This establishment has horrible customer service. We walked in, and immediately were greeted with horrible attitude, with no welcoming manner. 2 of the younger employees were nice, and helpful. While the owner, was not. They require a parent/guardian to be able to TRY ON any dresses, as well as not being able to try on dresses that are not your size. We drove an hour to get to this store, and we wasted our time. I have no idea how this place has any business, as they are not welcoming or accommodating to their customers. I do not recommend. Thank you to Hermz in Royal Oak, we got a great dress! I recommend that place. read more

Beware! These people take money from children. They allowed a minor to sign their contract without parental consent. And then proceeded to steal $400 from that minor. She has no dress and she lost 400 of her hard earned money. Parents do not allow your kids to shop here for their up coming prom or homecoming. The owners should be ashamed of themselves. But they're not! read more

Horrible place. Was told I bought a designer dress. When I questioned the runaway tag...was told it's from a Turkish dress dealer. Funny that the tag doesn't even match the dress that's listed on the website. Would never recommend... read more

THIS IS THE MOST DISRESPECTFUL DISGUSTING PLACE EVER!!! DONT COME HERE. My friend and I came here looking for prom dresses. We weren't greeted, the owner just straight up yelled at us telling us we can't try on dresses without a parent even though we called prior and were never told that. We're 18 years old paying for our own dresses. He claimed it was because he was short staffed and watched me cry my way out without an apology and just kept screaming at me. I drove an hour to get here at 12am right when it opens. Never come here I had the worst experience of my life within 5 minutes of walking in!!! read more

They carry over 500+ high end dresses in store and have the possibility to order things too. They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :) read more

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Incredible service, large selection with a vast variety of dresses and sizes, and loved that it's a family owned and ran business. Found the perfect Prom dress for my daughter and had a great time while there. Highly recommend!! read more

Best place to go for special occasion dresses hands down!!!! Art and Linda are simply AMAZING!! They know EXACTLY what dress to pick out by looking at your body and they somehow pick the right dress that flatters ANY body shape! They boost your confidence with their knowledge! Also their suggestions on the little details are on point. They make you feel comfortable and take their time with you making sure you leave 100% satisfied!!! Highly recommend going here, you will not be disappointed!! read more

One word: AMAZING. I went to Runway Fashions for my prom dress a few years ago and have been coming back for weddings and special occasions ever since! Linda and Art are the most helpful people and they are so kind, they always give me the greatest experience coming in here! Let them help you when you are looking for a dress there, I promise they know what they are doing. I cannot say enough good things about them and their beautiful dresses!!! read more

Right off the bat the customer service was the worst I had ever experienced. I'm 18 and am planning on buying my own dress and as soon as I walked in the dude was asking if we needed our parents money or needed to come back with them and seemed surprised that we were buying our own dresses. The entire time the guy was complaining about previous customers. I was so uncomfortable and he went off on me for not zipping up dresses after putting them on. I didn't zip up the dresses because I already knew they didn't fit. My entire crotch was out in one and my boob almost fell out in the other so of course I'm not gonna come out of the dressing room to have somebody zip me when everything is out. The lady was literally unzipping me outside of the dressing room in front of everybody and made me very uncomfortable. Worst experience I've ever had while dress shopping. read more

I love Art and Linda! They have been wonderful and so helpful for the many occasions they've helped me find the perfect dress for. They are so professional and truly care about helping you find the right dress. From day one, Art was honest about what looked good and what didn't. He told me "I don't want to sell you a dress just to sell you something off my rack. I want you to find something that you love and that looks best on you." When I took my dress in recently for alterations, they not only came out AMAZING, but he also added extra stitching in certain places (at no extra charge) to make sure that everything was perfect and that the cheap dress that I got at a different location wouldn't come apart. I continue to bring my business to he and his wife because of their kindness and honesty. They have a BEAUTIFUL selection. read more

The most professional and helpful dress boutique I have ever been too! A family owned business who truly makes you feel at home. The moment I walked in Linda, her husband and daughter were super helpful and went out of their way to pick out dresses for me and help me in and out of plenty more. Super respectful and super patient. I will be coming here for all of my event needs!! Seriously the best!!!! read more

great stuff really had fun shopping here all the time. yay to second hand store sun sCV

Very rude and horrible customer service. Did not have any of the dresses listed on their website. Told me i could try on 5 dresses but when i said i need my moms opinion to help said i could only try 2 dresses because she wasn't there.. i also was looking at dresses from the website she wouldn't show me because they are "couture". Worst attitude very passive aggressive.. did not show me one of the dresses i wanted to see .. or any dress for that matter i had to go searching for ones to try on even though i showed pictures of what i wanted from their own site. Trash place. 0/10. read more

I want to thank this family for helping my daughter find her style and look. So patient, and friendly. We purchased homecoming and prom dresses from here this year. Alterations were fantastic and reasonable. We will definitely be back for her senior year. read more

If I could give this place a 0 star review I would. Horrible customer service. The place was filthy and smelled awful. Looks like a unicorn exploded in there. Their dresses looked cheap and outdated. The rudest customer service I have ever experienced in my life. The woman Linda abruptly opened the curtain on my niece while she was completely naked because she was worried about her damaging her cheap gaudy dresses. Do yourself a favor and RUNAWAY from Runway fashion as fast as you can. TRASH!! The only thing that is damaged BEYOND ** repair is this woman's attitude and her lying. Please nobody ruined your cheap knock off crap!! read more

Took my daughter shopping for her prom dress. Staff was so nice and helpful! They had so much patience and were so knowledgeable of what dresses came in what colors. You can tell they've been in business a long time! Store was clean and comfortable and they had a great selection of dresses. Will definitely be back for future events! read more

