I love resale shopping, especially here. They carry a nice variety of gently used higher end items…read morealong with home goods, mens and womens clothing, shoes, knick knacks and seasonal decor. I saw a Yves Saint Laurent woman's outfit for sale, beautiful dress shoes, mens dress coats and so much more. I stopped in today with a friend because he enjoys thrift shopping as well. Prices here are a bit high but the product is selective thus the cost. The store also is a non profit and does donations to the community, which I love. I didn't buy anything here today, but have been here before in the past and bought a thing or two. If I find a treasure that suits me, and it's in my budget I'm game. I think they do have occasional sales depending on what's happening, so shop here often and frequently.

Resale shop right next to Bean & Leaf and directly on Main Street in downtown Rochester! I…read moreabsolutely love this spot as it's all secondhand goodies that you can look through and find some treasures that suit you and your space perfectly and they're always bringing new things in as they go! The shop is narrow, but LONG, with clothing and accessories up front and then different cubbies of home goods as you go in further, ending in the back with miscellaneous more home goods, fine china, bigger furniture items, a kid's section, movies/music/books, and men's ware. There's something for everyone here and a portion of the proceeds are donated to charity as well, so it's for a good cause while you're also giving all these items a second life in your or a loved one's home!

Good lord, would it kill these employees to engage? We walked into this store without any…read moreacknowledgment of our existence, never got asked if we needed help, and actually not ONE word was spoken to us even purchasing my daughter's dress. Not even a thank you... Who in the hell hires these people? It's a great place to find a dress for an event and the dresses are very reasonably priced but if you can shop elsewhere or at least another location, I highly suggest it! Very disappointing that employees feel the need to act like that. If you don't like your job, QUIT!

We did not have very much success at this store. It was not a great experience. While I understand…read moreit is hoco season for all schools in the area, I feel like some places that typically carry a lot of stock were very unprepared for the amount of individuals who wanted dresses. The store was picked over. Much of the stock, formal dresses and casual wear, was gone. Other items were thrown about, very disorganized. I feel badly that many places are understaffed and supply seems to be at an all time low. The lines were immense. You could not even effectively walk around and look at the clothing very well. We left with nothing. We could not even find one item to attempt to try on for the season. I would not discount coming here in the future so I hope next time we need a formal or even school clothes this store will offer us more. This is not a review about any one individual. While we did not even get a chance to interact with people who work here, there are no complaints against them. I am sure it was very stressful. I hope the company will be able to restock the store sometime soon.

This is the "Cheers" of dry cleaners! Most of the time my clothes are brought out before I even…read moreget inside.. the owners know my name, and my preferences for starch etc. Never have had an issue. Fast service every time, hours that work for almost every schedule.. highly recommended!

Great place for dry cleaning! The lady there is always friendly, and she always has my items…read morecompleted when she says they will be completed. I once had an interview and found my pants were torn... she fixed them on the spot for me and saved the day. Highly recommended!

Excellent service. The sales people actually listened and helped me pick out the perfect suit. I…read morewon't go anywhere else when I need something formal.

Great quality with my suit, great perks for doing business with them, and a great experience and…read moreatmosphere. At Bridal Expos and online, you usually get bombarded with the chain Menswear places to do your business with for your wedding day (like I did). The styles at these places were bland and I wanted something different. I stumbled upon Sam Michael's and from my first visit (of probably 5 or 6 in total), I was hooked! Walking in here for the first time, I didn't know what to expected. I explained that I was getting married, and 8 groomsmen and 2 parents that needed suits. I was sat down and shown all of my different rental options, which included suits, tuxes, pants, ties, shoes and other accessories. So many decisions, but I was granted the ability to stay there and think carefully, but also explained to that I can change it as many times as I want up to a month or so before the wedding date. Attached are some pictures of the suit I picked for myself and my groomsmen. It was a brand new suit in their inventory that they personally owned, as well as the color choice for my accents (pocket square and tie). Michael and team were very professional through the entire process. We had multiple texts and phone calls back and forth during my moving of our wedding date as well as when my accent color was discontinued. After the wedding was all said and done, I was granted a $500 shopping spree on a suit set of my choice. That was really exciting and I got a nice blue, checkered patterned suit. Initially the suit was advertised to me as "slightly more expensive" but better quality and service than competitors. After we allocated our wedding finances after we got married, at Sam Michael's, I actually spent LESS than what I budgeted and LESS than a competitor I was initially going to go with. Totally worth it here! Thank you Mike and team for everything! I felt like family every time I walked in. No errors or resizing for any of us during our pick ups.

