I called and made an appointment for a service on my Sea Doo jet ski a week in advance. I get there…read moreon Saturday April 25 2026 and my appointment is not in the system. I have to give all my information again and was told they would not get to it today since the technician is out. No problem...I was told to leave it out front and that it would stay there for 5 minutes as they would move it to a more secure location. I left and came back two hours later. My ski is in the same location. I hooked it up to my truck and as I'm leaving I call the service advisor Bryce to let him know that I am canceling my appointment and taking my jet ski. His response is ok. I told him I'm taking this ski and no one even stopped to asked me what the hell am I doing. Bryce never comes out of the building.

I worked with Kyle to buy a new Kawasaki ZX-10R. Neither he nor the sales manager were pushy in the…read moreslightest. They were very accommodating to my need and what I wanted to do with this purchase and it was smooth sailing. Would absolutely buy here again.

We took our boat to Duncans for service. Because of delays along our route, we were late. The…read morepeople at Duncan's are very easy to work with. They helped us every step of the way. We are kind of novices.

We've been doing business with Duncan's for years and are always very pleased with our service. The…read morestaff is always very communicative, kind, and accommodating.

The MarineMax team holds themselves to the utmost professionalism and service. You are always…read moregreeted with a smile there and they have wonderful customer service. Not only that, but they have the best brands out there!

I am reviewing one of your salesmen, Karl Anderson. Karl is one of the most honest salesman I've…read moreever met. His level of service is beyond amazement. He has pure honest motives on helping people, regardless if they are buying a boat from him. He's responding to my late night text, always ready to help in anyway. For anyone out there who may be looking to buy a boat, please reach out to him. No one I'd trust more. Karl, thank you for everything you have done, truly someone who is passionate about the water and helping.

Brian Trask helped us pick a self deploying trolling motor from Minn Kota For our Sportsman 232…read moreOpen boat. The Minn Kota Instinct was installed by Charleston Marine. We are thrilled with the tremendous customer service and we highly recommend them. The system comes with a remote but Jim Carter setup my cell phone with the Minn Kota App.

Got an amazing quote from Jason who was very helpful. I called back 30 minutes later to schedule…read moreand was told by the service manager that "this is not something they want to take on". Basically they only want to do bigger fancier boats. I feel they should have honored their quote and done the work for us for customer service. Obviously they do not need new customers or business.

Hector Chavarria sold me a 21ft Chaparral boat and it was one of the best customer service…read moreexperiences I have ever had. We drove across the country to pick it up so communication and timing throughout the process were essential. I could have not been happier with how Hector got everything taken care of. He would pick my calls even outside regular business hours. He even helped me out with the registration process after the purchase. I strongly recommend buying a boat through Hector at this location as it was tremendous quality of service and outstanding expertise.

I will start off by saying my experiences at Longshore have been both good and bad. Purchasing, was…read morea bit rocky due to under prepared salesmen at the Charleston Boat Show in 2020 (some promises were made that they simply couldn't keep). But we got past that. The follow-on scheduled maintenance periods were nice. Decent availability, and they were willing to work with my timing to get the boat in and out. Come time for real warranty work. My Robalo R242 had some bonding issues with the center console below the deck and the T-top was structurally failing because of it. Michael Callahan led me on from July 2022 to October 2022 telling me that the work would be covered under warranty blah blah blah. This is nearly 40 emails back and forth of me checking every week, him apologizing for the delay, rinse and repeat. Finally, in October, Michael kindly lets me know that he's doing me a favor by only making me pay $6200 for the repairs. I contacted Robalo, I spoke with the owner of Longshore (Chris is a really nice guy), and I made sure that the issue was confronted. Magically enough, the following week the boat was on a truck headed to Robalo's factory for WARRANTY work! While the boat was away, Michael wrote me out another quote of over $2000 for stuff that I mostly did myself BEFORE THE BOAT WENT IN because I got tired of waiting on Longshore to do it. (Like $300 to secure the foot rest that they improperly installed). The boat came back to Robalo January 18th, and the only things needing to be done were installation of the GPS (was also warranty), and gel coat repairs which would start within the "next few days". THIS WAS TOLD TO ME ON THE 18TH BY MICHAEL CALLAHAN. They broke the acrylic dashboard while installing the new GPS (Stuff happens, not too upset about it. Checks with the rest of my interactions with my amazing "Service Advisor" Michael). I send an email today to Michael to see what the status is, guess what!?!? Another apology for the delay and now, their gel coat guy is "having a personal problem" and will try to get to it early next week. I am completely baffled, and I'm absolutely disgusted with my "Service Advisor" and how this has been handled. Good luck at the boat show! Take your chances, take your luck, but for the love of all that is holy, don't take Michael Callahan as your Service Advisor at Longshore Boats.

