I want to be clear: the doctor is not the one running this office. His receptionist is. She handles the scheduling, the billing, the communication -- all of it. And she does it with the warmth and professionalism of a collections agency that also happens to hate you personally. When you're an in-network provider, you don't get to freelance your own pricing on the side. That's not how insurance contracts work. But the billing isn't even the worst part. The practice cut me off. No refills on psychiatric medications I'd been on for a long time. No referral. No phone call. No plan. Nothing. They took the money and vanished. For a practice that manages medications where stopping abruptly can cause real medical harm, this isn't just negligent -- it's reckless. Every negative review on this page mentions the same receptionist. At some point, the pattern stops being a coincidence and starts being the business model. read more

his front desk medical assistant is very rude. i asked him to send it to my pharmacy in west hills and i could hear him yelling at the pharmacy staff and berating them. why hire someone who is going to berate other people when your practice is focused on treating depression ans anxiety??? read more

Dr. Goodman is a fine psychiatrist. We talked once briefly before he prescribed medication I was using before I moved to California and required a new prescription. Straight forward, easy to work with. Suze, Susie, whatever her name is is absolutely psychotic. She managed intake fine, was kind, so I ignored the online reviews. The next time I spoke to her on the phone, she yelled, hung up on me numerous times, was absolutely unprofessional as I tried to get information about when my prescription was sent to the local pharmacy. I did not contact her upset or angrily, the reviews on here are absolutely true, she needs a serious mental health intervention. For the sake of Dr. Goodman's practice, he should get rid of her. Next thing I knew, I received a termination of services letter in the mail, which is perfectly fine with me because that woman is incredibly unstable and not worth anyone's time or money. Find a different doctor altogether I beg of you. I have never left a bad review in my life, but this experience was so unbelievable, I had to inform others to stay away at all costs. read more

The worst experience ever with a medical professional! Dr. Jory Goodman was rude, arrogant and disrespectful. Requesting medical records then never followed up with an appointment to discuss treatment. His office clerk Susie is inept and unfit to answer a phone! She clearly needs to learn how to read an EOB! Susie charged my credit card nearly a month after my first appointment without calling my insurance carrier first! She ignored the EOB, then was confrontational with the Claims Department person from my insurance! Save yourself from mismanagement and make your appointment with another doctor! read more

Possibly the most poorly responsive and rude office staff you will ever encounter.

If Dr. Jory Goodman is on a list of recommenced doctors skip over him or cross him off and keep looking. His prescription of random meds at various doses landed my loved one in the ER overdosed! The doses administered were altered on records given to the hospital. This doctor caused a horrific and terrifying experience. He should not be practicing medicine. read more

Most disrespectful doctor experience I've ever had. Constantly talked over me when I had questions. And seemed to constantly try to be combative with me all while admitting I had an extreme case of PANDAS. He has the bedside manner of someone with zero compassion. I would never reccomend him to others as he "dropped my case" after he said he couldn't work with an out of state patient. Two days later I got a letter in the mail saying I was not to contact his office again. He told me in our first visit being out of state was no issue. He takes advantage of very sick people. Again I wouldn't recommend him to anyone read more

I wish I would of read these reviews before seeking treatment from Dr Goodman. Wow, him and his wife/ receptionist have no business in the medical community. Susan is rudest person I have every come across in medicine, but that should be no surprise from these threads. Dr Goodman places me on a controlled substance for insomnia. He diagnosed me with ADHD and put me on a medication that caused many side effects. I had to go through Susie because Dr Goodman is too arrogant to take calls or talk to patients. After 5 trips and 300$ in co pays he sent me a letter of termination ! This is a mental health specialist ! He is bad bad news. Be very cautious moving forward. I normally don't write reviews, but I have 2 parents in the medical community and he has no business treating patients. read more

I had been seeing Dr. Goodman for over a year. I never had any issues with him...every time we'd have an appointment he was very professional and did his job. My problem mostly comes from his office and the unprofessionalism and lack of care for the patients. We switched all of our appointments to zoom...and I had an appointment for 4:45 on Tuesday , November 16th. My boyfriend can testify that I had been awaiting his call (because I don't have his number personally). and when I didn't receive a call...I called his office number at approximately 4:50/5pm to see what was up. There was no answer so I left a message, simply just checking in because I was never contacted. The next day I get a call from the woman who runs his office (such a mean, rude lady btw...i think it might be his wife?? but not sure). she called to inform me that doctor goodman tried calling me 4 times the day before and i kindly let her know that wasn't the case...and maybe he tried the wrong number, and that i'd be happy to send her my call log information. She basically accused me of lying and told me Dr. Goodman would not be able to see me until the New Year. First of all...I see Doctor Goodman for my adderall medication, which I need because I have ADD and which is extremely taxing to suddenly stop taking. I asked her if she would please let me know if an appointment opened up...still being kind even though I was just ignored and accused of lying. I got a letter in the mail the other day basically letting me know that I was no longer a patient and Doctor Goodman would not be seeing me anymore. Overall extremely frustrating experience because i did absolutely nothing wrong, and now am experiencing pretty intense withdrawals from my medicine with no regards from him or his office. I don't recommend going here. listen to the reviews. I thought everything was fine at first and then to be dropped as a patient with no warning or reason is extremely unprofessional and shows the lack of care. read more

