Awesome Awesome Awesome!!! Connie Hicks shows true heartfelt compassion seems to be a pure hearted…read moresoul. She tries to help every way possible! Office staff very pleasant as well. As always there is 1 that seems she may find a better fit for employment some place else, however Ms. Connie's services and the way she treats her patients outweigh the one (very too the point outspoken office employee.) Ms. Connie has tried to help my family member who requires a little more care than most, way above and beyond other members of his healthcare team of providers!!

The waiting time was great! The staff are very nice people,…read moreand very caring.... But your receptionist at the front desk, needs to be replaced, her attitude was as bad as an junk yard dog!! And she doesn't care about nothing or anyone, the waiting time for her to change my daughter's pharmacy prescription took hours, I even had my pharmacist to call and she still did not pickup the phone,it was almost like we had to beg her to send it, and that's so sad! She really needs to be replaced for someone who really cares about people and there job as well. This is this just senseless!!!!! For this place in Roanoke rapids to be called urgentcare.

Absolutely Disrespectful, Dismissive, Medically Biased Treatment:…read more I am writing this review on behalf of my mother, and I am personally glad that I was with her to bear witness to her horrible treatment. Kimberly Johnson, NP immediately on entry into the room, you could already tell by her demeanor, posture, and tone of voice that she had her mind made up about treatment before she even walked into the room. After she introduced herself and asked my mother why she was there, Kimberly Johnson, NP stated, "Why didn't you follow-up with Orthopedics?" My mother and I both denied it because we didn't remember a referral and her last treatment was with her PCP whom she sees every 3 months like clockwork. Kimberly Johnson, NP literally stated, "well I am not going to debate this with you!" My mother is 69 years old, stroke survivor, very quiet, kind, loving, simple person and my mother immediately said "ok", became quiet and put her head down. She has never been a person to cause an argument or even argue. I AM NOT MY MOTHER! I am more aware and knowledgeable of MEDICAL BIASES (that is deeply rooted in racism) towards the elderly, women, and especially Black Women. We did not argue with Kimberly Johnson, NP at all, did not raise our voices, but was bewildered as to how dialogue to correct misinformation turns into a "Debate." Kimberly Johnson, NP then assessed my mother and stated that "she could feel the arthritis in her knee and that she would give her something for pain and to follow-up with Orthopedics." I had to request that we wanted to have an Xray to which she stated, "you will need an MRI because Xray only shows bone." Prior to the Xray she printed off the discharge paperwork for the referral to Orthopedics that my mother had in the past. My mother literally sat in that room and stressed over how she could have missed this referral. Well, this referral was back on May 11, 2020!!! 4 years ago, and literally 41 days after the state of NC went on Lock Down for Covid on March 30, 2020. There was absolutely no access to specialty non-life-threatening care at that time. My mother, had seen her PCP for this knee pain 2 years ago, received a steroid injection and was fine until a few days before that visit. If Kimberly Johnson, NP would have decided to be an actual caring, intuitive provider for the population she services she would have understood this instead of laying that newly printed 4-year-old Orthopedic Referral in my hand, like she had just dropped the cure to Cancer. Kimberly Johnson, NP is an arrogant, disrespectful, dismissive person who provides care heavily weighted in MEDICAL BIASES. Kimberly Johnson, NP you think we didn't notice how you were a little softer in your tone after I asked for the practice mangers information from the front desk. Kimberly Johnson, NP you think we didn't notice that when you gave her discharge papers, that you didn't even tell her the medication you were prescribing that I had to ask you. (Did you ever think not telling someone something, would possibly not know about it?) She has never been a drug user or seeker. She truly had an acute non-life-threatening change from her baseline that affected her Activities of Daily Living and could not get in with her PCP. A nationally categorically listed reason to seek treatment at an Urgent Care. I end this review and letter, to say it will not change your behavior or the practice of FastMed, because I know this is not the First or Last complaint about you. However, I am expecting people who would normally seek treatment at your facility, will see this review and go where they are listened to and not treated with MEDICAL BIASES, anger, and disgust.

