Can't say enough wonderful things about Bliss! Going on week 3 of taking my pup to daycare not only…read moreis the stuff amazing but they are patient, loving and caring with my boy. You can truly tell they care -- I have an extremely shy fur baby and they have taking the time with him to slowly introduce him to new friends and not only do they give me updates on how he's doing but they take pictures and you can just see how happy he is! Thank you so so much Bliss and staff you guys have been amazing.

We have been so happy since we switched to Bliss. The people at the front desk are the nicest and…read morevery helpful whenever asking questions. My puppers is always happy when he's there. They have several cameras set up where we can keep up with him all day. We also did the 10 day board and train program with Eric... when I say OMG I mean OMG, it's like we have a new dog that came home. All of the behaviors we asked him to address were addressed. It's still early after the training but so far we are excited about the results!

The best pet sitting around. When I had to leave town for 8 days, I was so worried about leaving my…read morecats with a stranger! My younger cat is a land shark and my older cat requires meds 2x a day as well as a supplement. I decided to book a sitter to come out from here and I couldn't have been more happy and at ease while out of town. They use a portal which makes everything a breeze once set up. It's easy to schedule times and put in pet information. The sitter comes out for a quick consultation so you also know who will be in your home plus give them any extra guidance. When the sitter comes while you're gone they leave a journal with notes as well as taking a photo of your pets so you know they're well taken care of. I never worried once that my older cat would receive his medicine because I always had the update and photos. This was the best part. The sitter also waters plants, grabs mail and takes out the trash and change lights which is an added bonus. The one thing I would of liked would have been a way to get in touch with the sitter directly. My cat bit my sitter, and I was able to communicate on the portal but there was a delay in response. So I had to wait to hear what the drs said and how bad it was etc because I had to go through the main line, which someone doesnt always answer. It would be nice to be able to text the sitter and follow up so I wasn't stressing it was worse than it was for a day. Other than that though, wouldn't change a thing! The cost is really reasonable for what you get and the peace of mind is priceless. You can rest assured your pets will be in great hands. Look forward to using the service again in the future!

When me and my Fiancé were planning a trip to San Diego we didn't know what to do as we have never…read moreleft our babies alone with anyone before outside of our family. After doing a TON of research we decided to use Personable Pet Care and are we ECSTATIC we did!!! First Julie, the manager, was great at answering all the questions my fiancé had which is no easy task as she had tons of questions. She let us know our options and did a great job letting us know what would be our best option for our 6 day trip and was always quick to respond to any questions we had. She left us comfortable enough that we agreed to allow them to come out for the consultation to go over all the paperwork and make sure the sitter was comfortable with our dogs and left us at ease about the service. Our consultation is when we met the pet sitter, Lacey, who would be looking after our dogs and home. She beyond impressed us as she was thorough and took the time to explain everything and asked a lot of good questions to make sure she provided the best care. She even took notes of all our concerns and special request request ( Opening blinds, switching lights, turning on tv, opening bedroom door for dogs and etc). Once we actually departed and we left our dogs which we felt was going to be overwhelming and stressful is when we were put at ultimate ease. The communication was outstanding and we heard from Lacey consistently and received tons of pictures of our fur babies. Seeing how well they adapted to her and she kept us up to date was outstanding. We will definitely start using her and the service for regular walks and now are at ease about traveling knowing that we have Julie, Lacey and Personable Pet Care looking after our babies!!!! I strongly would recommend them with no hesitation at all!!!

If I could give them 10 stars I would! Amazing care for our pet Pug Angie! They played with her in…read moreher own backyard. Let her play in the water as she watered the flowers, which Brook quickly discovered on her own. I would recommend Brook and Always Happy Tails to anyone. No worries when your away from home and can't take your "furkid". They will love them like you do!

I have used Always Happy Tails for years and could not be "happier!"…read moreIt is wonderful to come home to a clean house with our babies taken care of. We have 6 cats, 3 rats and a gecko. All of them are well fed and happy when we get back! The house is vacuumed before we come home from vacation so it's nice to just be able to come home and relax afterwards. They are great about giving medications and following instructions for pets with specific needs. The daily activity log is good to come home to as well. The prices are incredibly reasonable as they charge for time and not per pet. You won't find many (if any) that offer this type of pricing. With cats, we have her come out once a day to feed, brush and play. I would suggest anyone wanting a dependable and kind pet sitter give Brook and her team a try!

