Unexpected fee after cancellation + refund refused We enrolled our son, Talen, at Johns Gym in Austin and withdrew/cancelled his membership in April as a result of a blood clot and condition that does not allow him to box anymore. After the cancellation, we were still charged an additional fee. We contacted the gym right away to request a refund, but we were told we missed the reimbursement/refund window, so a refund would not be provided. I understand businesses have policies, but this felt frustrating and unfair given that we had already withdrawn him. I'm leaving this review so other families clearly understand the billing and refund timelines before signing up. I'd appreciate the gym revisiting this situation and making it right. read more

Nice gym but more geared towards the kids. I think it's great my son is now 28 and he stated boxing @ 8.

Still a solid 5star place for kids JiuJitsu!! My son has been going to johns gym from past 4ish+ years, and we absolutely love it. As any other parents would want, we too wanted a best coach for our kid, and James is the coach for kids jiu jitsu, and we couldn't ask anyone else other than him to be our kids coach, he genuinely cares for each and every student, he's % unbiased, and somehow manages to give each and every kid his attention/time, he's very passionate and knowledgeable about what he teaches. Kylie is the one who sits at the front desk, she's super nice, friendly, welcoming and attentive. Overall, if you're looking for a jiu jitsu coaching for your kid, look no further, give it a try!! read more

Dear Owner of John's Gym, The reason why we sought teaching in self defense and why I haven't used my real name is due to being a victim of domestic violence. My son's father had been stalking us and I had to hide where we live. Our assailant had a restraining order which has now expired and due to the manner in which the judicial system works, one has to know the where a-bouts of their attacker to have them properly served. It's kinda hard when they're a fugitive. As most victims know, a piece of paper does little good. So, I decided it was best to learn the skills which your business claimed to have, skills I wanted to learn and my son too to protect ourselves! So, you're lack of sensitivity to the plight of probably most your "would be clients", I'll say, "don't go here, unless you're a masochist!" read more

I love this gym! My family has been training here for three years now. I've been training jiujitsu for 1 year now, ive lost almost 50lbs and built confidence like no other. The owners and coaches are amazing! They'll help you reach your goals and beyond. Try them out sometime! I HIGHLY RECOMMEND THEM! read more

John's Gym - Brazilian Jiu-jitsu Near Me - Austin, Texas

I had driven by this gym a couple of times and when I researched best boxing gyms in the Austin area, this one came up. I had been going for almost a year. Unfortunately, I moved and could no longer attend, but I really want to write a good comment. I've been to a couple different boxing gyms in Austin and sometimes those gyms have a lot of heart but don't always have a good curriculum or a structure. It never felt that way at John's gym. The class, even when big, you felt like you would still get time to ask questions about technique and the instructor would come around and fix your errors. Both boxing instructors have been extremely knowledgeable and do more than just teach technique. They talk about what you should be thinking about as you are boxing. They also teach basics really well and have different levels so you can move up. One thing I would have liked is a separation of conditioning and technique. There are times I would have liked to focus on technique more. Overall, the customer service is great. Not sure what the other comments on the reviews were about. John and Kyle (who handles customer service) have been really good at calling you and refunding if needed. The one month membership is real and you can cancel. Just be an adult and don't forget. This is someone's business so be understandable. I wish miss this gym. read more

Great experience through and through from the coach Brandon teaching Muay Thai to the positivity and respectfulness of all the classmates! Very clean tidy gym! Highly recommend read more

So let me say first, the trainers and the other "classmates" were awesome. They were very helpful and patient and taught us a lot in one class. That's where it all went downhill. We were told that we were able to get a 30 day free try to test out the gym and boxing. This was what brought us here because boxing being a tough sport, we weren't sure we would like it. Before attending the first class, I asked a few times about monthly cost only to be told that we would discuss it when I got there. Fair enough. So after the first class, we were told that we could officially sign up for the month trial. Great, let's do it. Well it requires a credit card on file. As you can see from other reviews, it isn't always that simple. I haven't had the greatest experience with giving my card for trials so I simply said that I didn't want to put my card on file. The owner said, oh that's ok, then we will need six months up front to be refunded if you decide not to continue. So $180 a month, for six months up front. $1080 EACH for a free trial. Wow. So I did what anyone would do. I went to Academy and bought the equipment I needed for half the cost and have lost 22 pounds in the comfort of my home boxing gym. My advice. If you are interested in boxing as a sport where you want to get in the ring, proceed with John's Gym, with caution and a hand on your wallet. If you are interested in boxing as a great workout, head to Academy, buy the gear and learn the basics in books and on Youtube. read more

