have tried to call Maaco several times to resolve a claims issue for damage done to my car while in…read moretheir possession. hear nothing back from them and they try every means to give you the run around. terrible customer service!!!!

I took my truck to Macco to have it completely repainted. When I picked up my truck a few days…read morelater I found a small spot in the paint that I knew would chip off and cause rust. This small spot was the size of your little finger nail and I asked them to fix the workmanship defect. I paid $6042.75 for the paint job and they charged me another $1000.00 to repair their poor quality of work. When I complained about the $1000.00 they told me to talk to Mike at 1405 W. Chestnut Exp about it. When I spoke to Mike, he instantly jumped out of his chair and became aggressive towards me. Mike told me to get the "F" out of his store and I was a "MF". He continued calling me a "MF" as he charged me flaying his arms. I felt like I was going to be hit by Mike at any moment. I'm almost 71 years old, crippled and in bad health. All I wanted was a refund of the $1000.00 they charged me to fix their poor quality of work in one small spot. I didn't deserve to be treated that way nor did I deserve to be called a "MF" the entire time I was in his shop trying to cripple my way out to my truck. As I was driving away Mike stood at the shops entrance and fingered me, calling me a "MF" the entire time I was driving away.

I have used Hammer's 3 times now for different vehicles I've owned over the years. Always…read moreprofessional. Always thorough. I have never had any issues with their service. I'm not sure what happened to the people that have given poor reviews on them. I would recommend them always.

I called in to get my brand new SUV and a pickup in for repair after the recent hail storm. The…read morelady who answered was extremely unprofessional and did not listen to what I was saying. As soon as she heard hail damage she immediately started telling me they don't do hail estimates and told me to call my insurance and get estimates from them. I told her I already had an estimate from insurance and I was referred by a hail repair specialist to that shop for paint work. She continued telling me they don't do hail estimates. I don't know who trained this lady but she should not be taking phone calls. Your shop just lost 2 big money insurance repairs.

got a quote to repaint my Mustang at $15,000. their response…read morewas "we don't do custom hot rods" it's a bone stock foxbody that needs a respray... so instead of telling me to go somewhere else because they were not interested, they tried to take the chance at robbing me! trash company and the manager hung up the phone on me in the middle of talking to him

Absolutely incredible work on our car we hit a deer in! And I've seen a lot of body shop work. As…read moreboth delivery driver and wholesale parts manager I've seen work done by the biggest and the best body shops in the San Fernando and Simi Valleys in SoCal. KC's finished product was as good as I've seen! Even at the body shop at the dealer I worked at. Well done, Kirk's!

This has to be the greatest shop around in my opinion. Our experience is that we had the…read moremisfortune of having the passenger mirror knocked off of our little 2012 Ford Escape. It also received a couple of long creases down the side of the truck when this happened. We took it to several shops, including Tanners, Barkers, and Hammers. Everyone of them insisted on taking pictures so that they could give us a quote even though we kept telling them that we didn't want to use our insurance. (That's just what we need, is to pay a skyrocketed insurance premium for the next seven years. I don't think so.) When we were recommended to go and see Preston at Quality by a friend of my wifes, it was a true blessing. We were instantly impressed by the friendly, knowledgeable, and compassionate care that we received. They are definitely a cut above the rest in my opinion. They were able to take care of all of our needs with no insurance at a very reasonable price compared to everyone else. Our little truck looks new again. It is truly wonderful to know that a hometown shop full of such wonderful, and talented people exists. I just want everyone to know how thankful we are for Quality Auto Works!

We were visiting from Illinois and damaged our front end. We called Quality Auto Works, and they…read moreinvited us to come over right away to see what they could do to help us. They repaired our car the following morning and had it done within just a few hours for a very reasonable price. They turned what seemed like a major issue into a minor inconvenience. We highly recommend Quality Auto Works!

Once upon a time, I woke up to the genitalia-inspired scrawlings of a budding Springfield painter…read morespread across the hood of my car. It was, to put it mildly, an unpleasant thing to see on an otherwise blissful Tuesday morning, so in order to spare others the misfortune of viewing our local Matisse's handiwork, I showed up at Dodson Williams without an appointment and promptly threw myself upon their mercy. I expected to hear that they were booked solid, and that I'd have to sport this wannabe Banksy's phallic iconography for a week before they could bother fixing it. Instead, I'd barely gotten acquainted with the waiting room furniture before a technician was buffing my hood with some magic car-body god-nectar that promptly returned my ride (and dignity) to normal. It all took less than 15 minutes. And although I'd have gladly paid handsomely for this level of service, in the end they charged me a big fat nothing for their trouble - thus earning this five star review, and my business for life.

ABSOLUTELY RIDICULOUS!! I would rate this place 0/5 stars if I could…read more Basically I messed up my front bumper, it was completely pulled out from underneath my car/slightly broken off the sides. This place was recommended to me by Ricks automotive(a place I trust). Whatever fast forward I get my quote from Bobby M and it's $1023!! Said I needed an entire new bumper plus more. Went to Maaco collision repair for another estimate, it was only $209! Chad M from Maaco offered an entirely better idea that I tried to explain to Bobby. How I was looking for a cheap solution. Chad simply suggested a new inner piece to re attach my OWN bumper. This is what I wanted and was looking for. I'm not sure if Dodson-Williams really thought this was the best soulltion. However, I feel taken advantage of being a young women who knows nothing about cars. Going to a place and they try to up-charge me OVER 800 DOLLARS!!!! Absolutely unacceptable I will never be returning to this place of service.

I went to Ben's Collision by a referral of a friend. I was excited to see a vocal ran business that…read morewas family operated and owned. Ben's Collision has to deal with insurance companies that are absolutely a mess to deal with, Brandy click on that job and did a magnificent job of getting as much through the insurance as possible kudos for her efforts cuz that was not easy. the job that was done on my car was excellent and everything was done accordingly I highly recommend this body shop to anyone that would like to give local businesses their money.

No other service would help us get our van back on the road with the front-end damage we had unless…read morewe were able to put many times the value of the vehicle into it. At Ben's they immediately understood what we needed and did the work fast at the price we could afford. Other shops have done work for us in the past where they just slapped things together so we'd end up having to come back, but I can tell this time it's a quality job.

Truly the best in the business. Nic, Zach and the guys are the only ones I trust for auto body…read morerepair. Top notch service, great pricing, high quality work, and quick turnaround times! Highly recommend.

After going to my dealership for a repair on my right side mirror they told me it was broken and I…read moreneeded to pay over 500 bucks to fix it. I took it here and Zach popped it back on no problem for free. These guys are quality and a great place to get honest help! Make sure to check with them before spending big money someplace else.