Despite staying almost 800 nights at Marriott properties, I've never been compelled to leave a…read morenegative review until now. I have stayed at properties ranging from the oldest Town Place Suites to Ritz-Carlton and everything in between and have never been so disappointed in a room as I was with ours at the Delta in Menomonee Falls. 1. The carpet had actual holes in it. Not small holes, large holes that were right in the middle of the seating area and could not have been overlooked. 2. The shower was stocked with one bottle of shampoo, two bottles of conditioner, and no body wash. We found this out while my daughter was already in the shower, when we just all wanted to get clean and head to bed. 3. Despite booking the room for three people, only two wash cloths were provided. Again, this was discovered when the third person was getting into the shower. 4. The toilet paper holder was missing the little bar to hold the toilet paper so the roll was sitting on the back of the toilet. While this isn't a huge deal, these pieces are like $5 at Menards and this was clearly observed since the toilet paper roll was placed on the toilet instead. It's just not a good look. 5. There was a horrifying splatter stain on the bathroom wall under the mirror. I don't even want to think about what this could be. 6. There were stains on the wall of the entry way by the coat hooks. Again, how this was overlooked and not cleaned is unthinkable. 7. The comforter on one of the beds was yellow and clearly soiled. This was obvious since the sheets that it was sandwiched between weren't covering the long edge of the comforter. This was noticed when going to sleep so the option was to sleep without the blanket. 8. The television wouldn't work. It turned on once but showed only a blank screen. We turned it off to restart it and it wouldn't turn back on. 9. We decided to watch a movie on the iPad instead but the WiFi wouldn't work. 10. The reading lights next to the beds were so hot to the touch they were dangerous. 11. The light over the coffee machine area would turn on but provided no light at all. While some of these things could be overlooked, the entirety of the experience is concerning. These items were so painfully obvious that this is beyond a "mistake" and instead speaks to a staff who willingly chose to ignore the state of the rooms and rent them out to paying customers anyway. It's frankly disrespectful of customers to allow a property in such disrepair to be available. Not only would I never recommend this property to my worst enemy, I would gladly write a review detailing the items above to ensure that anyone looking to book is aware of the state of the rooms and willingness of staff to overlook basic upkeep. Luckily I had other things to do for my birthday and the stay at this property was not the central event as it would have completely ruined my celebration otherwise. It's worth noting that I did email the above to management upon checking out and received no response. I also replied with this feedback to the automated survey and DID receive a reply with an offer to credit 15k points to my bonvoy account, which has not happened to date. I also asked for follow up on why the regular points for my stay appear to be 1/10 what they should be and have yet to receive a response on that.

First time here and it was nice. Room was clean, have a bar and restaurant inside, etc.. Staff…read moreextremely friendly and helpful. As I plan to take more trips to Milwaukee, I'll continue to stay here. Very easy

Stayed here for a night over the weekend. Central location and walking distance to the third ward…read moredistrict. Amazing valet staff, overall great service. Hotel is a little outdated but the room was clean. Pillows could be better. 5 star for hospitality (thoughtful valet staff, amazing front desk and helpful service staff) however doesn't live up to the Autograph status (which has been disappointing overall but that's for another day) despite the price tag. 3 feels harsh and 4 feels generous, more like 3.5.

Loved my stay at Hotel Metro. I booked a king suite and called the day before to request a suite…read morewith a tub I saw advertised on my booking site. The gentleman over the phone checked and said that accommodating a suite with a tub would not be an issue. When I arrived I confirmed again but they said they didn't see any note of it, but Cash was able to find a room with a tub for me, which I was greatly appreciative of! The room was absolutely gorgeous and spotless. The mattress and pillows were super comfy! There is a full mini bar with drinks and snacks, including Spotted Cow beers, which was such a sweet Milwaukee charm. The location is great with tons of restaurants on the same block. It's a short and scenic walk to the art museum and lakefront as well as the public market. Would highly recommend booking a room at hotel metro during your next Milwaukee visit.

Only stopped here for a seminar in the conference room…read more I was surprised to see a sign in the parking lot saying that they charged for parking here. It's Wauwatosa, not downtown. The lobby looked kitschy and they have a bar, bathroom, cosmic concierge room (whatever that is), then it connects over to the Eldr+Rime restaurant. The conference space was up on the 12th floor and it had a great overlook for the surrounding area. The space was large and the food setup was great - hot and cold breakfast, juices, tea, coffee, etc. I would come here again for a conference but probably wouldn't stay the night given some of the other reviews.

I stayed at the Renaissance for a week and had a great experience. The staff was friendly and…read morewelcoming from beginning to end, and the executive lounge was well stocked. I had a premium room that was very spacious and included a desk area, drawers, a safe, a closet, mini fridge, and coffee/tea station. My room had wrap around windows due to the room being in a corner and, while the room faced the street, the noise level was relatively low at night. The bathroom was spacious and very modern and there was good water pressure. The executive lounge is open Sunday evening to Friday morning. There is a light breakfast available starting at 6:30am and evening snacks beginning at 5pm. Parking is $12/night and the hotel is conveniently located next to a mall with other stores close by. Overall, great experience at this modern Renaissance!