Suzie, the office assistant, is probably one of the rudest, most disrespectful people I've ever spoken to. She yelled at me and hung up on me multiple times after I asked the simplest questions about insurance and coverage. I sincerely believe she is helping this quack doctor run a borderline scam operation. No receptionist treats patients in need like she does. If I could give '0' stars I would. read more

Dr. Goodman has been caring for my son and I for over two years now for ADHD/ADD treatment. I never thought to write him a review about his medical practice until now. I've read all the reviews posted on Yelp and feel that he and Suzzie are misjudged. Dr. Goodman is an outstanding doctor and very caring as well. At first he may come off as not a very social person and/or arrogant. But he really isn't. My son and I have seen several different Psychiatrists for treatment and I will say, that these types of doctors (especially the better ones) are extremely busy and have many other patients that they treat so one shouldn't expect more than what they are seeking and paying for. One should also take into consideration that other patients may have more serious and life threatening disorders so relax and plan your visits accordingly, make sure you ask Suzzie questions before your appointment, and make sure you have your form of payment. Most psychiatrists are arrogant anyway. And if the relationship between your doctor and you aren't a match than it's best for both parties to separate. This happened to me with a previous psychiatrist. She dismissed us because 1. I had a hard time understanding her English and she would get frustrated repeating herself, and 2. Her office biller had a difficult time getting my insurance to pay on time every month. Our relationship only lasted 3 months. But Dr. Goodman is very patient. His time is money and not only does he care for his patients but he's also running a business. This is his business people! I made it late to my appointment with him on two separate occasions. He wasn't happy, but he wasn't rude either and he still kindly saw me after making me wait until he was able to squeeze me back in. He has directed me and my son to many articles written about him, articles and blogs he's written, books he's written, books/articles about our diagnosis, his research and websites that my son could read up on about his ADHD. My son is 14 years old now and really likes Dr. Goodman and prefers him over all his past psychiatrists. Dr. Goodman's conversations with my son are always supportive, motivating and humerus for a boy his age. Goodman has been very accommodating and we always enjoy our conversations with him during our visits. He also is able to provide teleconference calls for medication management which is a huge PLUS! Telepsychiatry is incredibly popular, in part because of the nation-wide shortage of available psychiatrists, and because psychiatry often does not require the same physical exams of the medical field. I'm assuming this option is on a per patient basis based on the patients health diagnosis and safety as well. But if eligible, you can skip the office visit and schedule a call for your monthly appointment for up to 3 months in a row. You then have to come into the office again after your three teleconference scheduled calls before you can make another teleconference appointment. I now see him in person only 3 times a year. He also got my son and I sleeping normally again after only needing Neurontin for less than a year. We've been sleeping well off of it for more than a year now. ADD/ADHD is well managed for us, unlike before for me, trying all different types of meds that weren't a good fit for me. About Suzzie Suzzie has a tough job. She deals with billing, insurance companies, patients that are delightful and not so delightful, manages the schedule of a well sought out popular Los Angeles Psychiatrist, and manages the needs of the practice and general upkeep of the business. She doesn't have time to fight with a patient nor does she want to im sure. If Goodman doesn't want to see you for whatever reason, it's his decision and her job to communicate that back. That's not so easy. Suzzie is usually really nice. She does sound over busy and stressed at times when there are a lot of calls coming in. So she might be quick with you but not rude. She is quick and to the point. No nonsense are they both, like a previous yelper stated. I once had a card issue, and Suzzie politely called me and left me a message about it. I did not get any attitude from her when I called her back to update with a new one. I also recall my first visit having a card problem and Goodman was very understanding and just let me leave asking me to just call Suzzie in the morning to settle my copay. Suzzie and Goodman (I didn't know they were married or if that's just gossip) have been understanding and accommodating with me on more than 2 occasions and they did not terminate the relationship because of those incidents. So I guess it depends on your attitude and temper. But I think if you are a patient that is in several ways problematic by causing more followup work in more ways than one, they will end the relationship and that's not unreasonable of them or any business to do so. Thank you Suzzie and Dr. Goodman for all you do. read more

I can't review Dr. Goodman's treatment but I can forward something that happened today. I found Dr. Goodman online and emailed him. I got an auto-reply saying that he doesn't use email and to call, so I did and made an appointment for next week. Later I got an email from Dr. Goodman saying to call to make an appointment (this was soon after I'd made an appointment so he didn't know I'd already done so with his assistant). Then at the end of the day, moments ago, I got a call from Susie saying that the doctor was furious that I had emailed him because he is "very professional" and that he would not see me. I thought for a moment that he thought I'd emailed him after being instructed not to and so I told her that but she kept insisting that he is furious. Needless to say, I was extremely confused. I guess it's a good thing, though - I would prefer to see a psychiatrist who is more, not less, sane than me. read more

