These people only care about their commission pay, not their customers. They do not follow what…read moretheir contract says, you tell them about a problem and they beat around the bush about it. When I purchased a vehichle from them they did 0 maintenance work before having me drive away, they also did not let me test drive they just jumped me into paper work and had me take off with the car. Whenever I asked questions about the vehichle I was told to ask another dealership. Please do not go here if you are interested in a car.

I'm preparing to go from a party of 1 plus an 80lb dog to a party of 2 plus dog come October (my…read morefirst human kid), and I figured I'd probably need to upsize from my tiny Mazda CX-3 to something a little roomier. I love my little Mazda, especially the gas mileage, but there was barely enough room for the dog in the backseat. After doing A LOT of research I knew exactly what I wanted: a Toyota Tacoma 4runner, Limited, preowned. Because of Corona I did a couple weeks worth of online shopping and phone calls with dealerships all over the Texa-homa region, and finally set a date to make a round of appointments at four dealerships in one day with the goal of coming home with a new car. Four Stars was my second appointment of the day, and the last one I needed. I worked with Marvin Tate, and he was a phenomenal salesman. He actually listened to all my wants and needs, and he understood and respected my budget instead of pushing the most expensive cars on me just to make a bigger sale. He helped me find the perfect fit, then helped me work a great deal with the manager Dell Pauley before sitting down to crunch the final numbers and sign the paperwork with Gary. I ended up getting a great price on my 4runner, $3500 over the average KBB value for my trade in, a reasonable interest rate, an added warranty, and even some all weather floor heavy duty floor mats all under my original budget. I am extremely happy with the service and professionalism of everyone who helped me find and buy the perfect car, so Four Stars Toyota gets Five Stars from me!

This is the company Acura sent when I locked my keys in my car. He was super quick to arrive and…read morevery friendly and professional! Thanks for the great service and for getting my car unlocked!

After arriving from Virginia for training at Altus AFB, Brad really helped out my family. First,…read moremy 2003 Honda accord's transmission shot itself while visiting Wichita Falls. Brad diagnosed the repair and apologized as it was so expensive to fix (it cost more than the car's resale value). Thus, I wanted to make sure our only car left, our 2008 Suburban which was having revving issues and an oil leak, was good for a cross country drive to Pittsburgh. Another place in town (not a dealer) told my wife it would be approximately $2500+ to fix the problem. Brad did a diagnostic on it and fixed several items that had actually been missed by 4 years of Virginia mechanics! Total cost? $189!! He could have charged half of the other quoted price and we would have been ecstatic, but he showed me the prices for the parts and the hours of labor done and how that was the only thing that was needed. When you look up "Honest Mechanic" in the dictionary, there should be a picture of him! A couple of weeks later, in order to replace the Honda, I bought a friend's 2008 Enclave which had been serviced at the local GM dealership. I took it to Brad who diagnosed MAJOR issues with the car that was CLEARED as "good to go" by a GM dealer!! He (again) was so apologetic and said, "buying this car would be the worst mistake you could ever make" and didn't even charge me for that diagnostic. Talking to Brad makes you think of great surgeons who've been to school for many years to get to know the body inside and out. Brad knows cars: foreign, domestic, old and new. He is an excellent mechanic and is PERSONALLY responsible for saving my family THOUSANDS of dollars. I am very grateful for his hard work and dedication to his customers. He and his team can find and fix the problem quickly and effectively for a VERY fair price and he's a great guy and very friendly to talk to (throughout my weeks of stopping by his shop I had a couple very pleasant conversations with him about our families). We were so blessed to find such an HONEST mechanic when we were in great trouble! Thank you Brad and Tripp Automotive!!