Visited this place to see if it would be a good place to put my daughter. Everything looked okay at first, then I noticed the kids were getting different levels of attention, and not the understandable kind. I asked someone why this group is getting more attention and he said "Those kids are the ones who enter tournaments." I asked "So that means they get all the attention? What about these other kids?" The other kids barely got any attention, there was no discipline, order or structure. They were loud, playing and not paying attention. And the instructor didn't seem to really even care. The instructors seemed very aloof about the other kids only focused on select individuals. And even with them they were lacking in discipline, order and structure. It's obvious these people pick favorites and ignore the rest, neither of these are ok. This makes the kids feel better or worse than others. If u want to spend 200 a month on a place for ur kid to socialize then here u go. But I'm looking for a place my daughter can learn both physically and mentally and this is not the place for that. read more

IF YOU WANT YOUR CHILD TO BE PUSHED ASIDE! AND MADE FEEL LESS *THIS IS THE PERFECT GYM FOR YOU* We been coming here for about 8 months now. And I've seat here and whiteness not just my son but other kids being pushed aside. This place only cares about the kids that are already competing. JAMES told me himself(one of the instructors) or a poor excuse of one. Why did I last so long? Bc I hoped that it would change. But it never did. I tried talking to them but all they did was get a attitude! Today I'm thankful to have found a better gym that treats my son equally and is helping him grow. Thanks for nothing! I regret letting them put my kid down. And him asking himself why he wasnt enough! This people dont deserve to work with kids! read more

I have utilized John's Gym's personal trainer (Jasmine) for weight loss and strength training. She is the best in the field. She doe

I have spoken to John the owner, and he cleared up the issue. I appreciate when an owner takes time to personally respond to reviees and cares about the customers enough to resolve a misunderstanding. I like to support small business, and woukd recommend John's gym to anyone who wants a real workout and akso does not want to be a part of a big "corporation" type gym, and also also wants to target a specific skill set like boxing, bjj or muy thai. read more

Did a trial class and loved it, even though it was my first time the coaches took me under their wings and made me feel like family. If you want a killer workout and to get into boxing or fighting, Johns Gym is the place for you! read more

This gym has always met my needs and it feels like a family. The people are great and the fighters are amazing. The trainers are very well versed and are always ready. The training is punctual and very challenging at all levels. Love this place and happy they have accepted me within thier family. See ya soon, Johns. read more

John's Gym - Brazilian Jiu-jitsu Near Me - Austin, Texas

Joined a 6 month package for boxing with the gym. Two weeks after I joined I broke my hand in a car accident. I asked the owners if I could put my membership on pause as I would be out for at least 3 months while my hand was recovering, they denied my request. After not being allowed the courtesy to pause (with every intention of picking up where I left off) I didn't care to go anymore. Then there was an issue with cancellation as I did it over text and not via signing a cancellation document, so I was charged another couple of months until that was taken care of. The atmosphere is positive, the instructors are nice and knowledgeable and it's suppose to feel like a 'mom and pop' place, but I found it to feel very corporate when it came towards dealing with the owners as I was denied to pause my membership with good reason. I felt as though they could have simply accommodated me and I'd still be going this very day. All in all, paid 8 months for 2 boxing lessons. read more

So....if you're serious about toning that couch trimmed physique or need to brush up on your material arts/kick boxing this is the place for you. They offer small class personal attention taught but several well trained instructors. Whether you're skills are advanced or you're a true newbie, they have several classes and times available. They even have a 10 class package for $15 a class. Can't be beat!! Get fit and lose that "Dad Bod"....cause it's just not cool. :) read more

My 8yr old daughter and 5yr old son LOVE this gym. From the AMAZING coaches to the staff. They learn discipline, gain confidence, and best of all are tired from a great workout. read more