Do yourself a favor, and don't see this psychiatrist. One previous reviewer stated him as being arrogant and abusive, and that is completely correct. He talks down to his patients, and has a sense of superiority that spills off of him. He seems to think he "knows better" than the rest of modern day medicine... that he has it all figured out, and that everyone else is wrong. If you go to him he will insist that you need to "educate" yourself, and read his website, blog, book, etc. He said that he would ONLY prescribe an SSRI in the case of someone having severe OCD when other medications haven't worked (!). He also stated that he doesn't prescribe xanax, and would rather have a patient take valium 2x per day to treat anxiety than extended release xanax (!). After seeing him I was in a state of shock. I felt as if he BULLIED me. And it didn't feel okay. Especially because he is supposed to be a licensed physician that deals with the delicate states of mental health. I was disgusted. For reference, I have been seeing psychiatrists all throughout the US for the past 15 years to treat depression/anxiety. I just moved to the LA area, and unfortunately this was the first psych I tried. I wish I had looked at Yelp beforehand! In closing, I cannot state enough how incredibly arrogant, insensitive, and pompous this man is. read more

What AWFUL customer service. If yelp allowed me to give '0' stars, I would. I called to make an appointment with Suzi, Dr. Goodmans Secretarty. I asked a few general questions and she hurried to answer them and seemed irritated. I then tried to book an appointment and she wouldn't allow me to and told me to call back in a few months. Then when I asked her when Dr. Goodmans schedule is available for booking in the coming months, she said: 'You know what, I have to go, goodbye' and hung up on me. This is unprofessional and rude. Additionally, when you are dealing with people who may not be in the best place in their lives and are seeking help, the last thing they need is for the doctors office to hang up on them. I could understand if I was being rude or something, but as a secretary, you should be equipped to explain the doctors specialty and book appointments. read more

This person "treated" my 19 year-old son in a mental hospital after a psychotic break resulting from abusing Ritalin. Dr Goodman prescribed Adderall and determined that his entire problem was ADHD. When he learned that my son could not afford the co-pays at the mental hospital, he discharged him to the street, still severely unstable, and without any ID, money, or family or friends to go to for shelter. I was not notified when he was discharged, and the hospital refused to inform me of even the town where they dumped my son. When I called Dr. Goodman's emergency number, desperate for help, he snarled that i needed to leave a message with his secretary. This provider may be adept dealing with well-heeled patients, but when the patient (even those with insurance,) can't pay, he is happy to put their lives at grave risk. This man, along with Encinas Hospital in Pasadena may have a lot of blood on their hands. Never, ever, ever allow anyone you care about to see this man or go to that facility. read more

I wanted to not believe the reviews and go in and have a good experience. My first visit with him he told me I needed to come off my medications. This is years after trying get stabilized in my depression and anxiety. I mean that's my main goal to get off these meds but when you first meet someone and don't even know you and to tell you off the bat you need to change your meds is just baffling. Especially after you've suffered for so long. I decided to give him a second shot, so I call his secretary Susie to make an appointment, and I have never had someone be so rude. Look Dr. Goodman and Susie, we suffer from mental health issues, I think a little compassion and politeness would be kindly appreciated from your patients. I am thoroughly disappointed with this whole outcome. I should have listened to the reviews. read more

I, too, have read all the reviews on Yelp, and all I can say is Susie is not only the rudest person I've ever spoken to over the phone, but also one of the most unprofessional. Dr. Goodman is also very unethical and unprofessional as a doctor who has taken the Hippocratic Oath, but has forgotten the part that says "[He] will remember that [he does] not treat a fever chart, a cancerous growth, but a sick human being, whose illness may affect the person's family and economic stability." Our Story: We met Dr. Goodman a little over two weeks ago--after my 17 year old had been discharged from the hospital because he tried to kill himself. We thought we had found a godsend in Dr. Goodman who prescribed my son two medications--one for his severe depression and the other to help him sleep. Within a week, I could tell a difference in my son, and it seemed I was beginning to get my son back. I was very pleased with his progress, and my son really liked Dr. Goodman. So what was the problem? My son had written his appointment down wrong, and I received a call from Susie informing me that the doctor would no longer see him; she then hung up on me. I waited until I was on my conference period at work and called Susie back. I began to apologize and even offered to pay for the missed visit out of pocket--no matter what the price. Susie literally screamed at me and said, "Shut up and let me speak!" What kind of adult screams at another adult and says shut up? I think one who has no self control? I was shocked. Completely stunned. I wasn't yelling or being confrontational or even raising my voice and this lady breaks into an hysterical scream. I then asked could Dr. Goodman at least refill my sons medication until I could get up with another doctor. (My son had never been on medication--until Dr. Goodman put him on it, and Dr. Goodman only prescribed him 12 days of it.) Susie said, "No," and hung up on me. What kind of doctor would prescribe a 17 year old dangerous medication and then refuse to refill it? I take full responsibility for my son's missed appointment, and that's why I called Susie back to apologize and offer payment for the missed appointment; however, it was very wrong of Dr. Goodman to just dismiss my son as he did, knowing the medication he had put him on and the dangers of quitting it without tapering off of it. Today, my son is withdrawing from the meds. He's experiencing sadness, lack of motivation and irritability, which are all side effects from withdrawal. I did find my son another doctor and explained our story to him. He, along with my son's Psychologist, both said Dr. Goodman needed to be reported, and that is exactly what I did. Dr. Goodman shouldn't be allowed to put a minor, or anyone for that matter, on a drug, and then refuse to refill it without any warning, especially when he knows how dangerous the drug is to begin with. A doctor who can do that to a teenager who is already suicidal is very unethical. Please, please beware of this doctor! You, too, could be going through the distress that my family and I are going through while my son is withdrawing from this horrible drug. The pharmacy cannot help us; our family doctor cannot help us; and the new doctor cannot help us until he sees my son, which won't be until Tuesday. I guess Susie was right when she said we were on our own before she hung up on me. read more