It was such a warm and inviting office. Everyone was so nice. I loved Elizabeth, the Nurse…read morePractitioner. She was so thorough and explained everything to me in language I understood. I'm going back there for sure!!!

Their nurse practitioner posts to Facebook looking on how to treat diabetes. She also gets upset…read morewhen the ED starts an oral antihyperglycemic (when the patient had a history of insulin dependent type 2 DM. So many things wrong in this situation. I'd be careful and go elsewhere.

Living in a rural area with no dietary resources has been a challenge for me. Not having a…read morestructured plan from a healthcare professional was a struggle as well. But, after being referred to Harmony Wellness and Weightloss by a friend, those challenges and struggles are no more. Being able to use Telehealth to directly speak to a nurse practitioner has made this journey super easy and convenient. My results have been so amazing and for the first time in my adult life I am now under 200lbs! I would recommend this to anyone struggling with weightloss. The organized plan and goal set that I was given has guided me through this process. It has taken a tremendous weight off my shoulder, literally! I thank you Harmony Wellness and Weightloss for everything and I look forward to continuing this journey with you my side!

I have been struggling with losing weight my entire life. I kept hearing about the new weight loss…read moremedications like Ozempic and Mounjaro and wanted to try them but was really afraid of the side effects and that they may not work for me. Nothing has so far. I needed to lose 70Ibs and I'm 49 years old. I was looking for information and came across Harmony Wellness and Weightloss. I took a chance and called Shavonne Jackson to discuss the options that were available for me. She took her time explaining the products that are currently out there for weight loss and which one was the right fit for me. She was so professional and knowledge about all of the weight loss product that I felt at ease and never felt rushed or pressured into starting a program. I told her I would like to think about it before I made my decision to start with any of the medications. She said for me to take my time and that I could call or text her at any time if I had anymore questions. She made me feel so comfortable that the next day I called her and let her know I'm ready to try it. I have now been on Tirzepatide for 9 weeks and have LOST 26Ibs!!! I didn't have any side effects, my appetite has decreased significantly, and I feel great. I am so thankful I found Harmony Wellness and Weightloss!! I've never had such a positive experience as I've had with Shavonne Jackson. Where can you find a supervised weight loss program that's affordable and best of all a practitioner that has flexible hours and answers calls or texts when you need her!! Thank you Shavonne Jackson for helping me to gain my confidence back!! I'm truly grateful!! I will recommend you 100%!!!

I tried scheduling an appointment last month. Well, I have been calling all day to confirm my…read moreappointment for tomorrow and someone finally called me back (5 minutes before they - and everyone else closes) saying the appointment was for today, though I was told tomorrow. However, they should t have scheduled an appointment for me because they aren't taking any new customers at this time. When I asked why I wasn't informed of this when making the appointment the woman (who didn't give me her name) said only "you should have been told." I've been there before already once in 2013 and once in 2016, both times being awful. The staff isn't helpful nor kind for that matter. Learning to run a business (or at least a phone line) would greatly benefit them.

Dr. Burton, though young, is great. She always takes time to listen to you and offers suggestions…read more She's up on all the latest medical news and is open to trying new treatments. Plus she came highly recommended by my all-time favorite doctor, Dr. Jeff Hively. And she & the NPs here are all local, so will stick around.

I've been to this immediate care facility several times and I have not found anything wrong. The…read moreladies who work the front desk are always super nice and even though I have not met the doctors, all the PA, NP, CNAs are always helpful and welcoming. Two of the "doctors" there are my favorite and I have seen both during my visits. I recommend this facility regardless if it is immediate or general care.

We went for urgent care today. Everyone was extremely helpful and caring. NP Lori Hagaman was…read moreoutstanding! She was extremely thorough, knowledgeable, and her care was amazing. We had 0 wait time but she spent a significant time ensuring all of our concerns were addressed, prescription was filled, culture was done on the infection, etc. We don't live in the area. You honestly don't know how lucky you are to have such great care and no wait time. At home you would be waiting for hours and have way less thorough care!