On March 1st, the price of the dresses that I had purchased (in an order that had not yet been…read moreplaced with the designer) dropped drastically. When I called to finalize the order on March 2, 2023, the same staff that had reassured me multiple times that we could wait on the flower girls' dresses notified me that the flower girls' dresses would take just as long to come into the office as the bridesmaids dresses and if I had any expectation of them being the same color, they would all need to be ordered together. As a result, I had to rush to get the flower girls' into the office the very next day for measurements. The flower girls get fitted, we pay for their dresses, and we leave the store. I called the store after we left to inquire about a price adjustment due to the drastic decrease in the base price of the dress per the designers website. This is before the order was actually placed with the designer. They declined to make the price adjustment. The store hours were 12p-4p. At 10:30p (drastically outside of their posted business hours), I get an e-mail from the owner, saying that the order has been placed and the expected ship date is early June (nowhere near being in any danger of default for a September wedding). Additionally, they are essentially showing a three-month production period and if I had ordered direct from the designer's website, they show an estimated production period of six (6) weeks. I e-mail back immediately regarding the price adjustment and received no immediate answer. The contract that we signed for the dresses said that they were non-refundable after the order had been placed with the designer, so the fact that they rushed to place the order outside of normal business hours after I inquired about a price adjustment is no surprise. The next day, I called the shop and requested a call back from the owner, which I never received. She e-mailed me back much later in the day, refusing the price adjustment. I e-mailed her back thoroughly explaining that all of this appeared to be intentional and appeared to be quite dishonest. She e-mailed me back in great detail, essentially explaining that it's the customers responsibility to protect themselves in commercial transactions and their store otherwise has the right to mistreat them. Her message was that if the customer doesn't attempt to price match at the point of sale, they're not entitled to any price adjustments, which is absolutely ridiculous and not standard practice for any retailer I've ever frequented before. Long story short, it would appear that they knew about the price adjustments scheduled to take place at the end of February. They intentionally railroaded us into paying much higher prices for the same dresses, even going so far as to potentially lie to us about the flower girls' dresses not needing to be ordered soon in an attempt to get us to place the whole order by the end of February. Once the calendar changed to March 1, 2023, everything that they had been telling us about the flower girls' dresses changed. They refused the price adjustment and rushed to place the order outside of normal business hours so that it was no longer cancellable per their policy. Using this store will cost you, literally. It cost us an estimated $470.00 in the base price of the dresses, plus an additional approx. $120 in service charges that they tacked onto the price of the dresses. Grand Total: An approximate $590.00 loss. I had one dress for the bridesmaids and a different dress for the Maid and Matron of honor. On March 1, 2023, the price of the bridesmaids' dresses decreased $85/dress on four (4) dresses and the price for the Maid/Matron Honor dress decreased $64/dress on two (2) dresses. Additionally, they add a service charge to the price of each dress, which is not mentioned anywhere in their contracts. The flower girls' dresses were $124.50 per the designer's website. Plus a 6% sales tax, the total amount would have been $131.97 and I was charged approximately $146 ($145 + change) for the dress. They're adding an additional (approx.) 10% service fee charge to the cost of each dress. Their business model, staff, and owner all appear to be extraordinarily dishonest. Why not charge an appointment fee for the consultation instead of baking additional 10% service charge into the costs of already wildly overpriced dresses? The more honest business practice would be to charge $15/person for those in attendance at the fitting and price match the dresses to the designer's website. When I e-mailed the owner explaining all of this, she e-mailed me back with blatant falsehoods (lies) that she claims her staff told her about the situation. I picked up all the dresses for my bridesmaids, and despite the situation outlined above, the attendant who helped us for all our fitting appointments (and there were multiple due to the circumstances) pretended not to know who I was. They gave us the merchandise, and my name was spelled incorrectly.

Extremely disappointed. If I could give this place negative stars I would. We were about 5 minutes…read moreearly to our appointment and still since the moment we walked in, we were being rushed. The women helping us actually was running around the store grabbing dresses and trying to rush us to try them one and get out. All of the women were rude and did not seem to want to give us the time of day. Also, it had to be somewhere at least 80 degrees in there and we were all sweating, there was no air conditioning and they did not say anything or offer us a bottle of water. Nothing. Save yourself time and energy, and go elsewhere! I should have listened to prior reviews before coming here.

I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..

Will go back tomorrow. Told clerk size 19 neck 35 arms. She says okay. Rings it up, I pay. Get home…read more18 35. 40 mile drive.

We don't shop here as much as we did at one time. Casual has taken over in the workplace. When we…read moredo need clothes we head directly here!! Barbara takes and has taken care of myself and my sons for years. We purchased a new suit, blazer, an altered tie for my grandson to match his fathers and I needed a suit altered. All purchased and measured within 30 minutes. Saturday purchase and ready for pick up on Wednesday. Called by the owner, measured by the owner and sold to us by the owner. We enjoy our visits. Thanks!!!

This business has been missing in action and unavailable to customers such as myself with a prepaid…read moredry cleaning orders. I would like to have my clothing returned to me as soon as possible and have contacted the Better Business Bureau for further assistance.

The store had a nice selection. The shorts were 50% off and I got an additional 15% off with my…read moreGap credit card. The service was exceptional. I had people ask if they could help while I was shopping and the associate at the register was extremely efficient and friendly. I will shop at this location again.

Great savings today for great quality clothing. Savings up to 60% off clothing. There are a lot of…read moredifferent sales and clearance items. Great opportunity to stock up on some fall and wibter clothing for low prices. Clothing for every day wear or formal wear. Can't go wrong shopping at an outlet. Extra savings for members

Amy saved my trip "back home" to Bham! I came into town for a wedding and my very fragile silk…read moreblazer ended up with some variety of perfume spillage from my suitcase. It is the day before a holiday weekend and also the day after a huge storm where many lost power, so businesses were closed. In a panic, I ran to Douglas Cleaners, hoping they could save the day. And guess what? They did! Amy made a point to get this done quickly and efficiently and she got all of the perfume out. A miracle and so appreciated. Great service from a clearly well run business! Thank you!!

Awesome service friendly staff and the text u when your stuff is ready highly recommend this placeread more