While away on vacation in August 2012, my husband and I received an alarming call from our neighbor…read moreletting us know our house had been struck by lightning and there was a huge hole in the roof. My husband got a hold of Dave Broz who went to our house, took care of my dogs and was there to let the firemen in. By the time our plane landed four hours later, he had a claim started and recommended an excellent company who installed our new roof. Mr. Broz turned a scary and helpless moment into something we can laugh about today. He is very personable, does his job extremely well and will always go above and beyond. I'm proud to say he is our Insurance agent. Carrie Elburn resident

From the owner: Experience Personalized Attention from a Boutique Insurance Agency. We offer business, home, auto,…read morelife, pet and specialty insurance such as Fire Districts and Contractors. We are a highly reviewed independent agent that partners with only the most reputable Insurance companies.

I wanted to take a moment and say that I have been so pleased with Smitherman & Associates. Justin…read moreSmitherman is extremely knowledgeable and has helped me secure the insurance coverage for my properties and business that I need at a very fair price. Its wonderful to have an agency and person I can rely on for good and accurate information. I now refer all my clients to him and have received very positive responses from them as well.

We have been customers of Allstate for over 20 years. David Cotter is a horrible agent. He is so…read moredisrespectful and rude. Every time I called to get any information regarding my policy, I would get it a week or more late. I cancel my policy because of him and the last time I called him he kept hanging up on me. This guy is very disrespectful and has poor customer service.

We have been customers of Allstate for many years. Recently, I had an accident due to mechanical…read morefailure of my vehicle. After many headaches of calling agents and getting no follow up, I was told that the vehicle would be taken to a car service company in their "good hands" network. After requesting for an agent to document the cause, Allstate told me that the service company would be able to determine and document the ultimate cause of the accident as "mechanical failure" so that my premium shouldn't go up. I waited a few days and called again only to find out that an agent did actually need to be sent out because the car company didn't feel comfortable determining the cause of the accident. That was 3 days wasted with no progress made on my car, and I was the one physically having to call to handle it when the "good hands" that I was supposedly in should have been on top of this. Finally, they told me that the cause could not be determined and even though the accident was NOT my fault, they were going to raise my rates. I then proceeded to ask why the customer should be penalized for something I didn't do, and the agent told me that the same thing would happen if someone got in an accident due to black ice. They would be charged more because it's their fault they were out driving. Sounds like a huge money making tactic to me, and they should really be called "Allsnake". We will not be returning to this company and would not recommend it!

As a representative of the large company they are helpful and listen…read more But American Family Insurance as a insurance company find another company. The corporate people don't return calls, texts or emails. Very disappointing in corporate

Insurance is in my blood. Over 100 years ago my family started an insurance agency and I grew up…read morelistening to my mom and dad talk about the business. I didn't go into it which greatly disappointed them and have since worked with many others over the past forty years as we have bounced around. In every case I knew more about insurance than my agent - until I started working with Katy Zimmerman at Shelter. Incredibly knowledgeable, hard working, very prompt and an effective advocate for me with her underwriters. Couldn't imagine a better agent.

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.