Butler Marine of Charleston on Savannah Highway on Johns Island is a great place to go for all…read morethings boats and marine accessories. They have a really good selection of different items available for a good value. The staff here is very friendly and knowledgeable. Good experience each time I have been here.

Bought boat 2016 In…read morewater 3 times - stopped working Had to b towed out 3 times New to boats Could of told me that in board r not popular in ocean water or that it's trouble some Now 2020 Had been sitting same place Wish they would take it back as a low cost smaller boat purchase

Bill is an experienced no non sense individual- I would definitely recommend buying or selling…read morethrough him...in my case I was seller

My wife and I purchased a 20ft center console from Bill at L&S classics. Bill is very knowlagable…read moreand a fair businessman. Bill went out on the water with my family and I the day after we purchased the boat and taught us the basics of boating and boating safety. I will definitely be recommending his business to others in the future.

Bought my first boat (used) from here and loved the atmosphere, this felt more personal but had the…read moreresources and knowledge of a larger dealership. The boat is in fan condition despite being almost 10 years old. If you're looking for your first or next boat, I highly recommend getting it from Rogue Motion.

Rogue Motion went above and beyond to come pick up my boat and take it to the shop to do an…read moreinsurance claim for me. 10/10 service and experience.

I purchased a new 286 Sea Fox Commander Center Console boat from Palmetto Boat Sales, and my…read moreexperience was horrible from the day I paid for the boat, through the delivery process, and beyond as I worked literally for years trying to get warranty items fixed and any reasonable communication from the service department. My boat had over 30 verified and documented items either break or not function from the day I took delivery, such as the steering, water pumps, radar, leaks, paint overspray, sonar INOP, Auto Pilot non-functioning, toilet not functioning, 2' X 2' port-side gelcoat damage from factory, etc. Every water, bilge, live well and macerator pump on my boat had to be replaced within the first 6 months, as well as the power steering assist pump (2 times). It was virtually impossible to get a timely response from the dealership service department. Keep in mind the boat was unusable or not fully functional during these times. I repeatedly asked for a close inspection of the hull of my boat, which routinely had water in it. Literally a foot of water would be sitting in my hull when I would arrive at my boat to go fishing in the morning. Each time it was blown off by the service department as some sort of spill over from the engines, or fresh water draining or ice melting. After over a year of back and forth frustration with the service department, and no resolution, a mechanic at the marina I keep my boat noticed water leaking into the hull where a trim tab was not sealed at the factory. Supposedly this was inspected by the service department on one of my many requests to have it fixed. So essentially, my boat for two years had been suffering from severe, undesigned salt water intrusion into the entire hull area... battery cables, electrical system cables and wires, pumps, all were compromised by being completely submerged in salt water for many hours at a time... not how any boat is designed!! I met with the owner of Palmetto Boats and a representative of Sea Fox, who agreed to replace all affected items and make the boat "right". Once out of the office, my issues were turned back over to the service department again, and the same delays and lack of communication about the condition and repair of my boat repeated itself! I again met with the owners, who essentially blew me off as being tired of listening to me. Essentially, I spent $125K on a boat that was never as-advertised. Sea Fox's answer was to spray it with Salt-Away, and the owner of Palmetto Boats told me "...he had owned lots of boats, and I should expect to have problems when a boat is in a saltwater environment." Unacceptable answer to me, but they could have cared less... they had my money. If avoidable in any way, DO NOT purchase a boat from this dealership unless you have your own service department, mechanic, and don't plan on receiving any customer service or repairs after you pay for it!

From the owner: For all of your boating needs Palmetto Boat Sales has you covered! Whether it be sales or service,…read moremaintenance to fiberglass repair to electronics installs, our professional and well trained and certified staff are here to help you along every step of the way.