Update: loved my visit with him. Got a new diagnosis and working on going on new meds. Pleasant surprise when I walked in. Apparently my insurance covers Dr. Goodman and I do not have to pay a co-pay. He refunded my money. That was very nice of him. Working on my new med protocol. Will update shortly. UpDate June 23rd 2016: I really thought I would be able to handle his straight and to the point approach as I am that kind of person but as I am in between meds, it seems like bedside manor does matter to people with mental health issues. I think all goes well when you are stable and on meds but the lack of sensitivity when you aren't just isn't going to work for our family. I was late to an appointment and there was no flexibility even thought I was completely and flexible with them when they tried charging me $500 claiming my insurance decided not to pay them for the services billed. I was embarrassed and immediately gave them my credit card number. I called the insurance and turns out they were paid EXACTLY what they billed for and gave me dates and confirmation number of when they cashed the checks. I said, "No worries. These mistakes happen." When my car had a huge metal plate hanging from it and I was phone-less due to my phone breaking, the office staff was straight, to the point without any flexibility. I felt that when I was at least flexible with them being sloppy in their record keeping and had NEVER ever shown anything other until this time stemming from a series of some unfortunate events, that they would show some flexibility with a client that never stirs drama up. But alas, like I said before, they just don't cut it in terms of bedside manor. Too bad. He just lost 2 patients. My self and my son. He's stable now but I don't want to risk this type of neglect when he isn't stable. If I were you I would consider all the yelp reviews and pay attention to when he seems great. It's when people need the most support where the art of the practicioner shows. read more

He is amazing. Suzie is a little...disorganized and impatient, but Dr. Goodman is the best. Edit: I take it all back. I asked to have my dose increased, which clearly made Dr. Goodman uncomfortable. In essence, he stopped returning all my calls. Not even Susie picked up! Extremely unethical. read more

I attempted to make an appointment with Dr. Goodman after being referred by someone.... SUZIE the receptionist.... is the rudest, most sick woman I've spoken to. She interrupted me while I was trying to explain something. I think she should quit her receptionist job and become a patient. I'm sure Dr. Goodman has lost hundreds of patients because of her. read more

