If there were more stars, they would have them. The company is well managed and the staff is…read moreamazing. I needed help not once, but twice, Their quoted ETA was speedy, and the service was courteous and efficient. Their prices are comparable to other companies where you would end up waiting much longer. I don't know about you, but I don't like waiting in the customer's lounge any longer than I have to. I highly recommend the towing and the repairs provided by Emerson's. The awards hanging on their walls says it all! Who can argue with that?

The best in the business, always friendly, able and qualified, reasonably priced! Those that…read morecomplain about tow costs have clearly never worked in the business before! Always my first choice!

Most honest & knowledgeable mechanic I've ever done business with in my lifetime. He'll give you a…read morestraight answer and competitive value for your money. Mickey's the best!

I left work with a flat tire and luckily was able to pull into Mickeys. Although busy, the owner…read morehad no problem helping me and filled my tire. I was able to drive home and get my tire fixed. I'm so thankful for the kindness I was shown. Would go back for car care in the future. Thank you!!

My friend backed his car off my parents drive way into a ditch we called late one evening and the…read moretow truck was there within 30 minutes. A very nice gentleman came to help us get the car back on the driveway quickly

From the owner: auto repair and towingread more

I have an older truck which needed a fair amount of work to repair rust and rot issues. When I went…read morein to get an estimate I was treated respectfully and professionally. They took my truck in and gave it a good once - over to see what it would need and prepared an estimate right there on the spot. They were able to complete the repairs slightly under the dollar amount of the estimate (When is the last time that happened to you ?) and returned my truck to me after breathing new life into an old dog. If I ever need further work done on my truck I would not hesitate to return here again. I can easily recommend the Peterborough Collision Center !

I wouldn't let this clown shop near another vehicle of mine even if the work was free. Overpriced -…read morelate - shoddy work - abrasive personality - poor communication - and I'm just getting started.

This place works mainly on big trucks.However they do excellent work & inspections on smaller…read moretrucks & cars.

Im disgusted by the way the son of the company has treated me. Yelling on the phone charging me a…read moretow plus 65 day storage fee on top of it all they expect me to leave my car there plus pay all of the above. To be yelled at and belittled . I have no choice but to pay them. But i dont choose to be belittled . I will be telling everyone about this terrible experience.!

I was hit by an uninsured driver last year, police had to have my vehicle towed and I was in the…read morehospital. My parents trying to help me out, wanted to get my bike on their trailer and back to their property to help me avoid fees since the uninsured driver was not helping with any of the bills- and they have a daily storage fee. The woman that works there was nasty with my father, saying that it can be billed to my insurance instead (at this point we didn't even know what type of coverage I had for uninsured motorist) when my father explained that and asked how much we owed she couldn't even give him a price because she had been billing as if it was insurance paying- I guess they have different prices for that? Continuously she was trying to get my dad to not pick it up, saying they weren't around at that time and they have to be there (fine, but let us schedule a pick up? And you shouldn't be charging me a fee if you're not going to let me pick it up?) Finally gives us a number, but won't let my parents get it without my consent (understandable, it was in my name but I was bedridden and really didn't want to have to be calling around dealing with this while injured- but not a huge deal) I call her up to tell her to release my vehicle and she's talking badly to me about my father "he didnt invent the wheel yknow!!" No he didn't but he's trying to help his daughter who just got ran over, and you're giving him all the kickback you can possibly give. Literally insane to me that's she was even saying anything negative about him to me. Definitely would never choose to work with them again, which is a shame it seems from the reviews that Mike is great, but the woman clearly is the reasoning for a lot of these negative reviews.

Worst customer service! So overpriced, not a local business you should support! Try Jay & Jay…read morebefore you go here. They atleast have some customer service.

Price was a bit steep and he will not give you any kind of receipt (even when he says he will) he…read moreruns a cash only business. The entire ride to the parts store, he was hitting on me. Wouldn't take no for an answer. Did take me where I needed to go but, I would recommend a females use the buddy system.

From the owner: Adams Towing provides 24/7 Emergency Towing Services and winch out service. Fast, friendly,…read moreprofessional, reliable, worry-free towing at reasonable and fair rates. Fully insured. Family owned and operated. We service Athol, Orange, Erving, Petersham, Phillipston, Royalston, East Templeton, Templeton, Warwick, Winchendon, MA, Richmond, NH, as well as Interstate Towing state-to-state long distance vehicle towing from Massachusetts to New York and New England states. You can count on Adams Towing for all your vehicle towing needs.

My family has been going here for years, and none of us have any complaints about it. I've had…read moregreat service with Lance the owner as well as Greg (and others, but I forget what their names were. In short, I'd feel good about having any of the employees here help me.) When I got a flat tire a few years ago, they put the donut tire on for me and because I had to get a new tire put on that day and they couldn't replace it that day because they had to order the tire, and therefore I had to drive to the bigger tire place in Nashua, they didn't even charge me. Recently, (thanks to NH's potholes,) I got another flat tire, and after the technicains assessed all 4 tires, Greg gave me honest advice about how the tire that went flat needed to be replaced because the hole is in the side, and also one of the others should be replaced because it has a big divet (sp?) on the sidewall so a bad enough dip into a pothole could easily cause it to go flat as well. He also let me know the other two tires have divets as well, but rather than telling me they for sure need to be replaced, he was honest and let me know that the pothole damage to those was more than superficial, but not alarming, so it's up to me if I wanted to get them replaced. That's the kind of service you get here: they are well aware that car repairs and tires are expensive as it is and a big expense for most people, so they don't try to squeeze as much money out of you as they can, they let you know the facts and they only push you to get work done when and if not getting the work done is going to be putting you in danger of getting stranded with a flat, breaking down, etc. Overall: very friendly, very helpful, they're looking to give you good service rather than charging you as much as they can, absolutely no notes

Simply they are trustworthy and believe in doing things right. It is a place where a handshake…read moreagreement has meaning and their word is flawless. Been going to Lance for over a decade and pray he doesn't retire for a long time. Highly recommended.

Absolutely abismal customer service, Ford assigned them to tow my disabled $90k truck. After two…read morehours waiting, I call J&J to see where the truck is. The woman calls the truck driver, and then comes back to tell me "oh the truck driver is declining that call". Just talked to Ford, and J&J verbally accepted the call and confirmed the name of the employee who accepted the tow. Don't use them, their auto body work is probably sub par anyways.

Needed a tow as my truck broke down. Great Customer Service and reliable…read more The driver was very nice.