Ok if you need help, and fast, which.. lets face it.. we all do..especially when it comes to…read morefinding the right toner cartridge or receipt paper... or otherwise.. Well You need someone who knows and is willing to assist. Because again, who wants to spend god knows how many hours trying to find that illusive toner cartridge or thermal receipt paper that will actually fit your machine! This place has never let me down! I have tried to stump these guys, impossible! They are like all harvard and MIT grads. If they don't know where something is, by golly they will use algorithms to find it!!!! of course they could probably just use the store super-computer but..what fun is that when you have math. Really. Ok seriously, I've been to the other stores... who I will not name.. and none of them are as helpful... So definitely go to Officemax... so much better than Stap...oops..I almost slipped. Ask for Peter, he's the man! Tell them A.C. sent you. He will roll out the red carpet, as he does for all customers there... and get you out quickly and on your way!

From the owner: Our business specializes in helping you do business better! We offer a large variety of office…read moresupplies and technology products, print services, tech services, FedEx shipping and more. Client Satisfaction is our #1 priority!

It used to be a friendly place to go get paperwork copied or faxed and shop for supplies not…read moreanymore and they are rude I will never go back ! I will get my supplies elsewhere and fax elsewhere No one should be treated like that just going in to shop

I needed several item plus needed things printed and they were fast and courteous. Very helpful and…read moreknowledgeable.

I just want to give a big shout out to Print Associate Daniyah. She was a huge help with my project…read moreand was able to create a workaround for something that I messed up on. It was a total pleasure to work with her!

I had an awesome experience at store 559 with Charity 2019907 she was welcoming and happy to help…read moreme, and that she did and helped me save money. Thanks again Charity for u your help.

Printing department is awesome, Vern helped through challenges and issues with the website…read more Vern Ensured our project was perfect and timely, my pick up was with Simone who was so helpful and kind. Bob was also very helpful. Great team work!

Their printing service and fax service was awful. Their machines are very important medical…read moredocuments that needed to be fixed and 3 times they were eaten and 2 of the 6 documents are completely damaged. The staff are incompetent and not willing to help in anyway. Stay clear of this location.

It feels pretty spread out and lonely in the store but that doesn't stop the staff from being…read morefriendly and helping you find what you need.

I've been here several times precovid, mainly for use of their lamination machine and printers that…read moreprint on thick cardstock. They offer different print and fax services, photo restoration, and laminating for orders small and large. You can even email your document to them with instructions and it'll be complete when you go to pick up. With that being said I've use this service when I create custom invitations that need printed on cardstock and the counter has always been busy. It is clearly their busiest department and I'm often left waiting for assistance for 15 minutes or more. It's not a service you'd want to attempt on your lunch break. I've also bought ink, a printer, and camera card over the years. I've found their prices high for some items and service to be average. What I can appreciate since covid hit is the curbside pick up which really is touchless. You roll down your window and they literally throw your purchase in your car, at times quite aggressively. If you don't need it now order and pay online and have it dropped off free the next day which is currently the service I use when I need ink. It's a service I hope they continue when this pandemic is over.

The service is always excellent at the printing counter. But the actual act of getting it done is…read morealmost always painful. I just needed to print one piece of paper and I was there for nearly 30 minutes. No line, but just a ton of technical difficulties.

my first time here and its a NO! Someone that is either a frequent customer, a relative of an…read moreemployee or an employee came in there with a dog. Not an emotional support animal. the dog was on the counter, one of the staff picked up the dog and kissed it! The heck if someone is allergic to dogs. Not only that but they let him jump the line. Then Im waiting in one area somebody says i'll be with you and never comes back because he is hugging a dog. I then asked someone where is the designated line for pick-up because theyre all over the place. She then asks are you here for a pick-up? smh YEEEEEEEEES! Thats why I am asking about the document pick-up line. My goodness.

This staples is in a strip mall and closer to Home Depot in Downingtown. They have shared parking…read moreand plenty. Usual staples with stationery during school openings and limited at other times. They do have electronics items , laptops, pcs, copier machines, routers, etc. I have shopped here for stationery and pleased with it.

Far-off in the corner lies this Staples. I have been here several times in the past few years and…read morethe staff here is quite friendly and overall helpful. I had a stamp made here and got it in record time. Overall, they seem to be well stocked. The challenge here is parking as they are located in a corner of the shopping center and shares that corner with another chain retailer. Be prepared to walk a bit during peak hours. This place will see more traffic as I heard the Exton store may be closing.

Self service copies, streaky, terrible quality 50¢ for one piece of paper. Double sided. Absolute…read moregreed. Looking for help? Nope. Good lucky finding anyone. Because paying people wouldn't fit into the corporate scheme. Never again.

My wife and I have been very loyal customers of Staples on Lincoln Hwy east, Lancaster, PA for…read moreover 8 years! We use it for our Company and personal marketing, shipping and retail shopping. All the years that we've been coming in we have never had one problem, we usually come in 2-3 times per week. We have always had a pleasant experience. Today that changed! We witnessed the most unprofessional conduct from a clerk, and the manager on the same day! It was appalling! My wife was looking for plastic boxes for our trade shows. I called the store before she left to verify they had the boxes we chose from their website in stock. Usually when I call, the employees are very helpful. Today when I called I spoke with a man, he asked me if my computer told me if the store had any in stock. It did not. I felt like he was lazy and attempting to put me off. I persisted and he confirmed they had several in stock. My wife went to the store and was unable to find the sizes we needed. She asked one male employee where she could find them. I was on the phone with her on speaker and could hear everything. He told her to ask another employee. She told me he was on the phone on his Apple watch. She asked a clerk named Destiny, I heard her tell my wife the boxes were on a shelf and that she was too busy. She said "you'll have to come back later." I was in shock! She said it in a very rude and authoritative manner. I said who is this woman? My wife said a rude twenty something clerk. My wife and I are business people. Our time is money. My wife saw a ladder on wheels and climbed up a couple steps to get the two file boxes that she needed herself. This clerk's Destiny yelled at my wife. It was the most pathetic display of unprofessionalism we have ever encountered! It was like a low class mother yelling at her child! My wife is twice her age. My wife told her she didn't appreciate the way she was speaking to her. Destiny told her that customers using the ladder posed a liability risk. My wife understood and apologized. I was in shock as this Destiny continued to yell at my wife and I was in shock when she threatened her. My wife said to her are you threatening me? She then told my wife she would not check her out at the register. I was again in shock! My wife went to report this antagonization to a manager named Travis. He must be new. We are there all the time. We never saw him there. My wife said she did see this Destiny, she also said she heard her be a little rude and bold to other customers.However my wife never had any conflict with her. All the managers we had ever had an experience with at this store were always helpful and professional. This new manager was a poor excuse for a manager in any capacity! He continued to belittle my wife. He told her in a very arrogant way that the clerk was right. I guess he was never taught the principle that "The customer is always right" Especially when she is professional , calm and apologetic. This ridiculous egomaniac was a joke to the word management! He has no business being in charge of any decision-making that involves interactions with the public! We were happy customers who came 2 to 3 times a week at this location for almost a decade! Now we do not want to set foot in the store. This is all because of two pathetic ridiculous employees. We have many friends and business associates who will surely follow suit if this isn't rectified professionally. We will escalate this up the corporate ladder before we decide whether to say "good luck and God bless you" to this ridiculous new age Staples with Destiny and Travis at the helm. All it takes is one bad apple to lose many loyal customers indefinitely. In this case two bad apples.