I hope all who are doing homework and considering Dr. Goodman will carefully read this review. I note current posted reviews and I want to present the view of an MD, 43 years in practice who has learned much about what constitutes a great physician. I have seen all flavors. At the end, I will directly address some of the less-than-fabulous past reviews which, frankly, in my mind, have missed the mark. If you agree that a veteran MD is a good judge to evaluate a given doctor's ability and also his habits, demeanor and conduct, then you will be well-served. So, listen up. I have practiced in all the various systems of the medical world; private hospitals, religious hospitals, VA hospitals, teaching hospitals and an Army teaching hospital. That means I have seen all varieties of MDs in all possible settings. Please indulge me as I hope to give all who are boning up on which doctor to select, some "insider information". I would like to help you make an informed decision. Recently my wife and I chose Dr. Goodman to care for our seriously- ill adult daughter. I know many psychiatrists so it says something that he was my #1 choice. Unfortunately, our daughter has been plagued with both medical and psychiatric challenges. She is a two-time childhood leukemia survivor. That six-year chemotherapy and radiation battle in the early years of her life, has left some deficits and problems. Then, the burden of a significant psychiatric disorder that interferes with her ability to make proper decisions about her own medical care. A nasty hybrid; the medical and psychiatric play on one another to her detriment. A very " tough case" as we say. Dr. Goodman has proven to me to be a 5-star physician whose knowledge and judgement has my awe and deep appreciation. I know, now, that I picked the right man for the tough job. Take it from me, his knowledge of Medicine, the core of any MD's professional intellectual ability is superior. Few psychiatrists have displayed to me such an encyclopedic knowledge of pathology, physiology, pharmacology. He knows his medications and how they interact with other medications without looking them up on the Internet or textbooks. A stunning level of medical talent, take it from me. You see, his greatest strength, a rare quality today, is that he takes on the toughest cases; those requiring hospitalization. If you can handle the tough cases, you can handle the simpler ones. Unfortunately for the public, the younger cadre of psychiatrists are not as well-trained, have far less experience and therefore are limited in their ability to be superstars. Now, I understand why some of Dr. Goodman's reviews are not 5-Star. Often, patients and families make judgements on the sometime disappointing personality and behavioral features of a given physician. No different than reviewing a lawyer, a plumber or any service provider. But because I look deeper than some of the more obvious traits and behavior, I see real gold. This Is not to diminish the importance of good communication, prompt return of phone calls, time for discussions with family. Dr. Goodman is very blunt, gets to and stays on point. He minces no words. No fluff. But taken into context and the over-riding importance of his superior ability, passing on a man of great talent would be a mistake. I ask you to consider my evaluation, which as a physician, looks at the most important issue: successful treatment conducted with superb with laser-like focus, logical process and avoidance of risk. That's the hallmark of a great physician. In summary, I can relate to you that some of the finest, wisest, most highly regarded physicians in the history of modern Medicine, may not have been the king or queen of congeniality. Not chit-chatters. Not socialites. They were sometimes abrupt, dismissive and not apt to be happy conversationalists. They seemed to have what I call social "impatience". They want to move on to the next challenge. But, wow, were they good at what they did! Some of my best teachers had that personality and performance combination. A la Dr. Goodman, those were the doctors you want when your back is to the wall. They will do the job with focus, efficiency, dedication and competence. For all of us, sometimes, it's tough to look beyond the relatively superficial and somewhat irrelevant. The biggest question is always: How well was the mission accomplished? read more

I am Very disappointed in doctor Goodman. I went to him for mental health and his lack of care did the opposite of what a mental health care provider should do. And his secretary is really unprofessional as well. I don't recommend this office. read more

I was trying to schedule a appointment and have never been treated so poorly by a receptionist. As a health provider there should be care and understanding not brash and hard words to potential patients. The Dr I am sure is a good one or he would not be represented by The Megellan Network ...this is just not ok to treat people in this manner ever especially by a Mental Health Provider . read more

this so called dr is nothing but drug dealer my girlfreind almost died because this so called dr took her of her meds that she is been on for 10 yaers ,and put on new meds that almost killed her he discharged her with new meds without monitoring how the meds would or wouldnt work for she was at the huntington hospital in icu fo three days , when she met with the dr at the hospital he in shocked ,this dr belongs in jail iwill file a complain to the medical board,for adr to have 1 star rating shouldnt be able to practice ,this should be ashamed of him self shame on you so called dr goodman read more

Haven't had a chance to get to see the doctor! However, how his Office manager, Suzi handled me as a new patient was so unprofessional to say the least! I found the name on my insurance network and called for an appointment and was given the next day which made me very happy but the next day Suzi the Office manager called me with a very rude tone to cancel me cause the doctor only sees private insurance patient ? I said ok I have a private insurance as per our discussion she kept repeating herself and hung on me with hardly any explanation ?! Then I got a voice mail 10 min later to say they thought I had Medical and was a mistake and my appt is confirmed after all!!! Excuses me I thought after how rude you were to me and wasted my time filling up the dorms for all my personal info etc and canceled on me now it was a mistake... she left 4 messages till I finally answered her 5th call told her how disappointed and insulted I was earlier and that I need to speak to the doctor making sure he knows how they treat his patient before I decide if I wanted to become his patient and she hung on me again ??? What a nice welcoming experience indeed... would you be willing to become a patient in an office like this? read more

I called the office of Dr. J. Goodman. And was given an appointment within 1 week... My son is seeing the Doctor, and I am so pleased with the results, I am seeing Dr.Goodman myself. He is compassionate and caring towards his patients. He has given me a real diagnosis, after going to others for 5 years. He is one of the best, and is helping me and my son on the path of wellness. My life has changed for the better since seeing Dr. J. Goodman. Thank You...The office is nice. And The Dr. returns his phone calls in a very timely manner...Suzie is great at making appointments... This is a Real Doctor of Psychiatry, the old school kind with Formal Education, he is ethical at his practice. Not a fly by night Doctor with a trade school degree. I did my research about Dr. Goodman, and thats is what has pointed me in the right direction.I got tired of misdiagnosis and being put on the wrong meds by others. And now there is a bright light at the end of the tunnel... read more

