commercial job to do. Remember when I said I was scheduled for 2 days? But now all of a sudden he has a commercial job? Yeah, we know where your bread and butter is. Not us getting house installs. They found someone else who came out and fixed some corners and a wall. Afterwards we sent a message requesting someone to look over the install as things were not ok. No response. No one ever got back to us. We waited a week. Crickets. We had to physically go to the store to complain. Sad really. I did not sign the work order as I found out later that, that is what usually happens, and I was NOT offered, told, or discussed that a final walkthrough was done. Nope. No one reached out to us. Finally got someone to come out and look. Took pics and said I'll make some phone calls and get back with you. Next point of contact was the owner and some other peeps were coming out to look. Took up carpets and rearranged pad and was supposedly fixing the baseboards. Again. I have pics. It's terrible. And I provided baseboards. Not them. All and all this was a terrible experience. I will not be back. I have the rest of my house to do and I will go elsewhere. I'll drive to TX and pick up the same carpet if I have to, but it won't be from here. Before the owner responds with crap I got a $100 deduction for my troubles. I still have to fix my baseboards so it's no consolation. The pics are after install, after the 1st fix, and then 2nd fix. The split board and the gouged corner is after the 2nd/last fix. It seems no one in this company can fix/install anything. Photos on my Google review as I cannot attach them here.

I asked for my air ducts and return registers to be cleaned. Jeff works alone, so you don't have to…read moreworry about multiple people working in different parts of your house. He did a great job--was very tidy--and finished right on time! I noticed the air was fresher, and, of all, the persistent musty smell was gone from the powder room, which we initially thought was a P-trap we had already serviced (by a plumber). I also had him clean my dryer vent, and he came back to clean a couple of fabric chairs, which looked great afterward. Best of all, his prices were fair and even a bit lower than those of other companies. Use any or all of his services, and you will be completely satisfied!

Jeff was great! I loved that someone local (jeff) who would…read morebe doing our carpet cleaning is who answered the phone when i called! He was extremely knowledgeable and helpful throughout all of my questions on the phone. He showed up in the timeframe he gave me, looked at all the concerns i had and immediately got to work! He was quick and efficient, the house looks great! I had a couple issues from dogs and potty training a toddler and he was able to clean everything up and get everything out i was extremely impressed! We will definitely be using this company again for any of our carpet cleaning needs! He quoted us $200-220 and it came out to a little less than $200 which was great! Of course thats not including the tip great price for the amount of work done!

I'm very pleased with RiteRug Flooring in LaVergne. Had most of my home re-carpeted and the value…read moreand quality of the carpet was exceptional. Thanks to Dave I'm one satisfied customer.

Had them come out to give a quote on carpet (needed some updating) for our house that we were…read moreselling. The prices were good service was great! Had a small issue on day of installation but they came back the next day and took care of the issue.

I don't even know where to begin the people there are really nice yes that is correct but ordering…read morea tile and waiting for it to be received takes so long. I would not recommend ordering from this place at all. I have a job that was supposed to be done last month and my tile is still not here, but this is ridiculous.

The short version: David is courteous, responsive, helpful, well-priced, and his team did a great…read morejob! We will be using David and his team for all of our future flooring projects in the Nashville area. I wouldn't go with anyone else. The long version: we reached out to David as one of our options when redoing our flooring in our home. He was helpful and came by to give us a quote and offer some flooring options. We ended up not going with him because our project manager wanted to use one of his guys. Even after deciding to go with someone else, David was responsive, kind, and helpful. Well, ultimately, we should have gone with David from the beginning because we had a very bad experience with the initial team our project manager chose (they didn't come on time, would skip days, were unresponsive, damaged parts of our home, and generally did poor work -- you name it, it went wrong with them). So: we went back out to bid the rest of the project (the stairs, the most complicated part of the project) with a number of contractors, including David and FCI of Eastern Nash --- his quotes were competitive with all the other bids we received. He was happy to work with us and use materials that we ordered separately through Floor & Decor. We switched to David halfway through the project to finish off our stairs. The difference between David's team and the other contractor was night and day. David was responsive and helpful in the planning stage, he spent a significant amount of time at our home making sure we were ordering the right materials with the right measurements, and he was flexible in moving the project date when our delivery of the flooring materials was delayed. His team showed up on time, worked hard all day, and even finished half a day early (which never happens in my experience with contractors!). David was there almost the whole time to monitor his workers, checked in regularly, and was the last one to leave in the evening. He even left our garage cleaner than it was when he got there! We had a couple items we wanted them to come back and refinish, and he and his team did it happily without push back. He even came back and did some of the final finishes himself when his team wasn't available, and that was after he had received full payment. He offered to come back and fix anything that went wrong with his going forward as well. Truly, top-tier customer service and a pleasure to work with. And the stairs with the new flooring look really great. Courteous, diligent, high-quality work at a competitive price -- he and his team made what was a daunting project feel easy. We will be using them again for all flooring projects in the area.

Update- CarperDen Interiors did their best to rectify the situation. Ashley was great to work with.read more

Absolute best experience!!!! I would hire again in a heartbeat! We had a quote the night after…read moreour representative measured, and the crew who show up was kind, efficient and hard working! They showed up on time (actually 15 minutes early and called to let me know they were on their way and happy to wait). They were done in a matter of a few hours with four bedrooms and a bonus room. I wish I had this crew for every project!!!!