I walked in hoping to find some nice polos for work. I'm starting a new job so I've always gone to Jos A. Bank. The store in Edmond is far from a good representation of the Jos A Bank culture. I walked into the store I wasn't never greeted. I was never asked if I needed help finding anything. Mind you there was 3 employees and 1 2 people shopping that leaves one employee left twiddling his thumbs. When I asked for a fitting room he responded "it's in the back" pointing at the sign as if I was stupid. I looked at him set the stuff I was going to purchase down and walked out. That was the worst experience I've ever had at Jos A Bank. I've been to the store(s) in Austin, San Antonio, and El Paso. All have great rapport, I would highly avoid Jos A Bank in Edmond they are horrible and provide no help at all. They make you feel like crap for not knowing you didn't need to ask to try something on. Y'all need to work on customer service this is the first time in 10 years that I've had a horrible experience at a Jos A Bank. They are always helpful but Edmond needs a lot of work. read more

Very helpful staff here. I recommend calling Vince to get all your suit fitting needs. He helped us choose suits for my fiance and wedding party. And the prices are reasonable (~$200-400/suit). Make sure to set aside some time to really try on different fits, tailoring options, and combinations. read more

Jos. A. Bank - Men's Clothing Near Me - Oklahoma City, Oklahoma

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The store is as tired and run down as the staff. No help here at all. I had to ask three different clerks for help. The first wandered off never to be seen again, the second didn't know and the third shuffled around and didn't make eye contact a single time! I finally left empty handed. read more

Jos. A. Bank - Dilapidated for months - Embarrassed to shop here! - Men's Clothing Near Me - Oklahoma City, Oklahoma

As a former retail clothing manager, I know what it looks like to go the extra mile for your client. I see what it takes to bring service with a smile. Not only are the clothes awesome, but Roger, one of the customer associates, gave us top notch service. He pointed out some of the features and benefits of their clothing, like the special gripper strip inside the pants to hold in dress shirts, and asked pertinent questions to make sure we had what we needed. On top of that - he offered options that I may not have bought for my husband without his suggestion. The specials they offer are a great value. Their golf pants that I got today were buy one get one free. I also had a B1G1 - half off with their shirts. We left with a not just a great value - but an awesome experience. This isn't something I take lightly ... service is key to earning repeat customers. read more

Stephen Barber and Connie Kuhlman were amazing, they answered all the questions I had for them and they cared about how professional I would look in my suit. Furthermore, when having technical difficulties, the price came up more expensive instead of forcing me to pay the incorrect amount, they worked to fix the issue. I would highly recommend to anyone and especially these two. read more

Great service, been going to them for years. The store has changed from there older model to a newer one but the feel is quite authentic. Be very mindful of the pricing, don't buy stuff at full retail price if you can't avoid it. Wait for good sales and you can redo your wardrobe. Be patient with the workers as they are juggling more then just you, they have actual work duties to attend to as well as provide the customer with the best experience. Don't be afraid to ask for assistance because they all are willing to help, they just don't want to hang over you unless you lead them on to believe you want your hand held. read more

We rented suits from Jos. A. Banks for our wedding last month for my husband and his 2 groomsmen. We went in together to look at our options and Rachel Abney helped us. She seemed very knowledgeable and we set up an appointment for my husband to come in and get fitted and make final arrangements. When he went in for the appointment Rachel was leaving for her lunch break and passed him off to someone else who didn't seem to know much about what was going on. The 2 groomsmen live in different states than us and needed to get measured at their local store but have to suits sent to the store closest to the wedding. Both of the groomsmen were told this wasn't possible even though the store in Oklahoma City told us this would be fine. When we finally got the suits, they were all different prices even though they were identical and not the quality we expected. We were told the package we got came with real ties, but the ties provided were worse than clip ons. My husband's vest was a different size than the one he had been fitted with so it hung out from under the jacket. We technically were provided with suits for the wedding, but I think we could have found the same quality somewhere else with better customer service. read more

Your ancient red headed sales woman needs to go back to customer service training 101. Picked up a $200 pair of shoes that were already paid for and couldn't get so much as a greeting, smile or "thank you for shopping with us". I "inconvenienced" her for all of 3 minutes? Won't be back for the hubs on my dime, that's for sure. read more

Second time in this store the first visit was slow moving but this experience was very fast . Connie K was so helpful and efficient we appreciate this kind of customer service. Thanks for help read more

This location does not meet my Jos A Bank expectations. Most locations I've been to are staffed with knowledgeable salespeople who can answer questions about men's fashion and otherwise assist me. This location was staffed with hourly employees who couldn't do much beyond telling me the price of an item. read more