Dr goodman made me feel like I wasn't important to him at all. His bedside manner is definitely not what I have experienced with other doctors all of my life. I went to him for OCD, anxiety, and some other things. He told me that he was going to start me on sleeping pills so that I can get a better nights sleep. However, the sleeping pills were generic and gave me very high side effects. Joint pain and muscle pain, drowsy during the day. Being that I am a hypochondriac, which is what I went to him in the first place for, I woke up one morning and had a slight panic attack in which I wanted to confer with him as my doctor, and as I am under his supervision with this medication. Only it was a Saturday... and the office was probably closed. I called his office manager Susie first in which she didn't answer. When I talked to her before I made the appointment, she seemed to me as though she just wanted to get off the phone. I heard nothing back from her so I called his "emergency" line and left a VM. I called my general doctor and he picked up the phone and calmed me down. Heres the kicker.... Dr. Goodman decided to call me back and yelled at me for calling his emergency line which he put on his answering machine and said it's for his patient only. I am a patient.... I was having an episode, and I turned to him for help. He yelled at me, he made me feel like I was in the wrong. He immediately told me I needed to make another appointment with his office just to ask a simple question about the medicine that he put me on. And then he hung the phone up on my face. All I wanted to ask was if the side effects were notmal, when they will go away, and if I should lower the dose. Ofcourse, I didn't get an answer from him. I stopped treatment all together..... I cannot speak for other patients, but in my opinion, that was very rude. I am a patient on a new medicine and had an episode looking for help, and he made me feel as if I had nobody to turn to or talk to. I couldn't just schedule an appointment during a panic attack. I read the yelp reviews previously and a close family friend warned me about him. But I was thinking, eh he's a doctor, he'll help me solve the problem, and how bad can it be?? Now I know...... read more

Suzie should be put on medication by Dr. Goodman. There is another review on here that explains EXACTLY what happened to me. Suzie said I owe money, refused to give me an appointment, withheld my refill medication and hung up on me THREE times. Then sent me a letter saying I can't see Dr. Goodman anymore. Wish I had read these reviews prior to mAking an appointment. Unfortunately, Suzie will never be anything more than a secretary in life and I kind of feel bad for her :( read more

I saw him years ago when I was in an extremely physically abusive relationship that nearly took my life from traumatic brain injury , constant beating, and a gun held to my head if I tried to leave, suffering from depression and ptsd from it. He told me my problem was simply ADHD and prescribed me meds for it plus sleeping pills. Those meds completely ruined me mentally, turned me into a different person, and ended me up with my first suicide attempt of my life, which led to a 5150. I immediately stopped the meds he prescribed while in the hospital and stopped seeing him and got better, and got help leaving ex. Future doctors and therapists all diagnosed PTSD, not ADHD or sleep disorders. I do not know how he is still licensed. After him I got my own MA in Psych and working on my doctorate. He nearly took my life on a whim with his random drug dealing of controlled meds to a person in pain. read more

My interaction with Dr. Jory Goodman has been the most traumatic experience I have ever had in dealing with psychiatrists for more than 30 years. I share this personal review, in hopes that others will benefit. I have 3 sons, diagnosed with bi-polar, ages 56, 53, 35 each was diagnosed in their early 20's. Dr. Goodman . is the "worst, uncaring doctor I have ever encountered in my more than 30 years in dealing with this psychiatrists and mental health facilities. I did not choose him, he was assigned to me upon my son being admitted to Las Encinas Hospital, Pasadena. My son was hospitalized there for more than 3 weeks and was discharged this morning in the same,if not worst condition, than when he was admitted. During this 3 week stay, he only spoke to me on one occassion even though I have a medical POA, which gives me the power to make decisions regarding my son's medical care. He refused to speak with me regarding his treatment plan and ignored suggestions regarding medicine allergies. He kept him on the same regimen of medications, even though they were not decreasing the mania or helping his condition. I reached out to him via FAX and messages with the medical staff, on many occassions and he totally ignored me. I requested a physician change through the Medical facility and my wishes were ignored by them also. This discharge of my son this morning was one of gross mal-practice and a total disregard of human mankind. I reached out to him this morning by telephone prior to my son's discharge pleading for him to not releasemy son until he was more stable. He rudely hung the phone up in my ear. He is totally unprofessional and does not need to be "practicing medicine" with people. He put my son in harm's way this morning because of his premature and ill advised medical decision. He allowed a very sedated patient, to be taken by taxi and "dumped" at a pharmacy in Los Angeles. He chose to discharge him even though he had to prescribe an emergency injection the night before and he also withheld phone privileges from him on the same night(3-24-18). My son has the right to have reasonable access to telephones, both to make and receive confidential calls or to have such calls made for him, Dr. Jory Goodman deprived him of that right. I was told when I called in, by staff, that Dr. Goodman had withheld that right from my son. Upon my leaving the hospital this morning, I finally understood the motivation behind Dr. Jory Goodman, a " Beverly Hills Psychiatrist"; it is all about the "money". He was sitting in the parking lot in his "high end Bentley." It appears he is in it for the money and not for the humanitarian care of his patients. It is difficult and stressful for family to deal with a family member who has a mental impairment; but to get an uncaring, materialistic, non compassionate, unprofessional, doctor is more than a person should have to endure. Hopefully this review will cause others to do your research prior to considering Dr. Jory Goodman for treatment of yourself or a family memember. I can't say enough about how disgusting this experience has been for me and my son. Take my advice and stay away from this "Beverly Hills Psychiatrist". Unfortunately there are no ratings for -0-, otherwise that would be my rating. read more

