Thank you for nothing! My wife showed up at well before opening time at your facility to board our…read moredog so that we could attend my mother-in-law's funeral and NO ONE showed up to open the place up!! Then I got a phone call over an hour and a half later from you timidly asking if we were going to be bringing our dog in!?!?!? Highly unprofessional! Will never trust you with our pet!! I only gave one star because Yelp won't let you post a review without a rating!!!

Our rambunctious puppies just love Autumn & team! I'm "that" dog mom, and I love having peace of…read moremind when I drop them off for grooming! The whole staff is always professional and friendly, and I love the convenient feature of booking appointments online, so when. I remember at 11p I don't have to wait and call to book. Highly recommend Haute Paws

First time with Jamie, and she did an outstanding professional grooming job with our two Maltese!…read moreWow! Thank you so, so much Jamie, you are AWESOME! It is quite difficult to find a groomer that can cut Maltese hair--Jamie exceeded our expectations by leaps and bounds hands down! And my girls arrived home happy :)))!! Thanks again Jamie, You Are The Very Best!!

This was my first time visiting Puppy Love Pet Spa, and it was an amazing experience! They are so…read morekind on the phone setting up the appointment, and I loved that I got introduced to my dog's groomer when I arrived--it added such a nice, personal touch. They told me the grooming would take 2-3 hours, but I got a text in under 2 hours saying my dog was ready. Most places keep her for 6 hours, so this was such a nice surprise! The flat rate for the full grooming package is a fantastic value, and they even gave her a cute Thanksgiving bandana at no extra charge--most places charge for that! My dog was so happy and clearly felt great after her grooming. I'll definitely be coming back. Highly recommend Puppy Love Pet Spa!

We LOVED our experience with Lone Star Dog Ranch! There are some forms that need to be completed…read moreonline (including current shot documentation) and then you can schedule an evaluation for your dog to come in. It's also a great opportunity to check out the facility. I had talked to Travis on the phone and met him when we came for our evaluation interview. Travis is a true dog whisperer! You can see that he truly loves dogs and knows how to handle them. Our rescue dog, Ollie is a border collie and loves to run. He's also an escape artist and after seeing the secure fencing felt that he would be totally safe at LSDR. At home Ollie wears the Whistle device on his collar. It tracks his location and activity distance. I asked if he could wear it during his stay there and they were so accommodating! They even charged up the device for us! We saw a couple of photos they posted of Ollie on Facebook. I could totally relax while we were out of town because I knew Ollie was having so much fun. Our Whistle App showed that he ran 4 miles his first day! I highly recommend Lone Star Dog Ranch!!

They really care about your dog and those they rescue. If you want to board your pet or adopt a pet…read moreand I've even seen some cases where pets get surrendered. These people are awesome and really love animals.

Horrible service. Unreliable pet sitter. Spoke with owner who was totally unprofessional…read more Thank you for your response. Yes we did have an issue and both dogs were completely treated BEFORE we left town. We were upfront about this before we left town in your customer portal and you still accepted the contract. Four days later when we were out of the country, you abandoned our dogs with no notice.

We had a WONDERFUL experience with Top Dog Pet Sitters! This is the first time we have ever used a…read morepet sitter. We used them for 24-hour care for our 13-year-old bull terrier. We have never left him alone EVER and figured he'd have separation anxiety ( I know I did) and with Ravin's help, we think he did just great! He wasn't that excited when we got home, and I took that as a great sign! I'm thrilled with Top Dog and we will for sure use them many times to come. Ravin spent the night here for two days, and there is absolutely no sign she was here at all. The bed was made, the house was spotless, and I don't even think she threw anything away in our trashcan! If you're skeptical about using them, don't be. It was a perfect experience for us and our dog

These are the best! My dogs love all their products, and the pricing is great.... so convenient…read moreand accommodating. All my pups wait at the door when they hear the postman.

Last night my dog, Blu, was involved in an accident at the groomers. It was pretty awful. I…read moreimmediately took him over to UrgentVet in McKinney. I am so happy that I did. The staff there from the moment we got there were 100% attentive to him and myself. They began by helping me get Blu out of my car. The initial exam by the Vet was as thorough as I would give on a human patient when I was a medic. It was in no way rushed, it was done methodical and not rushed at all. At the end of the initial, before anything else was done, Blu was given pain meds so he would have some relief right away. Blu needed to have blood work and x-rays. The techs that did this were as amazing as the vet. Everything was done with the focus on what Blu could tolerate. Again, not rushed at all. I could tell that it calmed Blu down and he felt cared for. Thank goodness nothing was broken or displaced. Blu just had soft tissue damage. We were given medication for pain and swelling. I can not even begin to say "thank you" enough to the staff here. They took amazing care of my Blu and also of me. You guys were amazing!!

I am extremely disappointed with the care my 13-week-old puppy, Oreo, received at this urgent care…read morefacility. Oreo suffered a broken leg and was brought in for immediate care. After paying $678 for evaluation, X-rays, and medication, we were told he needed surgery that would cost between $4,500-$5,800. While I understand surgery may be the ideal treatment in some fracture cases, my concern is how he was handled after diagnosis. My puppy was sent home with a painful broken leg and no splint or stabilization whatsoever. I specifically asked about a splint and was told it would make things worse. That meant I went home with a 6.3-pound puppy who could not stand, repeatedly fell over trying to use the bathroom, and had absolutely no support or protection on his injured leg while I was trying to figure out how to pay for surgery. The very next day, I sought a second opinion from another veterinarian. They were able to realign his leg, confirm placement with X-ray, and apply a full splint for approximately $400. My puppy immediately had better support, safety, and comfort. I understand that different veterinarians may approach treatment differently, and I understand surgery may still be needed. However, I cannot understand sending a tiny puppy home with a completely unstable fracture and no stabilization. I left feeling like the focus was far more on expensive surgery than on immediate care, comfort, and practical support for my puppy. I hope this review encourages the clinic to reconsider how situations like this are handled in the future

While we were on trip, we boarded our dog near Greenville. While in boarding, he injured his paw…read moreand was taken to Animal Medical Center for treatment. Dr Rife and her staff gave him kind and expert care with excellent followup with us after we returned from our trip. Dr Rife is the real deal, she loves animals and their people.

I don't won't to give anyone searching for a clinic to take their pet bunny the impression that…read morethis is where they should go. A year ago I would have said it was. I called today to get my bunny in because she was in GI . I was kept on hold for the longest of time, then when I was answered I was told that they didn't do rabbit procedures but they do see them. I was then referred to someone that doesn't even see bunnies. I also asked if I can go ahead and schedule to have her nails clipped and was told to get whoever see her to do it! I'm not striking against the doctor because she wasn't involved in this incident and could be unaware, but I do say that the front desk help is there as a compliment to the doctor so she might need to reevaluate her staff

Took our new Rescue Sheltie in and Nancy transformed him into the beautiful 6 year old he is…read more Definitely be going back.

We recently got a 6-year-old sheltie who had never been bathed or brushed, and was a mess! Good…read moreKarma was recommended to us by a friend, and Nancy did an amazing job! He is so beautiful now, has a magnificent coat, and is very happy to be clean. Thank you Nancy!!