I scheduled an appointment with all the necessary information provided in advance, including my…read moredental records. When I arrived, Dr. Kelly refused to perform the simple request I came in for and instead tried to upsell me on four different unnecessary treatments--including Invisalign and veneers. Her reasoning made no sense and it was painfully clear that her priority was making money, not patient care. To make matters worse, the assistant and front office staff were unresponsive and disorganized--it took days just to get a basic appointment scheduled. The experience felt unprofessional and dismissive from start to finish. Afterward, I consulted two other dentists who had no issue assisting me and treated me with professionalism and genuine care--something that was completely lacking at Dr. Kelly's office. Oh, and the waiting room? The furniture is far too low to the ground--completely inconsiderate for many patients. It's just another sign that money is being pocketed rather than reinvested in patient experience. Do yourself a favor and go somewhere else.

They dropped our insurance and didn't tell us. They mailed out a letter dropping Aetna insurance…read moreand we don't even have Aetna so I figured it was a general letter sent to everyone. When I confronted DFD about this - they told me that Aetna was apart of our insurance. When I called my Insurance company , they said " wehave no affiliation with Aetna". In the meantime , my husband had been seen for extensive dental work and only a portion was being covered ( because we were already out of network without our knowledge). The front desk girl, McKenna continued to bill our insurance per usual and told us she was doing that. If we had payments due at the time , we paid them, Not even realizing it was because they already dropped our insurance at DFD. I think they could've handled this better and TOLD us when we were there multiple times over a 6 month period that we were no longer in network. Once we did find out , we switched dentists immediately! Guess what ? No out of pocket costs either !

Love Bark River Dental! My kids and I go every 6 months. The staff is so friendly! I love that it's…read morean independently owned dentist instead of a revolving door of whoever you happen to get every 6 months. Dr. Paul is so nice. He's very friendly, understanding of apprehensive patients and has a wonderful bedside manner. I've had Karla and Sarah for hygienists and both rock! Not only does Dr. Paul do a great job explaining any procedure that is being worked on (and the reasons why or why not) but the hygienists also are so knowledgeable. Top notch office! Well done Bark River!

I had the absolute best experience at this dental office today. From the moment I walked in to the…read moretime I paid and walked out it was amazing. Let me preface this review with the fact that I had been in severe tooth pain for about 2 weeks straight, living off of Ibuprofen and tylenol. On my journey to figure out what was going on with my tooth, I went to 3 different dentists who couldn't figure out the issue. It wasn't until Dr. Dan Smith walked in the room that I felt a rush of reassurance, trust, and kindness. Dr. Dan has an incredibly caring bedside manner mixed in with the utmost professional demeanor in his responses to your questions. He took his time with my care, listened to my complaints until I was done giving him all the information that was important to me, and he reassured me with confidence in his answers. I cannot recommend this establishment and Dr. Dan enough. For the first time I felt cared about and that I was in good hands. It took Dr. Dan no more than a couple minutes to come up with the cause to all my tooth pain / issues. Their pricing is beyond fair compared to the surrounding dental offices. The entire staff up front was helpful and thorough. It was the most pleasant experience I've had going to a dental office in my 32 years of life. Thank you Dr. Dan and Bark River Dental! You just made a life long patient.

When you walk in the door you are greeted with a warm friendy smile and a cheerful hello. The…read moredecor is walm and calming. Dr. Tom's staff is friendly and very helpful. Dr. Tom is wondeful, very smart, gentle, compassionate, quick and painless. ALL things I need in a dentist. Would highly recommend Dr. Tom and his staff to help you with your dental needs. A good experience all around!

From the owner: General Dentistry, Cosmetic Dentistry, Emergency Dental Service, Dental Implants, Orthodonticsread more

I found this holistic dental office accidentally while looking for another natural health…read morepractitioner, and I'm so glad I did!! There are huge differences between healthcare practitioners who put patients needs and interests first, and those who do not. You can tell from the first phone call what their priorities are. This is a practice that genuinely cares about their patients. And I love that they are holistic, natural, female-owned, have female dentists, are OPEN and happy to share information about what to expect if you become a patient there, friendly, kind and empathetic on the phone. In my experience, if any medical practice rushes you off the phone or or if they're just cold and uninterested in you on the phone, they'll be cold and uninterested in you when you're a patient. This practice was wonderful. Very open about everything I needed to know, patiently answering all of my questions until I was comfortable choosing them as my new dentist, and even open about the products they use. I give this practice a 5 already and I think I'm going to want to give them a 10 after my appointment!!