John's Gym - Happy kids - Brazilian Jiu-jitsu Near Me - Austin, Texas

I like this place -- it feels small because as a regular (3-4x/week) all the employees know your name and greet you warmly, but there's quite a bit offered here. The cardio pass, $59/month for 6 mos contract (but check out the GO! Local deal! Month-to-Month!) gets you into cardio kickboxing, cardio boxing, TRX, zumba, and yoga. Their website is *mostly* up to date...with a few minor oddities you'd only know if you went as often as I did. The morning cardio classes were SUPER small (3-4 people) and friendly, with the 6pm ones far more packed (15-20). Regarding cardio boxing/kickboxing: Janell and Jesika are good all around cardio workouts, Megan is good cardio but be ready for LOTS of squats, Carey is THE boxer and always in your face to go harder. Unfortunately, all but Carey (and one who left) move so fast you're not usually hitting good punches, and hence relieved my anger less :P TRX with Carianne is fun strength training, I really like how it's adjustable on your level of strength. They also have BJJ and technique boxing but they cost $10/month each (discipline) on top of the $59. I wasn't keen on rolling around or getting hit in the stomach, meh. read more

I never thought I would be one of those people who went through withdrawl if they missed a session at the gym, but that's what this place has turned me into - a healthy, energetic, happy, monster! I have been taking classes at John's Gym since January because I wanted to be fit and healthy, and know how to defend myself if it was ever needed. Pleasantly, I also dropped 18 pounds, so that is a bonus! Everyone who works here is so patient and kind and helpful, not to mention incredibly skilled and knowledgeable in their field. The passion of the coaches is contagious, and it truly feels like a family here! John is almost always at the door, greeting me when I come in, Rob and Henry are encouraging me to keep going when I want to quit, and Emily and Monica are always full of energy and motivation. I love this gym!! read more

I started personal training with Jasmine about 3 weeks ago and couldn't be happier. She's been amazing. She developed an easy to follow meal plan, modifies each training session to match my ability and increase my strength, and is always giving me tips to improve every day health improvements. She both motivates and pushes me to do more each time. I also attend the cardio boxing class taught by Kurtiss and the cardio kickboxing class taught by Katie. Both instructors are amazing. The owner John is also extremely friendly. The gym is small and intimate and the staff is incredibly nice and welcoming; much better than the large corporate gyms. I've already brought my husband and friends to a few classes and continue to recommend it to others. Do yourself a favor and give these people your money. :) read more

John's Gym - Brazilian Jiu-jitsu Near Me - Austin, Texas

For the instructors, quality of workout and all round atmosphere John's Gym gets 5 stars for sure. I went to Johns' Gym for 3 months before I had to deal with an old injury and on doctors orders had to stop punching because it was stressing my shoulder. The short time I was there had a very positive experience with qualified teachers, healthy clean environment and class members were friendly, nice and focused on learning and staying fit. Slight challenge with the fine print on the contract, make sure you read and understand the details and pay attention to the billing process so there are no surprises. There was a bit of issue related to the auto renewal clause which caused some needless frustration and tension so that is why only 3 stars overall. However after some back and forth emails it got resolved as the owner was understanding and flexible and provided quality customer service in the end So advice is pay as much attention to the contract as you do to the instructors...if you do you will have a great experience at John's Gym. read more

A great environment with great instructors. The owners and staff are welcoming and the gym lacks the intimidating feel other gyms put out. No one here is looking to beat you up! This is a place the entire family can enjoy. The jiu jitsu program is excellent. Great mat space and high quality instruction. They even allow a veterans jiu jitsu group to meet at their gym and train for free. Such a great service. I appreciate their love of the veterans community. If you have any interest in the martial arts or fitness, you should give them a try. read more

I never liked working out just for the sake of doing it. I need to trick my mind into focusing on other things... enter Jiu Jitsu. Started taking BJJ classes here, and I am really enjoying it. John (owner) has been teaching them thus far, and he's a super nice guy. He even let me borrow his car for a bit when I had some troubles with mine (don't come in and ask to borrow his car please). He's bringing in Rodrigo "Brucutu" Cabral to take over classes soon, so I'd imagine we'll be learning a lot of new stuff. All the guys I've rolled with so far have been very friendly, and I haven't run in to any "I must break you" guys. We work hard and push each other, but the goal is to learn and get better. My fiancée (thank spell check for the accent mark) takes the cardio kickboxing, and she said it's a hell of a workout. She digs it, but she's into that sadistic stuff. Only been a member for a couple weeks, but I totally recommend you at least come in and check it out. It's a nice vibe, good people, and family friendly. read more

