Went in to get screens repaired but ended up walking out. I was basically discouraged by the first…read moreemployee warning me about how backlogged they were on screens. I think having business is what they want but they sure discouraged me. Two employees were clueless as to what to tell me as we all waited for "the manager" at the register with another customer. I get it....help your customer....but with a very lengthy check out you might want to at least acknowledge there is another customer waiting while 3 employees stand there helpless to do anything. Guys....it is a simple screen repair. Take the screens....give me an estimate on when they will be done and a promise to call when complete. Bought a very expensive Weber from these guys last year but I am done with this store.

Awesome and friendly customer service every time I go in there! They have hard to find items and…read morehave special ordered things for me.

Great customer service! They always have what I need and will order items if they normally don't…read morecarry. Best knowledgeable staff around.

Went to purchase a table saw blade and they were out of the one I wanted when i spotted another one…read moreand on sale for about $15 off. Went To the register and sale price didn't go through after a few tries. Clerk went over to the blade display and took off sale slip. In small print, sale ended on the last day of February. The clerk pointed it out to me and stuck to the regular price. After a little complaining, he offered to take off $5. Decided not to take the offer since it wasn't the blade i wanted in the first place but the sale price made it doable. I can get the blade i wanted at the big box store for the same price. I'm not sure what Ace's policy is about pricing, but I'm not happy. I try to purchase at Ace and i go there a lot, but this is not the first bad experience at a Ace Hardware, although the first at this location.

This is not a big store - but they seem to have everything I need. Garden supplies - yep…read more Get ready for snow supplies - yep. Holiday supplies - got it! Tools and hardware - of course. Nice store. And so handy to my location. If I am working on a project and run out of something, it is just a couple of minutes away and I am back at work.

We lived this great store! Hardware, grocery, pharmacy, department store and even guns…read more This store has it all! Great selection and friendly staff.

Wow!! A REAL hardware store, which is not so easy to find anymore. Large selections of whatever…read moreyou need and an awe-inspiring array of hardware pieces like bolts, nuts, screws, lag bolts, turnbuckles and whatever, each in its own little bin and available by the each, not pre-packaged. And they have helpful employees who actually know the stock and are ready to help. Such a nice change from the big box stores.

This is a good hardware store, but nothing out of the ordinary...except for Don. Super helpful…read more And as a builder himself, he knows his stuff inside and out. He is helpful not only in finding the right tool for the job, but in actually giving advice on how to actually do the job properly.

This is a great neighborhood hardware store. The customer service is SUPERIOR. They actually have…read morepeople who know the store, the inventory and often they also know "how to" Please patronize this store so they stay in business. Have been shopping here for years!

I stopped in to pick up some grilling supplies and a bag of concrete. The prices seemed very high…read morebut I thought well thats small business...When I got home I found both items roughly 50 percent cheaper at a big box in town. I refuse to buy local if it means an extra drive and vulgar pricing. No way to be a good neighbor. I won't be back.

I enjoy coming here. The staff is super helpful and friendly. They have most everything you'd need…read morefor a typical project around the house, and unlike , say Lowe's, it's usually in stock. I've come here for supplies for most of my home projects and am never disappointed.

This hardware store has it all! My family has been using Big John's in Cedaredge for years now for…read moretwo reasons: 1) knowledgeable, friendly staff; and 2) they have always had great variety and selection at very reasonable prices. We have depended on Big John's for paint, electrical, plumbing, patio furniture, propane, home and auto cleaning supplies. The store's holiday supplies are second to none too! Thank you Big John's for all you do.

Always have what I need, answer the phone without a computer!read more

I've been working with and shopping at Farm and Ranch stores for over 40 years and this store not…read moreonly has the best selection but has an amazing team to help you at every turn. Eli elevated my opinion even further today with his incredible service. Above and beyond. Thank you Eli! Rick Ungersma should keep you on his list of future managers!!!

Nothing special. High prices on everything that you can get cheaper elsewhere here in town. Looks…read moremore like a glory store for wannabe Rhinestone Cowboys rather than a serious working, clothing store like Western Implement. You can order the same clothes and shoes in Murdoch's online cheaper and with free delivery! Good place to get propane....

Home Depot has reduced employee head count, which makes shoplifting easier. So everything is locked…read moreup. If you want to buy something, an employee needs to unlock it. Good luck with that. Plus, they want you to pay for that product immediately. It's no wonder that buying online looks so attractive.

I placed an online order to make it faster to get in and out of the store. I waited 20 to 30…read moreminutes. The customer service representatives would not let me get the panels off the shelves. The workers couldn't find the product. The customer service people were no help. They kept telling me the crew is on the way. I finally went to the isle where the product was. They were just starting to load the product. They said they couldn't find it.

Flock cameras in their parking lot! Don't do business with these people…read more They also leave containers of lady bugs out to die, don't water plants and throw them out as well. Incredibly wasteful company.

Buyer beware: Lowe's Grand Junction quoted me $924 for a replacement entry door, $786.55 for…read moreinstallation, and an additional $230 for an "Independent Contractor Permit" on a project involving no structural changes to the house. When I questioned the permit fee, both Lowe's and Premier Services Group initially told me it was a permit fee. At one point, I was even told it was a "City permit fee," which immediately raised concerns because the City of Grand Junction does not issue building permits for this type of work. Mesa County does. After multiple emails, phone calls, and a week of trying to get a straight answer, I checked with the Mesa County Building Department. Their fee schedule for this project's permit would be approximately $50-$60, not $230. During my final call with the Premier Services Group, they blamed their quote generation process and Lowe's for the inflated permit amount and explained that the permit fee shown on the quote is merely an estimate. I was told that any difference between the estimated and actual permit costs would be refunded after the job is completed. The problem? Nobody mentioned that before. Not on the quote. Not in the emails. Not during multiple conversations with Lowe's or Premiere Services Group. The first time anyone mentioned a refund was after I had already spent a week trying to determine why a $60 permit was being quoted at $230. And even if that explanation is accepted, why is the estimate more than four times the actual permit cost? It's possible the charge was deliberately labeled an "Independent Contractor Permit" rather than a building permit to disguise what amounts to a 31% markup on the installation cost. If so, that's about as misleading as it gets. This experience also revealed how Lowe's installation process appears to work. Lowe's sells the product in Grand Junction. Premier Services Group, based in Oregon, handles the installation quoting process. A local installer is called in to take measurements. Premier Services Group prepares the estimate, and Lowe's then presents the quote on Lowe's letterhead. As a customer, you're dealing with Lowe's, but there are multiple layers between you and the actual installer. Now, to the prices. Lowe's installation quote was $1,016.55. For the exact same door replacement, established local installers quoted approximately $600. That's nearly 70% higher than local competitors. My takeaway: Just because Lowe's is convenient and has a nationally recognized brand behind it, don't assume you're getting a competitive price or transparent pricing. I went into this process expecting the Lowe's name to provide confidence and oversight. Instead, I found inflated charges, confusing explanations, and a permit fee that nobody could adequately explain until I started doing my own investigation. Shop around. Get quotes from reputable local installers. And that does not include Lowe's. You'll likely save a lot of money and avoid unnecessary frustration.