I bought my fifth wheel from Altus RV in January of this year after searching for one that I liked…read morefor over a year. They started out nice and helpful. When I picked up the camper, they washed it and all but didn't remove the stickers from the front nose cap of the unit. That should have been my first warning sign. I drove home 5 hours and upon getting it parked, went to remove the 2015 sticker that was on it. Upon removing it, I found that the gelcoat was damaged into the fiberglass on the nosecap. I contacted the sales person who said she'd have Tony, the owner contact me. I patiently waited and finally called several more times only to talk to Tony once and when he found out who I was went to "put me on hold" and hung up. I talked to Bridget who said she'd talk to the owners and have been totally ghosted to this day. I would say if you go to buy from them, be sure to check and double check it over for damage and consider a professional inspection from a third party.

I bought an RV last week and I should have left a review sooner, a 19 outback. the ladies that work…read morethe office were super nice and let me take my time checking the rv while showing every option it offered, the guys in the shop even moved it so we could hook it up to water and electric to ensure everything worked. Best deal I have gotten on a camper and extremely happy. Thank you!!!

Repaired air sensor but not clock spring for driver side air bag. To their defense the appointment…read morewas to repair the air sensor only. I did ask them to take a look when I dropped it off.

Service department is top notch. I was able to speak with the manager which was nice most managers…read morewon't take time out of there day to visit with customers. As a business owner myself I know how busy it can get. We have been using the Service department for several years now but this was the first time buying a car there. The sells department made it fast and fun, no wasting my time back and forth, straight to the right price.

Jeff and Richard did an outstanding job on my truck. They were professional, communicated clearly…read morethroughout the process, and turned the work around faster than I expected. It's rare to find a shop where the quality and the customer service are both top-notch. This will be my go-to place for any future truck work -- highly recommend!

I was on a work trip from okc to altus. Started losing pressure in my tire. Made a pit stop at…read morehibdons in Lawton. Waited there for hours then they told me I was good to go. Turns out not shortly after leaving hibdons it began losing pressure fast. Luckily I was able to make it into Altus after constantly stopping and airing up the tire. Saw Smith's Firestone when I rolled into town and Jeff went above and beyond to help me get on the road safe again. Awesome team they have going on. Quick, simple, and nothing but a positive experience. Thanks again!

Very nice sales men. Willing to go above and beyond to help out their customers when purchasing a…read morenew or used vehicle

Let me start off by saying the service department at Johnny Roberts is very professional. They…read morewent above and beyond to get my repairs done. I live about an hour away and will have all my repairs done here in the future.

I'm very picky about who works on my car. The staff was amazing explained everything. They did a…read moregreat job. Will definitely go back for a oil change.

I get my oil changed here! I really appreciate that the guys working here treat me with the same…read morerespect as the men who bring their vehicles here. I hate "The Run Around" other places give you. You know, the "up charge service" - anything to make a dollar. Kwik Kar is not like that!! Which I love. Great service and friendly people!!

We broke down 1/2 way to Dallas & had our car towed & dropped at Maldonado Automotive. It was late…read moreat night so we went to talk to them in the morning (Saturday). Told them what we wanted fixed & paid them upfront, because we were flying to Dallas Sat. evening. They are only open till noon on Saturday's so we planned on not seeing our car until Monday at the earliest. We received a call about 2:30 Sat. it was all ready to go! We couldn't believe it!! They stayed open late to get the job completed. They replaced the alternator, belt & pulley & water pump! Amazing service & friendly people. Highly recommend them!

Good afternoon, I…read moretrust Wilfredo Maldonado with all of my automative needs and he is an honest and transparent mechanic who tells it to you straight without lying or telling you have multiple issues within your car. He'll diagnose your car thoroughly with one of his car metric software devices that will pinpoint the source of the problem with your vehicle! He is more than willing to aid and assist you with all of your vehicle needs and will recommend the best course of action for you, from either an automotive standpoint or financial standpoint, in your best interest. Needless to say, he is my car mechanic & I have trust in his quaility of work and integrity, compared to the other mechanics who really try to finesse and add other problems to your vehicle, that either don't exist or are completely false lies, that only benefit them and their pockets! - Marvin R.