Service was poor. 3 employees working, I had a hand full of clothes, no one asked if they could…read morestart a room for me, I finally asked for one. No one came to check on me, had to go fetch a smaller size, myself. Clothes are looking more Liked they are geared for older people. I'm older but that is not the clothing I want to wear. Most important thing is customer service!!

Always great customer service I would definitely recommend this store. Employees always go the…read moreextra miles to help when I go into the store.

I was a little nervous going to this location because of the negative reviews here on Yelp, but it…read morewas the closest to me, so I had no choice. I'm happy I didn't let that deter me away because as soon as my boyfriend and I walked in, we were greeted with two of the nicest associates. They allowed us to look around and take our time choosing through the store's selections. Once we had our picks, Jaime (the associate who helped us) was patient enough to allow me to inspect our bags before purchasing and gave us a thorough explanation of the benefits and warranty they offer. As for Coach itself, beautiful, highly quality leather goods for a reasonable price compared to other luxury brands. Not to mention what your purchase comes with, including free engraving right there on the spot, which meant a lot to my boyfriend and me as we were purchasing gifts for each other for our anniversary. 10/10 experience!

I'm so done with Coach. Here is what I went through yesterday, to get a gift box…read more I purchased a lot of Coach bags over the years (not bragging ... just a fact). The earliest one were in 1990s; the latest were the past few years. Some for myself and some were/are as gifts. I'm conscious of greener planet, would not ask unless I really needed it. Some bags although are meant as gifts, I usually don't ask for box - what if I ended up keep it/them? Thinking, that I can always go to a store, ask for one WHEN I need it. It should be pain less and in and out in a minute. Right? I was SO WRONG.  Walked into this store, a young woman greeted me. I: "oh, I just need a gift box." She, "Oh, we don't give it out anymore."   "Really?" I can't believe it. "How could that be? I purchased your bag and you won't provide a gift box?"  "When did you buy it and where did you buy?" She muttered off a string corp jargons, "...retail, online ... " which, I take that retail means physical store and online is, well, online. Simple enough?     She walked to the register, and asked for my email and phone to pull out my account. I don't mean to brag that I was a Coach fan, but there are at least 20 some bags in my online account in the last couple of years or three, and she said sorry if you didn't buy from us, we can't give you a box. "How do you define 'we'?" Online is NOT you? You share the same phone number and customer service, don't you? I was really surprised, and yes humiliated, as if begging. I asked to see the manager who came out a few minutes later, said the same thing. And she asked for my email and phone again. "Don't you have it on your screen?" I said. Yes it is. "Then WHY the hell did you ask ME again?!?!" "Pls don't be rude." She said.  So she looked up my orders, and said "I can't give you a gift box because your most recent purchase was February 2023, it's too long ago. ..." How do you define recent? She said "a month." I buy their bags normally online and sometimes in stores too. Sometimes in store, I usually don't use my online acct - just pay and go. As I was waiting for the grace of the manager, the tall sales girl in that store commented on my matching boots I told her I like their little blue bag so much, I got this blue boots to go with it. Tampa is 90 degrees year around weather. Am I crazy to wear boots? I don't know but I think this store and the manager is crazier, to treat customers without decency. Or she singles me out ... for what?! My race? Talking race makes one feeling small but I couldn't imagine why was I treated so terribly.  How many customers would come in to a Coach store, asking for a gift box if they don't need it? I have no idea. Your profit margin can't afford to offer a customer a gift box? Maybe I should just stick with Moynat. Less styles, so what? I sure do know that I won't be humiliated when asking for a gift box.  After left the store. I returned. And picked up a bag that's roughly the size as mine, and said, "wrap this up with a gift box, please." I will return the damn bag later through mail. The manager said, "you really want a box." What a dumb statement, after 30 minutes of my time, you just realized that I need a box? They threw me a box, without a shopping bag. Some wonderful service, Coach! Afterward, I went to Loft. Before I left, I asked them casually, do you still provide boxes? The lady behind the cashier, said yes and offered me one, which I certainly can use.   SO, here is how my gift will get to its destination: Coach bag in a Coach box, wrapped with Ann Taylor's soft paper tissue (I just got a delivery fm AT) carried inside a Loft shopping bag, that will go through the security check point at the airport, and get into the overhead bin... Isn't that wonderful?  If anyone of you would like some Coach bag, lightly used or new, please contact me, I couldn't wait to get ride of them all. Thanks Coach, for helping me to clean up my handbag section.

I went in to look got instantly greeted by store staff. Nice lady introduced me to new perfumes n 5…read moreminutes later i walked out with 3 lol They have a sale buy one get one half.

