1. Jon Mock - State Farm Insurance Agent

    1. Jon Mock - State Farm Insurance Agent

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    Wheaton, IL

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    Jon Mock - State Farm Insurance Agent

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm
    Updated 1 week ago

    Services - Jon Mock - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Boats and watercraft insurance

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    2 years ago

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    AAA

    AAA

    (93 reviews)

    Much more trustworthy than other car repair shops that we've dealt with. Been taking our vehicles…read morethere for 10 years. Good value. Dave is great to work with. It also is very convenient that they send you a text with photos and give suggestions on which fixes can wait and which (if any) are more critical items to be done soon. Then I can refer back to it, even months later.

    I brought my vehicle to AAA Car Care Plus in Wheaton on May 28, 2026, for an oil change and tire…read morerotation. Approximately three weeks later, one of my tires came completely off while I was driving. Fortunately, I had exited the interstate less than a minute earlier. Had this happened at highway speed, I could have been seriously injured or killed, and my vehicle likely would have been totaled. After the incident, I spoke with a neighbor who is a mechanic. He explained that because AAA was the last shop to remove and reinstall the wheel during the tire rotation, the situation strongly suggests the wheel was not properly secured. Based on that advice, I had my vehicle towed back to AAA for inspection. Despite being the last service provider to work on the wheel, AAA denied any responsibility and refused to assist with the cost of the resulting damage. I found their response extremely disappointing, especially considering the potentially catastrophic consequences of what happened. I am grateful to be alive and that this occurred after I exited the interstate rather than while traveling at highway speeds. My experience raises serious concerns about the quality of work performed and the way customer safety concerns are handled. I would encourage others to carefully consider this experience when choosing where to service their vehicles.

    Jon Mock - State Farm Insurance Agent - homeinsurance - Updated September 2026

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