I had an great experience working out at John's Gym! I had just moved to Austin, and I searched all over for a great gym to practice BJJ, and I found it here. John's Gym offers world class BJJ and other martial art instruction for an incredibly good price. I have been to quite a few gyms in the past, and I never felt as welcomed as I did here. There is quite a gender and age mix of the martial arts practitioners, and you really are treated like family when you walk in the door. The Jiu-Jitsu instructor was amazing, but he was also very open and very easy going. You train very hard, and I got in great physical shape, but the instructor never tries to stroke his own ego -- he is most focused on you, the student. I don't have children myself, but I know that the gym offers a number of great children's classes as well. The kids always look like they're having an awesome time training. I was also very impressed with the cleanliness of the facility; the gym was very well kept. I would DEFINITELY still be training here if I didn't have to move away for work, and I was very bummed when I had to leave. Seriously, if you're at all interested in amazing BJJ or other fitness instruction, please check these guys out! read more

As a veteran to kickboxing classes from other folks who opened shop in the same spot as where John's Gym is located--and failed--I was thrilled when I learned John's Gym was opening. What I absolutely loved is when I first walked in there was John..instructing...who took the time to come over and meet me and answer all my questions. He offered a free class to so I could get a feel--which I did take the next day. I ended up joining with a friend after seeing an ad in Austin Woman magazine for a 'join with a friend' special. This was just over a year ago. The schedule for kickboxing is ideal with morning and evening classes...there's also cardioboxing, TRX, zumba, yoga, focus mit training and an array of martial arts classes for adults and children. What I also love is the family atmosphere...there are classes going on simultaneously making the energy in the place just come alive! The instructors are top-notch...Janelle and Meagan are my two that I usually go to and each time they really kick my behind--even after all this time. Their experience is unmatched, and every class is a full house. The results? Stamina, muscle tone, more energy, weight loss and best of all...I sleep like a baby! Who wouldn't want that? Pricing is month-to-month and you can cancel at anytime with at least a few days notice...you also have the option to freeze if you want to take a break or if funds are limited. This allows you to come back without interruption. You know the saying from Cheers..'where everybody knows your name'....yup..this is the place and it couldn't be more welcoming--and motivating to want to work out. You actually make friends with the staff and members. John's is really good with their Facebook page--informative, and engaging. Members chat it up, ask questions, and John's provides updates if there is an instructor change, new classes, traffic accidents, etc. Impressive! I highly recommend John's..especially for families who are looking to work out together and/or get their children involved in martial arts at an early age. While they are in class...parents can work out too! Five STARS! read more

I moved here in August from out of state and finding a good Jiu Jitsu program I could continue training at was important to me. I had 4 or 5 recommended gyms on the list and tried Johns Gym first. Long story short I didn't visit any other gyms, I knew this was the place for me. The instruction here is outstanding! There are multiple instructors that bring different things to the table giving you a variety. I enrolled my 8 year old son into the kids classes and they are great too! I ended up getting more than a gym, I found a Jiu Jitsu family and community here. I recommend this place to anyone of all experience levels. read more

I went to check out the school last week and found that this place uses high pressure sales tactics. To start, the lady in the office was somewhat evasive about the prices. And you are not allowed to take all the classes for one flat price (like at other gyms in the area.) I also didn't like that they were playing music while training was going on (it sounded like Kanye West or something, and that is not my cup of tea.) I chose to look somewhere else. Then I started getting emails from them, as well a text messages (one of which included a photo of the woman at the front desk - why?) I never replied, but I then ended up getting a call from them. It's almost like being stalked by an ex. The place I chose instead was $150 for striking, BJJ etc. with well credentialed instructors, and NO SELLS PITCH. I have heard that John' Gym is a legit place with great trainers. But not for me. read more

