Dr Kepler has been my MD for several years. I find him to be knowledgeable in any medical subject I…read morebring up. To add to that, he has a great sense of humor and bedside manner. It must be so difficult being a doctor in the current climate. I recommend him 100%!

My sister has stage 4 breast cancer. Dr. Kepler was her primary. While her cancer progressed, her…read moreoncologists on Maui kept changing. She got scared and turned to Dr. Kepler for support...just to ask his opinion and feel some sense of security. The woman is fighting for her life. She called for an appointment. His office staff called back and said Dr. Kepler said he will not see her. She had no idea he fired her as a patient. She is upset... just what a cancer patient needs. "Do no harm." He has done harm to her emotionally and mentally. Dr. Kepler has no sensitivity. None. My heart broke when my sister told me this recent event. She always thought she could count on him for his support. I am appalled and disappointed. He just doesn't care about his patients holistically.

Dr. Cecilia Harrington is excellent! After trying to get a Primary Care doctor for months, she was…read more"chosen" for me. She is very personable, listens, has a sense of humor (this is important in medicine when you get older, haha). She is also very patient. A big plus is that she is in an office in Kihei. My former PCP seemed "nice enough" but was not really personable, and then she left Maui Medical after I saw her one time!

Maui Medical Group Kihei is the ABSOLUTE WORST Drs office!! My moms PCP (I won't mention HER…read morename/even though I have ZERO RESPECT FOR HER) was suppose to send a referral for a Gastroenterologist in Honolulu, but this Dr NEVER closed her file so the referral NEVER got sent to the GI in Honolulu, cause you can't send a referral if the patient file isn't closed by the Dr, said the nurse who works at scheduling. She gave me her cell and she told me, "only call me once or else I won't answer/respond " she never returned my call! Even after several visits to the office, still NOTHING! They are the absolute WORST!! On Tuesday I took my mom (87 yr old, and very frail) to this office for a physician referral to get Rehab services for her at Hale Makua, this form needs to be FAXED over to HM by Drs office. Thursday morning, I call Hale Makua to check on status of the Drs FAX and guess what??? NO FAX HAS BEEN SENT! The lady at Hale Makua shifted through quite a few papers, so that just put my mom farther down the list!! What takes so long to fax 1 piece of paper??? I'm sure it got lost with the her referral for GI which was supposed to be done in May! The Dr told us that she had a patient waiting since Dec for Hale Makua, I'm wondering if she even sent it back in December for that patient?!!!

I have come to realize that many of the top medical professionals are not in Maui Medical Group…read more The Waterford Vein Institute is an excellent example of quality patient care from beginning to follow-up. The building from the outside looks like an old warehouse but the office itself is very professional and comfortable. More importantly, the staff who greet who and check you in/out are so kind and caring. I also had very good interaction with the ultrasound technician and the P.A. Lauren (Dr. Lauren). The medical staff are very considerate and listen to patient needs and questions. Dr. Lauren is very knowledgeable and takes the time with the patient to make sure they understand the results and know how to proceed. Thank you Waterford Vein Institute for making medical and patient care a priority.

I originally posted in 2017. My husband, who Dr. Waterford so kindly cared for passed away in 2020…read moreof Alzheimer's. I find it odd, but I have the same condition my beloved had, and now I'm under the kind care of Dr. Waterford. After 8 years, I still sing his praises. He takes excellent care of me and my condition. I appreciate him and each one of the staff I've encountered. From the gal that works at the front desk, his ultra sound tech, his assistants...all wonderful caring people. If you have the privilege to have Dr. Waterford as your care provider, you are indeed in good hands...and lucky to have him.

Always takes a personal interest in his patients. Takes all the time needed to help a patient…read moreunderstand what is going on, what possibilities are available, and what steps need to be taken to move forward. Hardly ever rushes and does his best to accommodate patient's schedule and makes all efforts to help patients know he is looking after them. One of the few doctors remaining on Maui who isn't a clock-watcher. Considers a patient's emotional, psychological, and intellectual condition into consideration when diagnosing any physical issues.

I saw Dr.Savona while in the hospital. He was so attentive to my healthcare. He listened to my…read moreconcerns,and made sure everything was taken care of. Tried getting a appointment with his private practice, but unfortunately he's not seeing new patients right now. Wonderful physician!

Dr.Joel is an exceptional physician. He is compassionate and competent and always searching to…read morelearn more. His holistic approach is a relief in a society that has become eager to take a pill or a shot instead of take a step back and search for the root of problems. He's a pleasure to be around, as is his entire staff. Maui is lucky to have this health care professional.

