I was shocked to find out that they wanted me to sign a treatment plan to charge my insurance…read morecompany and they had not even seen the issue with my tooth. Unfortunately, they are all about money now and then she said oh we're so sorry I didn't mean to send that to you now so that means that you haven't even looked at my mouth, but you're gonna determine the best way of you making the most money prior to even see me. They're just a bunch of young DENTIST with the best dental equipment trying to make the most money and they're finding the best way of doing that. I feel bad for those individuals that don't come from like a billing background like myself and No to ask for the

First visit was really nice! Second visit not so nice. New dentist, Dr Steiner, looked at my…read morexrays and gave a medical opinion, "your sinuses are blocked on one side. Ordered a panoramic xray with out getting pre authorization even though I had one done the year before. After the xray expressed great concern with the blockage in my sinus. I was able to get an emergency appointment with an ENT doctor at Summit. he looked at the xray pictures i took with my phone and laughed. "I really dislike when inexperienced dentist do this! This is common in 25% of population and poses no threat what so ever." I called Delafield dentist immediately after my appointment to tell them of the doctors opinion. It was like deaf ears! Dental insurance would not cover the xray. Said it was a medical claim. Medical would not cover the $275.00 saying it was unauthorized and/or not pre-authorized. After 18 months of this with them, they sent me to collections. I have shared all the details with two of the accounts receivable team. Both were sympathetic to what happened and neither felt I should have to incur this cost. On top of that...they wanted me to book a deep cleaning for 2 teeth. I mad an appointment for it and my follow up for 6 months. Two weeks before the deep cleaning appointment I had to cancel it due to overseas travel. I received a voicemail that they would cancel it and my next scheduled cleaning. I was told for legal reasons they could not clean my teeth before the I had the deep cleaning! I called when I got back. Obviously my cleaning appointment was gone, i needed to wait another 4 months past my scheduled cleaning to get a new appointment. Then was told they WILL NOT schedule it until after the 2 tooth deep cleaning was completed. I found a new dentist! What a shame to treat a client like that. For this reason I can not recommend this dentist and practice to anyone.

what a great first visit. I had to go in for emergency crown work. the dentist was so patient and…read moregentle. Thank you so much for an excellent visit!

This dental office is absolutely horrible if you want to get scammed and torture to come here. They…read morewill change the price at check out. The dentist barely knows what he's doing or it seems like he's doing it for his first time they took threehours to.to numb me and caused excruciating pain. I highly suggest you skip this as a option

Please watch your billing statements…read more Dr.Stamas is above a 5 star Quality rating & Excellent service. The Billing department needs some training on customer care............. When I called and wanted the explanation of a charge that was not estimated. I was sent to the billing department. Where the lady kept talking down to me, without listening to me. We had a seven minute conversation and she started to accuse me of yelling at her which I told her I was not doing. She then placed me on a 4 minute hold. When she came back she said that the doctor was not in she talked to his Son. Who said that when I come in for my next appointment I should discuss it with The doctor. (No resolution) If this is a portion the insurance did not pay. It should be labeled that way. Not as an additional line item labeled something else.

6 crowns done by Tom Stamas. Everyone got decay under them and they all fell off. Yes, I floss and…read morebrush 3x a day. They sight lies. They do not accept payment plans. What they probably do is make you make payments before the work is started. Staff turns over quickly. Casey at the front desk is a snot! This Doctor is to worried about lining his pocket book rather than patient care. He is inpersonable. He doesnt address you during a visit. He only talks to the hygienist. He rushes the process to get to the next patient. Everytime ive seen him, he is running between rooms taking care of several patients at the same time. They make an appointment with you for a specific procedure, bills the insurance and the procedure was never even done. This is theft and insurance fraud. He wears a mask but you can smell his stinky breath through the mask. Dont think he has ever heard of a tic tac. I arrive on time and have to wait 30 to 45 minutes to see anyone after my appt time already started. Than they threaten to release you from care if you call the day of and tell them that your son was hit by a drunk driver, got a broken collar bone and I was in the er with him all night. Casey addresses this by saying, "Tom said that hes losing money when someone cancels in an energency" How heartless and selfish can one man be???? Well, he is. My child comes before your pocket book sir andyour office is the one that calls me to cancel because you are over booked. Also they rather me come in with COVID than miss a appointment and put everyone's saftey aside just to line his pocket book. Dont go to Maui for 2 weeks if you cant afford that style. I will be contacting my insurance and filing a complaint against him for fraudulently charging the insurance for services he never did. When you come in sedated from the medication he prescribed before a procedure, he has his staff come to you with a tablet to sign off on costs, than before you leave they ask for the full payment (they say its in what u sign) Clearly illegal and predatory practices. Someone under the influence of a sedative that you prescribe sir is in no condition to be signing medical forms or agreeing to a cost. This man should get his license taken away. I had perfect teeth before seeing him. His filings dont last 2 years. Ppl follow your insurance. Most procedures for filing are covered for 24 months. What they do is when a person changes a job or their current job changes dental insuran e companies, they try to bill them. Trish was notorious for trying to do this, but finally I caught on. Once I brought it to Brooks attention who does the billing, the office ladies have all been snots and Tom could care less what his staff does as long as the golden lining is around that pocket book! If you want your crowns to last at least 10 years and filings for more than a year, stay clear from this dental office!!!! They are crooks. There are plenty of dental providers out there that'll accept your insurance. Just because they have a piano in the waiting room doesnt mean anything. Been the same old furniture and decor for over a decade!!!!! $10's of thousands of dollars later because of his poor work I ended up losing 4 teeth. He puts crowns on teeth that cant support the crown therefore it gets decay and falls off. Just a lawsuit waiting to happen. Sir, its time to go back to dental school or retire!!!!! If i could put a negative star I would. You dont even deserve a 1 star!!!​​