I came here for the Brazilian jujitsu and eventually muy thai. there's a lot more hard core places out there to train, but I picked this one. 1. great place for family- my wife is taking bjj now with me, and my daughter is starting. No big ego's or attitudes, no guys hitting on all the ladies. Just people looking to train and have fun! 2. No drama- there is a nice open door policy- the great thing about bjj is the camaraderie, even with people in other states and countries. if you're in town, drop by and train! no secrets, none of that "you train here and only here" crap 3. unlimited training- some places limit you're training. you pay a lot per month and can only go to 2 classes a week. that's a tough way to learn, and expensive. there are decent places out there, but if you want good training, good atmosphere and learn a great sport without the drama and egos, or if you're a woman that wants to give it a shot, this is your place! read more

Do not let your kid come here if you actually want your child to learn discipline. Being in the military I know something about discipline. It blew my mind the lack of etiquette and consideration toward every student and showing immense favoritism toward those competing toward championships wanting only to receive trophies. Which completely understandable, but what about the rest of the kids? The other students get tossed aside with the new ones and have no chance of progression. So it leads to the fact that it's a waste of money for those parents who do not want their kids to compete Also that'll does not seem that they know how to properly teach discipline seeing as the students don't listen. Also instead of correcting them with that fact that they are not listening, they get told to simply sit down and get basically put in time out due to them not listening to the instructors mediocre disciplinary actions. They don't command respect so why should it be given. The point we send our children to this is to instill proper discipline for the future. They're supposed to be learning something from being here, right? Not just how to kick another child's ass. I would not waste my time or money here then what I already have and will always regret. For $200 have my child sit in the corner for not listening? I can do that at home for free. read more

What a GREAT workout and an even better environment! I have taken the cardio boxing and cardio kickboxing classes, and have gotten a great workout at both. I leave feeling energized and cannot wait to get back for more. They have a boxing ring, bags for classes, workout equipment and space for martial arts classes. The staff are so friendly and helpful and people of all ages and abilities can be seen walking around. I love the classes and am excited to have such a great program in Austin! read more

My first impression was "this place is very professional!" Because they immediately sent a confirnation email of my "free class" not only were they attentive after the phone call they also contacted me at my place of employment the day of my free trial class to confirm I'd still attend later that evening. Well i arrive about 15min late! The woman at the front desk had me sign a waiver for my son (understandable) he mentioned to me that he forgot his wraps, the lady tells him "its ok, just don't hit the bag too hard" i immediately asked "do you have wraps for sale?" Why would zhe not offer to sell me wraps? My son has been boxing for over 3yrs i believe this place is strictly for ppl that are doing this as a hobby, i proceeded to let my son practice- at the end they hit the bag for about 10min and worked out for about 20min GRANTED WE WERE LATE! There was NO diversity, no knowledge of what the gym consists of, the woman at the front desk was BEYOND frustrated with all of my questions, she honestly didnt understand my questions at all- she told me ppl train for fun they don't compete- she also said i needed to talk to someone named manny- i asked when he'd be there she said "maybe, Wednesday" i asked if he could call me or if i should call him she said "i can tell him to call you but i doubt he will" My experience felt like her entire demeanor changed once she put a face to the voice over the phone, it seemed as if she didn't want us there-she was not customer friendly nor knowledgeable of the class and she literally shrugged her shoulders and rolled her eyes as i walked out! read more

Ive been training in the noon class for about 10 months now and I have really enjoyed it. I am in much better shape, my stress level has gone down, and I have learned a lot. I have competed 3 times and was able to win gold in the Naga austin no gi beginner division. It is a great atmosphere very welcoming to both a serious competitor and a fresh white belt. I have made friends here and met many other veterans the owner truly cares about his students and the art of juijitsu it shows. read more

I have not been to John's gym in about a year, but I wanted to note that when I was a member I did have a great time at the gym. I mostly attended the cardio boxing and cardio kickboxing classes, and my wife attended those as well as a yoga class that was available for a short time, and we both enjoyed the workouts. The classes are very upbeat and challenging, will definitely sweat a lot and burn a lot of calories. The one issue I did have was with how crowded the classes often became, but you can only do so much with the space you are given, and I believe the schedules have moved around since I was there so perhaps the issue was addressed. My main reason for leaving the gym was that I could not attend enough classes to balance out the cost due to my work schedule and the classes I could attend were in peak traffic times, so when you have to drive from Pflugerville area to John's Gym and don't want to fork out the toll road money on top of monthly fees it can turn into a very long drive. So, if you live in the area I would definitely recommend the gym, John is a great guy, very personable, and so were his other staff members that I encountered while attending the gym. read more