Wow I can't believe how rude they were. They made me and my boy friend wait forever. Then when we…read morewere sampling colones the lady yells across the room to her co worker "these gringos are wasting my time" not realizing we spoke Spanish. So we just left, although we we're about to buy something. I'm shocked

I stopped in to return a few items I did not love once I got home with them and a few that were…read moreshipped to me that the store did not have ...I was so disappointed in the way I was treated just because I returned a lot of items that I had no idea wouldn't fit as nice as I hoped. I also wanted to exchange a top they didn't have . Jerrod , the store employee told me I would have to pay shipping yet I originally spent almost $700. I was told several times by him "well you're returning $300 and our policy is shipppng is only free when you spend over $150 and you would have to spend a lot more to get free shipping-yet my original total would've allowed lots of free shipping even just for that top I wanted but because he kept repeating how I returned so much as if to shame me and he kept increasing the amount required for free shipping so I decided to return that item also ...I loved the experience in Orlando when I made my original purchase but this store will never get my business thanks to Jerrod. There is absolutely no reason for that type of customer service ! I almost took everything back but I really loved the jeans I got.

Wandered into Buckle with a friend of mine who was shopping for jeans. The store wasn't busy but…read morenot a single associate approached or asked if we needed help. The jeans we were looking at were priced at $150 a pair. (WOW) When they didn't have what my friend was looking for, we looked at other styles that they would look good in. Sadly they didn't have what their usual location has so we opted not to buy anything and wandered over to Dillards.

Horrible customer service. My friends and i walked in, we kindly asked if there was a changing room…read moreto which we could put on something we just bought. She immediately turned us down harshly. And i quote "Ummm no. You see the bags in your hands? You can go back in the store you came from and change in there. Thanks. This a woman's only store if you look at the sign." To mention, my friend is autistic, speaking to others is very difficult. The rude nature of her words and the look on her face was very hurtful to him. Not to mention, there was no greeting or acknowledgement when we originally entered. There was a scowl on her face the entire time. This lady should not work in customer service/retail with her rude and uninviting attitude. It was an older white woman with bleached blonde highlights with hair to her shoulders.

Great little store…read more They always have a great selection and many styles. You pay a bit more here but the the clothes are a better quality. The sizes are different 0-4. So, make sure you ask. A size 12 is about a size 2 there. Always find a good deal. Sales people there are helpful and friendly.

I've had good and bad experiences with Lids. If I have better experiences this rating would likely…read morego up. I had signed up for a Lids Access Pass and paid the fee, but I've always had issues with the stores looking up my membership. I've also had some poor online experiences where I've ordered products online..and then go to the store and they advise it is out of stock. No notification via email or anything. On the flip side the store employees always try to help regardless of whether I am the Hulk or. fluffy bunny for the day based on how things are going. They do have a good selection of merchandise, even for you out of town transplants that can't seem to grow fond of the Tampa Bay area teams. I'll come back when I'm looking for that particular piece of fan gear though my wife doesn't want me to. She actually despises the business based on the bad experiences. I'm willing to give it a chance though. Perhaps I can keep expectations low so you can exceed them on a often basis? Or you can just become a better business and address your customer complaints better. This is directed at corporate and not at this particular location. Hopefully my little consumer voice is heard and constructive criticism is taken. Thanks!

Came in looking for a Bucs hat for the hubs for his birthday and they had it. Actually located one…read moreI liked at the Lids Locker Room locates on the other side of the mall but since they didn't have the size I needed for the fitted hat, they called down to this one and they held it for me until I walked down to purchase it. The clerk was friendly and make the checkout process easy.

I am still on the hunt for socks. Just looking for a few more pairs is all…read more Best finds at Talbots for this trip. The color schemes are reminiscent of Lilly Pulitzer to me. I do like all of the bright colors for their spring collection. I think this is about the 1st time I have ever set foot in this store. Their XS sweaters are still too baggy. The other shorter styles are too short and puffy in the sleeves.

The lady with the short, pink hair pressured me into getting a sweater vest in small instead of…read morex-small so that she could save it for the "truly tiny" women. Yes, she actually said that! Nevermind that it was a crocheted, baggy cut and ended up being even more unflattering on me as it stretched out over time. I resent the fact that she shamed me into purchasing something that I can't use. If you read Yelp: don't do this anymore, you condescending ninny! Otherwise, you don't deserve my business! It's not my fault that Talbots cuts things too large--you should give each customer what's best for her, not hoard things for yourself or for other imaginary customers who are your size. You all could probably shop in the children's section anyway!

Good finds. Go in for one thing and come out with something else. I found adorable boots and they…read moresell Michael Kors pocket book and many other great clothes, accessories, etc.

Great service and cheerfully accepts Talbot's items purchased on line that didn't fit. Broad…read moreselection of merchandise but not everything that's in the various catalogs.