Took my car in that I had bought 3 months prior for an oil change and they told me I needed to…read morereplace an air filter for $65. So even if you get free oil changes they will do their best to charge you money.

Best place to have work on your vehicle done. Jeff in the Service Department is awesome!! They…read morediagnosed and fixed the problem really fast.

I went into the dealership yesterday, asking about a Corvette that they had in the showroom floor…read more We discussed the price that was advertised, and I was informed that there was going to be a fee of $2000 fee tacked on because the car would get three premium oil changes and it had door guards which is a ridiculous fee. I was also informed by the owner that they do not negotiate and will not negotiate on the price. I was also informed that they do in house financing only and this was before running my credit or getting any type of information from me. I was informed that I would have to put a $12,000 down payment. If you are shopping in the new Boston area I encourage you to take the 30 minute drive to Texarkana and deal with the Chevrolet in Texarkana. This place is shady and it's coming from the owner.

Brought my Truck in to get fixed - Was a warranty issue, truck was fixed ( right i hope , time will…read moretell) the warranty company was going to pay by Credit Card but would not agree to the 3% CC fee charged by the dealer. So I get a call from the dealer wanting me to pay the 3% CC fee for the warranty company or they will need to hold the truck hostage until they get a paper check. IT may take days or weeks. This is not only dirty thing to do, but shady as all get out Will never go back and will file a complaint with the BBB, AG and any other official body that may help the next customer

My car, a RAV4, had a yellow light in the console driving in SE Arkansas and we were far from…read moreHouston, TX, our destination. The closest Toyota dealer was Robbins Toyota in Texarkana. A Manager took care of the light in less than a minute; it was an Oil Change reminder. We didn't have to wait at all. That's great service.

Arrival time - 11:55am Leave time - 3:10pm…read more I am not one to write reviews but over 3 hours for an oil change - tire rotation/balance is unacceptable. After 2 hours of waiting the service rep asked me where my spline key for my lug nuts were, meaning they hadn't even taken the tires off yet. I glanced in the shop and confirmed through the technician that they hadn't changed the oil yet either. I asked the tech how the tires are balancing and he informed me that he "left them where they were because the ones on the back needed more weight", meaning if I hadn't walked to the back and double checked, my tires wouldn't have been rotated at all. I take rotating my tires serious due to the price of tires I run, keeping the tread and wear even. I spoke with the representative who informed me that they got another guy to start changing the oil (2:30pm). My beard brush that was on the middle console was tossed on the ground between door and seat on passenger side, and I had to put up my jack equipment that was pulled out in search of the lug nut attachment. The service representative was nice and helpful but overall the experience was unacceptable. Curious what else they half assed.

The service manager Erin is noteworthy. He showed integrity and due diligence when I was having an…read moreissue with my car. I was very satisfied with the customer service and his positive attitude making sure I had a positive experience. GreatJob!

I have purchased several vehicles from Jeff and Kelley. Easiest car buying experience by far. I'd…read morerecommend them to anyone looking for a good used truck.

Chase was great! Helped me find the perfect car, and was patient with me as I asked a lot more…read morequestions than I probably needed too!

2013 sonata had a sunroof leak. To get it fixed i was told $600+ to fix. Have to pre-order/pay $250…read morefor the part. Got it done. The next rainfall? Yep,leaked again. Problem not fixed. Called to make appt to let them inspect their work. They wanted $180 for the diagnostic." I said, 'it's a sunroof, car don't need to be plugged in'. Apparently, thts what they call...just to LOOK at it. "Free service IF same issue, otherwise be more". At that point I took it to place in town. THEY checked the sunroof and found the DRAIN was blocked. Took an airhose, blew air in drain... FIXED. My opinion? Maybe look at the problem instead of taking the word of someone who doesn't know about cars?? And charging a massive amount of money to fix a problem that wasn't necessary. I won't be back.

My wife bought a 2023 Chevy Malibu ... It was perfect for her…read more Appreciate Jimmy, a well mannered salesman, thank you for waiting for us driving from Maud. It's our second car...we have purchased !!

I searched for 8 months for the perfect truck and price. I'm 56 years old, Rachelle and Alan made…read morethis purchase the greatest vehicle purchase experience of my lifetime. Their communication, their attention to detail, and service after the sale was completely incomparable to any buying experience I've ever had. I even had a slight issue after purchasing the truck. Rachelle did everything possible to make that situation right. I couldn't dream of a better buying experience. I can't say enough good things about my experience with JP Harvey Motors. I only gave them a 5 star rating because a 10 star rating is not available. I drove 7 hours from Mississippi to Texas to buy this truck and I don't regret one second. THANK YOU Rachelle, Alan, and JP Harvey Motors!!