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Marine Diesel

4.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Services - Marine Diesel

Boat parts and supplies

Boat repair

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3 years ago

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4 years ago

Always helpful and can get you the parts you need. Been doing business with them for as long as I can remember b

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Dock Blocks

Dock Blocks

2.8
(5 reviews)

Here is my boat sitting on "dock blocks" but still in the water. Useless product. There are better…read moreproducts out there. stay away.

I approached this organization about a floating dock for my 22 foot SeaRay. Sent the specs to…read moretheir Sales Rep, Doug Edwards. Was assured that they had accommodated boats of my size in the past and it would not be an issue. Bought over 100 blocks and paid for a professional installer (recommended by Doug Edwards), to attach to my permanent dock. Right from the start, had issues. Boat went onto dock easily, but due to weight, experienced what they call "taco-ing". In other words, the dock bends severely and essentially hugs the boat's hull, making it very difficult (almost impossible) to get back off. Doug offered several fixes (the first I did and paid for, the second I did not do since even my professional installers thought that given the size of the boat that it would end in a bigger problem). After the first fix, took 8 men and a power winch to get my boat off of the dock. Short story is that they should have never sold me the dock due to the size of my boat. They admitted as much and offered to help me sell it (which they sort of did but with no results). So due to their greed and lack of professionalism to tell a potential customer that their product would not work for me, they sold me their blocks and took my money. As a fishing dock or kayak launch, probably fine, but for any decent size boat, stay away from this product. Worst purchase I have ever made.

Longshore Boats

Longshore Boats

3.0
(2 reviews)

Hector Chavarria sold me a 21ft Chaparral boat and it was one of the best customer service…read moreexperiences I have ever had. We drove across the country to pick it up so communication and timing throughout the process were essential. I could have not been happier with how Hector got everything taken care of. He would pick my calls even outside regular business hours. He even helped me out with the registration process after the purchase. I strongly recommend buying a boat through Hector at this location as it was tremendous quality of service and outstanding expertise.

I will start off by saying my experiences at Longshore have been both good and bad. Purchasing, was…read morea bit rocky due to under prepared salesmen at the Charleston Boat Show in 2020 (some promises were made that they simply couldn't keep). But we got past that. The follow-on scheduled maintenance periods were nice. Decent availability, and they were willing to work with my timing to get the boat in and out. Come time for real warranty work. My Robalo R242 had some bonding issues with the center console below the deck and the T-top was structurally failing because of it. Michael Callahan led me on from July 2022 to October 2022 telling me that the work would be covered under warranty blah blah blah. This is nearly 40 emails back and forth of me checking every week, him apologizing for the delay, rinse and repeat. Finally, in October, Michael kindly lets me know that he's doing me a favor by only making me pay $6200 for the repairs. I contacted Robalo, I spoke with the owner of Longshore (Chris is a really nice guy), and I made sure that the issue was confronted. Magically enough, the following week the boat was on a truck headed to Robalo's factory for WARRANTY work! While the boat was away, Michael wrote me out another quote of over $2000 for stuff that I mostly did myself BEFORE THE BOAT WENT IN because I got tired of waiting on Longshore to do it. (Like $300 to secure the foot rest that they improperly installed). The boat came back to Robalo January 18th, and the only things needing to be done were installation of the GPS (was also warranty), and gel coat repairs which would start within the "next few days". THIS WAS TOLD TO ME ON THE 18TH BY MICHAEL CALLAHAN. They broke the acrylic dashboard while installing the new GPS (Stuff happens, not too upset about it. Checks with the rest of my interactions with my amazing "Service Advisor" Michael). I send an email today to Michael to see what the status is, guess what!?!? Another apology for the delay and now, their gel coat guy is "having a personal problem" and will try to get to it early next week. I am completely baffled, and I'm absolutely disgusted with my "Service Advisor" and how this has been handled. Good luck at the boat show! Take your chances, take your luck, but for the love of all that is holy, don't take Michael Callahan as your Service Advisor at Longshore Boats.

Marine Diesel - boatrepair - Updated July 2026

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