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    JoS. A. Bank

    3.4 (8 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    Wright & Simon - 911 Market St Entrance

    Wright & Simon

    3.9(8 reviews)
    29.3 mi
    $$$

    I was visiting Wilmington, DE this past week on a business trip. Before I left, I researched men's…read moreclothiers in the area and found Wright and Simon. It was half of a block from my hotel, so I decided to stop in and see what they had to offer. The shop has two entrances, one on Market St. and another on Shipley, the Store cuts through the entire block. I recommend the entrance on Marker St. It has a vestibule with display windows on either side. It gives you the opportunity to take a look at what they have to offer before entering. Once inside, I met Leonard Simon. I found him as well as the in house tailor (who, I am sorry to say, I can not recall his name) welcoming and helpful. Mr. Simon assisted me choose two pairs of Bills Khakis. One pair he had in stock and the other he had to order from the factory. The tailor sized the pants for cuffs while Mr. Simon called Bills Khakis to order the second pair. I was flying back home the next day and was assured the pair of pants they had on hand would be ready by 11:00 AM, and sure enough they were. I have purchased a lot of pants in my time that needed to be tailored, but I have NEVER had a 24 hour turn around on tailoring. That is aces in my book. For the second pair, they are keeping my size on file and will mail them to me when after being cuffed. This is the best service I have had in a men's store and I am sad that this is a rare thing in San Francisco. Now it needs to be said, one of by biggest issues, and IMHO grandest failings in men's shops is an air of superiority by the staff. For some reason stores such as Brooks Brothers, Wilkes Bashford (in San Francisco) and others tend to look down their noses at you, as if they are doing you a favor just letting you past the entrance. This is NOT the case with Wright and Simon. I found no pretensions here, they are helpful and appreciate your business. They also have a fantastic selection of suits, sport coats, overcoats and the like for you to peruse. For their pricing I chose "Moderate" and think this is a good description. If you are used to shopping at a department store or at the local mall for clothing and you walk in to Wright and Simon you will find this place expensive, but if you are used to purchasing fine men's clothing, you will find this place par for the course. Also, Delaware has no sales tax, and this should be taken in to account when discussing price. All in all, this is one of those stores where you will look better walking out of then you did walking in. I am looking forward to my next visit to Wilmington, DE. I think I need a new suit.

    I've never left a review for a business on Yelp before but I had to make my first one to warn…read morepeople to stay away. I'm a lawyer from New York and the quality is bad enough but the customer service is the worst I've ever seen. The guy running the shop is so rude and miserly. Do yourself a favor and don't forget your suit if you're coming down from New York.

    Photos
    Wright & Simon - One of the Market St store windows. They change frequently.

    One of the Market St store windows. They change frequently.

    Wright & Simon - Part of the 2nd floor tailor shop. Live full steam pressing room through rear door,

    Part of the 2nd floor tailor shop. Live full steam pressing room through rear door,

    Wright & Simon - From the back of the store looking toward Market St. Not seen, dressing rooms on left and coat section to the rear.

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    From the back of the store looking toward Market St. Not seen, dressing rooms on left and coat section to the rear.

    SEPHORA at Kohl's - My experience with Shalisha was outstanding

    SEPHORA at Kohl's

    2.8(19 reviews)
    3.3 mi
    $$

    TL;DR for management (and anyone else who actually reads these):…read moreOn May 1st, I received the kind of customer service that sticks with you--the kind that's rare, not because it's flashy, but because it's competent, thoughtful, and consistent. I spent over a decade in client-facing sales, including quality assurance and training, and I've seen what "above and beyond" really looks like. Shalisha at the Royersford Kohl's Sephora absolutely nailed it. Her initiative, product knowledge, time management, and customer-first approach stood out immediately--not just in how she helped me, but in how she handled the entire store. This is the kind of employee you want leading teams and training others. I came in the store looking for foundation that works well for my skin--this has been an ongoing and frustrating search. Shalisha gave a warm and enthusiastic greeting--and though I took up more of her time than I intended, she gave her all to this interaction and maintained that high level of supportive enthusiasm throughout my visit. Shalisha listened, asked the right questions, and walked me through several options that actually made sense for my skin. And not just what was on the shelf--she also referenced products carried in full-size Sephora locations, not available at this one. That's the kind of product familiarity you don't get from a one-time training session. It comes from effort, and choosing to learn about everything, not just what she personally uses. She's young and has flawless skin, which made it all the more impressive how well she understood what works (and what doesn't) on skin that's aging, textured, or harder to match. That tells me she's not just learning to serve people like herself--she's learning to serve everyone. That doesn't happen by accident. That's what it looks like when someone takes real pride in their work and uses their downtime to learn, not just wait out their shift. And her customer handling? Spot-on. While she was helping me, other customers came in. I noticed right away that she didn't panic, didn't ignore anyone, and didn't try to rush me to get to the next person. She looked up, acknowledged the new customer (just enough to let them know they'd be helped), then smoothly gave me a bit of space to explore the products she'd recommended while she addressed the next person. Nobody felt ignored. Nobody stood awkwardly waiting. That's real time management, and it's hard to teach. Also worth mentioning: I asked if she worked on commission--because the kind of effort she put in would make sense if she did. But no. No commission. No incentive other than doing the job well. That's rare. Most people don't go this far even when they are getting a bonus. So to see it from someone in a non-commissioned retail role? That's next-level. For context: My career was in customer service-oriented sales, including quality assurance and training. Having been trained by a Fortune 50 company known for winning the J.D. Power award for customer experience year after year, I have a solid understanding of what good client service should look like. I've also reviewed thousands of customer interactions from the coaching side. So I don't throw around compliments lightly, and I don't say someone's exceptional unless I really mean it. I'm also not the type of person who shops in person unless I absolutely have to. I order groceries, glasses, medication--everything--online. But the quality of service at this location, especially from Shalisha, is making me rethink that. When someone makes the experience this smooth and genuinely helpful, it's worth making the trip. If you're in management--especially district or regional--please take note. Shalisha isn't just a good hire. She's a high-return investment. She knows how to handle clients, how to adapt to different needs, and how to keep things moving without sacrificing quality. She's the kind of person you build a team around, and if there's any discussion happening around leadership or advancement, her name should be on that list. Sincerely, Sam T. May 2025

    I purchased some items from Kohls online for a family member last night. I earned Kohls Bucks which…read moreare for valid for a couple of weeks. Knowing I won't be going to Kohls in the near future, I went to this one as it was nearby my vacation area. The store is large and clean. A staff person bright me to the men's clothing section and I bought the item with Kohls bucks. Total out of pocket cost: $0. Highly recommend their rewards program, which is free to join.

    Photos
    SEPHORA at Kohl's
    SEPHORA at Kohl's
    SEPHORA at Kohl's - 2 suits for less than $350

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    2 suits for less than $350

    JoS. A. Bank - menscloth - Updated September 2026

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