I could not be more pleased with my new roof from Johnson Roofing. The company was a pleasure to deal with. I met with three roofing companies that had outstanding reviews on Google and Yelp. I am sure I would have been pleased with any of the three of them, but I am really glad I went with Johnson Roofing. My experience with them started with Miguel Cepeda. His presentation was clear and detailed. He explained all aspects of the project and how they would get the job done. He recommended a few things that we're different than the competition. I was especially impressed with his explanation about venting and the specific vents he was recommending to replace my current vents. Most importantly, Johnson Roofing what's the only company that offered an easy to apply for payment plan through a bank that offered 12 months interest-free financing. We don't really see what any of these roofing companies are doing in detail while the project is being completed. So we normally have to go on faith that they did everything important and with the highest quality. At the end of the project, Miguel reviewed all the work with me via photos that were taken during the project. I could see in detail that a lot of plywood was replaced. Some companies might not have been as thorough or willing to do some of the things that Johnson did on its own. The review with Miguel gave me total comfort that's the job was done properly. The cleanup was excellent and so was the crew. read more

Under bid their competitors, beat their competitors on scheduling, arrived on time, went above and beyond the repair I needed so as to ensure no further failures. Sam and Vanessa were a joy to work with and our repair tech did outstanding work. I would 100 perc recommend Johnson Roofing and will certainly be using them again for any future needs. read more

Did a fantastic job.. well defined statement of work, good price, professional work. Attention to details.

I received 4 estimates. Johnson was a little on the high but match the other estimates. Manny the sales rep was very knowledgeable, pleasant and easy to to work with. The crew was fantastic. If I called the office the staff was very nice. They did an excellent job. Johnson was recommended to me and I am definitely going to recommend them. read more

This would be a five star as they did what was promised but their final bill is interesting. They quoted about $2600 for the bill, which I paid, but sent an adjusted receipt for (- $102 - WRITTEN ON THE RECEIPT) for $2500. They have no explanation and have not sent a corrected copy for the higher amount. Manny did a wonderful finish on the job, and their employees kept the gate closed to keep the new pup in. read more

Start to finish this company is spot on. Even with a little hick up it got corrected and they went above and beyond. Price was fair. Totally recommend these guys read more

Getting my roof replaced has been on my list since I bought my house. I am new to home ownership and hiring contractors for large projects, so it was very overwhelming. My existing roof did not have any obvious leaks or issues, but I was weighing being proactive and getting it done, as it was close to 30 years old. I heard of Johnson Roofing from a coworker and called them out in November for a free estimate. At the time, I wasn't sure if I was actually going to get a new roof or wait it out, but I wanted to get in touch with someone to understand the process and start planning out budgeting for the purchase. Kyle came out and was extremely helpful and knowledgeable. He took a lot of pictures and then walked me through everything. I was upfront about not being sure if I needed a new roof and he never tried to upsell me or acted like I was wasting his time. Instead he gave me an honest recommendation that I could probably stretch out my old roof a few more years and not necessarily in a rush. About 6 months later I had done enough research on my own and decided to bite the bullet. Kyle came out again to update the quote and walk through the process again. I got 2 other quotes that were around the same price with similar materials and everything. It was hard to choose, but Johnson Roofing was the only 1 of the 3 that took the time to make sure they met me in person and answer all of my questions. I scheduled the roof replacement and about 1 month later the job was started. They finished in just 2 days and left the place totally clean. Communication throughout the scheduling was great, and despite some other reviews I saw, didn't have any issues. The crew showed up on time and was very efficient. After it was done, I set up a final walkthrough with Kyle. It was a lot of money and hard to make a choice, but I am happy I went with Johnson Roofing and I feel a lot more secure regarding future leaks, especially with all the rain we've been getting. read more

Johnson Roofing - Roofing Near Me - Mesa, Arizona

Researched the internet for top rated roofers in my area for 2 or 3 days and was shocked at the number of great reviews they had, and in that they had my trust on hello, they also use the good stuff designed for blistering desert heat and 60 mph gusts in AZ desert Haboobs. 5 inch of rain in an hr storm. 2 day job took 3 (thoroughness), they knew I wanted it all correct so when they found 6 sheets of plywood rot they cut it out and professionally replaced it, and I have high quality pics from them ,showing me all these areas, and many steps performed, didn't know what vents and such would be like ,but that's why you go with the pros with the most 5 star reviews. They did replace a skylight ,Vents are cool, modern, extra attention is spent on everything, Work is beautiful, better than I thought. If you use them you will be happy, money well spent. Your roof is your covering of your families investment. Besides a burst plumbing pipe few things are more important than the roof. Had this been Portland Oregon I would have had mold, thank god for AZ hot weather and Johnson Roofing. I was lucky enough to work from start to finish with Mike Smyth ,I'd give 6 stars if I could. read more

