They were helpful and responded back saying that they didn't do the type of work that I was looking…read morefor, but they were quick to respond.

It was a pleasure to work with Eric from our initial phone call through to adding a switch that he…read morewasn't aware of for our Ford Maverick. He ordered and installed this part on his own dime. Very helpful, educated us on hooking up our new vehicle to our motorhome. Just in time for a week long trip that went, "without a hitch"! Thanks Eric for a great experience. Would recommend this company for all of your hitch and towing needs!

My spare tire mount broke and M&M trailer repair helped me pick out the right replacement, cut off…read morethe old one and superbly mounted the new one. He took great care to make sure it was mounted correctly. And even though it took him longer than expected he honored his price. Highly recommend.

We requested many quotes thru Yelp and other sites. We requested M&M to quote and to perform an…read moreonsite evaluation. M&M's Office staff (Chloe) was remarkably polite, courteous and responsive. Johnny arrived to eval the problem with the iron gate, and within a few minutes, outlined how he would essentially re-engineer, disassemble, reassemble, and it would not only fix the aggravating opening and closing problems. In the end, it was done perfectly true, square, and spaced = above and beyond its original state. Superb workmanship and professionalism and NO price gouging like nearly everyone else. Very happy. Well done.

Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

The RV Guy shop demonstrated very little regard for customer satisfaction or accountability…read more I was originally quoted 1-2 weeks for the repair, but my RV remained at the shop for 7 weeks. During that time, I received no updates until I was notified that the repair had been completed. There was no diagnostic fee disclosed upfront, no estimate provided, and no discussion of repair costs before I was presented with the final bill. The original issue was a hydraulic jack that was not operating properly. According to the shop, their diagnosis determined that an undersized factory ground wire was the problem, and they replaced it with a heavier-gauge wire. When I picked up the RV, the technician demonstrated that the jack was now functioning, although very slowly. He attributed the slow operation to low battery voltage, and I took him at his word. After bringing the RV home and connecting it to 50-amp shore power, I lowered the jacks to test the system. The same jack that had supposedly been repaired would not retract. I immediately contacted The RV Guy and was instructed not to force the jack up. I was told they would speak with the technician and call me back with instructions on how to retract the jack. That return call never came. Three days later, I followed up with the shop. I was told my only option was to bring the RV back in, and that I would be financially responsible for any additional diagnostics and repairs. Since the original repair had not resolved the problem, I requested either a refund or a new diagnostic evaluation at no charge. Both requests were denied. I explained that, in good faith, they should at least send their mobile technician to diagnose the actual problem since I was still experiencing the exact issue I had paid them to repair. The only accommodation they offered was to send a mobile technician to verify that the ground wire they installed was not causing the problem. If the wire was not at fault, I would once again be responsible for the service call and any labor charges. After paying approximately $600 to replace a 12-inch ground wire that did not solve the problem, I decided to cut my losses and take my business elsewhere. My biggest disappointment was not the unsuccessful repair--it was the lack of communication, accountability, and willingness to stand behind their work when the original issue remained unresolved.

My 30' Grand Design 5th wheel had a broken Leaf Spring. Brian came to me in a RV park and fixed…read moreeverything for a reasonable price. This is after calling 7 or 8 RV repair businesses in the Phoenix Valley that were either too busy or could not come to where I was and told me I would have to have the RV towed to their place. Brian did everything within 24 hours of my first contact with him. He is a true professional and knows his business. Call him before wasting time calling anyone else in the Valley of the Sun.

I was stuck in a local park with an awning that would not retract, Brian came to the rescue and…read moremanually retracted the awning. Parts were ordered from out of state and when it got here, Brian replaced the bad motor and it worked perfectly.

Called them one evening spoke with Teresa she was so helpful and kind, she set it all up for easy…read morepick up of a brand new dump trailer. The price and the hospitality is great. Will be buying more trailers in the future

Dean thanks again for a great deal.. My son a I really…read moreappreciate the honesty and customer service