The person that responded is not the owner. The owners name is Janet. Continuing to not take…read moreaccountability or refund us is typical of this business. Additionally, we requested our digs medical records and they will not provide them. On the morning of our appointment, we dropped our dog off at 8:00 a.m. for grooming. We were not informed at that time that grooming would not begin until approximately 2:00 p.m., nor that he would remain crated the entire day. We picked him up at 4:00 p.m. Our dog is a recently adopted rescue who suffers from severe anxiety and abandonment issues. We have only had him for approximately three weeks. The veterinary team at McKinney Animal Hospital is fully aware of his background and emotional condition, as we brought him in for a veterinary visit immediately after adopting him. Given this knowledge, it is extremely concerning that he was left in a crate all day without food and separated from his family for an extended and unnecessary period of time. Had we been informed at drop-off that he would not be groomed until 2:00 p.m., we would never have left him there for that length of time. In addition to the prolonged crating and lack of feeding, our dog was completely shaved. While he did have some matting, I had already removed several mats myself, and there was no justification provided for shaving him to the extent that they did. When we arrived to pick him up, we were genuinely unsure whether the dog presented to us was ours. His appearance had been altered so drastically that he looked like a completely different dog. He was also acting extremely timid and withdrawn, as though he did not recognize us. The entire experience was heartbreaking. When we expressed our disappointment and concerns, the manager on duty, Pamela, brought the groomer into the discussion. While we were calmly explaining that our dog has anxiety and abandonment issues and that he should not have been left crated all day, the groomer responded by stating that it was "probably because of us" that the dog has anxiety and abandonment issues. This statement was inappropriate, unprofessional, and deeply disrespectful. Although the manager immediately told the groomer she could not say that, the damage had already been done and the situation unnecessarily escalated. Throughout the conversation, there was no meaningful ownership of the situation. Instead, we were told that we had authorized a complete shave, which we absolutely did not. If we had been told that shaving him entirely was the only option, we would have declined the service and groomed him at home. Additionally, we were required to purchase flu shots and a fecal test before grooming could be performed, totaling approximately $120. The overall bill was approximately $250. When we requested a refund for the grooming service due to our dissatisfaction, we were offered only 10% off and a $60 credit. A credit is not acceptable, as we will not be returning. Given the circumstances, this resolution is inadequate. The lack of communication, disregard for our dog's known anxiety issues, prolonged crating without food, drastic grooming without proper consent, and the unprofessional and disrespectful behavior of the groomer reflect a serious failure in customer service and animal care standards. Due to this experience, we will not be returning to McKinney Animal Hospital. I urge other pet owners to carefully consider their options before entrusting their pets to this facility for grooming services. The manager Pamela and the owner Janel took no ownership or accountability for how our dog was handled nor their disrespect or unprofessionalism of their dog groomer. They simply did not care.

We love the vets here. Truly top of class…read more But, the practice overall has so clearly become a "profit first" business. It's appalling and absolutely unacceptable. EVERY single interaction is them pushing unnecessary services that are obscenely over priced. Even the vets will quietly tell you about more reasonably priced services, to seek out. That tells you a LOT about the management. Clearly the new owners had one thing in mind. Cash profits over animal care.

Love the CityVet on Lebanon and Preston! Staff is always so welcoming and they love my little…read moreLynox! It's always clean and appointments are mostly timely. I would change the high visit fee, but otherwise no complaints!

We had to find a grooming place for our puppy. Because it's so hot in Texas! It was her first…read morehaircut! Everyone there is so welcoming. It's so clean and doesn't feel overwhelming for your pets. Ms.Emily did a fantastic job! We are pleasantly surprised. They are fast responding and got us in the same week! Thank you! We will be back again!

My dogs have been customers here for years. Always great service and caring employees. Thank you…read moreAllison, Jayden and Bentley.

Jess is a good man and Dr. who has been kind and loving and given good care to my dogs and my…read morebrother's dogs, for over a decade.

Lucky Paws Pet Lodge and grooming business is wonderful! My Corgi, Archie, and I had an…read moreexcellent grooming experience. Thank you John (Groomer). Archie looks so handsome.

I left a healthy dog for a 2 day stay. Picked ip my dog sick, diagnosed with Kennel cough. Owner…read morerefused to take any responsibility or offer any compensation on Vet bill. My dog was extremely thirsty and hungry upon pick up. Noted my dog is not around any other dogs or animals at any time and stays with me 1 owner.

Rio's first grooming since we adopted him. We gave specific instructions and they nailed it!read more

This grooming incident happened August 2025. This is how my poor puppy still looks as of today.read more