Johnson Roofing were very prompt, knowledgeable and professional when we needed a home inspection. They were very thorough and helpful in identifying issues with the roof that were not readily apparent. Plus, they provided several ways to correct the issues they found with costs estimates. Highly recommended without any reservations. read more

5 star Excellent Service Highly Recommend!. Entire staff pays attention to all your roofing needs and details from the office to the field . They are always very professional and always so very knowledgeable. I have used them in the past and all my clients as I am a Realtor for over 20 years and my clients are always very happy and refer them to others as well. I just had my entire roof done as well and I am very happy. They use the best products and have Great warranty. Their professionalism is tops. Giovanni is the best and very very knowledgeable and polite always! A pleasure to work with and highly recommended if you're looking for an Excellent roofing company. read more

Had an amazing experience with Johnson Roofing. We had about 4-5 spots on our shingle roof (on our rental property) that blew off in the last storm. Not only was their quote reasonable, but they did a fantastic job repairing the roof. I received a competing quote that was 3 times as much as Johnson Roofing. Needless to say I didn't go with them. I'm so glad I reached out to Johnson Roofing. If I ever need a new roof or additional roofing repairs for other properties, they will be the FIRST company I call. Highly recommend. read more

If you looking for the best roofing company in Arizona then look no further. Right off the bat this company was a pleasure to work with. Josh was the pro that came out to my house to fix the problems that I had, he's very intelligent, friendly and he definitely knows his craft. Thanks again for the superior service! read more

Johnson roofing replaced the underlayment of our tile roof about four years ago. Not only were they the lowest of the five bids we received, they were also the most professional and knowledgeable of the companies we spoke with. Last week we heard a rumble on the roof and went outside to see a couple dozen tiles shifted. Tyler made an emergency visit same day to our house and assured us that it was caused by a powerful dust devil. He reset many of the tiles on the spot and sent one of his guys a few days later to replace several that were broken from the wind and didn't charge us for it! Outstanding customer service! Would highly recommend! read more

Johnson Roofing - Powerful dust devil moved several tiles. - Roofing Near Me - Mesa, Arizona

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Not only was Paul on time, but his pre-visit communication was excellent! His professionalism, knowledge, and concern were tremendous. He instilled great confidence in his assessment and plan. Further, the charges were FAR less than I had ever anticipated. I will absolutely use Johnson Roofing again, And hopefully it will be Paul who answers my needs. I am happy to speak with anyone about the quality and ethics of their service. read more

Johnson Roofing - Roofing Near Me - Mesa, Arizona

I needed a foam roof inspection. Manny came out this past Thursday. I was impressed with the thoroughness of his inspection. I had a written report and photos shortly after he left. I have had other inspections before on my main roof which were ok but not at the level of Manny and Johnson Roofing. I appreciate the level of service and a shout out to Rosie at Rosie on the House for having them on their contractor list. read more

I can't say enough about how great Johnson Roofing was. They just finished a project on my roof and made a bad situation go away. It was pain free for me. They handled it inexpensively and quickly and did exactly what they said they would do - from arrival time to detailed project information and pictures that documented every step of the way. It's hard to find good, dependable companies these days, but this is definitely one of the best I've worked with. Thanks, Johnson Roofing! read more

Fabulous staff attentive to needs and scheduling. We've used them for two luxury homes in Scottsdale and will continue to rely on their expertise read more

From the professionalism of the office to Giovanni who came out when he said he was going to, kept in touch to let us know he was on his way. Gave us a quote and the company was out that same week to complete the job. The gentleman who came out to do our roof repair was polite and cleaned up when he was done. They followed up with an invoice and no additional charges, just what they quoted. Now we wait for the rain, but I have confidence the problem was corrected. read more

They came to my house and checked out the roof. They said they don't do jobs that small for elastomeric roofs. Told me it would be about $650 for a minimum job and an estimate would be sent. I never got said estimate. Hired someone to repair it at $150. The 3 stars is for them actually being on time and explaining the roof issues. read more

