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    Mynd Property Management Atlanta

    Mynd Property Management Atlanta

    (64 reviews)

    Downtown

    I did extensive research before choosing this property management company and genuinely believed I…read morecould trust them. Unfortunately, my experience was completely different from what they promised. They initially assured me that monthly fees would only begin once a tenant was placed. Despite that, they started charging me even without a renter in the home -- which was the first red flag. Over the three months I worked with them, they repeatedly added charges for unnecessary work orders and questionable "repairs" that had nothing to do with any real issues. My home is four years old, in excellent condition, and located in a high-demand rental area, yet they acted as if everything needed fixing. Without my permission, they broke my door lock and installed an IGLOO system I never requested. I specifically told them I wanted to keep my Google door camera, and that was completely ignored. By the time I ended the contract, I had already spent close to $3,000 due to their constant fees and surprise add-ons. During offboarding, they refused to take responsibility for the property they had been managing. I personally paid nearly $1,000 for a professional deep cleaning, yet they still charged an additional $1,500 for items that I believe were unnecessary -- and I have serious doubts about whether any of that work was even completed. They had previously mentioned painting touch-ups but never did them. They also failed to return the home in the same condition they received it. For example, they left my garage unpaired, even though pairing it was part of the onboarding process -- and, of course, they had a charge for that as well. Overall, this company was extremely disappointing to work with. Hidden fees, unauthorized installations, poor communication, and charges that did not make sense. I strongly recommend avoiding this property management company. There are far more professional and transparent companies out there.

    I wish i could leave zero Stars. Natalie is the rudest most dismissive person ive talked to in…read moreyears. THEIR payment system was down. I called to get it resolved, before it was past due. The day after and the day after that. I also sent video of the payment not processing. When it gets to 3 days beyond the due date NATALIE decides to send me a threat of eviction email. She dodges my calls all morning only to finally call and interrupt every sentence i make. When she finally finds the energy to listen, She laughs at my complaint. When i continue to talk through her rude interruptions she says....... dont raise your voice or i will end this call. To MYND.....get her out of your office. She is a Cancer. Also I've never paid late in the 3 yrs ive lived here. Natalie DO BETTER.

    Johnstone and Co - realestateagents - Updated June 2026

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