Read the reviews before going to the store. I assumed people were just being dramatic and decided to give them the benefit of the doubt. I should've listened to everyone. As soon as I walked in the store no one got up to help me or seemed to care that we were there. No one pulled any dresses or suggested any styles for me. I asked the girl at the desk where the Jessica Angel dresses were and she said all of the dresses were organized by color. She didn't get up to help or show me where some were. They also told me that there was a 4 dress limit that I could try on. They only let me have one dress in the room at a time and when I put one out that I didn't want, my mom grabbed another dress and put it outside of my room. The lady immediately told her that she can't do that. She then told me that it wouldn't fit me anyway because it was an xxs. Keep in mind that I had been trying on xs and smalls. I could keep going on but morale of the story is this was the most negative dress shopping experience. Very very disappointed. read more

Came in with a to two young ladies looking for Prom dresses. We have great service- three people helping us at all times. Both girls left with wonderful dresses and big beautiful smiles! Prices were in-line for the value of the dress. read more

We have been here twice, and found dresses so beautiful for my daughter that they brought tears to my eyes! There service is great! The staff is very insightful and offer flexible options to make sure you leave with the perfect gown. This is the place to get your formal wear! read more

There is a great selection of beautiful dresses, and the staff was helpful, but it was very crowded and kind of dark and oppressive-feeling inside. My daughter tried on only 4 dresses before she felt like she needed to leave. The prices are really steep, even with a 20% discount for prom. If it's really important to you to buy a Sherri Hill dress, then this is the only place you can do that locally and you're stuck, but I don't think that gives you license to rack up your prices outrageously. It seemed as though there were a number of customers in and out in the brief time we were there, all being tended to with kindness and seeming satisfied. However, for us, the vibe at a nearby competing store was much better and we found a great dress at a much more reasonable price. read more

Art and Linda were extremely helpful and wonderful to do business with. My daughter found her homecoming dress in 20 minutes! Lots of beautiful dresses and made us feel so welcome. Would highly recommend them!!! read more

Great customer service, very nice. Stunning dresses, my sister is the pickiest dress shopper ever and found her prom dress the dayy she came in, it was a miracle. 10/10 would recommend. read more

This boutique is the worst one ever. I will never be back. I went to try a dress for my baby shower. And I asked if I could try a dress and one of the lady found the dress and when I was getting ready to go and try it the other lady came and took the dress from my hand and said this doesn't fit you you're pregnant and I was still a size small. I thought maybe she could find me another dress or something, but nooo she took the dress and put it back without explaining. Plss don't go and spend your money on that trashy boutique read more

As a shopper of multiple years I am pleased as always with my experience. I come in and am treated like royalty by all the staff and assisted with everything! All of the staff I is personable and is determined to help you find the perfect dress. I am so thankful for all that ru way fashions has done for me and all my formal dress needs! read more

Very trashy and unprofessional business. The rudest staff I have ever encountered. Linda an orange haired sales associate had the worst attitude from the moment we came in that's probably why the business is always empty. Besides the unprofessionalism, I felt like I walked into a 1980s prom very trashy. read more

Very attentive staff. Went in for prom dress and they were packed and very busy. The staff members didn't miss a beat. Explained all costs and alterations. Moderate prices but very good place to shop for prom or evening events. read more

These people are amazing! They were fast and efficient (we were in a rush), AND they made a tiny alteration while I waited to pay. Super friendly! I will return :) read more

I would've put zero stars if it were an option. I just want to say the people in this boutique are some of the rudest, most arrogant, money hungry people ever. They don't know how to greet people. They keep stuff all over the ground and I tripped on it. They're so rude I will never in my life give them any business. Plus their dresses are ugly as hell. Runway? More like run-away. read more

The selection is huge. The store is well organized. The owners are nice. What I like the best is that they made recommendations on what I should try on, I don't want to be there all day nor do I want to try on a million dresses. They were spot on with the recommendations. Other stores just have you wander and look and it can be overwhelming. I was extremely pleases with the shopping exp and I will be back again. read more

The rudest place I've ever walked in too...I got a dirty look wasn't even helped told me I was a size 12 and I'm a size 6!!! I will never give this place business read more

beware of alteration department, i wish someone told me b4 i got pulled in by the "free alteration promo"

First of all you gave me only 7 days to alter my dress not 5 weeks... And you didn't have only a week to fix my dress but more than 20 days... This is the way how you people want to make money, well is completely wrong read more

I have never been so disrespected in my entire life. I have a butt so I can't try on ur dresses unless u approve?? The staff snatched the dress from my hands and continued to tell me it wasn't my size. If u want to be in retail, learn how to treat women. Was one of the rudest encounters of my life. Don't go here if unless u want them to crush ur confidence about ur body. read more

I had a terrible experience shopping, it's my senior year homecoming and I came in to shop for a dress that I would be paying for with MY OWN MONEY that I have worked for, and was only allowed to try on 2 dresses because I did not have a parent accompanying me when I was their. It's an absolutely ridiculous policy, and while I was there the staff working stared at me and talked about me right in front of me. They also were just plain rude to me while I was very carefully handling the dresses and taking my time to pick which 2 dresses I wanted to try on because I wasn't going to waste the hour drive to the store all for nothing. The selection wasn't the greatest either I might add. Also, I would like to note that they their policy about not being able to try on dresses without a parent with you is NOWHERE advertised on their website. Just an awful experience all together and I wouldn't recommend this dress store to anyone. read more