I called and received estimates from 5 roofing companies--some of them thought they were surgeons with the price they quoted! I received polished sales collateral pieces from a couple companies but being in marketing I don't fall for a dog and pony show--I want substance and value without bullish!t--Johnson Roofing offered that. From contract to finished job, they were exactly what I would expect. I recommend Johnson Roofing highly! read more

Johnson Roofing - Before - Roofing Near Me - Mesa, Arizona

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We had a roof leak due to recent heavy rains. Kyle was right on time for the appointment, quickly found the problem, and told me how to easily fix it myself at very little cost. He didn't even charge me for the service call. I offered, he declined. Johnson Roofing will definitely get my future roofing business, should I ever need any. Thank you Kyle!! Ed read more

I've had two wonderful experiences with Johnson roofing over the past few years. A few years ago, they replaced a large leaking skylight in my kitchen. Ceilings were 15ft. They were very careful with the clay tiles and until Oct 2022 when I moved from that home, the skylight was great. This past week, Manny came out to figure out a leak in my new home. He found the source of the leak and had it repaired within a week. Communication has always been great; team members are polite and punctual. Pricing is very fair. Johnson is my official go to for all roofing issues. read more

We had sections of our relatively new flat roof redone by Johnson roofing in April after a storm. There were 7 areas with 7 drains that were redone. We noticed that 1 of these areas continued to leak and this was repaired through our warranty with them in August. We again have water damage in the same area, but they were able to repair it. I feel that they are doing their best and appreciate their ongoing efforts read more

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This company no showed/called twice. We called to have a technician come out to check a leak in our roof. The first date they were supposed to come out the driver was just MIA. We rescheduled for a few days later and they just didn't show up at all. I tried calling 3x and left a voicemail with no response. It's unfortunate how unreliable they are. read more

Update - Today after speaking with Tyler the owner, I was told our issue is now a structural issue and not a roof problem. This is after we've had them out 10 times (not an exaggeration). Because of this, they are unable and unwilling to fix anything. The first time I saw them do any sort of water test was yesterday and the first time I heard anything about it being an issue with a beam instead of the roof was yesterday. I asked Tyler several times to come out personally since he is the owner of the business and he refused stating it was pointless. At no time did he offer me any sort of resolution to this issue. We are having another company come out to assess the issue and may possibly file a complaint. I'll start off by saying that everyone I've dealt with here has been very nice and courteous, but we've had some huge issues with the company. We had them fix a leak in our roof a couple of years ago and noticed several months after, it was still leaking. They came out twice initially to repair it, but we noticed it still wasn't fixed. We've had them out now probably at least 8 times and the leak still isn't repaired. We've had scheduling issues and problems with them following up which has been extremely frustrating especially since I think we've been beyond understanding. This final time was sort of the breaking point for me. We'd just spent money to have new windows and paint done near the leak. Because the roof is still leaking, it's caused the new paint to bubble and water damage around the windows. This has been a high amount of stress for us. If I had it to do all over, I probably would have hired someone else. read more

We needed a roof repair and contacted 4 roofing companies for estimates. Manny with Johnson Roofing was very knowledgeable and thorough in his estimate. Their pricing is very fair. They were quick and efficient! Tito did a great job, taking pictures all along the repair. Left no mess. I would highly recommend Johnson Roofing. read more

Great value for the work they do. The only thing preventing me from giving them a 5 is the back and forth it took to get a crew out to do the work. First time it was because the entire crew called out sick? Second reason was weather (understandable). There was almost going to be a third time but instead they sent out 1 guy to do the work. He did an amazing job! The only other thing was when I originally reached out I specifically asked to unblock their caller ID because I won't answer blocked calls. They called me a few times (unbeknownst to me) until finally about a week later I ended up calling them to schedule an appointment. Price-wise they had the best quote. I would still recommend them even with the hiccups I experienced. read more

I would give them zero stars if I could, they charged us $600 in 2016 to "repair" a roof leak and totally miss diagnosed the location of the problem and ultimately contributed heavily to over $40k in mold and water damage to our home with our reliance on their accuracy of service and work. Of course the problem was really exposed just outside of their subpar 2 year warranty when real roofing companies guarantee work for 5-10 years. They neglected to inform me to reseal my flat roof and they neglected to inspect directly above where they claimed the source of the water damage was. The damages continued to compound inside the walls since 2016. read more

Johnson Roofing - the area that was actually the cause the top of the tower - Roofing Near Me - Mesa, Arizona

