Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

The tech was thorough, punctual and knowledgeable. He explained well the sources of issuesread more

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

I can't believe i'm writing my second review for Best Buy so fast but I just had to come back and…read moregive a shoutout to manager Denford. I came in earlier today to for an online pickup order and as soon as I walked in, Denford asked how he could help. He was lightening fast, super down to earth and made my pickup a breeze. I loved his demeanor and chill vibe and with a few Best Buy locations within equal distance for me, he's made the Baldwin location my favorite choice, easily.

I usually goto this Best Buy when I need something and most of the time they have what I'm looking…read morefor. Only problem I have is whenever I need help finding something, there is no employee in sight, and if there is they are always talking to each-other and get mad when I ask for help. Good location, but staff isn't that great

I don't know how the store itself is since I purchased my item on line. Since PC Richards doesn't…read morehave a general location, and RVC was set as my home store when I ordered, I'll put it here. After dealing with a nightmare directly from an electronics manufacturer, I canceled my order and went to PC Richards online. I ordered a different brand washing machine on Wednesday, and here it is Friday and it was delivered. Their delivery service is night and day from the previous company. I received no less than 4 emails reminding me of delivery, and a phone call yesterday. I received an email around 7pm last night giving me my time window which was 7am-10am and the drivers would call me 1/2 hour before arrival. 6:42am (ugh!) I get a phone call, we are on our way be there in 20-30 minutes. The driver and assistant show up, take a look at the space and get to work. They quickly loaded in my new washer, loaded out the old one and were on their way within 15-20 minutes. They were super professional, and friendly. Four stars reason:- when I was called yesterday I wasn't available to answer the phone so I called the number back. I said to the woman who answered (and she answered like she was annoyed), I'm returning a call from this number, she grunted at me and put me back into the phone tree. I hung up, called back, got someone else who was equally as annoyed-sounding and she said yeah they're just calling to remind you of your delivery. Later in the afternoon I get another call, a foreign sounding gentleman who was very nice- but you could tell he was reading from the script. I asked him if they're coming early does that mean they will call me before 7am? He said no we would never call you before 7am. Just in case last night I took my phone off "do not disturb" before I went to sleep - guess what they called me at 6:45am. Also, my washer got a small scrape on it when they delivered it- but it's really not their fault, it was a tight fit, they were as careful as they could be getting it into a basement- and it's just a washer, not a new car so I'm not going to make a stink about it. I haven't hooked up and used the washer (they did offer to hook it up- but I'm good with that stuff so Ill do it myself). They wouldn't have been able to anyhow since the drain hose is too short- All in all a pleasant experience so far.

rarely leave negative reviews, but my experience with the management at PC Richard & Son in…read moreRockville Centre was disappointing. The staff I interacted with tried to be helpful, but the management was unprofessional, dismissive, and seemed more interested in avoiding responsibility than resolving customer concerns. Communication was poor, and when I asked for assistance with an issue, I felt like I was being brushed off instead of treated like a valued customer. A situation that could have been handled quickly turned into a frustrating experience because of the lack of accountability and customer service from management.

We had a thermostat issue and no heat. BeATO arrived within 24 hours! Jim was…read moreexcellent--knowledgeable, explained everything clearly, and fixed the problem quickly! We're very happy with the service!

We've been very happy with Beato for our home's heat and oil deliveries. Their customer service is…read morealways friendly and helpful and they're easy to get in touch with when I need. I'd definitely recommend them, 10/10

I bought all new appliances here in 2008. Excellent…read moreservice from Steve. And over the years , naturally, I've had to replace most all over again. I've dealt with Steve, Eric and the owner Jeff. Always professional, courteous and friendly service. Competitive pricing. All my installations have been expertly performed. Refrigerators, dishwashers, microwave, and AC systems. Satisfied with all Especially the split AC system I just had installed. The installers were professional, neat and expert I their work. Very pleased.

I was gifted a Webber BBQ from home appliance in June. Three months into having the BBQ, the flame…read morewould drop off causing a propane build up under the hood of the bbq. Confused as to why my grill stopped heating I touched the knob to see if a friend had maybe turned it off and it led to a big explosion. After contacting Weber, they hit me with a legal waiver and said they won't come fix my practically brand new grill unless I sign it. Home appliance was made aware how ridiculous that request is because all I am asking for is for a professional to come and fix it and they're doing absolutely nothing about it. Really shitty customer service. As a long time resident of Oceanside I hate to bash a local store but the owner Jeffery didn't help at all with the situation. The least he could do is send someone to back their products and warrantee. Since the owner is now trying to turn this situation on me (on my google review) I am adding to my original post. I never threatened to sue, being there is nothing to sue for lmao. They asked me if I got burnt and I was honest and said my eyes and hair were burnt but then responded how grateful I am that no real injuries were a result of the explosion. Get your facts straight home appliance before trying to turn it on me. You sold me a malfunctioning grill and are letting Webber play games with me. Your own employee's exact words were "one thing has nothing to do with the other and they should repair the brand new grill". My advice: purchase from retailers who back the product they sell and if there are issues within the warrantee they honor that. Any other appliance store would take back the BBQ or replace it. All I was asking for is someone to come and fix it. Costco's just around the block and you won't have to deal with this !

Thank you to store manager, Frank, for a very competitive price on my new washing machine…read more Delivery was on time and installation was professional!

Mark is the best. i sneezed and he ran across the store to get me a tissue he's a real one…read more definitely go to this store.