Horrible service. Unreliable pet sitter. Spoke with owner who was totally unprofessional. Thank you for your response. Yes we did have an issue and both dogs were completely treated BEFORE we left town. We were upfront about this before we left town in your customer portal and you still accepted the contract. Four days later when we were out of the country, you abandoned our dogs with no notice. read more

We had a WONDERFUL experience with Top Dog Pet Sitters! This is the first time we have ever used a pet sitter. We used them for 24-hour care for our 13-year-old bull terrier. We have never left him alone EVER and figured he'd have separation anxiety ( I know I did) and with Ravin's help, we think he did just great! He wasn't that excited when we got home, and I took that as a great sign! I'm thrilled with Top Dog and we will for sure use them many times to come. Ravin spent the night here for two days, and there is absolutely no sign she was here at all. The bed was made, the house was spotless, and I don't even think she threw anything away in our trashcan! If you're skeptical about using them, don't be. It was a perfect experience for us and our dog read more

I can't tell you how pleased we were with Top Dog Pet Sitters !! They were so amazing with our dogs while we were gone. By also posted pictures of them in their user friend app that made our day! Our pets are like our children - don't judge me - and I never worried one time while we were away. Thank you so much for taking care of our babies ‍ read more

They reached out to us to offer to drip our faucets, and even after we gave them specific instructions that the faucets could leak onto the countertop if streamed incorrectly, they didn't follow our instructions which led to flooding, and significant damage of our home. read more

I've been using Top Dog Pet Sitters regularly for 2 years to care for my 3 dogs and I can't recommend them enough! They have an app for creating your pets' profiles, booking appointments, invoicing, and after every care visit, pics are uploaded to give me extra comfort that my pups are being well cared for. In the entire 2 years, I have not had a single problem and they are always very responsive anytime I reach out with questions. I recently had my elderly dog cross the rainbow bridge and Susan reached out to send me a message to let me know how sorry they were to hear of her passing. They truly love your animals, and I can tell they take great care in hiring only people that can be trusted with your pets and your home. I can't imagine ever going back to using a boarding facility. They are the BEST! read more

The best! So loving and caring. Updates with every visit. The love that is given to your pet is priceless

I cannot recommend Top Dog Pet Sitters enough! They were able to watch our house at the last minute when we had originally booked a Rover dog walker who cancelled on us. We were in a pinch and the moment I met Susan and Erick, I knew they would be perfect to watch our pets. Our dog is not as friendly as most - he doesn't like to be pet in certain areas and he is a lot of work. He's also very unpredictable if you don't know him. When Susan and Erick came for a meet and greet, they handled him with professionalism and as people trained to handle dogs do. I noticed a lot of small movements that they did were the signs of TRAINED professionals and not hobbyists. To provide more context, we had a professional dog trainer work with our dog when he was younger, so I can recognize the signs of someone who has dog training. We were extremely nervous to have someone other than family watch our dog, because he had never been watched by "strangers" before. Susan and Ericks team did outstanding and gave us updates everyday. They even alerted us when we had an AC issue that we were able to take care of remotely. They didn't just monitor our dog and two cats, they kept an eye out on the house as well. Not to mention, the team was very caring and we're even able to get our dog on a leash! Top Dog Pet Sitters, you have a forever client in us now! read more

Thank you so much for taking care of my fur kids and my home. Abby, Leah and Billie were fantastic. I came home to happy babies and peace of mind on my business trip. During the trip I received journal notifications and pictures. My home was taken care of and the fur babies were not stressed. This team went above and beyond in their service. I will definitely use them again. read more

Great owners, amazing team, Davis took great care of my dog. Loved how he communicated and shared pics. Went over and beyond to respect my home! read more

Terrible customer service! I inquired about hiring a sitter for my dog who has high anxiety and is very weary of strangers. I needed to have a sitter come and meet him first so he could get used to them before we went away. The owner emailed me back and asked me to call her. She then told me she could not help me because I live in Melissa....I don't, I live right on the border with all city of Mckinney services. She then proceeds to lecture me about how I wouldn't be able to rely on one employee for my dog and how I need to get him used to more people. We just moved to Texas and have no friends or family to help with our dog. Our dog was rescued from Taiwan and was badly abused. He has very severe anxiety and we working with a specialist to overcome it. He recently started on anti anxiety medicine. We are waiting until the medicine starts to work before we can safely board him or socialize him with more people. We don't plan to rely on one person for the long term, but at the moment that's what we needed to do. We were in a bind and just needed a sitter for a few days. This woman was extremely rude and clearly has no understanding or empathy for dogs that are recovering from abuse or medical issues. Also why bother to tell me to call you when you won't come to my area anyway? read more

Hired them for pickup of our dog from where we had our him boarded while we were on vacation. Everything went smoothly and the charge was reasonable. Will be using them for other services in the future. The staff is caring and professional. read more

Top Dog Pet Sitters took care of my dog and reptiles for several days. I expect good service from everyone, but they really do go beyond that. They were exceptional and I regret that I did not write a review earlier. They clearly take what they do seriously and humbly. Very professional and competent. Great communication. Without a doubt I would recommend them to anyone. read more

Erick and Susan are definitely top dog!! We have used them multiple times and they always take great care of our three dogs. We had a nightmare experience in the past with other pet sitters and called Top Dog, hoping for a better experience for our fur babies. They are the way to go! Erick and Susan truly love your animals and take amazing care of them so you can enjoy your trip worry-free!! Susan was so understanding of my skittishness after our previous experience with another company and made the extra effort to put my mind at ease. They even send text updates with pictures of your sweet babies! I cannot recommend them enough. read more

Top Dog Pet Sitters love your pets just like you do! They provide excellent service and you can rest assured your fur babies are well cared for. We have 4 dogs (2 somewhat crotchety elderly 13+ year olds, a 11 year old 4 1/2 lb Yorkie with Napolean Syndrome, and a very rambunctious 9 month old puppy). Susan and her crew managed all 4 of our fur babies for a week while we were out of the country. We received regular emails with updates & pictures (couldn't use text). Susan's attention to detail was very comforting. We felt that Top Dog knew our fur babies and we could tell that our fur babies loved having Top Dog care for them. This is a great service, provided by wonderful caring people, who go above and beyond to open their hearts to your family. We couldn't be more pleased and will always use Susan and the Top Dog Pet Sitters crew. read more

I would highly recommend top dog pet sitters! Susan has been taking care of my dogs for close to a year now. Her services are superior and my dogs love her! I had other pet sitters in the past and no one comes close to top dog pet sitters. read more