I was a little nervous going to this location because of the negative reviews here on Yelp, but it…read morewas the closest to me, so I had no choice. I'm happy I didn't let that deter me away because as soon as my boyfriend and I walked in, we were greeted with two of the nicest associates. They allowed us to look around and take our time choosing through the store's selections. Once we had our picks, Jaime (the associate who helped us) was patient enough to allow me to inspect our bags before purchasing and gave us a thorough explanation of the benefits and warranty they offer. As for Coach itself, beautiful, highly quality leather goods for a reasonable price compared to other luxury brands. Not to mention what your purchase comes with, including free engraving right there on the spot, which meant a lot to my boyfriend and me as we were purchasing gifts for each other for our anniversary. 10/10 experience!

I'm so done with Coach. Here is what I went through yesterday, to get a gift box…read more I purchased a lot of Coach bags over the years (not bragging ... just a fact). The earliest one were in 1990s; the latest were the past few years. Some for myself and some were/are as gifts. I'm conscious of greener planet, would not ask unless I really needed it. Some bags although are meant as gifts, I usually don't ask for box - what if I ended up keep it/them? Thinking, that I can always go to a store, ask for one WHEN I need it. It should be pain less and in and out in a minute. Right? I was SO WRONG.  Walked into this store, a young woman greeted me. I: "oh, I just need a gift box." She, "Oh, we don't give it out anymore."   "Really?" I can't believe it. "How could that be? I purchased your bag and you won't provide a gift box?"  "When did you buy it and where did you buy?" She muttered off a string corp jargons, "...retail, online ... " which, I take that retail means physical store and online is, well, online. Simple enough?     She walked to the register, and asked for my email and phone to pull out my account. I don't mean to brag that I was a Coach fan, but there are at least 20 some bags in my online account in the last couple of years or three, and she said sorry if you didn't buy from us, we can't give you a box. "How do you define 'we'?" Online is NOT you? You share the same phone number and customer service, don't you? I was really surprised, and yes humiliated, as if begging. I asked to see the manager who came out a few minutes later, said the same thing. And she asked for my email and phone again. "Don't you have it on your screen?" I said. Yes it is. "Then WHY the hell did you ask ME again?!?!" "Pls don't be rude." She said.  So she looked up my orders, and said "I can't give you a gift box because your most recent purchase was February 2023, it's too long ago. ..." How do you define recent? She said "a month." I buy their bags normally online and sometimes in stores too. Sometimes in store, I usually don't use my online acct - just pay and go. As I was waiting for the grace of the manager, the tall sales girl in that store commented on my matching boots I told her I like their little blue bag so much, I got this blue boots to go with it. Tampa is 90 degrees year around weather. Am I crazy to wear boots? I don't know but I think this store and the manager is crazier, to treat customers without decency. Or she singles me out ... for what?! My race? Talking race makes one feeling small but I couldn't imagine why was I treated so terribly.  How many customers would come in to a Coach store, asking for a gift box if they don't need it? I have no idea. Your profit margin can't afford to offer a customer a gift box? Maybe I should just stick with Moynat. Less styles, so what? I sure do know that I won't be humiliated when asking for a gift box.  After left the store. I returned. And picked up a bag that's roughly the size as mine, and said, "wrap this up with a gift box, please." I will return the damn bag later through mail. The manager said, "you really want a box." What a dumb statement, after 30 minutes of my time, you just realized that I need a box? They threw me a box, without a shopping bag. Some wonderful service, Coach! Afterward, I went to Loft. Before I left, I asked them casually, do you still provide boxes? The lady behind the cashier, said yes and offered me one, which I certainly can use.   SO, here is how my gift will get to its destination: Coach bag in a Coach box, wrapped with Ann Taylor's soft paper tissue (I just got a delivery fm AT) carried inside a Loft shopping bag, that will go through the security check point at the airport, and get into the overhead bin... Isn't that wonderful?  If anyone of you would like some Coach bag, lightly used or new, please contact me, I couldn't wait to get ride of them all. Thanks Coach, for helping me to clean up my handbag section.

Store is run by 20 somethings. Customer service was pretty good considering, though the one kid was…read morebusy talking to his girlfriend and I had to interrupt him to ask about a hat. Other then that it is an ok store.

Came in with hubs. He wanted to come check the place out. It's HUGE and very organized and clean…read more Plenty of parking since it shares with the businesses in the same shopping plaza. We were greeted upon entering. We browsed around, not really looking for anything in particular and didn't end up getting anything but it is a very nice and spacious store. Has all sorts of outdoor sports stuff, particularly hunting, fishing and camping.

don't order from here, waited 2 weeks only for a them to send me the wrong item and also not send…read moreanother item I ordered, horrible experience

Service was poor. 3 employees working, I had a hand full of clothes, no one asked if they could…read morestart a room for me, I finally asked for one. No one came to check on me, had to go fetch a smaller size, myself. Clothes are looking more Liked they are geared for older people. I'm older but that is not the clothing I want to wear. Most important thing is customer service!!

