I took my truck for a scratch and small dents on drivers side of the bed of my truck near the fuel…read moredoor. It took over two weeks when I was told one week. When I went in to get the truck and I was trying to ask questions to Tim the owner about making sure that the topper was sealed back correctly he started helping another customer that came in after me and when I asked him he was rude and made a smart-ass comment that it was just a topper! They are understaffed and I get that he is extremely busy, but no reason to be unprofessional with a customer, so three days later I drive to Chenoa and opened the back topper and tailgate and found two of the clamps laying on the truck bed floor and the other two loose!!!! Thank God it didn't fly off going down the highway!!! I also asked about the glass/ceramic coating being put back on my truck and he was snotty again saying that the paint had to cure first, then his wife said for three months before I would be called to let me know when to bring it back, first time I was told that ever and I assume if I didn't ask wouldn't have been told! Will never do business with them again!!!!!

ZERO STARS. I called Stamps after I'd been in a minor accident, I talked to a woman who seemed…read morefriendly, she told me to come in any time for an estimate, but that they close from noon-1p for lunch. I walked in with my 8 yr old son at 1:15p, and couldn't find anyone, but then I saw a guy who I don't think worked there, I said I needed an estimate, he told me the owner was in the other room. I walked in, said hello and said I needed an estimate, and I got an angry, red-faced stare from Masching (owner), not a word, just awkward silence. I asked if they'd like for me to come back, he said that he was eating lunch and we were interrupting. Masching has a rep for being a jerk, I knew I'd regret going there but it's near my home. He has a busy shop so I doubt he cares what I trhink, but if you want to deal with friendly people with good work ethic and sensible hair styles go elsewhere. what a tool.

Awesome Locally Owned and Operated Shop Offering Outstanding Work…read more After being involved a collision the other parties insurance was awful to try and work with. GONZO'S took the time to deal with the other parties insurance and get the vehicle scheduled and completed in a very timely manner. He had a rental car ready to roll when I dropped of the vehicle and even detailed out personal vehicle for us after picking it back up. Five stars across the board

Very fast service along with awesome, friendly people. Locally owned and family operated. The work…read morethat was done was impeccable. The ONLY body shop you should work with in the area. The only one I'll go to from now on! Thanks Gonzo!

Auto Body Alternative did a great job repairing my car. I had two scratches on the passenger side…read moredoor and front fender. They repaired the damage and matched the paint perfectly. I recommend them without reservation.

The service at this auto body shop is outstanding! My husband and I have only used Auto Body…read moreAlternative for any body repairs we needed for the last 10 years. Always happy with the work. Matt McGuire has high standard and we've never been disappointed! He's repaired fenders , replaced car doors a few time, and eliminated slashes or gashes. All done well.

Excellent service once again! Highly recommend!!! Alignment done perfectly with a very quick…read moreappointment

They are awesome on wheel alignment!!!! Employees considerate, knowledgeable & kind.read more

This was a minor repair for a fender bender. They made everything easy. The job was beautifully…read moredone. You could never tell there had been an accident. They took care of all the insurance issues. It's a little weird with body shops. I hope I never have to go back. But if I do need a body shop again I'll go here.

I don't live in the area. Hit a deer on I-80 near Ottawa, had to pick a State Farm authorized auto…read morerepair shop while sitting on the side of the road waiting for a tow truck. Most of my interaction with Carlson was via email - I could tell that Gary was very professional and knew what he was doing. The repairs were extensive, but our vehicle wasn't totaled, and they fit us into their schedule, even going so far as to let us pick the vehicle up on a Saturday afternoon, less than 2 weeks after the collision. I found out that Gary had actually driven that morning to get the correct replacement headlight from a dealership in suburban Chicago, and made sure it was installed correctly on the car on a Saturday. I've owned award-winning show cars and know auto paint, and our vehicle's paint is perfect, the repairs were done correctly, and we experienced no issues driving the car home 11 hours to Maryland. First-class repair, done fast, by nice people who know what they are doing. Can't recommend them more highly.

Based on a recommendation from my State Farm agent, I scheduled a repair for an older mustang. I…read morewas told it would take several months to obtain the parts. After waiting patiently for three months, without the use of my vehicle, I received call from Mike's Collision indicating the the vehicle can't be fixed. After many hours spent on the phone with State Farm, I was able to go to Kurt's Auto Body for the repairs. They did an excellent job and had my vehicle back on the road within two weeks. Extremely unprofessional to lie to a customer. I wouldn't trust this group!!!

Mike's collision center was the closest Tesla certified repair center near me. And they happened to…read morealready have a business relationship with State Farm. Darrell kept me updated as the vehicle went through the repair process. Vehicle was completed on time, no issues. Car looked great. Would recommend.

I had just bought my first new car and the same week I backed out of a narrow driveway and…read moresideswiped a waist high metal post which destroyed my DS front door. I was devastated. I took my car to collision revision and they made my car look nicer than it did when I first bought it. They did an amazing job and got it done without delay. These guys rock! HIGHLY RECOMMEND.

Worst experience in my life getting my car repaired. They will take your vehicle to unqualified…read moremechanics and give you a run around trying to get things serviced. If you have a luxury vehicle I highly recommend you do not take to this place.