This is the worse dental clinic . They take advantage of the elderly that are vulnerable. My…read morefather has been going there for over 13 years and he now has 4 fillings ,2 crowns , one extraction and two cleanings...and it's just May... They won't bill his Medicare for all these procedures ,they wouldn't approve it so he's paid over 2000 for these visits with his limited income . He has brushed his teeth twice a day and flosses ever since he was young .Never complains about his teeth or gums. But the people there state he had bad gums and teeth.....What he has been going there 13 years faithfully 4, 5 sometimes 8 times a year...Now he's 83 ,forgetful and vulnerable and time for a easy payday....Please ithink twice before you come here ..

I am writing yet another positive review for Sunset Dental. Eva did my teeth cleaning today. She…read moremade sure I was comfortable, checking in with me frequently, giving me short breaks when I needed them, thoroughly cleaning and checking my teeth. She is a top notch dental hygienist. Going to the dentist is never fun but the people that work there make this as comfortable for you as possible. I am very happy with Sunset Dental.

Dr. Erickson and her staff at North Lake Family Dentistry are one of a kind! They provide top…read morequality care for my children, my husband, and myself. Dr. Erickson and her staff take the time to sit down and talk with you at each appointment. As a result, they individualize your treatment plan and provide you with the best care possible. It is obvious that they have done their research in regards to COVID-19 and are taking the correct precautions to protect both their patients and themselves. I cannot recommend them enough!

I switched from a chain dentist TO Dr. Patty. Chains- they only wanted to drum up business and told…read moreme I needed four cavities filled. When I came to Dr. Patty, she assured me that I did not need any fillings, and I haven't had any problems. They helped clean up my gums that were neglected for years with my previous dentist. Everyone is this office is amazing. Highly recommend!

Everything was going great when I first showed up to get my wisdom teeth removed. While I was being…read morebrought to the back, the dentist assistant barely said a word to me and was very cold. She was doing her job but wasn't friendly at all. The doctor came in all was fine up until the procedure started. No one was saying a word about what they were going to do next. I felt like an animal with them grabbing at me and not saying anything. The main thing that happened was during the numbing process I felt a needle where it wasn't supposed to be. I'm not sure if it clipped on me or a nerve was shocked in some way. I brought this up to the doctor and he kept saying I wasn't listening to him. And that I needed to stop crying, the assistant also was saying this to me. All I wanted to know is if he poked me there and how long til I can feel my chin and lower lip again. This question wasn't answered. This whole situation was handled horribly by the staff. Along with that the assistant from earlier started talking to my driver and I was very friendly to her but not to me. It was a horrible experience.

I am very grateful for Carmin at the desk and Jessie my nurse! They were so caring and friendly and…read morethey made me feel like I knew them for my whole life. They were very comforting and awesome! The Doctor,Chris,was very straight forward and said it's gonna be easy extractions so we can do them today if you want and he blessed my life so much! They were bothering me for years but he made me feel so comfortable and he was so nice and easy to talk to. VERY HIGHLY RECOMMEND CHRIS MCABOY AND ALL HIS STAFF FOR YOUR ORAL NEEDS. COULDN'T HAVE HAD A BETTER EXPERIENCE! THANK YOU AGAIN ALL THE STAFF AND CHRIS AT HIS OFFICE! People like you give me hope and trust in humanity. Also,I had NO pain at all with the numbing,he did a very excellent job at keeping me calm and he talked through everything that he was doing. One day after my extractions of all 4 wisdom teeth and I have NO pain at all. He is a professional at its finest! Took bout 5 minutes. Love this office and the people in it! Go there to get any extractions done. A++ !! You won't be disappointed! -Kym

Dr. Shoemaker was recommended to me by a friend. He is extremely patient (I am a "gagger"),…read moregentle, knowledgeable, and thorough. I also had an occasion to see Dr. Gilson and was pleased to find out she shared all of the same qualities! The staff is always pleasant, professional, and helpful.

Dr. Gilson is by far one of the best dentists around. She is friendly and discusses your treatment…read morethoroughly. I've been being treated by Dr.Gilson ever since they opened the clinic! I would not go to any other dentist. Their (Drs Gilson and Shoemaker) service is very comforting and the assistants are fantastic! And I never had any problems with insurance. And a big thank you goes out to them.

I found this holistic dental office accidentally while looking for another natural health…read morepractitioner, and I'm so glad I did!! There are huge differences between healthcare practitioners who put patients needs and interests first, and those who do not. You can tell from the first phone call what their priorities are. This is a practice that genuinely cares about their patients. And I love that they are holistic, natural, female-owned, have female dentists, are OPEN and happy to share information about what to expect if you become a patient there, friendly, kind and empathetic on the phone. In my experience, if any medical practice rushes you off the phone or or if they're just cold and uninterested in you on the phone, they'll be cold and uninterested in you when you're a patient. This practice was wonderful. Very open about everything I needed to know, patiently answering all of my questions until I was comfortable choosing them as my new dentist, and even open about the products they use. I give this practice a 5 already and I think I'm going to want to give them a 10 after my appointment!!

This a very friendly place. They very thorough service. Love the staff. I recommend this place!read more