Wow. Should have read through the reviews, because I just talked to his Secretary Susie. Was not a pleasant experience! Well, I hope that Jory has a lot of business already, because he seems to not care if he gets more. Anyway, I wish them well, but I wish you don't have to work with them. read more

When it has gotten to the point where a person is calling a mental health professional, they are actively looking for assistance. They are often at their most fragile and are in need of sensitivity and understanding. However, upon calling this office what one can expect is the exact opposite. The "secretary", who, I have learned by reading these reviews, is Dr. Goodman's wife, was the rudest person I have ever encountered in my entire career in a customer service industry. She could not confirm my insurance on a website and berated me and told me there was no way I could afford the $475 it would cost to be a cash patient (which I could, but that's entirely beside the point). I called the insurance company to confirm my benefits and the manager said he would call to clarify with the doctor's office. When he called me back five minutes later he agreed that she was a rude, difficult person and she would not take his confirmation over the telephone. Because, of course, insurance companies' direct confirmation is so much less reliable than a website! I called the doctor himself, which I would otherwise never think of doing, just to tell him about the experience with the secretary (it honestly was THAT bad). What I got back from him was, "Ms. ___, you are not a patient of mine. You are not on my calendar. You cannot show up and you need to stop calling this office." And he hung up. I was about to be more upset than I have been in a long time, as this appointment was supposed to be for my child, until I decided to read his Yelp reviews, which I normally do not take much stock in. I am an absolute believer in karma and I believe that on this occasion my good karma spared me from taking my child to someone who, in my opinion, has no interest in being of service to others. I guess there is always something for which to be grateful. Thank you Dr. Goodman, for being so despicable and having a secretary so mean spirited that the universe saved me from you. read more

I have been a patient of Dr. Goodman since 1996. The poor reviews tell us much about the reviewers. I have always found Dr. Goodman to be concerned for my well being. He helped find under lying medical conditions that were fueling my depression that other doctors missed. He is thorough. Yes, his bedside manner may rub some the wrong way. If you want Rogerian therapy do not see him. If you want very clear expectations of patient and psychiatrist, then you cannot do better. I can understand why some would give lowest marks for his office procedures. Personally, as a businessman, I found him to be clear, consistent and professional. Perhaps I have had such a positive relationship with him because I came from inconsistent, incompetent and uncoordinated medical care. Dr. Goodman has always been a breath of fresh air.And i am as abrasive and egotistical as he is. I have seen Dr. Goodman as both psychiatrist and as a therapist. My wife is also a therapist and has come to several sessions with me. she also has nothing but the highest regard for him. She has high standards for herself and for the care of her husband. Her positive recommendation is rarely given. Take all the reviews into consideration and judge for yourself whether you find Dr. Goodman's services a good match for you and your loved ones. read more

This guy needs to have his medical license taken away. He does not care about his patients. He took me off my medication and put me on something else without even asking about my medical history. If I didn't do my own homework I could have died because of his negligence. read more

It's incredible to me that this is a licensed, psychiatric practitioner. His first patient should be his secretary/wife Susie. She is abrasive, rude, self righteous, and seriously deranged. All both of them are interested in is getting you in, writing some sort prescription and getting you out. It's all about money for them. read more

Stay away at all costs. I am beyond saddened by the damaged that Dr. Goodman has done to my life and the life of a loved one... Dr. Jory Goodman was negligent and irresponsible with the care of a suicidal family member of mine. I am terrified that he is responsible for others' care, and I really hope that people go elsewhere... for their own safety... read more

I tried to ignore a few yelp reviews just based on my initial judgments of the mindset of people who were reviewing it...because he is a psychiatrist...naturally the reviewers are going through some shit, so i thought id give it a shot. The doctor himself is smart, but cannot be reached without talking to his secretary... HIs secretary Susie, I have never been treated more unprofessionally by a secretary at a doctors office...talk about a personality disorder. Not only did she immediately get defensive and blame me for her mis-speaking the date of my appointment. The next day i scrambled to make the appointment she mistakenly booked for me, they also don't call to remind you or anything and love to charge the full fee when you miss...which insurance doesn't cover. this is how our phone convo went: ME: Im running ten minutes late Susie interrupts me: Don't bother showing up Me: Well Ive been kept waiting for over that amount of time before in the office Susie: He is on a very tight schedule, don't show up Me: I guess Ill need to find another doctor Susie: you should I called back to say: please don't bill me, or i will dispute it, thanks. and hung up. Case in point...don't go. meanwhile, luckily I'm not on medications that i am at risk for my health or mental health to run out of, but if i were in that boat...he seriously could have caused a legal infraction, irresponsible to let his secretary act like that towards patients...did i mention she's his wife? M read more