This a very friendly place. They very thorough service. Love the staff. I recommend this place!read more

Over the years I have seen a lot of different providers. I found this gem once I moved to the area,…read moreand I am so glad I did. You feel at ease when you come in, they are very patient and listen to your concerns. The topical they add prior to the numbing needle is amazing, you barely feel the normally stinging needle pinching in your mouth. I've always struggled with concealing my smile, but this office has given me the confidence, and a reason to show off a smile! Thank you to all the wonderful staff for everything!

I needed a filling and am not a huge fan of the dental anesthetic. Dr. Terese used the Dental Vibe…read moreand I did not feel anything! Appointment went very well and highly reccommend :) As always, the office is welcoming and makes you feel at home!

Best dentist ever! I have been coming to Dr. Bailey's office for 13 years. The front office team is…read morewarm and welcoming, the hygienists are thorough and have a gentle touch, and the dental assistants work hard to make sure I am comfortable and taken care of. Both doctors show genuine concern for my oral health and have kept me smiling after so many years! I highly recommend Bailey Family Dental to my family and friends.

what a great first visit. I had to go in for emergency crown work. the dentist was so patient and…read moregentle. Thank you so much for an excellent visit!

This dental office is absolutely horrible if you want to get scammed and torture to come here. They…read morewill change the price at check out. The dentist barely knows what he's doing or it seems like he's doing it for his first time they took threehours to.to numb me and caused excruciating pain. I highly suggest you skip this as a option

Please watch your billing statements…read more Dr.Stamas is above a 5 star Quality rating & Excellent service. The Billing department needs some training on customer care............. When I called and wanted the explanation of a charge that was not estimated. I was sent to the billing department. Where the lady kept talking down to me, without listening to me. We had a seven minute conversation and she started to accuse me of yelling at her which I told her I was not doing. She then placed me on a 4 minute hold. When she came back she said that the doctor was not in she talked to his Son. Who said that when I come in for my next appointment I should discuss it with The doctor. (No resolution) If this is a portion the insurance did not pay. It should be labeled that way. Not as an additional line item labeled something else.

6 crowns done by Tom Stamas. Everyone got decay under them and they all fell off. Yes, I floss and…read morebrush 3x a day. They sight lies. They do not accept payment plans. What they probably do is make you make payments before the work is started. Staff turns over quickly. Casey at the front desk is a snot! This Doctor is to worried about lining his pocket book rather than patient care. He is inpersonable. He doesnt address you during a visit. He only talks to the hygienist. He rushes the process to get to the next patient. Everytime ive seen him, he is running between rooms taking care of several patients at the same time. They make an appointment with you for a specific procedure, bills the insurance and the procedure was never even done. This is theft and insurance fraud. He wears a mask but you can smell his stinky breath through the mask. Dont think he has ever heard of a tic tac. I arrive on time and have to wait 30 to 45 minutes to see anyone after my appt time already started. Than they threaten to release you from care if you call the day of and tell them that your son was hit by a drunk driver, got a broken collar bone and I was in the er with him all night. Casey addresses this by saying, "Tom said that hes losing money when someone cancels in an energency" How heartless and selfish can one man be???? Well, he is. My child comes before your pocket book sir andyour office is the one that calls me to cancel because you are over booked. Also they rather me come in with COVID than miss a appointment and put everyone's saftey aside just to line his pocket book. Dont go to Maui for 2 weeks if you cant afford that style. I will be contacting my insurance and filing a complaint against him for fraudulently charging the insurance for services he never did. When you come in sedated from the medication he prescribed before a procedure, he has his staff come to you with a tablet to sign off on costs, than before you leave they ask for the full payment (they say its in what u sign) Clearly illegal and predatory practices. Someone under the influence of a sedative that you prescribe sir is in no condition to be signing medical forms or agreeing to a cost. This man should get his license taken away. I had perfect teeth before seeing him. His filings dont last 2 years. Ppl follow your insurance. Most procedures for filing are covered for 24 months. What they do is when a person changes a job or their current job changes dental insuran e companies, they try to bill them. Trish was notorious for trying to do this, but finally I caught on. Once I brought it to Brooks attention who does the billing, the office ladies have all been snots and Tom could care less what his staff does as long as the golden lining is around that pocket book! If you want your crowns to last at least 10 years and filings for more than a year, stay clear from this dental office!!!! They are crooks. There are plenty of dental providers out there that'll accept your insurance. Just because they have a piano in the waiting room doesnt mean anything. Been the same old furniture and decor for over a decade!!!!! $10's of thousands of dollars later because of his poor work I ended up losing 4 teeth. He puts crowns on teeth that cant support the crown therefore it gets decay and falls off. Just a lawsuit waiting to happen. Sir, its time to go back to dental school or retire!!!!! If i could put a negative star I would. You dont even deserve a 1 star!!!​​