I took my dogs here for years and when my dog was needing anxiety and Pain medication desperately…read moretoward the end of his life I took him in they did no exam spent 2 minutes charged for a visit with a test, there was no test and gave me an unsigned prescription. She also changed her mind about giving him pain meds without telling me or explaining why she had only written for anxiety.It was Friday and they wouldn't do anything until Monday. She wasn't working monday. I took the prescription back Tuesday ,got it signed but was then told they have a compunding pharmacy they use and it would be the fastest way. I gave back the prescription and happily agreed to use that pharmacy. The doctor did not send in the prescription. I called every day several times a day to be sure it's being done. Another Friday came and he still had no medication. This is 2 weeks already so the following Monday I took him to another vet . They sent his prescriptions in that day but couldn't prescribe the same one the other vet was responsible for providing at that point. Tuesday ,Wednesday,finally Thursday the prescription is received at the compounding pharmacy. I believe the only reason it happened is because the pharmacist was getting upset and wanted her to call him. I paid for the medication and prayed that they would rush the order. I paid an extra 30 for overnight delivery but that's not including the time at the pharmacy. By Saturday my precious boy was in such bad shape and still had not received any medication . I had taken him in for pain shots during these weeks many times the injections were very painful and caused him a lot of anxiety and confusion. It may have helped a little but ketamine lasts 30 minutes and it costs about 100$ per shot. It's not reasonable to put the dog or owner in that position. By Saturday night I had no choice but to take him back to the hospital and allow him to leave his body and pain behind. He died without his prescription ever being filled. Without the vet ever returning my calls. I spent the last 3 weeks of his life trying to get him relief when it should have been having that time to spend with him in a comfortable state . The pain and suffering that was caused to both me and my dog is inexcusable. And the front office staff couldn't have been any ruder or treated me any worse than they did. Only one girl in that office was kind and helpful thru this time. The others would keep me on hold for long periods then have so much attitude when they took my call. I was lied to every time I called and told it had been sent to the pharmacy. Once I was told the vet needed time to figure out the prescription. I told the girl you can't be telling me she can't figure out the prescription she wrote that is so simple I could figure it out. 1mg per ml. What's to figure out??? They also recorded my calls , I'm not sure what prompted this but I didn't care I only cared about my dog and trying to get him relief. They let him down they let us down, when we needed them the most they turned their backs on us and that is unforgivable. I am left with the guilt that I couldn't get him what he needed during his last 3 weeks and that is no easy burden to carry. I wouldn't recommend you take anyone you care about here because they do not care about your baby nor do they care about you. She didn't return even one call. she was waiting him out allowing him to suffer.

Great vets! Caring staff! Use for all of my animals big and small. Love they do farm visits.read more

I've followed Dr. Kim to several clinics, she's compassionate and caring for all pets, you find a…read morebetter veterinarian than her In my opinion, plus she's been a family friend for years, so keep you dollars local and shop the many businesses Midwest City has to offer !

I moved to the area in December 2023 with Doc, my 17 year old chocolate lab. As he aged he…read moredeveloped partial deafness, blindness, arthritis, and his muscles were failing him. After trying several medicines and supplements I made the decision to let him go because the quality of his health. I didn't want to subject him to a long ride to his original vet so I came here. The compassion, explaining, and kindness of all the staff made this transition easier. If they show this much compassion with a beloved pet at the end of their life, imagine what they can do for a pet at the beginning. If any of the staff are reading this. Thank you for being there.

We took our dog to Dr. Grimmett while visiting edmond for a skin condition that had been ongoing…read morefor months. Our home vet had seen her 3 times, prescribed the same treatment all 3 times and it clearly wasn't helping. Dr. Grimmett asked more questions and learned more about the problems and gave us better information than our home vet had in all that time. She was amazing! We have an updated treatment plan and some hope. I recommend her HIGHLY! Thank you so much!

I wouldn't take my fur babies anywhere else! My baby is highly fearful and Sunset works with me to…read moremake sure he's taken care of! The staff doesn't treat his visits like a hassle and instead greet him by name and try to comfort him. Dr. Maggie and Dr. Downs have been so kind and thorough in taking care of him.

AMAZING CARE! I will never take my animals anywhere else. Top notch care, VERY clean, and not to…read moremention a fear free certified vet. Lakeview has exceeded our expectations and we will continue to bring our cats here and recommend it to everyone we know!

