If you need an appliance repaired, call this company . Evan returned my call immediately, showed up…read moreon time , and was very thorough in the service of my Viking Stove. His charges were very fair. He is personable, considerate of your floors, and explains the problem or adjustments . This was an excellent experience and I highly recommend this company.

Our Speed Queen washer started leaking profusely into the drum after a recent move. Amazing how a…read morebroken washing machine can grind a busy household to a halt. Evan was able to fix it in short order. He responded quickly via Yelp and scheduled a service call, and based on my description of the problem and the model number, was able to diagnose the likely problem and order the part ahead of time. He sent me a parts invoice electronically and I paid it. He texted several reminders of our appointment and was right on time in the three-hour window specified. Really nice and knowledgeable guy. Pricing was fair. He not only fixed our washer, he answered my burning questions about how our dryer is set up. He works on most major appliances so we'll reach out to him again whenever the need arises.

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

Time to replace the old worn out chest freezer. After 3 failed stops, I landed here at Kelly's…read moreAppliances. I wish I had just come here first as they had the right size model that I wanted at the price point I was looking for. Most importantly to me is that they had it in stock right now! No fumbling around with delivery schedules, just get it in my truck and let me get it home. Now it's in place and functioning beautifully! The store is a lot larger than I had anticipated and stocked with a huge variety of appliances, like everything any home would need. Walking in I was greeted and offered help immediately. No wasted time here as the staff are very friendly and helpful and walked me right to the unit I was looking for. This was such an easy and pleasant experience that I will come here first next time.

Nice selection. We purchased a washer and had a very smooth time through the process. Set up a…read moredelivery quickly and that end of it was seamless. We're all looking for price/service/selection and Kelly's delivered on all counts. Recommend

Inspect and clean dryer vents…read more We appreciated that he arrived promptly at the time we agreed upon. The job was completed in a timely manner and was done to our satisfaction. Very well-mannered and friendly.

Misa was very prompt, helpful and courteous! We were grateful that he was able to get here the next…read moreday after we requested service in order to try to diagnose our washer and dryer. We were satisfied with the explanation for what was going on with our appliances and the recommendations for repair or a new washer when we get to that point. Would definitely use him again in the future!

I had a 3:40 appointment to get my phone battery replaced. I thought my phone was up to date since…read moreI had auto update on. So they were kind enough to plug it in to update. I waited over an hour and my service tech was helping someone else. I asked if it's ok to go to my car for about 20 minutes and was told yes and to just take my phone. I did what I needed and went back only to be told they had NO certified tech able to do the actual work. Which means I spent over 90 minutes waiting to be told I would have to make a new appointment. I had already drive. 45 minutes for this appointment and it was just a waste of my time and gas.

We came here to pick up the air conditioner my mom bought when their last one stopped working…read moreduring the SUPER HOT HEAT that is Eugene in July. I placed the order online and we did curbside pick up, and they had it ready for us to pick up within an hour. Super easy; the staff member checked my ID and/or my pick up number, put it in the trunk, and away we went.

Upon entering one evening, I was treated to some EDM blaring on a bluetooth speaker. M'kay. The…read morestore was neat and clean, though. I was there to make a cash balloon payment on my account for another store, so I wouldn't have to drive across town while I had groceries in my car. The young man was polite and tried to be helpful, but he had to call the other store to locate my account. After that, I was told that because I was paying over the amount due, he would have to call his general manager to get approval. What? Ha ha. Needless to say, I just drove across town to make the payment. I'm disappointed that Aaron's does business like this.

I've been a customer here for a while me and my elderly mom. Ever since new management came and 2…read moreparticular Katie and a employee Abby very rude and disrespectful to me and I've had enough. Abby had been hateful toward me and as for Katie she just is very off putting and not friendly at all and ripped me off with my monitor that when I received back had the screen messed up and I remember talking to Abby and she was being very unkind and was acting like she didn't believe me so I took it with a grain of salt but I've up to the top of my patients with them and somewhere in there system they messed up and think I owe them more on a washer I'm renting. happy to say I will not provide a company like this with anymore of my money, they are going down hill fast.

Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Growing up in Eugene I was used to going to Jerry's for my home improvement needs. Since moving…read morefrom the area I haven't found it's equal. The prices are the best, the service is spectacular, and the employees genuinely care. I so wish there was a Jerry's in San Diego, but alas there is not. I just love this place.

I recently had my oven's bottom element go out. I got a new element from Dons Maytag, but realized…read morethat wasn't the only part in my oven that was toasted. With the help from the team at Don's Maytag I was able to get a diagnosis of the problem and got a new control board ordered. I was able to get my oven up and running again good as new! Next time I need help with an appliance that goes out I will be coming back here.

Called about a part for a very old Kenmore dryer and the helpful parts guy found me one that he had…read morein stock. He set it aside for me and I was in and out of there in just a few minutes. Great knowledge and expertise for tricky jobs like mine.