Six months ago, my wife took me to my first cardio-kickboxing class and about halfway through, I thought "holy crap, I'm going to die. Get me to a couch, stat!" She had found John's Gym several weeks earlier, and she and my 10-year-old soccer machine of a son had joined. My boy loves the junior boxing classes, and they're really helping his soccer. Well, after six months I've lost 22 pounds, and my strength and cardiovascular fitness level have never been better. The energy and encouragement I and my family get from the owners, the fantastic instructors, and the friends who we train with have driven us to try so many new and rewarding fitness regimens. My 13-year-old daughter loves the cardio-kickboxing classes, and I'm learning some Muay Thai in the Strike Fit class. The Fit to the Core class is incredible, and now my wife and I are training in kettlebell sport with the Iron Tamers class. Strength, power, and endurance--that's what you can build at John's Gym. The bottom line for me is this: Because of the generous, welcoming, goal-oriented environment established by the instructors and owners and fostered by the community of athletes who train there, I don't just go to John's Gym. I'm a part of John's Gym. I can't recommend it highly enough. read more

I must have researched half a dozen other Brazilian jiu jitsu programs in the Austin area before I joined John's Gym over a year ago. Starting my jiu jitsu journey as an overweight 39 year old was beyond intimidating, but right from the start they put me at ease. Whether it was setting up my first free class with Jasmine online up to walking in my first day at the 620 location where John shook my hand and welcomed me, I couldn't have asked for a better way to begin. Without exception, every coach and gym member that I have ever met or trained with in the John's Gym family has been positive and selfless. Pressure, accountability and camaraderie are applied in equal doses to make for a great experience each time I walk through the the door. Everyone here helps everyone so that we can all be the best that we can be. read more

I joined John's gym 4 months ago and it has been a great experience. Everyone is very friendly and welcoming. I have lost over 30 pounds and I am learning to defend myself. I have been taking the jiu-jitsu class. The coaches are terrific. read more

I didn't have a good experience here. I went to the boxing/kickboxing classes and I felt that the instructors weren't very helpful. I'm the type of person that needs instruction. I want someone to show me the correct form and coach me (at first, until I learn how to do it), especially since I'm not an experienced boxer. I came here to get a good workout. Also, the owner/manager wasn't very helpful. I asked him how to wrap my hands on the first day that I went and he was VERY unhelpful. He suggested that I look at a YouTube video which would have been fine, but the class started in 10 minutes. I would have appreciated it if he had taken 2 minutes to give me some pointers. He just sat behind the counter, not doing anything. This might be a great place for you, but I was expecting something a bit different. read more

I live in the neighborhood and was looking for a gym to try out Brazilian Jiujitsu. My employer who is a brown belt in the sport encouraged me to take a look at John's gym because he had heard good things from others who train here. Starting martial arts training at 40 years old can be a little scary but everyone at the gym was so warm and welcoming that I immediately felt confident and comfortable. The instructor is top notch. He inspires and encourages me to meet and exceed my personal limits. John and Jasmine have something great going on here..you will feel like family from the minute you walk in. They offer a 30 day free trial! read more

OMG! This place is amazing. I have been taking cardio kickboxing and tonight I took my first cardio boxing class. If you are looking for a gym that's all about checking people out and hooking up, go someplace else. If you want a gym with great instructors who are going to get you to sweat your ass off, to get you to do more than you thought you could. To make you stronger, faster, more energetic and have fun doing it all then this is definitely the place for you. I wanted to lose 90 pounds when I started here and after a couple of weeks I'm done 12 pounds. This place ROCKS!!! read more

The gym itself is ok, I enjoyed the teachers to varying degrees but in terms of technique i would say it's a decent place to learn and practice even though the facility is run down. The reason I didn't give a higher rating is that they make it real hard to cancel, without going into too many details it wasn't handled correctly and the gym was communicating with me over text. Who does that? They've continued to bill even though they apologized and acknowledged my cancellation, again over text. I opened a dispute with my cc company. If you sign up pay cash or go elsewhere! read more