Wow! Talk about quick personal service! This is the Agency for you! And the rates are unbeatable…read more Happy Customers. Vicki Grant went above and beyond for us.

Diane Davidson was excellent with assisting with a name change process due to marriage. I have…read morehome, life and auto insurance with State Farm. The customer service at State Farm remains unmatched and simply EXCELLENT!!!

Fast, prompt service. Love the technology improvements and, of course, the good rates. Happy camper…read moreover here!

Hello I just wanted to say that Matt was most professional kind and sincere definitely one of the…read morebetter salesmen I've spoken with in a while (49)rs

We have done business with this agency for over 40 years. First, with the founder, then with his…read moreson. We had a great relationship with the agency, and always got prompt responses to inquiries, and help with problems and claim. However, since the son retired, the agency is not responsive to our calls or needs. There have been times that it has taken over a week to get a response. We no longer feel as though we are important, or worth their time. We are currently looking elsewhere for service, but are stuck with Keller because we have an issue which dates back several years.

Vicky is the one who usually picks up the phone and has great service. I always come here for.my…read moresurety bonds. Highly recommended

Rosie is an absolute hot exemplary woman who knows her business. She's extremely polite and…read morecaring about her position. She helped me tremendously in getting the best rates for my car insurance. Thank you from my heart for your service. Extremely happy Karen Walker 10 starts rate

David has been a wonderful agent, and Alex at the office is great too. David has written the…read moreinsurance on 3 properties for us so far and he is always responsive, and knowledgeable about the products we're discussing. He's a rare agent in that he writes the policy for what you need rather than trying to upsell, which is very much appreciated. Another plus is that he is always willing to review and make adjustments, so you never feel "stuck" with a policy and know adjustments can be made as life changes. Alex is the office manager and she is great. She handles whatever she can when you call and if it's something that David has to specifically address, she gets the complete message to him, so that phone calls are productive. This has been a very good experience, highly recommend David and his office for your insurance needs. Thank you.

When my previous agent would not return my calls to answer some questions I had for a claim, I…read morebegan searching for another. Though I was not a customer of hers, JoAnn answered my email quickly and spent time with me when I called. She helped me move from my old agency to hers, and when the time came, JoAnn helped me move to a new carrier that provided me better coverage with better rates. Thank you JoAnn!

My husband and I have a home and auto policy with Joann Miller. She has been nothing but I headache…read morefor me. We cancelled an insurance policy on a vehicle and she claimed to have taken it off our account only to find out we are still being charged for it. Now she wants proof that we junked it to credit us back the money we overpaid due to her mistake. I recently purchased a 2024 vehicle. We called her to set up the new vehicle under our account, which she then said she would email my husband updated insurance cards. Did she? No! Is the vehicle covered? Who knows!! Probably not!! Also, their customer service line is a joke. They are only open Monday through Friday. When I finally had someone answer me on the phone, they told me that they could not help me because I have a home and auto policy and they only deal with auto. If you are looking for a new insurance company or a new representative, I do not recommend Joann Miller as she is not someone you can rely on.

My husband's company switched from UMR to blue cross and it's only been 3 months but have been very…read moreimpressed. The service is so much better and easier. I called and immediately got a helpful professional sounding person who spoke clear English . Omg UMR needs to change. Thank you blue cross Robert is who I spoke to and he answered all my list of issues and emailed the info in a timely manner. Yay

They have the absolute WORST customer service, If you get aggravated at incompetency then DONT…read moreCHOOSE THEM, I called and got the runaround right from the start I was told to call one number after the other get placed on hold then get disconnected a total of 5 times and then have to start all over again, I swear that the people answering the calls are total complete IDIOTS, I have never received service like this before and I will be cancelling my policy ASAP

Great guy, honest and offered products I didn't even know were available to help me. Thank you Mike…read moreand team, highly recommend

Mikey is absolutely the best!!!! He goes above and beyond to always make sure things are in…read moreorder!!! BEST! BEST! BEST!

The wonderful people of M. Sweazey & Associates always take care of my needs and help me in…read moreevaluating the best insurance solutions. They have been my agency of choice since 2004. Mike Imm is friendly and knowledgeable and truly cares for my family's well-being. The staff are also tremendous, especially Jessica who goes above and beyond to ensure you are well cared for and questions are answered at lightning speed. Very easy to talk to and work with. I truly know I am in good hands.