Dr.Joel has been our family doctor for over a decade on Maui. I always appreciate the time Dr Joel…read moretakes to listen, to find the core of the problem and not just write the prescription to mask it. I truly appreciate his bedside manner and holistic approach while safe knowing he is an actual MD, if need be he'll suggest the conventional medicine over alterntive or refer to a specialist. Jody and Randy in his office are the two angels that pull it all together. I thank my lucky stars for having Dr. Joel be our family doc all these years keeping all of us healthy n bouncy, M.Lindqvist//Kula, Hawaii

I have been seeing Dr. Chester for almost 10 years. He is an amazing doctor who really cares about…read morehis patients. I'm very impressed that whenever we talk, he seems to know everything about me without spending an hour reviewing my medical records. I feel very strongly that he is the best in his field, not only on Maui but in all of Hawaii. I am lucky to have such a caring and compassionate doctor like Dr. Chester

I've been seeing Dr. Chester since 2016 and he's the most knowledgeable, understanding,…read morecompassionate, non judgmental, and caring doctor I've ever had the pleasure of working with. I would highly recommend him. The office staff is just as wonderful as him, they are so prompt and knowledgeable. You won't find a better doctor on island. He is prompt in returning emails as well as refilling prescriptions. 10/10!!!!

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

I saw Dr. Ryan Smith, and first of all, he sat down and spent time with my husband and me, which…read morewas appreciated. He was approachable, concerned, and professional. He was familiar with dysautonomia (POTs) and the type of care I would need. His staff followed through with the insurance to get the necessary medication approved for me. They also sent the referral I needed and the information required for me to be seen. Being chronically ill with mostly invisible disabilities and the fact that I am young typically make my medical experiences difficult. I will sometimes feel I have to prove I need help. Then, continue to make multiple follow-ups for basic care. That was not the case with Dr. Smith; he understood and started helping me immediately. This was the most seamless process I have experienced related to my complex care. When we left, I looked at my husband and asked if we really just got answers and a treatmentt visit. plan on my first. We were both so happy and grateful. The only thing that could be better is getting the portal information (website and login information) at the first appointment so I can confirm and communicate with the team any challenges with getting meds approved, etc. But that is so minor!! If you are looking for a cardiologist, I recommend Dr. Smith at Maui Cardiology. As a home health RN on Maui, I am so grateful that we have a provider like Dr. Smith here. I hope he never moves off the island!

1 Star because Dr Muto is a nice guy. I had a 2 minute videocall with him and he was quite…read morepersonable. I'll never know if he's a good doctor though because his entire office staff team are entirely unaccommodating in making appointments for anyone with special needs or guaranteeing an appointment time for anyone with special needs - which we are. They do not text or email. They do not have an online appointment system and they do not have any email or any way to notify them of anything if you are hard of hearing or otherwise cannot use an audio phonecall. They sent me finally a message link through an app., and when I replied to that with the appointment times that would work for us, I never got any reply from them or confirmation that they even received my message. And I tried to log back in a couple days later to check again if they received my message trying to set my appointment time and the whole message link had expired and said "conversation expired."so there was no way for me to login. I also have an extremely tight schedule as someone who is the primary care provider for someone who does not walk or talk and has to be back at the home every day by 11:30 to sleep. We finally reached them by phone once which was the team effort because phone calls are not easy for our family, and we had a set appointment at 10 AM and they could not guarantee me that we would actually be seen at 10 or anytime in the morning and may have to wait several hours even though 10 is our appointment time and we have to leave by 11. I explained the entire situation and said that I absolutely have to leave the office no later than 11 and they could not guarantee that I would be seen before then. It's amazing that in six months they could not set up any kind of system to text or email for someone who cannot get on the phone easily. The Dmv was more accommodating and gave us a disability placard which I was prescribed from my PCP (which is not easy to get), hopefully they would've had a disabled parking spot for us at the clinic. I like to comment on those things for others who need it - but since they never managed to set up an appointment for us in which we would be seen at a specific time, I'll never know that so I cannot comment on that for sure. On that note, I can say definitely if you are hard of hearing or deaf or otherwise disabled or with special needs, and need a texting or email service to set up your appointments like we do, this is not the office for you. That will mess around for seven months and not accommodate your needs while your heart issues continue unexamined and untreated. I'm sure they'll never read and respond to this review right? Since they can't even text me or email me or manage their own messaging portal? Let's see. Maybe Yelp is the secret.