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I was in a rush to get my roof repaired to sell our home, and they responded very quick. I had an inspector out within 1 day. The inspector, Philip, was a great guy. He thoroughly inspected my roof, gave me honest and detailed opinions, and gave me a fair price. From begining ro end, Philip did an amazing job. Scheduling was quick, and they provided photos of before and after. Just one small mistake that they rectified immedietly. read more

No issue with the quality of work, that was as expected. Two stars because of the terrible communication and unwillingness to make it right. Did not advise materials would be dropped off in advance, when or by who. No call- no showed on the start day; I had to call to find out what happened, and the office folks were not aware either. They assured me they would start the next day. First think in the morning advised they would be late....followed by not showing up and no communication; I called them as I did the first day, and again the office folks were not aware. They finally show up on the third day and start working, no knock on the door or any "Good morning, we are here and starting". They ghost out at the end of the day as well. Same thing on the second day. The sales rep response to all this issue? A very flat, insincere, practiced "Sorry, we have new folks. We are working to do better next time". We shouldn't have a next time as the roof should last 30ish years (unless they know they did subpar work just to get repeat business; hope not, but time will tell). No no adjustment to the price, no escalation to the management, no gesture of any kind, just nothing. read more

I hired this company for a buyers inspection of a flat roof. On arrival we walked around the front and it was noted the drip edge was not installed properly. This was in the report. He also pointed out asphalt shingles that were damaged and probably had caused the damage to the facia board. This was left out of the report. Home inspection showed other issues up on the roof. None of these were mentioned, even though we were shown pictures. What was attached was one line in the report and 6 pictures. With misspelled extremely short general descriptions. It also said 3 to 4 years were left on the roof even though the general pictures showed issues with bubbles and foam showing in several places across the roof. I CALLED SEVERAL TIMES AND EACH TIME I was promised this would be corrected, by end of business day. Nope nothing! I called and spoke with a person who was identified as a supervisor. Who read me the report over and over and over. He finally promised corrections by end of day. NOPE NOTHING. What I did get in a separate email was a detailed estimate for a new roof. This was sent the same day as the inspection report. Not only do I not recommend this company for inspections I would not hire them based on my experience with them. read more

Needed a new roof. Everything was easy. Appointment was set and Juan showed up on time and I feel he gave me a fair assessment and quote for my roof. He answered every question promptly and to my satisfaction. The job was completed on time without issue. This is the 3rd job i've hired them for and have always been happy. read more

Wow they did an awesome job , picks of need repairs and estimate at the time of inspection. They returned when they said they would , provided before and after pics of repairs. When done it cost exactly what was estimated read more

Loved that they were prompt when I called to get an estimate and Daniel was responsive when I was talking about what I wanted done. Loved the detailed estimate he sent, and ultimately that is what made us go with them even though they were $3,500+ more than the others. Disliked that they kept delaying the start date. Hating the fact that I'm 3 weeks into this and it's still not done, only partially and the excuses keep coming. They are not going to get an all bad review, they have some good points, but being timely isn't one of them. read more

You always wonder when you go with a lower bidder on a large retile what you are really going to get in quality. Hands down happiness folks - hire these guys! We've used a different roofing company for over 10 years. Our roof was patched over five times in different sections (rather large roof) as we tried to avoid doing the big expense of doing it right (our existing roof tile no longer manufactured). On the sixth leak we decided to do it right and bite off a rather large expense. We received a bid from the company that did the patch work and they gave us a discounted price (because of all the patch work prior). Johnson gave us a bid for more (will cover next) for a price that was a few thousand less than the other company's discounted price. Johnson was also recommended by a friend so we pull the trigger and went with them. First thing we noticed was Johnson was operating in the modern age - an electronically delivered quote - extreme details in the quote and the quote included options for double felting (longer roof life) and putting in the proper attic venting that our roof never had. It also had some details (that we didn't appreciate until later) about painting the tubes/end caps/etc in a color that matched the brown/gray tile we installed. That little detail resulted in a really great look. The prior roof company left the cement end caps in natural gray on a red/pink roof tile. Always looked undone. These guys painted every vent tube up there, colorized the concrete in the end caps (on the edges) and the end result is just a great polished "wow" look. A great looking quality roof (tile lines running straight diagonally), attention to the repair details, and some roof installers that made it a point to get the install done, but done right. A few more words to the quality part of that last statement... We were sitting in our dining area watching one of the crew doing their work on an area of the roof that was "patched" previously by the other company. The installer didn't like something he was seeing so the next thing we see is he is pulling off the roof wood and reinforcing a truss "inside" the roof, a structural support repair due to damage wood from a prior leak that the other company didn't bother to address. The installer spent a good couple of hours doing this repair. He could of easily just re-felted and left it like the other guys did - I'd be none the wiser - but it was clear that this installer took great pride in the job they were doing. So this is a case were going with the more competitive bid was a brilliant decision. Highly recommend you get a bid from these guys if you are redoing a roof. Their lower price isn't an indicator of lessor quality. read more