"Maybe there are other ways to get sober, other than AA, but I can't support you in those because I only know and have proof this way." - say so many AA members... What an awful, negative, exclusionary thing to say to people who are so desperate for help to overcome addiction. This is why AA doesn't work for me. This is why AA fails so many helpless addicts. To say that support cannot be given by an AA member to an addict who doesn't follow the 12 step process of AA even if there "may be other ways" goes against the facade of an accepting, loving, non-judgmental group that AA claims to be. AA is far from an inclusive, support driven group. AA is a cult that if not followed to the "t", will turn it's back on you. If you show the slightest lapse in faith, or question the steps, you fail and must start over. Sounds a lot like going to church. I don't need church, I need medical intervention! Most AA members say that it's the only way, there is never "the only way, or one way" in life, never, ever! It's ignorant and close minded to think that way. Three years after beginning my quest to get well and sober for good, "my way" revealed itself in the form of a doctor who treated me at a mental institution. It was my second visit to an institution of it's kind in three years, and after 5 visits to emergency rooms (over the 3 years since trying to get sober) for overdosing on alcohol and pills. Numerous doctors, therapists and psychiatrists failed to identify a solution for me. The doctor who treated me at the last medical institution that I found myself at, prescribed me medication to treat my sickness, that taken together, block my brain from thinking about, craving, and wanting alcohol. This combination of medication began to transform my life in about four months. For the first few months, I slowly stopped thinking about drinking, and drank a few times, but it didn't physically feel good like it used to, so I stopped without really thinking about it. The medical treatment gave me my life back. Dr. Goodman saved my life. For the first time in my 25 years of drinking, I can honestly say that I am not under the spell of the drink. I am free of it's stronghold, I am free of it's power. In the year and 2 months that I've been using the medications, I've felt a major upturn in my life. I've always been high performing and ambitious, but now it's like that but on steroids. I am 90% of the time happy, and positive and with so much hope. My choices have been good! My choices have been calculated and well thought out. I've been able to manage my money better, and not run out of it as often. I no longer have troubles at work or socially. I don't find myself engaging in gossip or being drawn into dramatic situations or discussions, in fact I walk away from it. I've lost over 20 pounds, and after 6 years single, I've fallen in love, and with a person who is the opposite of all the bad choice men I've chosen in the years of drinking. As a farmer I met at a rehab said, "your picker isn't broken" anymore! I've accomplished all of this without AA or any kind of support group, use of a sponsor or a belief of a god or higher power if you will. I don't have to sit for an hour or more each day discussing alcohol to be sober. Discussing alcohol keeps it in the forefront of my life. My goal is to keep it out of my life all together. For me to be successful means that I don't need to remind myself of drinking every day by talking about it. Talking about keeps it alive and active in my brain. Yes, I think about the awful consequences of what my drinking caused in my life often, I've written and journaled about it over the past few years and sometimes still do when I need to, but going to a meeting every day and reading out of a book of rules doesn't work for me to be well or maintain sobriety. It's time we stop looking at addiction as a a personal choice (for everyone), or dismiss it as just a mental condition, it's time to start treating it medically as you would any other physical sickness or ailment. I didn't choose to drink for 25 years, I certainly didn't choose to be hospitalized numerous times or do all of the disgusting, awful, shameful things that I did during those drinking years... Nope! NOT A CHOICE. I am not powerless over this vice today. I am powerFUL. With the help of Dr. Goodman and the medicine he prescribed, I can conquer this beast of a problem with little risk of failure. What I find so brilliant about this course of action is that I don't have to be false about any part of my life by accepting a belief system that goes against every fiber of my being. I don't lie to myself I am able to maintain my beliefs, balanced with a slight spiritual side while dismissing all of the bullshit associated with man-made religious myths designed to control human behavior. I am not a sheep, I will not be told what will or won't work for my life. I'm living proof that a person can be super successful, and sober without AA. read more

Yes, Dr. Goodman is arogant, but he is very thorough. He did a metabolic panel and a brain scan, and a sleep study. I now take hormones and sleep with a CPAP machine. He also slowly adjusted my medications. When I needed hospilization, he was there everyday. He also sees you no less than once a month. Yes, he only renews medication in his office. You do not like his opinions on different subjects you can ignore them. Also Susie his receptionist is usually available in the mornings and if you leave a message she will return the phone call, either that day or within 1-2 days. If you are feeling uncomfortable yourself with side effects of medications, MAKE an appt.! Do not cry about how much you pay him, I think YOU need to determine whether YOU are WORTH the MONEY! B GREEN read more

its so hard to get an appointment even when I called with enough medication to get me through the next two weeks. Susie told me there was nothing they could do and basically told me that I would have to wait till 3.5 weeks (bc dr was out on vacation) just to get any medication bc the dr will not see anyone for refill without an appoinment (they have to make their copay of course). I guess i will have find a new doctor with a more open schedule that I don't have to wait 3+ weeks to see and that will be more flexible when there are circumstances such as his leave. VERY DISAPPOINTED! read more