Always great customer service I would definitely recommend this store. Employees always go the…read moreextra miles to help when I go into the store.

Bob was a huge help to us. It was time to replace a ski helmet and Bob helped us select the best…read morefit for our budget and specific needs. I can't believe we'd never seen this store and I'm glad we found it! Absolutely beautiful ski apparel and foundation garments. I'm headed back next week to buy new gloves for the kids. Do yourself a favor and skip online shopping and enjoy top notch service and selection at Peter Glenn

Wow! I had no idea this place was large. It has a large selection of ski gear for men, women and…read morechildren. I went there to get a hard case for my skis now that airlines no longer are responsible for equipment in soft cases. Customer service is great, super nice and helpful. We will be back to get more gear for our trips especially since they have great sales. We saw some gear 50% off which you'll never see at the resorts. Highly recommend for they will set you all up to be ski ready!

Needed a 13 x 19 frame for a Hot Tuna poster from 1974. Yes they had it reasonably priced at 12.99…read moreYes, I did buy a few more things. A poster frame can't be lonely so candles were on sale three for $10 8 x 10 frame for my sons diploma from university. Had a lot of great fun with the cashier who helped me out and we chatted about antiques believe it or not young people still like them! So many sales so many crafts so much fun. All the sales people were very friendly and extremely helpful pleasant shopping experience.

I stopped by Michaels during their clearance sale--they had spring and summer items marked 70% off,…read morewhich was a great surprise in July! Despite the heat outside, the store is already stocked with Halloween décor, so seasonal crafters, take note! If you're a regular shopper, I definitely recommend signing up for their free Rewards program online. You'll receive $5 coupons via email, either randomly or after purchases--it's a nice little bonus that adds up quickly. One of my favorite things to snag are the mystery grab bags when available--usually priced at $5 or $10, and they're often packed with hidden gems at a steep discount. You never know what you'll find, which makes it even more fun. Always a great stop for crafters, decorators, and bargain hunters alike!

Cute stuff and tons of sales…read more I learned my lesson from my first child, never buy clothes for the first two years of life because you will be gifted ALL THE CLOTHES. He's now a year old, but I had some onesies from 9 months that he never wore. I decided to bring it in to see if I could return them a year later with no receipt. Good news is, yes, yes you can. Bad news is you get about $2 for it. I have no idea how much they were originally worth. With all the onesies I had, it came out to about $17. We considered for a split second to just keep the clothes, but honestly, what were we going to do with them. My husband started walking around looking at other clothes. I shouted at him, "WE DON'T NEED ANYMORE CLOTHES", which is how we discovered Brett N.'s wife was also shopping in the store. Here we were, at a clothing store, returning clothes, not wanting to buy more. The problem was, if you return clothes with no receipt, you can only purchase things at that time, no store credit. Also, I couldn't purchase some things and then give the rest of the money to Courtney, Brett's wife, who was buying clothes herself. Turns out, they do have Skip & Hop dishware and they were on sale for buy one get another half off. I got two snack cups for a total of $12 (normally $8 each.) That's where I got stuck trying to figure out what to spend the other $5. I ended up buying a random avocado plushie that my son already doesn't care about. Oh well. This isn't the best return policy I've ever seen, but it is far from the worst. Also while we were there, they were having a 50% off everything sale. I think they have some crazy sales so stock up when you see them!

I had ordered 2 items, a shirt & a pair of shoes online . I was charged $26 with shipping already…read moreincluded . It got sent to the wrong address, I called customer service to look for my package after a week went by. They sent it back to their warehouse. I talked to a lady the first time I called, she told me She would be able to bring up my order again and reorder it all. I just got off the phone with Customer Service & they are now trying to have me pay MORE than what I paid before and shipping wasn't even included yet. He wants me to purchase the order all over again for $38 all in total then after the payment goes through, he would credit the money BACK to me for the SECOND TIME AROUND. This is not fair, I just wanted to get my daughters shoes before she begins Pre K next month. Now we have to keep looking elsewhere when she had her eyes set on those items !!!!

I was need of 2 trolling motor batteries, one was in bad shape and the other was in warranty…read more Called the store and they gave me some options. They set me up with what I needed.

I've driven past West Marine hundreds of times, but never realized what it was until last week!…read more My husband and I recently joined a boat club and needed to stock up on boating gear for our upcoming adventures. West Marine carries a nice selection of boating gear, clothing and other accessories for water activities. The store is not just limited to boating and water gear; West Marine also sells bikes, coolers, grills, luggage, and outdoor dog gear. We purchased a dog life preserver so that our furry friend could join us on our boat trips. We had no clue what type of dog preserver we should purchase, but the staff was so helpful in suggesting the best one for our dog. We also purchased some dry bags to keep our electronics dry on the boat and my husband purchased some linen shirts. The store had such a nice clothing selection that I think I will be back to purchase some clothing for our next tropical getaway. (For some odd reason it is impossible to find a swimsuit in Tampa in November even though it feels like summer 80% of the year.) Will definitely be back to West Marine soon!