I am incredibly disappointed with the lack of customer service and basic compassion at this clinic…read more I had an appointment scheduled for 4:30 PM for my dog who needed urgent care. Because I live 30 minutes away and had to rush home to get my dog during peak rush hour traffic, I proactively called ahead to let them know I was running late. Instead of showing any understanding for a working person trying to get medical attention for their pet, they were completely rigid. They strictly enforced a "grace window" policy, entirely dismissing the fact that they still had a full hour left before closing at 6:00 PM. To make matters worse, when we called to ask about payment options, the staff treated my wife with an absolute lack of respect. Their only solutions were entirely unrealistic for the average working person. They flippantly told me to just "reschedule" (which isn't easy when you work until 5:30 PM every day) or suggested I drop my dog off at 7:30 AM and leave her there until 6:00 PM. Why would I trust an establishment to watch my dog all day when they've already made it clear they don't care enough to do what they can to see her? This place operates like a rigid corporate machine, not a veterinary clinic that cares about animals or the people who love them. If you work a regular job or expect to be treated with basic respect and empathy during a stressful time with your pet, look elsewhere. They clearly do not care.

The entire staff at Trinity Veterinary Hospital is amazing! Everyone truly cares about your pets…read more They are great at communicating and getting your pet seen in a short notice whenever an issue arises. My Pomeranians have had their teeth cleaned and multiple visits regarding their knee, skin, and eye issues. Every visit Dr. Williams creates a treatment plan that gets them back to their healthy selves in no time. I can be very particular with my dogs & I feel so comfortable with this vet office that I drive from Enid just for my dogs to be under the care of Dr. Williams and the team at Trinity Veterinary Hospital! If you're looking for an honest vet where they always have your pet's best interest in mind--this is the place!

We have found the front staff at Trinity to be very attentive and professional. However, the cost…read morefor services and boarding is way too expensive. We do not seem to get clear answers to medical conditions of our pets. Boarding is never "just boarding", they find way to get you with an extra exam fee, so the boarding cost are outrageous.

My husband and I were in OK over Christmas to visit family. We have a 16 yr old GS/Keeshond mix…read morewho had cancer wrapped around his heart and lungs, but was still feeling well when we first arrived. His cancer progressed rapidly and on a late Friday night, he starting rasping for air and his lungs filled with fluid. We called Pet Loss at Home and talked to Dr Tamara Smith. She came out on a Saturday even though Cody was not one of her patients and very lovingly, gently and compassionately put him out of his misery. My husband and I cannot express our gratitude enough about her sensitivity to our losing our baby. She also has a clinic on Classen called Pet Friends Veterinary Hospital, and does a lot of work with rescues. I have been doing rescues for about 20 yrs and Dr Smith is a marvel!! Thank you so much for your understanding.

If I could leave the stars at a zero, I would. I called Pet Loss at Home at 4:27pm on Monday,…read more5/6/19, because we had a terrible health situation going on with our beloved dog, Luke. It was a hard decision to have to make for him, to be euthanized, but we felt we owed it to him to give him some peace. The website said they were open until 8pm and could provide service within 1-3 hours notice. I left a voice message with the vet I was connected with, Dr. Tamara Smith, I believe. I called back again and had a text message sent to the vet assigned for our area. I even sent an email through their website. We didn't expect that all would be dropped to accommodate us, but we did expect that someone would make contact with us, if not that evening, the next day. Here it is, Wednesday, 5/8, and we still haven't heard from anyone. Not by a phone call. Not by an email. And not by text. It's almost as if Luke knew that this company wasn't going to help us, as he chose to pass on his own, to our surprise and relief. I am extremely disappointed with this company which is supposed to be so helpful in your time of need, and is anything but. Not sure who wrote those testimonials on their website, but I guess they were luckier or more worthy than we.

I'm not really sure how to go about this review. I was under the impression that this place takes…read morein animals and let them live out their life. But when I got there, it kind of seemed rundown. I did find out that they are trying to sell it. I went to donate a bunch of dog food and treats. I think if you were a bringing a pet here to get a new home I would ask a lot of questions. The lady that took my donation was so sweet and she had tears in her eyes and how much food that I brought to donate I think in these times people are really struggling.

Worst place I know! I found a puppy and they would not take him. I'm so heartbroken I will never…read moredonate to any shelter. So heartless