Sarah was a dream come true photographer! We used a different photographer for engagement photos…read moreand hated the awkward poses and how rigid we felt. Luckily we found Sarah with fresh frame by word of mouth. She really listened to what we wanted for our wedding photos and always made sure that we felt comfortable along the way. She was so flexible and caring. The day of our wedding she made taking photos fun and easy! She has an incredible eye at catching the light and finding the right spots to make incredible photos. Our entire bridal party commented that taking photos was not a stiff or awkward, but rather fun and light-hearted. We just received our photos and I am truly amazed. She was able to catch such beautiful moments to make the most perfect memories. Our photos look amazing. The only problem now Is figuring out which to frame!

The desk receptionist was very nice and friendly! He saw that I was an out of towner and gave my…read morerecommendation as to what to do in the city while visiting. Checking in was also a smooth process and a quick one if I don't say so. The room was clean and spacious like most suites. I didn't have any issues or complaints with anything. The breakfast spread could have been a little better in the morning but I won't complain too much as it was better than nothing at all. I'd definitely stay here again no problem.

If I could give this a zero star, I completely would considering how rude Karen or Taryn was to my…read morewife and I, after we just finished a long day of traveling the last thing we expected to walk into would be a very unaccommodating front desk clerk who chose to treat us with zero common decency up until we were about to walk to our rooms. I would recommend someone who has an ounce of etiquette train or repurpose her because she will continue to skew the experience of every guest that crosses her path. Looking through the reviews that have been left previously over the past few months it looks like it is a common issue as one review, even references her as the "rude hefty lady in front". The room is nice and the location is perfect, but that first experience will definitely stick with us.

Katy and Dale have produced incredible projects for my family and I for 20+ years. We have worked…read moretogether from professional print and editorial pieces to family weddings and portraits. The photojournalistic quality is consistent throughout, it is absolutely phenomenal. Amazing people!

Nikki is the best. Not only is her eye for artistic composition truly a gift that she has, but she…read moreis wonderful at making her clients feel relaxed, excited, and important. As a photographer myself, I am a picky client. She did boudoir photos for me that I gave as a gift to my husband on our wedding day, and Nikki was incredible in her direction as far as posing and location suggestions. I quickly learned that I was anxious about the shoot for no reason! The photos turned out beautifully, and I'm so thankful to know her!

Laurelyn was a dream to work with. We could not have asked for a more wonderful person to have…read morearound us and document one of the biggest days of our lives. We've only seen the previews of our wedding pictures, but are looking forward to seeing the rest of them more than anything! Not only was she focused on making sure that she took pictures of everything she thought we would want documented, but she was so open and flexible with making sure that we always got the pictures that WE wanted as well. She never once said no to taking a picture and was always willing to do what we asked. She really understands that even though her job is to document the details of the whole day, what also matters is what the couple wants documented throughout the day. She worked with us at every turn to make our day special. She always wanted to make sure that we were comfortable and on board with every idea she had that wasn't scheduled in to the day. Furthermore, she always asked our permission if she had an idea that wasn't previously discussed, and that level of kindness couldn't be replicated in another photographer. We originally chose to go with Laurelyn because of her unique, light, and beautiful style. You can tell that she works incredibly hard to make sure that each day feels special and unique. She is obviously incredibly talented and her skills can't be overlooked. We have gotten so many compliments on just our preview pictures!! She's a truly kind person and will work so hard to make your day special and as easy as possible. We would recommend Laurelyn to anyone looking for a photographer and would never hesitate to choose her again.

What a crazy wedding-journey my wife & I just went through -- and we were so fortunate to have…read moreLaurelyn there for the ride! Our wedding-planning process had several unique aspects: a) enormous family size (over 300 people on the groom's side!) b) multi-cultural ceremonies -- i.e. Indian & Persian-American c) different cities -- one family wedding in Chicago. one with our close friends in San Diego. Overall, we ended up having MULTIPLE wedding ceremonies and receptions and we hired Laurelyn for all of our events, including our engagement photo shoot. Prior to the first event, we sent Laurelyn examples of the look we were hoping for, and she was spot-on! Our engagement shoot and wedding photos (for all events) looked PERFECT... they had the exact urban/rustic look we desired. Laurelyn and her assistant also did a perfect job following our timeline (making sure we took photos with everyone), but also carefully took the time to ensure that our final photo assortment had a very candid feel, and were not overly "pose-y". Laurelyn was extremely professional throughout the wedding planning process. She was super-responsive to email, and spent time to get to know us as a couple to learn our vision for our big day. She also did not charge for cross-country travel for the wedding and even brought in an extra assistant free of charge to make sure the day went by smoothly. We would DEFINITELY hire her again for future events. Thank you Laurleyn!