We had multiple estimates from all the top rated companies for a leaky roof issue - went with Johnson Roofing to have the work done due to the estimator's attention to detail and itemized list of charges. He was fair and explained things really well. I did a lot of research on their products used and installation practices/adherence to code, etc. They have that part figured out. Here's why we are rating only 3/5 overall. Quality of materials: 5/5, workmanship 5/5, office staff: 2/5, scheduling: 2/5. Full story below. We feel like the work performed was done right and we have a very high quality installation and do not expect ANY issues with this roof anytime soon. The issues we had were all will scheduling and office communication. I understand companies get busy, but there need to be procedures in place to not allow so many errors to occur. After signing the estimate we waited a few days for the office to call us to schedule, but they never did. I called our estimator and he said we weren't on the schedule yet and the office had to set it up. Right then he looked up availability and told us that January 19th was the soonest available appointment for a job as large as ours and he would call the office right now to set it up. Well, then at 7AM on December 29th I hear our doorbell and theres a group of guys outside saying they are ready to start work on our roof. At the same time the estimator called my cell and said "oops it looks like they scheduled you for today but forgot to call and tell you". This is 3 weeks earlier than we expected. After some confusion between myself, the workers, and the estimator we agreed to let them start working. The job took two full days and was done very well. The workers were all polite and worked very efficiently. After the job was complete, a few days later I get the invoice and they overcharged for tile, so I called and they corrected this and sent a new invoice. I wrote a check, the estimator came by and picked it up the next day, gave us warranty documentation and said we were good to go and all done, job complete we would get a final receipt from the office staff after the check clears. Got a call the next day from the office saying that our check was $90 short and we had to pay for extra wood they forgot to put on the invoice... I called the estimator back and he said sorry you have to pay it, so reluctantly I paid the additional $90 and FINALLY we have a receipt showing paid in full. TL;DR - Great installation, quality of materials and workers, but really bad experience with office for both scheduling and invoices/payment. If the office had their act together this would have been a 5 star experience. But showing up almost 3 weeks earlier than expected and dealing with multiple phone calls trying to get the billing sorted out made this a bit of a hassle. read more

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A little turned off by the sales practices. I called Johnson out for a quote to fix a small leak in my roof and it turned into a complete patio roof renovation. Not what I was looking for. The associate was more interested in drumming up business rather than tackling my problem at hand. Finally we came to a number to get my leak fixed and that was $250 for shingle maintenance, the minimum that they charge. I cannot comment on the work that Johnson does, but I felt that I would not be getting a good deal if I went with them because all the associate was concerned with was creating problems with my current roof and quoting those. He was able to suggest ways for me to fix it and where to allocate the materials, I did appreciate that. read more

Let me summarize my experience in a nutshell. Johnson Roofing quoted me $950 for a job and then said, in order to fix it right, they needed an additional $3,173. They cancelled several appointment times. They filed a lien on my property for work they did not do. After the lien expired, they then filed a small claims and included a second invoice where someone from Johnson signed my name? The second invoice was dismissed by the courts and Tyler had no answer for them as to why he provided a false signature on the invoice. Let me know if anyone would like me to post a copy of the invoice, happy to do so. read more

Called this company this morning 12/27/21 to come look at a leak we developed. I was told someone would be out between 2:00-4:00. Waited around and nobody had shown up or called by 4:00. Called to see where they were. I was told she would have to check and see what happened. Got a call back telling me the guy who was supposed to come to my house wasn't available. I asked why someone hadn't let me know. She said she didn't know that she was just told to call me. She said someone could come out the next day. I wasn't available during the time she had and told her I didn't want to do business with a company that did business like this. She said that was understandable. read more

We noticed after posting out review that Tyler replied asking us to please get in touch with him at our earliest convenience. It seems to us if he was really concerned he as the owner of the business would have reached out to us. In addition we filled out the survey sent by him after the job was finished. In it we outlined our frustrations and he never once reached out. read more